In love with this store! But what really made our experience 10/10 was Hanna! Omg first baby needed…read morethe full details on the Nunas and we got all of our questions answered. She was so knowledgeable and we did a lot of research. But we found the swiv Nuna and wanted the lx triv. However for our lifestyle the swiv was way better! I'm a coffee mom and I love that the swiv it has a cup holder +360. Also it comes with a rain cover. I would like to highlight Hanna for her help and time. We came in Friday. Sunday came back to finalize the purchase. It's a big investment and we made all the research. Nuna parents this is the place!

Multiple people have commented on forums saying the shop owners MAKE THEM buy toys that their kids…read moretouch. The shop owners should place the kid item/ toys higher because kids are kids. Mind you the toys they make accessible to kids are $40+ This hasn't happened to me personally but I didn't like the owner asking my son not to touch something that was set up as a spot where kids could play. Sounds like they're making sales banking on kids being kids and touching stuff for kids set really low for kids to touch. Trickery....

I had a great experience with this company before it was sold. After it was sold the management…read moreoffered an exchange for a stroller I had purchase, it was three months old and broke a w pivot joint. I contacted customer service and it was a battle but they then offered to replace it. They said they would send it out and then called about a week later and stated it had been moved to a new warehouse back east, and it would be a month or two before I got the replacement. Two months so I call and they say they cannot send one they are out of stock and they can offer 10% off a new one... the lady was rude and denied the claim they had already promised so I will tell everyone I know not to buy joovy and the quality is horrible... Joovy you suck!!!

Deplorable. I bought a new joovy kooper rs2, I was sent a…read moreused joovy kooper x2 that was covered in what we think is black mold, dirt/ mud, rusted screws, used candy in the pockets, scrapes and scratches on the frame. I wrote Joovy and called about the issue on the second day I got someone on the phone she asked me to send proof, I did and she told me they would replace it then sent an email saying "case closed". I asked if there were any discounts that could be given for the inconvenience. She told me sorry, no. I said okay as such I would be posting my situation online and in reviews and likely reporting them to bbb. I commented on a bunch of their posts on instagram they told me to call them immediately after they subsequently blocked me on instagram then requested a return to sender on the ups order that was already in my state for a the new and correct stroller which I paid for! They are ignoring my calls, emails and have not refunded me my money. This is my first and only experience with the company and I will be sharing this information on every platform I have- they have lost numerous customers from this and all I wanted was some accountability! It's all been extremely frustrating. I cannot say for the price it's worth it because I simply never received what I paid for. I've also seen other reviews of them sending out used strollers so.... There's that. I would give no stars if I could.

My husband found Baby Shoppe Tustin while searching for a place that had the Veer Wagon available…read moreto check out in person. He stopped by one day and immediately told me I needed to come see it too. We finally made it in together today while looking for a last-minute stroller rain cover. Of course, they carried pretty much every popular baby brand in the area--except the one we actually own, Peg Perego . Still, we ended up purchasing the UPPAbaby rain cover, and luckily it fits our stroller, so no complaints there! The store itself is tiny, but it's packed with all the items most moms rave about. It's really nice being able to see and touch products in person instead of relying on online reviews. This is definitely a great place to check out if you're looking for something a bit harder to find or want to browse high-quality baby gear. They have a 14-day return policy as long as items are unopened, which is good to know. Very easy to find - right next to Whole Foods Overall, a great little baby shop and worth a visit!

It's very expensive and bougie. Wouldn't recommend unless you're a billionaire! Not much of an…read moreinventory either.

We were gifted clothing from Lil Baby Sprouts and honestly, it's ruined us for every other kids'…read moreclothing store. The quality is just on another level -- and the muslin pieces especially are something else. Insanely soft, the kind of soft that makes you understand why babies hate anything less. Against delicate skin it's a total no-brainer. And the durability? Wash after wash after wash -- colours still pop, stitching still holds, no pilling, no shrinking, no sad fading. We've kept everything we've bought here. Not because we're hoarders -- because we genuinely can't bring ourselves to throw any of it away. It's all too nice. Our plan at this point is to hold onto it all until our son is grown. That's how good it is. Ben n Jen

While I really wanted to like this store and would've have been a long time customer because it…read moredoes have very cute clothes I had a negative experience trying to exchange a gift my son received during the holidays. I would not recommend purchasing a gift from here as the return policy is only 2 weeks and they are not very understanding about it. My son was gifted clothing that was too small. As most moms would probably agree, it is not easy for us to be able to pop in for a return and this store had very little understanding of this.

I came to visit found them on TikTok and I was not disappointed at all! I came with my baby and…read morepartner it is tight and stacked but, it was a thrift heaven for us! The owner is sweet, helpful, and hilarious. I personally appreciated the prices on their vintage items I bought compared to resellers online or at markets. She does not have items individually priced, there's plenty of parking, plenty of items to look take your time & look around. This store is for true thrifters ignore the bad reviews

If you want literal endless options and great customer service you need look no further. This shop…read moreis a treasure chest of clothes, books and toys. The owner is very friendly and transparent. You will without a doubt find something you are looking for. Cannot recommend enough!

Oh my, this is a very cutesy place. I've eyed Jini Mini a lot as I'm often nearby but didn't know…read morewhat they had in store. Recently, I came across them on a hunt for cute bag charms (thanks, Yelp Assistant) and I was blown away by the selection! In addition to tons of plushies, they have a whole wall of bag charms. I didn't find what I was looking for (something Disney and/or cherry-themed) but I found a cute charm for a friends birthday gift and the claw clips on the shelf below caught my eye because many of them were metal and large. Perfect for thick hair! The cashier confirmed this as well which made me feel confident and I can confirm they hold up with long, thick, hair. It seems like this place does a lot of limited drops so definitely get there early if you're looking for a trendy item. But, it wasn't too crowded when I went around 11am.

I walked in expecting a full Jellycat selection. The shelves looked almost empty. It felt…read moremisleading and frustrating. My excitement disappeared instantly. This was not what I came for. The only options were the Lunar New Year one. There was also a random softball plush. That was it, nothing else. No variety, no classics, no fan favorites. The selection was honestly disappointing. I drove out of my way for this. The display felt poorly stocked. It seemed careless and unprepared. Three stars only because the plushies were decent. I expected far more than this. .

Hands down the BEST customer service and shopping experience ever! Bryan and Michelle are not only…read morevery sweet but also so knowledgeable about all things baby and growing kids growing family needs! I love the fact that you can order whatever configuration of baby gear you want and pricing is transparent and savings whenever available are directly passed onto you as a customer! Not to mention the selection of top brands with actual products on store to try out touch and feel ;from baby carriers, car seats , strollers single,travel size strollers and double strollers (and actually have the attachments , extra baby seats/bassinets and double seats to actually tryout , unlike most department stores) With all the online ordering that we have come accustomed to It's truly refreshing to actually have an in person shopping experience like this, for the most important purchases we make for our families without pushy sales associates who really only care about commissions and pushing brands that they earn more from selling ... Come here One stop shop for all baby gear And the cherry on top.... They help install or assemble the baby gear that you purchase ! What a great service! Love love love this shop and I can't recommend it enough!

My husband, parents, and myself went to this store to pick out a stroller before baby was born. The…read moreowner here was so incredibly patient with us as we took hours to decide. They answered all our questions and were so knowledgeable. The stroller we got is the best baby purchase we made!!! It makes life easier. Thank you to this store for making getting a stroller such a fun and personal experience. I can't wait to come back!

Be sure to read the other reviews about the owner Heather!…read more They charge an extra $3 if you spend more than $25 even if paying cash! This clearly violates California Senate Bill 478, which went into effect July 2024! https://oag.ca.gov/hiddenfees#:~:text=Beginning%20July%201%2C%202024%2C%20the,government%20taxes%20and%20shipping%20costs. The lady in front of me had a newborn, and she wasn't allowed to bring in her diaper bag, which is a bit silly since they are checking everything at the exits. Most things were over priced ($45 for a USED sleep sack), and the owner was rude. We've been to Kiddos in OC twice and the owner is much nicer and the items are most reasonable priced!

Went to their Tustin location. It was ok. The pricing for strollers and other big items were a…read morelittle expensive. You're better off waiting for retailers to go on sale because it's cheaper that way. I find it disrespectful that they allow to sell used nipples. After the ByHeart recall, they shouldn't allow those to be sold. If purchasing more than $25, there will be $3 charge on top of tax. I don't think I'll be checking them out again. I'll either wait for the sale or check out FB marketplace.

This is an excellent service! I was referred to Ben my a friend of mine who has twins. I spent 2…read morehours installing the convertible carseats for my twins. The manuals were worthless so I turned to youtube for instructional videos. I was pretty confident I installed them correctly but apparently over 90% of carseats are installed wrong so I made an appointment to see Ben. He is a certified carseat instructor that runs his business out of his home in Irvine. He charges $20 to inspect and make sure it's in properly or $40 to install. You can make an appointment online and it only too him 30 minutes to check both. Both carseats I installed were in fact not installed correctly. I am so glad I saw Ben. I brought my twins with me and put them in the stroller while Ben gave me step by step instructions...this way I would know how to do it on my own if I ever took the carseats out. His service although not free is a heck of a lot more convenient than trying to get an appoinment with CHP in Dana Point which can take weeks! Even if you do think you installed the carseat right, make an appointment with Ben just to be safe! He accepts cash or check. When you arrive don't pull in the driveway, park in front of his house where your car will be on a flat surface not an incline.

So glad we found Ben and OC Car Seat Safety. The whole process was quick and informative as he took…read morethe time to explain to us what he was doing and how to make sure car seats are 100% safe for the little ones.

Easy to work with, knowledgeable and great customer service. We have purchased several baby items…read morefrom them over the past two years and have never been disappointed. Great family owned business.

I always find good deals here, however the vibe is weird. feels negative. have heard employees…read morebickering, and deters me from staying longer.