Even though I'm not a patient yet, I felt compelled to leave a review because of the wonderful…read moreexperience I had just calling the office for information. Celine at the front desk has been incredibly kind, patient, and helpful every single time I've called. She took the time to answer all of my questions without ever making me feel rushed, and her friendly attitude made such a positive impression. Great customer service is hard to find, and Celine truly went above and beyond. Thank you for your kindness and professionalism I look forward to becoming a patient!

I went in to get all four wisdom teeth removed and I went back for surgery with doctor Keyhani,…read more I was starting to panic when they put the IV in me and **** I asked them to explain to me what they were going to do to me. ***** She knocked me out while I was panicking and starting to cry, without explaining anything ********THEY DIDNT TELL ME THEY WERE ADMINISTERING ANYTHING****** no counting backwards, no anything - to prepare me. I just saw them push the medicine in me and heard the heart rate monitor start going really fast and fell asleep. I was terrified. I'm legitimately traumatized by that I don't think those people should be Dentists. I am going to report to the Dental Board of California. I woke up screaming and hyperventilating and crying. My boyfriend could hear me out in the waiting room. Then when I was like barely conscious they told me I had to stop screaming and that I was scaring people but I was having an extreme panic attack. I was not fully awake before they loaded me up in the car, still very upset and crying, and hyperventilating. The first thing I thought when I was clear headed is that I was violated and no one told me what to expect at all at any point about general anesthesia that day, and as far as Im concerned I was put to sleep without my consent.

We had our consult at Petaluma Oral Surgery (the two offices are actually the same doctors, just…read moretwo different locations available on different dates). Our special needs twins had their wisdom teeth removed at the Santa Rosa location, and Dr Long was their anesthesiologist. We had the pleasure of meeting Dr Mogannam for our consult appt, and Dr Chavez for their extractions. All three doctors were incredible, informative, and gave us their cell numbers for any questions we may have. These doctors are some of the most educated and personable I've encountered, and I did a lot of searching across multiple counties to locate a surgeon I felt comfortable working with for our twins. Highly recommend them.

I had a wonderful experience here!! I have avoided getting all 4 wisdom teeth removed for YEARS…read morebecause I was so nervous about the procedure. However my initial consultation with Dr. Chow left me feeling confident and ready to take on the challenge, and it was easy as could be!! The entire process was very clearly explained, painless, and all the staff were so kind! Thank you!!

I am new to Alma Dental, today I had my first cleaning with Alyssa the hygienist. I am so glad I…read moreswitched from soco dental in rp. Alyssa not only gave me the best and most thorough cleaning I have had in years, but also provided me with more info about the condition of my teeth than previous dentists Ive been to. She also helped me with some solid recommendations to adjust my routine and gave me a whole new perspective on the toothbrush I have been using and how to get the most out of my nanohydroxy toothpaste. I ended up buying the oral b electric brush with the round heads per her suggestion. I tried it tonite and I really like how it advises if Im brushing too hard and it also has a 2 min timer built in, pretty cool! Another thing I really appreciated is how she did not pressure me to use flouride products and even gifted me some nice natural coconut floss to try. Im so happy to have a reliable dentist office to get my regular cleanings again, of course I rebooked with Alyssa. I would for sure recommend this place to anyone looking for dental work. My boyfriend also had a 5 star experience here and he is really uncomfortable at the dentist usually so that is saying alot!

I went to Alma Dental because I was having significant pain in my lower right molar (#31). During…read moremy visit, x rays were taken and the tooth was tapped, but no hot or cold sensitivity test was performed, even though I reported cold sensitivity. I was referred to an endodontist and charged $210 for the exam and x rays. I chose to see a different endodontist because I was more comfortable with that provider based on their reviews. The endodontist immediately performed a cold test, which clearly showed that tooth was highly sensitive, and diagnosed a crack in the tooth. Based on what I later learned, it sounded like the crack should have been visible on the x rays that were taken. That left me questioning why it wasn't identified during my initial exam and why additional diagnostic testing wasn't done before I was referred. I called Alma Dental afterward hoping to have a respectful conversation and better understand what had happened. Instead, the person I spoke with became argumentative. I explained that I wasn't calling to argue. I simply wanted to discuss my concerns, but the conversation continued in that direction, so I ended the call. I do NOT recommend Dr. Serrano based on my experience. I paid for an exam and x rays, but the issue causing my pain was not identified, important diagnostic testing was not performed, and my concerns were not handled professionally when I called to discuss them. I left feeling that the evaluation did not provide the value I expected and that resolving my concerns was not a priority.

PVD Review I've…read morebeen going to Dr. Husein for quite a few years now, and I'm always so impressed with his professionalism and friendliness. He takes the time to explain everything clearly and makes you feel completely at ease. I also really appreciate the progressive treatment plans--they're thoughtful, forward-looking, and tailored to my needs. The entire staff is always very friendly and inviting, creating a welcoming atmosphere every time I visit. My cleanings are always extremely thorough, and I leave feeling confident that my dental health is in great hands. Highly recommend Petaluma Valley Dental!

I had several fillings and a crown done 5 months ago. I received the bill, paid it off in 5 months…read moreand that was it. The dental office called me 5 months later and stated I owe them $1000. They gave me a crown that my dental insurance stated I never needed. I have been to this dental office before and they knew my insurance. They never checked to see if my insurance would cover it and now they are expecting me to pay $1000. I will never come back here again.

The kindness and compassion that was shown today during my visit was nothing short of amazing! I…read morewholeheartedly recommend Raffi Dental Care, especially for someone who has anxiety around seeing the dentist.

Top notch experience!! The whole staff was so incredibly kind to me despite my nervousness…read more Dr. Rafii took the time to explain all my options and made sure I felt confident in my decision. I felt extremely cared for throughout. Only dentist I'll recommend from here on out. I come from San Francisco for him and his team!

Was there for check up and cleaning. My hygienist was considerate and attentive. The experience was…read moremuch more comfortable than I expected. And they accept my dental insurance.

Doctor is disrespectful, makes sarcastic jokes at patient expense. What should be combined in one…read moreappt (X-rays, evaluation by dentist, tooth cleaning) is separated into three separate appointments. Long wait times. Dentist literally comments while working on my teeth "my motto is drill, fill, bill, chill." When I don't appreciate his sense of humor he asks me if I have any friends. Made me feel uncomfortable, never coming back.

This dentist fills non-cavities. I was told I had eight cavities. Went to another dentist and was…read moretold no cavities. Also tries to run up your insurance. Not recommended. Other family members had the same experience.

I went to Dr. Gardner for pain in one tooth. She did a complete exam and found about 7 teeth she…read moresaid had cavities and needed work. The total for the treatment plan came to over $10,000. Most of the teeth she wanted to cut into had no fillings yet and did not bother me in any way. Since I had no insurance and am a part-time teacher, I went for another opinion. I found Dr. Danford in Santa Rosa. He suggested replacing 2 old silver fillings. Done. That was over 2 years ago. I have had no problems with any of the other teeth that Dr. Gardner wanted to fix. The original tooth with pain was pulled at her recommendation, and replaced with a bridge, which continues to give me discomfort even now.

I've been a patient of Dr Heggli for over 30 years. He is not only a true professional, but also a…read morefun and interesting person. His staff is friendly and caring. I highly recommend him.

I went to this dentist for 9 years. At first, I was happy with Dr. Heggli because he is very…read morefriendly and upbeat. It's kind of hard NOT to like him. The first red flag was his office assistant, Kat. One day, I could hear her arguing with a patient while I was getting my teeth cleaned, and it was very uncomfortable. The patient wasn't even being disrespectful. He was just worried about not getting a follow up call, and to be honest she never called back. There were many times they would cancel my appointment last minute (understandable, unforeseen circumstances) but I could not get a hold of her to reschedule. Kat is very abrasive with people in general and I politely mentioned this to Dr. Heggli because as a business owner, I would want to know. He didn't seem to care and just sat there quietly and awkwardly. I get the impression it's a tight clan of staff where patients come second. The atmosphere was very relaxed and I could hear office staff chatting loudly and even cursing. I can't imagine how anyone gets anything done in that office. On top of that, the dental treatment became suspicious over time. My parents were surprised because Dr. Heggli did a lot of crowns on them when they never needed crowns before. They call him "crown crazy " now. I think that's how he makes a lot of his income because he invested in a fancy machine to do it in house. Also, I went in for a cavity, and after the filling he brought in a big machine. When I asked what it was for he said it was to scan my mouth and make a mouthguard. He had briefly mentioned this before, but had only presented it as an option. I told him I wasn't going to pay for it out-of-pocket and wanted to make sure my insurance would cover it. Turns out my insurance would not cover it and it would've been $400 out-of-pocket so I'm glad I stopped him and asked questions. It's shady stuff like that that made me lose trust in his practice. When we finally switched dentists, my daughter ended up needing a lot of his recent fillings redone because the tooth was rotting underneath. I can't definitively say if this was Heggli's fault but it was very suspicious because my daughter brushes her teeth diligently. This also happened with a coworker of mine who went to Heggli. Lastly, my parents had a really hard time getting Kat to transfer their dental records to the new dentist. It took months. We honestly kept all of our interactions with the dentist and his staff very positive and friendly. I can't imagine how they treat customers who speak up. I really wanted to like the guy, but he is clearly just there to collect a paycheck and doesn't really care about his patients so I feel it's only right that I leave an honest review. Best of luck if you're searching for a new dentist!