I just had all four of my wisdom teeth taken out here. They have great service and really nice team…read morethat work here. My procedure went a lot faster than I thought! And my recovery has been great. Would definitely recommend!

I just got 4 wisdom teeth taken out. No biggie. Except I'm 17 and have never been under anesthesia…read morebefore. In the process of scheduling it was half impossible to actually get on the phone with anyone but that's alright. During my consultation appointment they put on a YouTube video for me to watch, after I finished that a "doctor" came in telling me about these 3D x rays they apparently needed to complete the surgery and basically saying we can't see anything without them. She told me medical doesn't cover it so I'd have to pay. Cool not a big deal. Basically I drove 3 hours to watch a YouTube video and have a mall salesperson dressed in scrubs sell me on something I later was told I did not at all need. Then at my surgery appointment. Helpful office staff I would give the secretary 5 stars but once it came to the people actually working on me I have no clue how they passed bedside manners in whatever education they got. Couldn't tell you their names because no one said hi hello I'll be doing abc today. Just filing into the room and hooking me up to things. I understand when you do the same routine over and over it gets boring or maybe your just not a big small talk person but you cannot expect a patient to be okay with the fact that your about to reach in their mouth and rip stuff out and the patient doesn't even know your name? Insane. Doctor dismissed a lot of my questions like snapping at me to hurry up and just put me under. Woke up sitting alone in the corner in a wheelchair fading in and out of anesthesia sleep pretty much totally unattended. Never in my life have I ever been in such an unprofessional healthcare setting. Lady who took me back and started hooking me up was in training I guess it would've been nice if they disclosed that while poking at me (I only realized when another tech had her feeling on my veins, not at all talking to me or acknowledging that there was a human attached to the arm they were touching). Over their lack of communication and bedside manners and lack of basic patient care brought this experience to 1 star, 0 if I could. If you can avoid this place do. It's the closest place that takes medical so most people on medical just get sent here. Staff isn't worried about your wellbeing just a check. Not sure how well the work was done but I guess we'll find that part out.

This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

My daughter and I both had appointments for evaluation. When the receptionist asked my name, first…read moreshe said she didn't have any appointment for me, even though my chart seemed to be the one on top of her stack. Then she told me she had no appointment for my daughter even though her orthodontist had sent the referral over which I confirmed when I made our dual appointments. The waiting room was completely filled which means they were running behind and did not care about inconveniencing their patients. We are all busy and should not tolerate people or businesses disrespectful to their patients/customers by not seeing them on time. Disaster!

I just got done from my first dental cleaning in over 6 years... you read that right - 6 YEARS. I…read morewas slightly nervous (it is the dentist office after all) and excited to visit Dr. Chui's office as he had so many positive ratings. It took 1.5 months to get my first introductory cleaning + x-ray exam due to him being so busy. But, I now understand why he is so well-liked and highly requested. The dental hygienists and staff were so welcoming and friendly. They made me at peace the whole time. Somehow, my hygienist was able to clean my "6-year old" teeth in 1 hour... I could feel and see the difference instantly! It was amazing. Dr. Chui is a warm, friendly and thorough dentist. His office is equipped with the latest technology. While I was lying in the chair, I was able to see the exact teeth he was referencing and talking about via a large computer monitor hanging from the roof which was connected to a livestream camera... so awesome! Dr. Chui was able to show me on the screen where a cavity was forming and how I was grinding/clenching my teeth down. I could clearly see the uneven borders and enamel and even hairline cracks in my teeth through the screen images. I assume I have been doing this for years but Dr. Chui is the first dentist to go out of his way to educate me on this. While there, I even decided to purchase a custom-mold dental guard. This product is offered by Dr. Chui's office. Dr. Chui had two options to choose from and even insisted I purchase the more economical option to see if I utilized the guard enough before purchasing the more expensive one. He was upfront, honest and not "pushy" in any regard. In two hours at Dr. Chui's office, I learned more about dental hygiene and my own teeth structure then I had learned ever before. I HIGHLY recommend Dr. Chui and his staff to anyone in the area looking for a well-mannered, thorough and friendly dental office.

Dr. Chui and his team changed the way I see dentist visits overall. I have been going to Dr. Chui's…read moreoffice for a little over 6 years now and its always a great visit. The team knows who I am and they make me feel welcomed. The team is super friendly, approachable and professional. Dr. Chui is knowledgeable, gentle and all around a great individual to deal with. I will continue to go to him until the end of time even as my insurance changes policies and coverages.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I lost an old crown and elected to have an implant as it was on top of a previous root canal. The…read moreextraction and implant were accomplished in one visit, in about one hour. It was the fastest and most painless tooth extraction I've ever had. Dr Hollander is professional, polite and efficient, his office staff is delightful and friendly. The implant is recovering nicely and the crown will be placed in 4 months (to allow the implant to heal). So far the best experience I could've asked for. Highly recommend.

I would like to give 5 stars out of 5. Kamellia…read more Her work has been outstanding during the procedure and after care. Very caring and the same time very professional. I felt very taken care of. I highly recommend her to my family, friends and colleagues.

I highly recommend EZ Smile in San Raphael. They have a wonderful staff of professionals, and are…read morealways so kind and courteous. My experiences have been excellent, and Dr. Yee and Kamellia have been impressive with their skills and patient care. I couldn't be happier with their work and their welcoming attitude.

I'm billed $92.50 for an apointment cancellation because it was made 24 hours in advance. This…read moreafter their courtesy call to inform me that I no longer have dental insurance. He was my dentist for many years. I'm retired now and didn't realize my healthcare coverage changed.

Absolutely avoid this dentist if you value your time, money, or sanity…read more Back in 2012, Dr. David Epstein insisted I get a cleaning--even though I told him my dental insurance was maxed out for the year. I clearly said I'd rather wait until the new year when my benefits would renew, but he assured me multiple times that it would be covered. He said, "Don't worry, it's guaranteed to be paid by insurance." Then, surprise surprise, I get hit with a $500 bill. When I reminded him of our conversation and explained that I had no coverage left, he showed zero empathy and insisted I pay. I refused, and he sent me to collections--no warning, no compromise. My credit score took a major hit, and to add insult to injury, this whole stress spiraled into personal fallout. He was rude, dismissive, and didn't take any responsibility for his mistake. I lost trust, my finances got wrecked, and now I'm dealing with long-term consequences from someone who was supposed to help me. If you want to burn money and be treated like a number, this is your guy. Otherwise, stay far away.

I saw Dr. Mynsberge a couple of years ago for a dental implant and was very impressed with him. I…read morereturned this week for a tooth extraction with a bone graft and will return again in several months for another implant. The tooth extraction was pain free with no complications. I highly recommend him. He is friendly, gentle and very skilled.

When we arrived at the front desk the ladies were extremely welcoming and informative. They…read morepatiently informed me of the cost, process and answered my questions regarding billing. It's expensive everywhere - might as well go where the love is!! We had a great experience with Dr. Ruggles. What a kind soul. His clinical assistant spoke highly of him before he entered the room which is a great sign! ;-) My son had all 4 of his wisdom teeth removed and everyone with a hand in his care was kind, supportive and encouraging. What a great team! Great people, great business!

I have a particularly tough mouth to work on, due to having diffuse systemic scleroderma--but Dr…read more Simon was wonderful! He has done quite a bit of periodontical work on me, and it has all been perfection! The ladies who work in his front office are wonderful (kind, compassionate, helpful) as are Dr. Simon's assistants. His "bedside manner" is very personable and he listens to you (actually looks you in the eye). Dr. Simon will let you know exactly what he is about to do right before he does it, and makes me feel about as comfortable as a person can be in a dental chair. I have no complaints about my experiences with Dr. Simon and his office...only raves! No, I do not look forward to going to any dentist, but when I need to, it's Dr. Simon for me.

I'm very sensitive to mouth discomfort and pain while getting my teeth cleaned or repaired…read more Dentists have come and gone over the years and Dr. Simon is a keeper! Of all the dentists and periodontists I've seen, he is one of very few who genuinely cares about the patient's comfort during deep cleanings and related procedures. He is also pretty humorous and witty, which helps put me at ease while in his chair!

Dr. Lee and his staff are amazing and so friendly! I just had my infected, root-canaled tooth…read moreextracted. Dr. Lee was fast, gentle, and explained everything. I can't wait to go back to get my ceramic dental implant placed.

I am very pleased with the care from Dr Mason Lee. He performed 2 implants simultaneously last…read moreSeptember and everything went well. Coordination with my general dentist was smooth and worry free. The process was painless and any discomfort was fleeting. Dr Lee listens well, instilling care, confidence and expertise in all of my interactions. He is a highly recommended Oral Surgeon.

The explanation of my choices was very illuminating. Dr. McConnell addressed a problem I was having…read morewith a pharmacy, and went much more than "the extra mile." I felt at ease immediately. A rare gift for connection and communication in this day and age. The work has always been top notch. Worth every minute of the time I spent. Thank you so much, Dr. McConnell and Team!

I arrived 17 minutes late --4:17 for my 4:00 pm appt for a teeth cleaning. I received a call from…read morethe office at 4:10 saying I was late, was all ok. I answered I am runnig late but can be there in 5 minutes. I arrives at 4:17 and was told sorry, I missed the 15 minute deadline for my appointment and there would be a $100 cancellation fee. I said I am here and want to have the remaining 45 minutes of my time. I was told the hygienist had just left to go home. I have been going to this dentist office for over 16 years, never missed an appt and have never been late! They have just lost my business and I think they have become greedy! I do not recommend them -- money is obviously more important than steady and reliable customers.