Pretty disappointed in this location. I've been visiting over the past year, and oftentimes, I would buy something only to open it at home and find it was spoiled. Like today, I returned some garlic spread that wasn't supposed to expire until next month. They also sell milk past its due date (like Bruguière's) and require you to bring a receipt just to get your milk bottle deposit back. On top of that, I often get singled out by the security guard, who specifically follows me throughout the store. They're allegedly part of the group of businesses that built a wall to block small businesses from being seen or using the parking lot. They reportedly wanted at least one of those small businesses to start paying $100k a year instead of $60k. Which is wild because they just spent a bunch of money remodeling. read more

Came here as part of their grand reopening. The store is incredibly clean and the staff I interacted with were friendly and helpful. The manager Cesar treated me with kindness, and I appreciate his respectful demeanor. There's plenty of parking in the lot. Congrats on your re-opening! read more

I don't know why all the hate here for Jon's. This is a staple for delicious food from all over the world. You want vegetable spread from Armenia, got it. You want sausage from Russia, got it. You want fresh tortillas from Mexico, got it. You need flowers, light bulbs, extension cord or glue, got it. Been coming here for over a decade and it's fine. It ain't fancy yerewoh whatever, it ain't pricey like Ralph's, and it small portion unlike the club. Give it a try and come with an open mind. It will save you a headache and your wallet. read more

Jons Marketplace - Beer, Wine & Spirits Near Me - Van Nuys, California

Really frustrating experience at Jon's Marketplace. They advertise discounts and sale prices online, but the prices in store don't match, and apparently nobody updates them. I didn't notice until after I left, which made it even more irritating. I even called FIVE times trying to get ahold of someone before having to leave this review, and nobody answered. In this economy, people are paying close attention to prices and budgeting carefully, so advertising deals that aren't honored is honestly misleading and extremely inconvenient. Customers shouldn't have to double-check every item at checkout just to make sure they're not overpaying. Do better. read more

They always sell old food and expired juices. And when you tell the people who work there they just smile in your face like it's your fault

I bought a loaf of bread yesterday i open it today to make some sandwichs for my daughter and it already has mold in it. Im glad she didnt eat it. read more

I had a very uncomfortable experience here. I felt like I was being watched and treated like I was stealing for no reason. The way I was treated felt discriminatory and extremely disrespectful. No customer should feel profiled or judged when simply trying to shop read more

I actually feel like there are legit good deals here specially on days when strawberries on go on sale ($1.79 for a little container which is usually double the price) I eagerly wait for grapes and strawberries to go on sale here after my gym run. My usual purchases are bananas and avocados and $0.99 for medium sized avocados aren't bad I guess. I have had previous experience on a different location where the cheese selection and deli was awesome so I suppose this location is not any different. One of these days when I break my diet I will totally try the hot food section. Other than that, all of the staff that I interacted with were nice and courteous and remembers that for a period of time, I don't usually get bags nor receipt. This location gets a good amount of weirdos lol but that's not their fault, its the location. I only wish that I could control how some people pay in line, sometimes people be taking so long to pay and it holds up the line. On those times, I wish the management would open up more aisles. read more

Excellent food and service. The food court food is delicious. I highly recommend purchasing from this market I am paralyzed but they were kind. read more

Been to this Place since 1989 Great Supermarket with Low Prices and Staff are Okay but the New Security not cool with lack of Communication. read more

The women in the DELI Department need to take Customer Serve training.classes. And include the Assistant Manger that I spoke with today! I walked to the counter took a number. There was one lady ahead of me. When they were finished with her they completely overlooked and ignored me. I waited and waited. They weee laughing and talking but no one ever acknowledged me. I told the Assistant Manager and he looked at me with a blank stare. Rude, unprofessional, curt, bias, unhelpful! Stay away from JONS!!! read more

Clean place good prices multiple ethnic produce and more Inside food court and bakery. read more

Definitely one of the nicer Jon's I've been into, really bright and spacious compared to others. The cool thing about Jon's is their deals are insane... it's hard to believe, but that awesomeness comes with a very gritty area surrounding the parking lot and neighboring businesses... it's skid row-esque on the outside, but "fashion district" on the inside (a lot nicer is what I'm getting at... no they don't have a clothing section here... there are some other shops neighboring however). I came here to get ingredients to make a potatoes salad, between various onions, red potatoes, condiments, spices and what not.... I spent $10.... I nearly passed out in check out having forgot how wonderful the prices are at all Jon's locations... my only dilemma is the lack of vegetarian/vegan options here for me shopping more regularly or at least the really crappy brands of things they do carry like for tofu and soyrizo... which I can get cheaper and better quality at other markets (Korean, Asian, Thai) or chain grocers (Trader Joe's or Food4Less). Overall it's an easy in and out... isles are somewhat sporadic as you pass them... the spirits, beer and wine here is very standard stuff (bad wine and non craft brew abundance), but also very reasonable. No complaints whatsoever.... the woman who rang me up was so kind and friendly especially considering she dealt with the most difficult customer ahead of me who couldn't figure out how to use her new debit card as well as her coupons... she wanted to clerk to figure out which ones she could use and couldn't and she had at least 20... some people right... read more

I came in here today for a Kombucha drink to accompany my lunch. As soon as I walked in, it felt like I was fighting for my life. People that shop here are so rude and acted like I wasn't even there practically ready to bump/run into me as I'm willingly and mindfully trying to avoid/stay out of people's way. So uncomfortable being in here as a young alternative female. Maybe I'm the type of person they don't typically get in this store and felt threatened or bothered in some way. Don't know. Either way. Won't be going back. Old, rude people everywhere. read more

I love the market but last week I had a very bad experience with the deli department there was this girl , very rude & called me names for no reason she must be on drugs or crazy be aware of her madness -0 star for the deli department read more

Jon's market is always extremely clean and affordable. The meat section is my favorite part. There's always deals going on so I love coming in for my veggies and fruits. read more

The Jons on Sepulveda and Sherman Way. They sell vegan Boca burgers in their freezer section. The freshly made bread is delicious. They have dark chocolate that I love. The produce is always fresh. Sometimes they have a great markdown on Don Francisco coffee. The store is always clean. They have beautiful plants for sale at the front of the store. Thank you for being my Jons store! read more

Overpriced food, close to expired vegetables, and manager Miguel moved me from express line to regular line after waiting 10 minutes because I had 13 items not 10. read more

There's this worker named Milagro, she's so kind and very outgoing with costumers, by far the best costumer service I've encountered. Although she doesn't speak much English, she has the capacity to give a good costumer service. From the recent time I've gone there, a lot of costumers decided pass with her and now that I've witness what the fuss is about her, I can confidently say that she's something unique. If you ever go to Jons, I highly recommend passing with her. read more

Went in to get some drinks and snacks and the there's was only 1 register open. There was a line of 10 people and the lady in front of me asked if they could open another register? A man with a an attitude walked up to the line of people and said to calm down and wait in line. When I got to the the cashier to pay for my stuff. I asked what the name of that man was and the cashier said it was "Marco". Last time I shop in this store. Great customer service Marco. read more

I tried this store sometime last year for the first time and i was not impressed. Fresh bread and bakeries are good here. That will be the only good i think come out of these markets. We have a few of them in Orange County where i live. Meats are out of date it seems with a funny taste to them. Parking area is scary, Make sure you lock your car up and leave no valuebles inside. Place is clean. Customer service kind of sucks. Dont think i will ever stop at any of these kind of stores again. Im happy spending my extra money for the best. read more

I don't like this particular Jon's store. Sometimes I see moldy cheese, expired dairy products. I don't think it's ok read more

Jons Marketplace - Moldy cheese - Beer, Wine & Spirits Near Me - Van Nuys, California

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I would rather shop here than my local Pavilions. Why? Because Pavilions hides behind a big name and makes no effort. This place is part of a much smaller chain but by no means does it skimp in effort. There are always people tidying up, almost as much as a Gelson's staff does. You never have to look far for a helpful employee -- I'm not sure what some of the other reviews are going on about. Perhaps there's a language barrier they can't breach that I don't have to contend with because I speak Spanish. I always come here for the large selection of my beloved chilis. And South American products. And hot sauces. And imported drinks. And freshly baked local pastries. Where else am I going to find lucuma ice cream from Peru?! Yes, it smells sometimes in the meat department. And the fish section smells like...um fish. Their offerings far surpass anything that I can smell there. Besides, I shop there; I don't live there. I'll brave the smell of blood where there is fresh meat for five minutes as long as I can get to the fresh Mexican cheeses! read more

Jons Marketplace - Giant corncobs from Peru! - Beer, Wine & Spirits Near Me - Van Nuys, California

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The cashier slow as ......... It was a big line but the cashier working very slow talking to the employees but,i wouldn't recommend this jons market read more

i'll just say that not all jons are created equal. this location is one to avoid at all costs. dirty parking lot, store itself wasn't very clean, cabbage rolls and stuffed grape leaves were very close to expiration date. jons in general can be hit or miss (when they're good they're very good and vice versa). it is what it is read more

My wife and I came to Jon's market in Van Nuys, California at 7134 Sepulveda Blvd to pick up a few items and go home and have lunch. There were a few self-checkout machines open, and my wife and I went to one to scan items, pay and leave. We noticed there were no plastic bags for our items and so my wife asked the attendant for a couple of bags. I scanned the items we had and set them on the right-hand side waiting for my wife to get a couple of bags. The next thing I knew, the store manager was standing at the front door with some other store personnel, and they were staring at me as if I was stealing the Hope Diamond. I turned around to look at them as I put the items in the bags and realized they must have thought I was trying to steal, and stealing is not in my consciousness and never has been. It was quite the experience to see someone automatically assume that I must be stealing something because they didn't see something and makes an automatic assumption in a negative way. The whole incident made me feel dirty because of the negativity of untrained personnel from the store manager to the person that areas are monitoring that area. It was a disappointing experience, taking into consideration the lack of leadership as an example set of how to manage a situation. It reminded me of shopping while black because I have never stolen anything in my life, and I work in law right down the street next to the Van Nuys police station and the Van Nuys superior and federal courts. So, I'm not interested in shopping at that store any longer if their management has no better training than to make negative assumptions when they are 100% incorrect. Also, the people that were at the other stations, were nonblack, Hispanic, and Caucasian and none of them was being watched and monitored as I was once, I stepped up to check out. All I had was sandwich items, pastrami, lettuce, tomato, a French baguette, and some roses for my wife so the whole bill came to $40 or something like that, and I was monitored like I was breaking into a jewelry store in Beverly Hills. Absolutely amazing. read more

Came in this morning for some veggies and fruit after getting my workout in at Crunch. First the area is terrible so be aware of that. The actual store is clean and a good selection of fresh veggies and great prices. The meat department is lacking big time. Their prices for everyday items such as coffee, creamer, crackers, etc are about 1 to 2 bucks higher than other grocery stores. Employees were nice and checkout lines super quick. I'd only come again if in the area. Store size is much smaller than other locations. read more

It seems Jons has gotten rid of grocery baggers at this location. If you are eco-conscious and bring your own bags, the checker refuses to bag anything unless you purchase a bag, which probably started during COVID and they left the policy. This makes the lines longer and slower. Do better Jons! read more

This is one of the worst supermarkets I've been in. Items are over-priced and the quality is not good. The deli has old looking tuna salad, made with chunk light tuna, not white albacore like Ralph's and Gelsons have. The customer service at the greek food counter is non existent. read more

Real simple, folks. Ralphs: cilantro 79-99 cents a batch. Jons: 12-25 cents a bigger batch. Ralphs: fresh rosemary $1.99 for a small package. Jons: 50 cents for a huge batch. While the fruit at Jon's can be a bit second rate (more blemishes and spoilage....shop carefully), the veggies seem a LOT cheaper, with greater variety and fresher. The air is literally perfumed when you walk through Jon's produce. I commonly go in and buy a bunch of veggies and herbs for a meal and my total is $1, or $2, or some ridiculously low amount. This NEVER happens at Ralphs or Vons. Haven't tried the meat yet, but they DO have Angus beef in some varieties, and many many more cuts of beef. Plus butchers who are actually THERE cutting meat for you. Pricing on the beef is much better than Ralphs and Vons. Mexican food at the south side of the store is excellent. Nice flavors, and a nice amount of food for $2.99 or $5.99. Food is clearly fresher than the junk in the case at Ralphs. Obviously the ethnic items shine at Jon's. I once went to a Ralph's Fresh Fare, and they didn't even have dried chili peppers. But they DID have 14 types of balsamic vinegar. A bit elitist shall we say? Well, rich people like Mexican food too, Fresh Fare. You need to DIE quickly, as you NEVER have anything real people need! Jon's is expensive only for processed food items, such as frozen stuff like Stouffer and the like. But if you COOK, you simply can't beat it. I start at Fresh and Easy for as many items as I can get (great pricing and in and out in 10 minutes.....plus the fastest scanners known to mankind). Then I go down to Jon's and get all my produce. Then anything exotic I get at Gelsons. Only downsides to Jon's are the longer lines and the pushy people in those lines. Way too many people who leave their basket in line as a "placeholder" while they continue to shop. Or people who try to slide in front of you (or simply bully their way there). But just be aggressive and learn to say NO. One guy did the basket thing and when he FINALLY came back into line, I berated him in a friendly way. He actually apologized and offered me to go in front of him (I politely refused), and by the time we had reached checkout, we were buds and ready to go drink vodka together. I love a deal, fresh food, and interesting people. Jon's does not disappoint. read more

Okay! I am going to eat crow on this one...keep one thing in mind, I still do not like Jon's...however, I was in a pinch over the weekend and had to come up with food fast..sandwiches and stuff...ran over to Jon's and hit their deli...(here is where I eat crow) Wonderful deli and the service was excellent! Meat, cheese, salads...oh my! All were fresh and flavorful... (burp...! I am eating my crow!) read more

Chains blocking the beer isle ? At 10 ? Get outta here! After a really bad pizza last night. I thought to myself; 'Hmm, I need'a beer to wash this taste down'. Uhm, no. ''We are prohibited to sell alcoholic beverages after 10''. Yea! Great way to send the money elsewhere. I was pretty bummed out because Jons usually has a nice selection of beer that Ralph's and Food4Less most of the time don't have. Here I go, super excited about getting my hands on some Strawberry Blonde Ale. Who are you people ? Why would you do this to people ? Whyyyy people ?! read more

This is another store with which I have a love/hate relationship. You see, my mother - who also lives in Los Angeles, lives just outside of the store's CDA - that is, the store's Circular Delivery Area (okay, I just made that up). While I, as you might guess, live within said Jons Store CDA. So, for a good several years now (my husband says this is cute actually) every Tuesday night, I call my mother so that I can read her the Jons Store circular over the phone. "Pork Butt... $2.99..." She's gotta know what's on sale that week. She proceeds to school me on what she would and wouldn't buy and why. She points out what items are rip-offs and which items can be found for much cheaper at the "Persian Market" down the street. It's our bonding time. I guess the craziest part is that she has spent all this time telling me what's a good buy and what's not - yet, I have/never had ANY intention of EVER actually going to buy anything from this store! I know she would just die if she knew how often my husband and I are just picking up last minute items at Gelson's or Whole Foods on any given night. So, one day a few months ago, I decide to actually go and give it a whirl. And of course, as mothers often are - she's right. The produce area is not the run-down, dingy, nasty-smelling store I remember being dragged through in my youth. So, I have to give at least the produce area a thumbs up. I'm still not going to buy my milk, steaks, or fresh fish from this store, but you can get away from this place with a lot of produce and basic items like pita bread for a very nice price. And I just might find myself making the trip back up again soon - I mean, I might as well since every Tues. my mom's giving me the blow-by-blow personal shopper guide to this little gem! Addendum: I believe the address for the store to which my review refers is 7134 Sepulveda Blvd. in Van Nuys read more

Jon's was a wonderful ethnic market up to a few years ago when they 'upgraded' and 'remodeled'. Maybe they didn't realize they had a good thing going? Possibly they were unaware that loyal customers drove many miles just to shop at this wonderful store specializing in European foods? Maybe Jon's hired a manager that decided Orange County was lacking yet another store that carries fresh salsa. Sadly, today a good portion of the store has gone the ubiquitous chorizo, queso fresco, tortilla route. Every aisle, including the produce, shows their push to attract Hispanics. Sure, they gain new customers but on the downside they continue losing the patronage of many, like myself, of European heritage. Why did Jon's change? Is Orange County lacking in Mexican stores? Most of the staff I've seen is now Hispanic. Were many previous employees let go because they weren't multi-lingual, as happens a lot in OC? Depressing state of affairs all around. Instead of Jon's Market maintaining their unique strengths, this once wonderful niche grocery sold out to OC's changing demographics. I think that move will eventually sink them. They will become neither a niche, nor a Hispanic market. I often still shop there because they have plenty European foods left, until these eventually get slowly phased out. I only spend a quarter of what I used to spend there before their 'remodeling'. I might be just one customer, but where I used to shop only there, now I scatter shop elsewhere. There's great vegetable prices at most Asian markets. On Edinger street nearby, there's a middle Eastern market that seems not to have caught the diversity bug. Also Sprouts seems mostly impervious for now and their meats are super. So many shopping choices, now that Jon's is not my one-and-only. read more

I found some bottled juices on the shelf that were expired. I brought it to the managers attention. He did not even appreciate it, he made it as if he was doing me a favor...bad custoemr service read more

No one answered the phone. I called and waited for over 40 minutes and no one picked up the phone. Finally I went there myself and called while standing right next to a person who was suppose to answer the phone, still, he didn't bother to pick up the phone. Anyways, this is less important. My 2 stars are for customer service. I would give 3 stars for quality And 4 stars for overall clean and being organized. Forget about asking a question, it will be hard to get help around here. read more

I rather drive longer than go to the one here by my house. This is by far worst supermarket ever. Customer service sucks, no one in any of there department not to mention u can berly get someone to help you look for something. read more

I just shop here for veggies of its an emergency other than that place looks old and a lot of products are expired so make sure you check before buying. Meats aren't as fresh read more

Jons Marketplace - This is awesome news!! - Beer, Wine & Spirits Near Me - Van Nuys, California

I like this market. It's always clean and there are always a lot of employees around the store who are very helpful and polite. This has been my experience every time. I was looking for Sake for my homemade teriyaki sauce and the first employee said they didn't have it but another employee chimed in and not only pointed me in the right direction but showed me all the alternatives if they didn't have it. I was happy and impressed. read more

Jons...what can I say... I love you!! Nothing could define my childhood any better than walking around Van Nuys on Halloween night with a plastic Jons bag as my candy sack... I used to think it was just a fake ass Vons in the hood...but boy was I wrong...this place is the best!! read more