Just went in there to a guy who would not believe I was from California. Saying that most people who say that lie. I would not recommend shopping here due to profiling. I told him I lived in Hollywood and he still said smart remarks and would not believe cause I am African- American. I guess cause I am my color I could not be deemed as substance with an income. Watch out WASHINGTON! read more

They generally have a good selection to choose from! There prices's tend to be on the high side and they do not price match with other dispensaries read more

Service is good here for the most part, they're fast at putting together mobile orders but I don't really care for their selection. And their deals are based on which day it is, which is good if you like stuff other than flower. This is more of a quick stop for me if I'm out of what I usually pick up from Zips. I have had 1 experience of a bud tender being a bit rude to the point where I complained but the manager was quick to assist me and even provided me with a discount for the inconvenience on my next purchase, so that I did appreciate. Plus too he's helped me a few times & is extremely nice, every other bud tender here is cool too. I'll recommend this over the Stash box any day. I will say, if you want to be quick I would place a mobile order 15-30 mins before you leave your crib. They always have mine ready when I come in. read more

Extremely disappointing experience. I've been coming to Joint Rivers Dispensary all week with no issues, but this time the staff was completely disrespectful and unwelcoming. As soon as I arrived, they refused to let me in because my ID has a hole punched in it -- even though it's still valid and has been accepted there before. I tried to explain, but they were dismissive and rude. After driving all the way there, they ended up wasting my time and gas for no good reason. It's frustrating to be treated this way after being a repeat customer. This was unprofessional and left a really bad impression. I won't be returning, and I'd recommend that others think twice before visiting. read more

The employees here are always friendly, happy and helpful. I'm a pre-roll smoker and the selection here is usually pretty plentiful and the price and points program makes it worth it for sure!! read more

The building is really nice and clean, I liked that they have a one way system with the doors and everything is labeled clearly. The staff were really nice and they have a huge selection of different products to choose from, I liked that prices were clearly marked. I think the only thing that would make it better is if the strains/types were written on there too but it's not a huge deal. read more

Have been using this place for years. My other family members use her too. Best place ever and no tax!

I had a pleasant experience here, the staff is very knowledgeable, the store is very organized and well put together. We are definitely coming back. read more

Amazing staff who are very knowledgable and friendly ! I honestly wont shop any where else because to me it feels like family. The quality and price are unmatched. Prestige Customer Service as always !! read more

I have been a customer of Joint Rivers for 4 years now. I've tried other places, and there are some good ones out there, but nothing like the overall shopping experience here. You have a personal shopping assistant, that is extremely knowledgeable on all of the products in house, and the customer service is unparalleled from my experiences shopping at different places around the PNW. The products are always delicious, and they have deals every day. Joziah has stood out to me as a consistently excellent employee with a positive attitude. Place is great. read more

This is my very last option. Every time I come here this place has limited flower. the flower they do have looks like they have had it for a year. staff is nice but id rather drive to tacoma or seattle for a nice dispensary. if you like top shelf weed do not come here. read more

My favorite dispensary they get things done in a good manner and always come through when I need some good purple bud read more

Joint Rivers - Cannabis Dispensaries Near Me - Auburn, Washington

If you buy a vape /cartridge and they tell you it has a lifetime guarantee. . . Make sure you don't return it when Gene or Jacob are working! They play god and decide whether or not they do honor the lifetime guarantee! I've been a regular for years and have never been treated so rudely! PS I didn't get my lifetime guarantee because I used the product! WTAF! read more

I'm a regular now. Better selection of rosin and definitely seem very organized with their inventory and what they claim to have in store. A few items are a bit higher price than other dispensaries, but not much, and they have better deals on a daily basis than other dispensaries who pick and choose which brands get a discount. These guys just do a flat 20 percent which is great. Only my first time but I'm a regular now! I'll be back! read more

This place is always clean and the staff are friendly! I like to take advantage of Mondays and Wednesdays for their deals. Thanks for staying open so late, also! :-) read more

This has to be one of my favorite Cannabis stores. It's beautiful, lots of parking. Great to actually shop the cases of product. Budtenders are most helpful and so nice. Never have I ever had any issues with anyone here being rude. I can't even imagine it. Assortment of products is great. I've never used the drive through, but that is sure a convenience. I totally recommend this store. read more

Online ordering is useless if you dont update it frequently enough! My orders are always canceled and the products I enjoy, rarley in stock! I'll be taking my business elsewhere! I hate going in and having to stand around akwardly waiting for someone to help me. read more

Awesome selection for edibles & tinctures/topicals!! Love the whole crew that works there! read more

Awesome place! First time, Jack was great! Had a variety of everything. Lots of different caps and helped right away. read more

I am disappointed with my first experience. I searched and found a product from their website. Then called the store to find out if they had that item on stock. "So i ask a simple question, do you guys carry the item 'x' ?" First lady tells me go search online. So i told her i did and i was trying to find out if they had that item on stock. Then she says she doesn't know and passes the call over to a second lady. The second lady says she does not know if they carry the item 'x'. Then says just come in the store to find out. All they had to do was put me on a brief hold and searched for the product. But they refused to do the bare minimum as a service worker. It was obvious those two ladies were too lazy to uphold to a minimum standard. I hope you the business owner hear this voice and prevent your uncaring employee from deterring potential customers through the phone. read more

They are all friendly staff. Love discount in morning time. From 7 to 10 20 precent adds up plus you gain points for every purchase. Just sign up online or in store they are always willing to help to the end. read more

10/10 recommend, different deals daily! & if you're all about supporting indigenous tribes, this is the place!!

Best prices and customer service Period! See Jorge, super helpful guy and incredibly personable. I always enjoy my trips to Joint Rivers!!!

I highly recommend this dispensary, even though they canceled my order because they ran out of the product, luckily one of the employees there named Chuck help me out and provided me something even better. I'll most definitely be returning. read more

I swear every time there's a "discount" or "deals" there lying you get to the counter and you still have to pay full price. I've been here multiple times and never got a discount, also there's no line so the tender pick who they serve first who ever they want... Also the tenders talk on mics back and fourth and make comments about customers, I don't know if I go at the wrong times but there is something wrong with the customer service. read more

Ad says 5 grams and package only has 3.5. Have had jars that seemed opened. Management could care less. Always out of something you order online and substitute some JUNK in its place. read more

On our way to Crystal Mountain and we forgot our safety supplies. Found this shop on the way there! Super Friendly staff, open early and quick transactions. This will be a shop for all future mountain trips! Thanks y'all! read more

Always great customer service & the best deals, my go to dispensary, not to mention all the cute glass pieces they carry!

Sold me a 44 dollar cartridge and no consideration whatsoever even though i had rhe receipt. Bad productes AND bad manners

I went to pick up my online order and they were out of the flavor gummy I wanted-so I just asked for a different flavor and the guy was so rude to me And said I didn't read the text message and told me to go into the main lobby and shop. He could've easily just grab me another flavor.Luckily when I went back into the main entrance the other gentleman was super nice to me. But the online ordering guy/manager can I have bleep off! read more

system is down & still they manage to help us. Working understaffed & still managed to give me excellent customer service. Rude customers & they still hold composer read more

Shitty store terrible customer service... I've been to dozens of different dispensaries with my dog but they asked us to leave.... no problem I'll take my 120$ order somewhere else and won't be back clowns. read more

Literally one of the worse dispensary visits I've ever had & it was my first & last time there. The employees, mostly 1 guy, were rude, stuck up & an totally unhelpful. I ended up leaving without a purchase and went to evergreen. read more

Joint Rivers has been an essential place during this pandemic. Employees are very professional and nice. Customer service is excellent.

Had a very good experience here, staff was very friendly, helpful and made me feel comfortable. Great, clean environment, good prices and deals. read more

I was so excited by the selection they had and it's really nice inside. I would have given it a five star however, some of the workers don't listen completely to the customers. I asked for a red tree bong that was in their display case. I was already at the cash register so I couldn't see which one he was grabbing. The guy said he understood went and grabbed it. Instead of clarifying with me that he grabbed the right one he instantly took it to the back and wrapped it. Unfortunately we were sold the incorrect one and didn't know it. The worst part is that I got stuck with it because state laws won't let them exchange it for the right one. The best part that turned this review from a two star to a four star is the manager was willing to make the situation right for me in the end. She went above and behind her job duties and made the situation better for me. read more

I love joint rivers! They have the best prices I've found, and the website is easy to order from with a big selection. The best part for me is the drive thru. It makes ordering incredibly easy. The staff has always been friendly and knowledgeable. My new favorite place! read more

love the deals and points! customer service could be more energetic sometimes when I do an online the person helping me don't even say a word but others be happy but still all good read more

Tuesday 4.14.2020 Since I am high risk at catching Covid 19 due to medical issues, I do everything in my control to not go into any public establishments. I was elated to find that Joint Rivers had a drive thru. I placed an order using there website as instructed and shortly thereafter received a text message stating that my order was ready and to proceed to the "online order pickup lane". After driving down from Federal Way only to find the drive thru not opened and a parking cone outside the front door with a hand written note that reads "online order pickup lane". I pulled up and was told by the person checking ID's at the front door the "online order pickup lane" was inside the building. I then went home and called Joint Rivers only being able to reach an automated voice mail. I then sent an email thru their website expressing my disappointment and never received a response. I drove down again later on Tuesday hopping to find the Drive Thru opened only to be disappointed again. Thursday 4.16.2020 I decided to place another order using their website hopping the drive thru was opened only to once again be disappointed finding the drive thru closed and the cone at the front door with the note "online order pickup lane" still there and several people in line with no masks and not practicing social distancing. Three times I have been to Joint Rivers and left empty handed. Three attempted phone calls trying to reach out to Joint Rivers only to be addressed by a voice message machine. Three time going to Joint Rivers only to find the Drive Thru not opened. I will not be wasting any more of my time or gas trying to spend my money at this establishment and will encourage my friends and relatives to do the same. Thanks Joint Rivers for wasting my time. Dave Borel read more

Had another great experience today. I've been here many times because they have the best service and widest selection of all the dispensaries I've visited, never had a cartridge fail from here. I'm very shy and don't do well around rude people who try to push product I don't want on me, and unlike some other South King county dispensaries they never do that here! I'm not a novice and I enjoy looking at the variety, and the store is set up with nice display sections by product type/brand. I went here throughout the pandemic (when they reopened) for online orders and they took my temperature/enforced masks/had plenty of sanitizer. The online menu is very user friendly as well. Anyway, don't read too much into the bad reviews (I was surprised!) because most of them seem to be complaints about Joint Rivers following LCB law. Don't forget to bring your ID and a nice demeanor, they will treat you right here :) read more