Even though I'm not a patient yet, I felt compelled to leave a review because of the wonderful…read moreexperience I had just calling the office for information. Celine at the front desk has been incredibly kind, patient, and helpful every single time I've called. She took the time to answer all of my questions without ever making me feel rushed, and her friendly attitude made such a positive impression. Great customer service is hard to find, and Celine truly went above and beyond. Thank you for your kindness and professionalism I look forward to becoming a patient!

I went in to get all four wisdom teeth removed and I went back for surgery with doctor Keyhani,…read more I was starting to panic when they put the IV in me and **** I asked them to explain to me what they were going to do to me. ***** She knocked me out while I was panicking and starting to cry, without explaining anything ********THEY DIDNT TELL ME THEY WERE ADMINISTERING ANYTHING****** no counting backwards, no anything - to prepare me. I just saw them push the medicine in me and heard the heart rate monitor start going really fast and fell asleep. I was terrified. I'm legitimately traumatized by that I don't think those people should be Dentists. I am going to report to the Dental Board of California. I woke up screaming and hyperventilating and crying. My boyfriend could hear me out in the waiting room. Then when I was like barely conscious they told me I had to stop screaming and that I was scaring people but I was having an extreme panic attack. I was not fully awake before they loaded me up in the car, still very upset and crying, and hyperventilating. The first thing I thought when I was clear headed is that I was violated and no one told me what to expect at all at any point about general anesthesia that day, and as far as Im concerned I was put to sleep without my consent.

This office is far superior to the other local oral surgeon. Tina answered my call and got us all…read moreset up nice and easy for a second opinion. And when I called back to say we had some issues with timing and insurance she happily helped with that too. Dr. Hickle has experience and great chair side manner. My daughter was very nervous after we had her first consult. Dr. Hickle explained everything and was very reassuring. He's more conservative so we can wait a little while before she "needs" to have her wisdom teeth pulled. Which was great news. I'm very happy I did my research after we had a bad experience. I wish I had read the other Drs reviews before I even went there. This office is what oral surgery should be.

Dr Hickle was really great with me. I am a very fearful patient and he made me feel at ease. I was…read morereferred to him by my dentist and saw him for a consult and then made an appointment for the oral surgery. Dr Hickle explained things to me & gave me confidence in him. He is very personable & has a great bedside manner. I chose to be asleep for my procedure because being awake was to stressful for me and I'm glad I had that option. I would and will recommend Dr Hickle to everyone I know.

This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

My daughter and I both had appointments for evaluation. When the receptionist asked my name, first…read moreshe said she didn't have any appointment for me, even though my chart seemed to be the one on top of her stack. Then she told me she had no appointment for my daughter even though her orthodontist had sent the referral over which I confirmed when I made our dual appointments. The waiting room was completely filled which means they were running behind and did not care about inconveniencing their patients. We are all busy and should not tolerate people or businesses disrespectful to their patients/customers by not seeing them on time. Disaster!

Dr. Chui and his team changed the way I see dentist visits overall. I have been going to Dr. Chui's…read moreoffice for a little over 6 years now and its always a great visit. The team knows who I am and they make me feel welcomed. The team is super friendly, approachable and professional. Dr. Chui is knowledgeable, gentle and all around a great individual to deal with. I will continue to go to him until the end of time even as my insurance changes policies and coverages.

I just got done from my first dental cleaning in over 6 years... you read that right - 6 YEARS. I…read morewas slightly nervous (it is the dentist office after all) and excited to visit Dr. Chui's office as he had so many positive ratings. It took 1.5 months to get my first introductory cleaning + x-ray exam due to him being so busy. But, I now understand why he is so well-liked and highly requested. The dental hygienists and staff were so welcoming and friendly. They made me at peace the whole time. Somehow, my hygienist was able to clean my "6-year old" teeth in 1 hour... I could feel and see the difference instantly! It was amazing. Dr. Chui is a warm, friendly and thorough dentist. His office is equipped with the latest technology. While I was lying in the chair, I was able to see the exact teeth he was referencing and talking about via a large computer monitor hanging from the roof which was connected to a livestream camera... so awesome! Dr. Chui was able to show me on the screen where a cavity was forming and how I was grinding/clenching my teeth down. I could clearly see the uneven borders and enamel and even hairline cracks in my teeth through the screen images. I assume I have been doing this for years but Dr. Chui is the first dentist to go out of his way to educate me on this. While there, I even decided to purchase a custom-mold dental guard. This product is offered by Dr. Chui's office. Dr. Chui had two options to choose from and even insisted I purchase the more economical option to see if I utilized the guard enough before purchasing the more expensive one. He was upfront, honest and not "pushy" in any regard. In two hours at Dr. Chui's office, I learned more about dental hygiene and my own teeth structure then I had learned ever before. I HIGHLY recommend Dr. Chui and his staff to anyone in the area looking for a well-mannered, thorough and friendly dental office.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I lost an old crown and elected to have an implant as it was on top of a previous root canal. The…read moreextraction and implant were accomplished in one visit, in about one hour. It was the fastest and most painless tooth extraction I've ever had. Dr Hollander is professional, polite and efficient, his office staff is delightful and friendly. The implant is recovering nicely and the crown will be placed in 4 months (to allow the implant to heal). So far the best experience I could've asked for. Highly recommend.

I'm billed $92.50 for an apointment cancellation because it was made 24 hours in advance. This…read moreafter their courtesy call to inform me that I no longer have dental insurance. He was my dentist for many years. I'm retired now and didn't realize my healthcare coverage changed.

Absolutely avoid this dentist if you value your time, money, or sanity…read more Back in 2012, Dr. David Epstein insisted I get a cleaning--even though I told him my dental insurance was maxed out for the year. I clearly said I'd rather wait until the new year when my benefits would renew, but he assured me multiple times that it would be covered. He said, "Don't worry, it's guaranteed to be paid by insurance." Then, surprise surprise, I get hit with a $500 bill. When I reminded him of our conversation and explained that I had no coverage left, he showed zero empathy and insisted I pay. I refused, and he sent me to collections--no warning, no compromise. My credit score took a major hit, and to add insult to injury, this whole stress spiraled into personal fallout. He was rude, dismissive, and didn't take any responsibility for his mistake. I lost trust, my finances got wrecked, and now I'm dealing with long-term consequences from someone who was supposed to help me. If you want to burn money and be treated like a number, this is your guy. Otherwise, stay far away.

How long have I been letting Dr. Rick and Co. work on my teeth...ten years? Twenty? I've lost…read morecount, but regardless the service has always been friendly and solid, even when I've been grumpy about my bills (which, to be honest, are high because I have lousy self-employed insurance with no dental--another story). I've even gotten in on short notice (half an hour!) due to a sudden toothache and whatever surprise my teeth throw at me. They don't need my endorsement, as they've been at their current location far longer than the Whole Foods across the street, but they're getting it anyway! Good people here doing good work. :)

I would like to give 5 stars out of 5. Kamellia…read more Her work has been outstanding during the procedure and after care. Very caring and the same time very professional. I felt very taken care of. I highly recommend her to my family, friends and colleagues.

lucky at cards, unlucky at love they say... i won't comment much one way or another about that,…read morebut based on the accuracy of this kind of old-truism I wonder if there's similar advice from wise ones who know about teeth. in my case, whatever it was i had to do to get lucky about dentistry i must have done so in spades. by that twisted opening i mean to say i've had virtually no problem with cavities or root canals (whatever they are) or implants or much of anything. i also seem to be blessed, whatever that means, with luck when it comes to finding parking places in big cities, i mean like they're just always where and when i need them. others have noticed and can confirm this. so it was a bit of a shock when my regular dentist, Judy Husen who is excellent by the way, announced in a gentle voice recently that you know there's like a little problem in the very back with one of your upper molars, a crack has developed and inside something evil is developing. it's not cancer or heart disease or senility but why not address the problem sooner than later, eh? at this point I needed a bit of time to get used to this idea of losing one of my oldest friends, but then I asked for recommendations, someone who could do what was needed with as little discomfort as possible. that's how I wound up contacting Dr. Mynesberge. to cut this typically overwritten review shorter, i'll end it by the best i can say about his work: tooth was gone while i was somewhere else thanks to some combination of wonder-drugs, and to my amazement there was not a bit of after effect, no swelling, no pain, no problem. YMMV but Dr. Mynesberge is fantastic.

D.Ruggles is true professional and an expert in his field. Exceptional bedside manner, clear…read morecommunication. This was my second time having a tooth extracted, just when you get settled in the chair and expect to have some discomfort, 10 mins later he's says "All done" ! Pain free both times. The whole office is very friendly and professional. Excellent experience from start to finish. Thank you Dr. Ruggles

Best dental office in North Bay. Knowledgeable and honest dentists with skilled and dedicated…read moredental team. Clean and they follow all the right protocols.

I was new to this office after moving to the area several years ago. I went here because of the…read moregood reviews on yelp. The checkup and cleaning were excellent! The x-rays and full mouth 3D scans were very impressive. It was really nice to see the scans that were taken and the time Dr Freemantle took to explain everything that was going on. I'm going back very soon for another cleaning and check up.

I was at this practice for 2 years but had a scheduling snafu recently after an issue with a crown…read morethat had to be removed and replaced due to incorrect fitting the first time. Betty is very nice in the front office.

Doctor Dole was my dentist before she founded the Healthy smiles Group (17 years in total) and the…read moreprofessional environment that she has created continues to be wonderful. I've been seen by some of the other dentists in her practice and all are excellent -- as is the staff who are courteous, kind and efficient. If you are looking for a dental practice that will make you smile -- while not trying to sell you anything you don't need -- this is the one.