I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

Had a terrible experience here today! I needed some patches sewn onto my son's Cub Scout uniform. I…read morecalled in advance to find out the prices. The woman said it was six dollars per patch, for a total of $30, which I thought was pretty expensive, but she said to come in and she would give me a better price. I drove 10 minutes there, and we took some time to figure out the correct locations of each patch on the shirt. The owner then told me that the total price would be $28. That really wasn't much below what she told me on the phone, and I told her I just couldn't afford that. (FYI, there was a more local drycleaner who ended up doing it for $18) The Women started angrily ripping off the patches she had pinned onto the shirt. I asked her to please leave them in place, but she said, "no! These are my pins!" and told me to leave. I was so upset leaving the store. Not only would I have been overcharged, but I've never been treated so rudely in a store!

UNRELIABLE!! Alterations were not done when promised (even extra $$) Definitely will never go backread more

This business is still open and they have the most phenomenal customer service I have ever…read morereceived. After picking up a bridesmaids dress from another tailor the day before the wedding the dress was still too big and unwearable. I walked into Frankford 30 minutes before they closed and they had my dress tailored and fitted by 10am the next morning. Talk about amazing customer service and willing to help someone that was in a sticky situation!!

This dry cleaner is fantastic! They do such a wonderful job with my clothes, are so nice and their…read moreprices are reasonable!

First impressions are important. The staff at Julie's pulled something off that meant a lot in a…read moretime that mattered the most. I visited Julie's last week to drop off my work attire. I was told everything would be ready for pick-up on Saturday (as stated on the receipt) so I stopped in yesterday. The clothes are needed for work on Monday morning. When I handed the cashier my receipt, I was informed that my blouses were ready, but not my pants. I was not happy with this. The owner, Ria, approached me and said she didn't have my pants and asked when I needed them. I explained I work in Center City and wouldn't have time to come by before work on Monday. She said she could meet me at the dry cleaners today (Sunday) and provide the pants. My understanding is they don't dry clean dress slacks on premise. She took down my phone number and said she'd call me. Yesterday evening I got a phone call from Ria saying she had 4 pairs of pants ready and was willing to drop them off to me at my doorstep. I didn't know what to say. She drove from her home to get me my pants and hand them to me. The customer service blew me away. Ria said I would get a text message indicating when I could pick up the remaining pairs of pants. I'm sure you could imagine how displeased I could've been walking away from this business, but Ria was quick to turn a negative experience around and make sure I was a happy client. I can't thank Ria and Julie's enough for their dedication to their customers.

Julie's is my go to dry cleaner and tailor. Great people in there. Great price. Very convenient…read morehours. Owner Ria and her right hand man Daresh are both very accommodating and wonderful people.

They ruined my dress that just needed to be steamed. The owner claimed that it was dropped off with…read morestains which is false. Plus real dry cleaners would have noticed and said something. They checked the dress when dropped off and did not say anything about a stain. I picked it up 2 hours before the wedding I had and there were steam stains all over the dress. I couldn't wear my $200 dress because of the BLACK stains they left on my maroon dress. I called to complain and demanded a refund because the owner hung up on me 3 times in the middle of me talking. She was blaming me and taking zero accountability. She was not professional and extremely rude for disconnecting the phone since she didn't wanna hear they ruined my dress. Such a bad business owner by hanging up on a customer that has gone there for years. I'll never trust them with a piece of clothing again. The owner did a terrible job steaming, hung up not once but 3 times on a customer, & did not take responsibility ONCE. This picture is just one part of the dress they ruined but it was all over

Great people to deal with. Been a customer here for years and always completely satisfied. Also…read moreoffers alterations!