On July 8, 2024, I called for a towing request from car care plus towing service. I was contacted by someone who said that they would be available at 7:30 pm, so I waited even though I made the contact at approximately 5ish in the evening. Well, after numerous texts and calls, the tow truck driver showed up at 10ish pm. It was not the towing company that I had contacted, but an independent contractor Jon of Jon towing service. He towed my car to my home. Upon driving the car off of the back of the tow hitch, he pulled the front bumper off the car! I was screaming at him that he was tearing up the car. He finished backing the car off the hitch and said he could just snap it back on. He snapped the front bumper back in place and said that he would be back the next day to secure it in place with a clip of some sort. Well, it's been over a week , several phone calls and texts later, no bumper fixed. This man gave me his word that he would correct what he had done to the car's bumper. He has not. At one time, he acted like he didn't know what I was talking about. He has made several promises to come repair the bumper that he totally pulled over but has yet to follow through. I do not ,would not recommend this tow service period! The car bumper was pulled off. It's captured on camera , but still, you refuse to come repair saying you're busy. This is absolutely unacceptable business practice, but of course, you could care less about rectifying your wrong all while professing Christian values. I repeat, if you want your vehicle to be in the same condition as it was before you had it towed, do not I repeat. Do not use this tow service. If so, you are taking a risk of your vehicle being damaged by an unprofessional individual who doesn't know what they're doing and destroying your vehicle in the process. read more