I needed a gift for my dear friend's baby shower. I saw so many cute things in the window right…read morewhen I parked. I was a little upset no one greeted me when I walked in. I assumed they were just up front helping another customer. I was perusing and enjoying all of the precious baby clothes when a sales associate asked if I was still doing okay? Which threw me off a little because no one had helped me, yet. She was kind to take the items up front that I was carrying. I couldn't decide on a theme for my gifts, because there were so many cute things to choose from! So, when I went to checkout, I asked for help. That's when the magic happened. The two other sales associates up front helped me make decisions and we chatted. They made the whole experience better! I cannot wait to give my friend these gifts for her baby shower. I will definitely come back for baby gifts in the future. My one big suggestion is that their should be a welcome form employees when people walk through the door and warm customer service from the start of the shopping experience.

Was excited to find that the store had a nice luxury stroller ($500 stroller btw) on their website…read morein stock. Drove 35 minutes to go pick it up. When I came to pay, they asked me to come by the next day because the stroller was "in a warehouse around the corner" and they didn't want to pick it up for whatever reason. There were four employees in the small boutique store, and only a few customers that were perusing/asking questions about strollers. I let them know that I needed the stroller tomorrow and also that it would be really hard to drive in on a workday in traffic to grab it, but they still said they couldn't pick it up because they were too busy with other customers for the rest of the day (like what???)... I left and am planning on purchasing from another store. Baffled as to how they make sense of letting someone buying an expensive stroller with no fuss or questions walk out of the door.

I can't say enough good things about Jolly Tots Children's Resale Store! I had been searching…read moreeverywhere for a MyBabiie lightweight Travel Stroller, which normally retails for around $290, and I was shocked to find a brand-new one here for only $70. It was easily one of the best deals I've found. What made the experience even better was the owner. She genuinely cares about moms and kids. She took the time to show me every single feature of the stroller, demonstrated how everything worked, and even had me practice using it to make sure I felt comfortable. She reminded me to always use the stroller brake, sharing how important that simple habit is to help prevent tragedies. You can tell this isn't just a business to her--she truly loves helping families. She also helped me pick out a handlebar organizer, two sippy cups, a convertible snack cup/sippy cup, and a bungee cord to go with my purchase. I left feeling excited, appreciated, and completely confident in what I bought. This has honestly been one of my favorite purchases ever. I absolutely love the color and the quality of this stroller. If you're looking for an incredible travel stroller, stop by before they're gone--they had several brand-new ones available when I visited. Jolly Tots is a hidden gem, and I'll definitely be back!

I went to Jolly Tots for the first time with my mom and 7 yr old son to buy a stroller, as I was…read moreabout to have my 3rd baby & didn't want to buy all new equipment. The sales lady (I imagine she is the owner) was very pushy, she did not allow us to browse the store. We made the purchase plus left her a car seat to be cleaned that my friend passed down to me (she only used for 1 child & kept it in great condition) as we were making the transaction, my son was looking through some puzzles that I agreed to buy for him, she was rude to him & asked him not to touch, even though we were planning on buying one (he is not a toddler, he is very well behaved) first red flag! I was induced that week (not planned) so my husband rushed over to pick up the car seat the day before we left the hospital. When he showed up, she handed him the car seat & told him that we were missing the straps! She blamed us/my friend. My husband could not leave without straps as we were planning on leaving the hospital the next morning. The woman, finally agreed to give us straps from another car seat, so we could use the car seat. When we got home, I reached out to my friend, to explain the situation, after I sent her a pic of the car seat, she stated that the handle was not the same as when she gave it to me (this one had scuff marks/used more). We reached out to Jolly tots to find out if they had switched the car seat? She was super rude & stated that this would never happen at her store, nor the straps being lost. After no resolutions, I came on here & read other reviews that stated they had lost the straps & other pieces of equipment that was left for cleaning! So clearly the woman lied. We believe they switched the car seat my friend gave me (hers was newer) and gave us an older car seat. Also coincidentally, they have a similar car seat posted that is in great condition, like the one my friend gave me. Also the value of the stroller we purchased was not worth $300 we paid, it had several deep scratches & looked very used, but because she was pushy & rushed my mom and I (did not allow us to browse or even think about our decision) I was unable to inspect it properly. We know this is our fault for not inspecting it before but she was so pushy & rushed us the entire time we were in there. This is a long review but wanted to let customers know NOT to trust this woman or this store. We regret giving this place any of our business.

Nice folks with a solid selection of pre-loved children's gear. Didn't get the best offer for the…read moreitems I sold them, but I appreciated the prompt assessment and service. We haven't picked up any items from here, but hopefully others have had positive experiences on that end.

I have never met more rude employees in my life it was the Asian women and the pregnant women and…read moreoh my gosh SUCH a bad energy in the store because of them. When my mom and sister walked out we all three were like separately thinking the same thing about how awful they were. I just want the owner to know that she should look for new kind employees

My first visit to this consignment pop up, I saved so much money! I purchased a stroller, walker,…read morebooks, toys and clothes in under $100! I am hooked on the kindess and professionalism of the staff and especially the owners! We will definitely be back. We love supporting other families while supporting our own!

I have sold many times at Urban Kids. It was great years ago…read morebut I hate to say that's not the case anymore. I price my items sooo cheap because it's promoted that the goal of this event is to clean out space in the home, save money , while helping other families find what they need... right!? Wrong... As the events continue, I am seeing a pattern of people who are pricing items at MORE than half price of retail... I'm being honest when I say I am not going to spend $250 on a wagon when I can get a new one for the same price at target. First off, isn't that against the "rules". Secondly, why are people trying to COME UP from second hand items... ??? Trying to profit off new moms trying to buy things for their kids..? Make it make sense... you have new moms and grandparents shopping for second hand items that are banged up at almost retail price. It's very disappointing. The rules need to be enforced. On Saturdays, the 50% days, there's nothing left that's of decent quality. It's all ragged clothing and broken toys, that's not discounted. The volunteers are just moms and dads who want a higher return on their items so don't blame them if they can't answer your questions, they'll just tell you to read the sign and look on your contract, yeah no help at all. If your items come up missing, forget even asking about it. It's a loss basically, no compensation, no solutions , just sorry it's all donated or your loss! The volunteers make mistakes and either don't scan items at check out or someone walked out with it , because your items will go missing and that's money you lost. Someone needs to revisit the white board and train the volunteers more thoroughly so they don't make mistakes that end up costing us more. There are other reviews about THEFT & their items found in another persons cart.. I believe it. They also delete comments on their Facebook and Instagram when shoppers and sellers try to start a convo about what concerns them about the event. Yup, that's the solution to honest feedback, just block and delete instead of listening to the moms and families that keep your business going.

Be sure to read the other reviews about the owner Heather!…read more They charge an extra $3 if you spend more than $25 even if paying cash! This clearly violates California Senate Bill 478, which went into effect July 2024! https://oag.ca.gov/hiddenfees#:~:text=Beginning%20July%201%2C%202024%2C%20the,government%20taxes%20and%20shipping%20costs. The lady in front of me had a newborn, and she wasn't allowed to bring in her diaper bag, which is a bit silly since they are checking everything at the exits. Most things were over priced ($45 for a USED sleep sack), and the owner was rude. We've been to Kiddos in OC twice and the owner is much nicer and the items are most reasonable priced!

I am SOO glad I found this place!! I got a used stroller on marketplace, and they cleaned it to…read moremake it look brand new!! I'm telling all of my mom friends about this spot. Also the woman who runs the shop is so so sweet!

Great service! Will always be our go to! Our car seats were thoroughly cleaned and adjusted…read moreaccordingly for both our cars.

Ummm just about the cutest kids shop ever! Stumbled across this one day and was so excited to find…read morea kids store again. The person working as so warm and greeted us. She made sure to ask if we needed any help. I was looking for matching dresses for my two girls. There were great options! Opted for a cute one with bumble bees. I would definitely go back! Some items are a bit pricy but no different than the prices would be online. Great quality!!

Popped in to Coastal Cubs on the way to stop by another spot within this block. The worker at the…read morefront was SO friendly and welcoming, and informed us of all the current deals. There are a ton of cute outfits and toys, all from different brands. It is a boutique so expect boutique pricing but definitely a lot of nice and high quality items to choose from. I was too shy to take photos inside but Coastal Cubs is worth a visit if you're in the area. We didn't end up purchasing but the worker at the front was still just as warm and friendly as when we walked in, and thanked us for stopping by!

Mishi was great with my son even though he was a little scared / hesitant. I wanted to get a sweet…read morekeepsake to commemorate his birthday. I ordered a hand / footprint plaque. It took about 6.5 weeks to come back. Great service and product!

Great service! Turned out to be a great surprise for the grandparents . It does take about 6-8…read moreweeks to process the order so make sure you plan ahead!