I requested quote regarding a shower project. He provided very reasonable estimate for works…read morerequested.

Marlon was very responsive, reasonably priced, trustworthy and thorough. He did a very good job…read morewith a somewhat difficult project. We weren't able to be on site when he did the work and so he took lots of pictures along each stage of the process which was very helpful. I would definitely use his services again. I'm happy we found him.

I hired Eliab of The Good Tile to remove our 90s bleh kitchen floor tile, remove our backsplash…read moretile, and install over 300 square feet of new flooring tile plus new backsplash, and extensive accent wall tiling in the backsplash tile. My new floor tile has a pattern, and the backsplash tiles were 2.4" x 8" ceramic hand glaze ceramic tiles, and so neither would be easy to install unless the tile installer was very skilled. I thought the review photos on Yelp showed Eliab already has an extensive body of work done well, and I loved that he specializes in tile so I knew that he should be very competent at it. And he and his guys Salvi and Rafael were excellent! They worked hard and did very precise work. That was a ton of cuts and joints to line up perfectly with all that subway tile, and it looks wonderful. The cuts around light switches and power receptacles: also precise. He was as good as his word about showing up, doing it right, and cleaning up as they went. He earned my trust, was good to work with, and I would happily hire him again. I definitely recommend! I will post pictures for now as is - but keep in mind the construction is still going on so they will not look as great as they should. I'll try to remember to update our photos when the remodel is truly done.

UPDATE: Your…read moreresponse is not accountability. It is damage control, and it is misleading. You keep trying to reduce this to a "misunderstanding" about the plumber, but that is not what happened. You recommended and coordinated the plumber as part of the project, and the plumber stated that you already knew the correct rate. Yet I was quoted a lower amount up front, which made the situation feel like a bait-and-switch once the job was already underway. You cannot bring someone into the project, benefit from the job, and then act like his pricing and your communication had nothing to do with you. Your claim that you did not leave anything unfinished is also contradicted by the photos I uploaded. The kitchen tile work was not completed. That is not an opinion. That is visible in the photos. Your latest claim that you "only charged for what was carried out" is also misleading. I paid for the majority of the kitchen tile work, and the kitchen was still left unfinished. Saying you did not charge for the uncompleted portion does not erase the fact that I paid substantial money toward a job that you did not complete, then had to hire another contractor to finish. The most serious issue is that you were supposed to return the following week to finish the tile work and dispose of the tub. I texted you to confirm the schedule and materials. You did not return my calls. Then you did not show up. That is not a misunderstanding. That is a no-call/no-show. A professional business owner does not ignore a customer, fail to show up, leave visible unfinished work, and then publicly try to rewrite the facts. This was a horrendous experience involving misleading pricing, unfinished work, ignored calls, a no-show, and added expense. Homeowners should look closely at the photos and be extremely careful before allowing The Good Tile into their home or paying them for a project.

Joseph and Joshua did a wonderful job tiling a bathroom in my house. They were very conscientious…read moreabout cleanup and being precise. Joseph had great suggestions for how to place tile in a niche and went over and above the tile work to patch wallboard and smooth out and redo grout by the bathtub that was not really part of the tile work. They worked really hard. The bathroom looks great. Communication was good too.

Incredible work. The job was replacement of existing shower floor without damaging the wall tiles…read moreand they delivered easily. Super careful craftsmanship and patience. Would recommend for any tile job for sure.

Thanks to Edgar Velasco of The Tile Guy. He did an outstanding job on time and demonstrated…read moreknowledge, skill and integrity in his work re our pool tiles. We recommend him without any hesitation.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.

Zack is great. The quote was up front, fair, and accurate, even though there were a few set backs…read moregetting the work done. The end result turned out exactly how I wanted.

We had a great experience working with Zack from Trinity Tile on our fireplace tile project. From…read morestart to finish, Zack was extremely professional, communicative, and easy to work with. His craftsmanship was excellent--every detail was done with care and precision, and the finished fireplace looks beautiful. He showed up when he said he would, kept the workspace clean, and made the entire process smooth and stress-free. We couldn't be happier with the results and would highly recommend Zack and Trinity Tile to anyone looking for quality tile work.

Art is a tile ARTist! He has great attention to detail and is meticulous about leaving your space…read moreclean and tidy. He shows up when he says he's going to show up, is generous with his time in explaining things, and has integrity. After a previous contractor left us with a leaky shower and massive mold problem, we were searching for someone who would do the job right and ensure we didn't end up in that situation again. We're grateful to have found Art and trust that he did the job correctly.

After foundation repair, my shower floor was sloped away from the drain. I'm so glad I found Art…read more He discussed multiple options in detail and ultimately came up with a solid, cost effective solution. I'm very happy with the choices made and quality of work. He is very professional, polite, and a great communicator. I highly recommend him for tile work. I'm already planning follow up projects with him.

We bought our home in Austin and originally hired another flooring contractor to install brushed…read morewhite oak engineered hardwood throughout the house and on the stairs. Unfortunately, that experience was a disaster. The floors were never properly flattened, and the installation was a complete botch job. We found Julian online, and from the start he was professional, knowledgeable, and confident in how to fix the situation. He came by, explained how he could remove the damaged flooring and would install everything correctly, and gave us a reasonable timeline and rate. We decided to move forward with him, and we are so glad we did. Julian and his two crew members were outstanding. They were always on time, incredibly respectful of our home, and as clean and careful as possible throughout the project. Their professionalism and attention to detail really stood out. Julian also kept us updated throughout the process by sending photos and videos along the way, which gave us a lot of peace of mind and helped us see the progress being made. He also went above and beyond when we asked to add extra work to the job, including tiling our fireplace and removing a built-in bookshelf. Not only did they handle those tasks beautifully, but they patched the wall and ceiling so well that you would never even know the bookshelf had been there. Julian also installed the flooring on our stairs and made a few recommendations about the flooring pattern that ended up making a huge difference in the final look. His experience and eye for detail gave us a much better result than we even expected. What started as one of the most stressful parts of our homeownership experience ended as well as it possibly could have thanks to Julian. We only wish we had hired him from the beginning. We highly recommend Julian to anyone looking for a professional, skilled, and trustworthy flooring installer. Thank you, Julian, for making our vision come to life with such a beautiful and professional installation of our brushed white oak.

We hired Julian to do our floors and he and his team did an amazing job. Always kept us informed of…read moretheir progress and very responsive. We would totally recommend Julian for any flooring project.

We had a horrible experience with Floored. Most of the finishing work had to be rescheduled 3 or 4…read moretimes because their sub-contractors just didn't show up. Not sure why our original review was taken down by Yelp? We had our bathroom tile chipped by someone working for Floored. Also, the days they were here our bathroom was disgusting...other contractors did not leave our bathroom covered in urine, that was them. Probably the worst was the attitude of owner, Ty Storey, getting upset with me when his tile guy installed the wrong tile. In an agitated state he angrily stated it was not his fault the vendor sent the wrong tile, to which I agreed. However, it was his fault the wrong tile was installed --- the Floored staff should do better than rely on the client to accept the wrong tile. That's what he wanted me to do. That tile sat in their warehouse or store for over a week before it was installed...absolutely no one checked to see if it matched what was ordered. Our experience with Floored continued to be unpleasant because of the horrible relationship they have with their sub-contracted installers. The client is put in the middle having to reschedule after last minute cancellations and no-shows. Nightmare! A very expensive and tedious nightmare.

We had such a difficult time trying to get vinyl flooring installed in our new house because so…read moremany other companies continued to push the installation back. I called Ty and Mike at Floored in desperation before Labor Day Weekend to see if they could possibly start that weekend so we could move our things into our house by the end of the weekend. I was shocked when they said they could do it and they actually followed through unlike other companies. Miguel and his colleagues, who work for Ty, did most of the work and did an amazing job!