5 Enthusiastic Stars and Beyond!!!! Found this darling gem on Yelp, and I was searching for an…read moreindependent small business that sells children's clothing and such! So thrilled that this place was up my alley! I needed gifts for a baby boy and my grand niece! Adorable shop that carries European clothing brands that are not only high quality, but the cute designs are exceptional and exclusive, that you can't find anywhere else in the area! I'm so into supporting small businesses, and when I arrived at the shop, I was cheerfully greeted by the owner, Tammy Jo! Not only was she so friendly, she helped me find the perfect gifts that are a total hit! Hide & Squeak Kids has EVERYTHING you need from newborn - kids clothes, books, accessories, jewelry, cards, and I could go on and on! Go to this shop, and you will find the most amazing gifts for kids, I promise you! What a selection! Forget about department stores and other conglomerates, this place is it!!!! Excellent customer service! Complementary gift wrapping and worth EVERY penny! Depending upon your selection, it can be a little pricey. You have kids and need top-notch clothing??! This place is dangerous to shop!!! I felt welcomed, appreciated, and valued for shopping here! Thank you, Tammy Jo!!! You'll most definitely see me back soon!!! Highly recommended!!!!

We were on a spontaneous jellycat adventure - and managed to find this fun little gem…read more They had a solid jellycat collection, we happen to find some very cute kids clothes and had the pleasure of meeting the owner - Tammy Jo, she was just a doll.

I was looking for some baby clothing as a gift so stopped by this store a few times recently…read more The store was very clean, organized, and well-stocked. The associates were helpful. The guy cashier wasn't as friendly as the woman but he's okay. She would always greet with a smile and asked if she can help with anything. If you're lucky enough, you'll find some bargains here sometimes.

This carters store is run really well. The women working here are always kind and helpful. The…read morestore is clean and organized. I always enjoy bringing my daughter in. She loves using the dressing room to try outfits on. So many cute girl clothes! And definitely check out the clearance racks lots of sizes and great deals.

I can't say enough good things about Jolly Tots Children's Resale Store! I had been searching…read moreeverywhere for a MyBabiie lightweight Travel Stroller, which normally retails for around $290, and I was shocked to find a brand-new one here for only $70. It was easily one of the best deals I've found. What made the experience even better was the owner. She genuinely cares about moms and kids. She took the time to show me every single feature of the stroller, demonstrated how everything worked, and even had me practice using it to make sure I felt comfortable. She reminded me to always use the stroller brake, sharing how important that simple habit is to help prevent tragedies. You can tell this isn't just a business to her--she truly loves helping families. She also helped me pick out a handlebar organizer, two sippy cups, a convertible snack cup/sippy cup, and a bungee cord to go with my purchase. I left feeling excited, appreciated, and completely confident in what I bought. This has honestly been one of my favorite purchases ever. I absolutely love the color and the quality of this stroller. If you're looking for an incredible travel stroller, stop by before they're gone--they had several brand-new ones available when I visited. Jolly Tots is a hidden gem, and I'll definitely be back!

I went to Jolly Tots for the first time with my mom and 7 yr old son to buy a stroller, as I was…read moreabout to have my 3rd baby & didn't want to buy all new equipment. The sales lady (I imagine she is the owner) was very pushy, she did not allow us to browse the store. We made the purchase plus left her a car seat to be cleaned that my friend passed down to me (she only used for 1 child & kept it in great condition) as we were making the transaction, my son was looking through some puzzles that I agreed to buy for him, she was rude to him & asked him not to touch, even though we were planning on buying one (he is not a toddler, he is very well behaved) first red flag! I was induced that week (not planned) so my husband rushed over to pick up the car seat the day before we left the hospital. When he showed up, she handed him the car seat & told him that we were missing the straps! She blamed us/my friend. My husband could not leave without straps as we were planning on leaving the hospital the next morning. The woman, finally agreed to give us straps from another car seat, so we could use the car seat. When we got home, I reached out to my friend, to explain the situation, after I sent her a pic of the car seat, she stated that the handle was not the same as when she gave it to me (this one had scuff marks/used more). We reached out to Jolly tots to find out if they had switched the car seat? She was super rude & stated that this would never happen at her store, nor the straps being lost. After no resolutions, I came on here & read other reviews that stated they had lost the straps & other pieces of equipment that was left for cleaning! So clearly the woman lied. We believe they switched the car seat my friend gave me (hers was newer) and gave us an older car seat. Also coincidentally, they have a similar car seat posted that is in great condition, like the one my friend gave me. Also the value of the stroller we purchased was not worth $300 we paid, it had several deep scratches & looked very used, but because she was pushy & rushed my mom and I (did not allow us to browse or even think about our decision) I was unable to inspect it properly. We know this is our fault for not inspecting it before but she was so pushy & rushed us the entire time we were in there. This is a long review but wanted to let customers know NOT to trust this woman or this store. We regret giving this place any of our business.

Cute kids clothing store right at the Irvine Spectrum…read more I don't see many people in here every time I'm here but somehow they survive and still here. Prices are a bit high for kids clothes but rent at the Irvine Spectrum isn't cheap either. If you're lucky enough, you'll find some items on sale at more reasonable prices.

Very disappointing customer service experience…read more I purchased a pair of kids' shoes from this Cotton On Kids location, and after only one day of normal use, the shoelace broke. The shoes were brand new, and this was clearly a quality issue that should have been addressed. I returned to the store and politely asked for a replacement or refund. Although I no longer had the paper receipt, I provided my Apple Pay transaction record as proof of purchase, including the payment information from the store. However, the store manager refused to assist me and did not make any effort to verify the transaction or provide a reasonable solution. I understand that stores have return policies, but a product that breaks after just one day of normal use should not be treated like a regular return. Customers should be able to expect reasonable support when they purchase a defective item. I am very disappointed not only with the product quality but also with how this situation was handled by the store management. I hope Cotton On Kids will improve its quality control and customer service training so other families do not have the same experience. I would not recommend purchasing shoes from this location unless the company improves how it handles defective products and customer concerns.

I had a great experience with this company before it was sold. After it was sold the management…read moreoffered an exchange for a stroller I had purchase, it was three months old and broke a w pivot joint. I contacted customer service and it was a battle but they then offered to replace it. They said they would send it out and then called about a week later and stated it had been moved to a new warehouse back east, and it would be a month or two before I got the replacement. Two months so I call and they say they cannot send one they are out of stock and they can offer 10% off a new one... the lady was rude and denied the claim they had already promised so I will tell everyone I know not to buy joovy and the quality is horrible... Joovy you suck!!!

Deplorable. I bought a new joovy kooper rs2, I was sent a…read moreused joovy kooper x2 that was covered in what we think is black mold, dirt/ mud, rusted screws, used candy in the pockets, scrapes and scratches on the frame. I wrote Joovy and called about the issue on the second day I got someone on the phone she asked me to send proof, I did and she told me they would replace it then sent an email saying "case closed". I asked if there were any discounts that could be given for the inconvenience. She told me sorry, no. I said okay as such I would be posting my situation online and in reviews and likely reporting them to bbb. I commented on a bunch of their posts on instagram they told me to call them immediately after they subsequently blocked me on instagram then requested a return to sender on the ups order that was already in my state for a the new and correct stroller which I paid for! They are ignoring my calls, emails and have not refunded me my money. This is my first and only experience with the company and I will be sharing this information on every platform I have- they have lost numerous customers from this and all I wanted was some accountability! It's all been extremely frustrating. I cannot say for the price it's worth it because I simply never received what I paid for. I've also seen other reviews of them sending out used strollers so.... There's that. I would give no stars if I could.

I can never stop spreading praise of this place. When I tell you there is amazing service, a…read morestunning selection of clothes and everything is priced beyond fairly. The people are so sweet. Not just staff but the customers! I think it takes a special kind of person to even shop here and this place is full of them. So sincere and sweet. I love this place. They have an amazing selection of women's clothes and men's!

This is a nice second hand store with a boutique feel. They…read morehave some really nice treasures at decent prices with some high end items as well. However... A man waited on me (Brandon I believe his name was) had almost no customer service skills. He rang me up and took my money but had nothing to say to me. No "How are you" or "Did you find what you were looking for" not even eye contact. They were not even busy. I get friendlier employees at Dollar Tree. Now perhaps he was having a bad day but if a customer is buying stuff from the store a smile goes a long way. Other employees are wonderful. Retail is ALL about customer service no matter what you're selling. This is how you get returning customers. The customer is king! Acknowledgement means a lot especially in a small store like this. I hope the owner is realizes that customer service and making people feel welcome is essential to success. Something to consider.

The Walmart at this location is garbage. Especially the incompetent people working the pickup…read moreservice. They make you wait over an hour and have no sense of urgency. Wasting your time when it's supposed to be convenient.

Great place to meet with a group of friends!…read more Plenty of parking and plenty of food options to meet everyone's needs! My husband and I chose the Thai restaurant with green curry and pad see ew and it was amazing! We sat with our group of friends outside and conversations sometimes got loud competing with other tables, but there was great weather and plenty of tables and chairs. Walking under the roofing, it kind of feels like Las Vegas with the cloud pictures. It's a very great place to meet and I definitely would return!

Sale staff are very friendly and helpful Items can be found…read moreeasily Well organized Convenientl location in Spectrum mall

I'm honestly really confused by the changes made at this location. I'm not someone who likes to…read morecomplain, but I genuinely don't understand how removing the downstairs registers is supposed to boost revenue. Cutting jobs, hours, and staff while also removing accessible options for customers doesn't improve the experience -- it makes it harder. Forcing people to take escalators or elevators just to make a simple return is wild, and it feels completely anti-customer service. Your associates look exhausted and unhappy, and getting help here is almost impossible. A one‑item return with a receipt and tags should never take ten minutes. These changes feel extremely anti‑ADA and show a lack of focus on actually taking care of customers. For a company making over $20 million a year, it's frustrating to see decisions that come off as cost‑cutting at the expense of basic service.

This trio of locations in south Orange County, California is an awesome place to shop for a good…read morecause! Many very reasonably priced items are displayed in a variety of colors and styles for both women and men. I was happy to donate a large quantity of gently used and new items to this organization..!! I highly recommend you check it out!!

It was very nice and well organized..I love that they help domestic abuse victims. They use their…read moredonations to help those in need of representation in court, shelter, and immediate resource recommendations. So of course I stopped, I shopped and I donated...it was a large space with friendly staff..