The afternoon moron Male Manager that dresses like a high schooler, and the moron non US Vet security guard SITTING by the door both did not know the WA Liquor and Cannabis board policy. They need to be retrained on what Identification cards are eligible. When I asked the untrained manager and security guard why I was unable to use my ID to buy cannabis their answer was a sorry I dont know. Unacceptable Due to the lack of their training I was unable to buy my meds. read more

Five stars for the team who saved my man from the girl with the tattoo by her eye who does that creepy flirty "come here" finger by her face making him uncomfortable whenever he goes in, so that I don't have to come in and handle that. Every budtender brings out many options making this a quick stop, knowing their products and prices. Sis only brings out one or two options and thinks she hit, usually out of range or drastically low quality, wasting our time. Update: the owner reached out to call them but when I called twice, no one responds and they just hang up. The worker in question is actually in today so I'm not surprised that no one is coming to the phone. Lost a star for that. read more

Marley 420 - Baby mamas - Cannabis Clinics Near Me - Covington, Washington

Always come to this store but today the guy scanning ids was having a conversation with someone outside instead of scanning ids. Came in telling me if I have a problem, scanned my id and would keep asking if I had a problem. Told him to leave me alone multiple times but he kept pushing it. Was ready to give him my id outside but looked like he was just ignoring me so I went in. Usually the security guard is doing the scanning but this dude kept trying to cause a problem when I kept telling him to leave me alone. Other than that service is great from all the budtenders. read more

The staff is great ! The prices can be beat right down the hill in auburn and federal way . Its the owner of this store that holds her staff back . She is a very mean woman. Who uses intimidation to bully her staff ! And ps if u work here she gives her management bonuses on the low . read more

I never have had a issue but there is one lady I have felt with twice now that shows no care in the customer or what they want and just has a attitude. Thinking she knows what I want. I may take my business to another place because I refuse to have her as a budtender read more

Updating my review. Looks like it was a mistake on my part, plus a change in how the receipts are shown. Thank you Colleen for taking the time to chat with me. I love Marley and it remains my shop! read more

I've stopped here 2-3 times over the last couple months. Quality weed and good prices, however the most recent time I had a budtender who didn't understand half of what I was asking (language barrier) not to be rude but if you are going to be customer facing at a dispensary you should be able to differentiate from me asking for a cart vs. asking for flower. Will probably just stick to the other local pot shop going forward. read more

The atmosphere here was so off, I decided to leave a review. I've had multiple experiences of racist micro-aggressions at this dispensary. This time I asked to speak with a manager; I was told there was none assigned for the weekend and that the owner was away hanging out in Canada. Disorganized and disrespectful staff. Never again. In response to "owner": The excuses and lies are tiresome. Your business track record is severely tarnished, at best. Please, seek help. read more

fix the website if y'all don't got something take it down and prices don't even match i pull out $60 from the bank because my order should've been $56 and was told the discount was not applied from the website it's a fucken joke don't go to this dispensary it has happened to me more then once before. read more

I've been going here for a long time since the old location before I was even 21 and I'd have family go in for me even before I could actually go in I preferred this place. But since being 21 and actually going I have to say it definitely depends who you get as your bud tendersome of them are very relaxed and listen to what you want and like and show you products based on that and others just go to the expensive stuff and only try to give you 1/8ths when you want an ounce. I have amazing experiences here and I have not so good ones where I feel like I'm fighting the bud tender the whole time just to show me bud I can afford cause that's "what they like" when everyone is different. But overall I like the place I have more good experiences than bad I just try to get the bud tenders I know I like. read more

Selections are available in price ,in products , large variety !! u will always walk away happy feeling you got your best price for your product I also love taking advantage of daily deals , (discount every day on something u can use ,u can plan your week week for what u need ! Large selections I find I don't need to go anywhere else , besides the real fact is Colleen rocks as a female owned in business I'm proud to have her in our community read more

I am a regular customer, I have been there 50+ times. Sometimes they fall short, but they rise above whenever possible, making them way above average. They are not a bunch of hippies fresh off the bus, they are your casual buddies helping you out. They are current, and comply with local, state, regulations so we can have a good safe legal therapeutic experience. They all do a tough job very well. They are an asset to the local East Kent/Covington Communities that they serve. I would go sober before I would go anywhere else, and nobody wants to see that. Marley 420 is an obvious sign that the Gods do indeed truly love us all and wants us to be happy read more

I've been going here since the old location 8+ years and only here because their vibe, prices, selection...did I mention vibe? Always have a good experience. Scott always has a smile on his face and I've seen him hold the place down. Thank you so much for your awesome service! read more

Never been to a dispensary where they check your bag before you leave. ATMs goin down randomly, security guard at the door is an asshole. Seen a white girl leave and they didn't check her bag but when i leave they check my reciept and bag. And ima black girl. Euphorium is down the street do not recommend!! read more

The areas finest Cannabis shop. Awesome prices and selection, very knowledgeable staff.

Scott is the best damn Budtender on the freaking planet. You want a great and knowledgeable experience while buying your cannabis ? Go see Scott at Marley 420. If not you'll be sorry . But for real go see Scott! read more

Want to give a shout out to Bud Tender Scott, he's my absolute favorite! Always so helpful. And his recommendations are amazing!

Good tenders and service and great owner! They really care about their customers and their happiness! Would recommend!

Get environment, much larger selection than most dispensaries in Washington great selection, fast online and sweet staff, thank you for a fun visit, very knowledgeable. We will be back. This will be one of our favorite places to come to when we are in this area. read more

Went in excited to check out their new location as the last one was pretty busy and hard to navigate. the new space is nice but the customer service is absolutely terrible. prices online don't match in store prices either and instead of honoring the prices they just come up with an excuse that the online prices are wrong and give major attitude. don't you think this is an important thing to have correct? terrible terrible customer service. will not be back. read more

Was here minutes ago- my mother was being helped by a "budtender" and as she was trying to buy something he turned around and walked away, really really bad service y'all. We decided not to buy anything and four people were in the store with no customers and not a single person asked us if they could help they all were just talking to themselves. Please be better. read more

The reviews are harsh on this place. The people are very nice and helpful. I am relatively new to cannabis and they had very good recommendations! Yes, it is in a basement and yes the parking lot is tough; however overall great experiences after going there a couple of times. read more

Giving a 5 star review because they deserve it, and to directly spite the woman who just verbally abused the staff (as well as wagging her finger in someone's face) for having an expired ID without the paper that had the barcode (in case you didn't know, due to COVID expired IDs are still valid provided you get the barcode given when a new ID is ordered [can be done online], and that is what must be provided if your ID is expired during COVID). They're fast and friendly, and always have been. read more

It's seems crazy to me that this place has so many negative reviews. Their prices are really low. I guess if my car got backed into or someone was rude to me I would have had a different attitude. I walked in, ID check, then off to a small side room packed with bud! I never have questions for these budtenders so maybe they are not knowledgeable, who knows. I asked for high THC flower with a low price. The guy hooked me up with a $20 eight. Smelled skunky and did the trick. All of these stores need a line for people who like to ask 20 questions, and one for people like me who like to get in and gtfo. Give 'em a try. read more

Marley 420 - $20 1/8 - Cannabis Clinics Near Me - Covington, Washington

Exactly my point unprofessional your replying 2 years later you must be upset because I didn't remove my review like you messaged me and asked me to your service sucks and you don't know what your talking about I never walked out you clearly don't know what happened seeing that this was over 2 years ago also Customers couldn't even touch the product at that time Colleen O. I would give 0 stars if I could. read more

The security guards are the only ones with welcoming/genuine personalities - on top of never getting the correct order when placed online or substitutes being made with no communication when checking out. I've given them multiple chances because of the neat store and good product, but if they can't even fill an order correctly it's not worth it. I was missing 2+ products when checking out and I had to ask why - she realized and fixed it but this wasn't a one-time mistake, this is consistent. read more

In response to Colleen's message, I don't think you do remember the incident. The security never explained anything. He told me to "turn my truck around". I asked "why", and he said "because it's the rules". His demeanor was unprofessional and aggressive. The event you "remember" seems fabricated, and I feel like your being condescending with the statement that i didn't understand. As I said before, there are better establishments in in the area to do business with. Thank you, Have a nice day read more

Love the prices. But had a terrible experience with a Bud Tender. While being serviced an employee repeatedly shoulder checked the black female budtender that was helping me. I could tell by the look in her eyes she was uncomfortable. Which in turn made me the CUSTOMER uncomfortable. Dispensaries are the last place anyone should have to deal with discrimination. When I commented on his unprofessional behavior he became defensive and rude. I've tried contacting the owner of Marley 420 for a statement on re-training the gentlemen on soft skills. Best regards read more

shoutout to my budtender dale and the security guy at Marley 420! smooth transactions every time I go! very welcoming and good vibes all around! ohh can't forget they have unbeatable prices too read more

The staff will mislead you. Was asked indica or sativa. I went for indica and asked for the GG#4, she the nut tender proceded to tell me it was a sativa and got me runtz instead which was either restocked or not moving. read more

NEVER A MANAGER ON DUTY!! They gave me a bunk cartridge and I've trued twice to return it w/a 24 hr warranty! WorthLESS! Will NEVER go there again! Negative 5 stars is my opinion! read more

Go to ZIPS instead. The owner Colleen is so rude she holds NO PROFESSIONALISM. When I went in to purchase some flower I was not greeted. While being serviced not only was my bud tender not knowledgeable on any product, but listening to the owner speak to customer was sickening. All she did was make excuses for her stores crappy service, and even argued with the elderly couple so she didn't have to make it right. Literally this place sucks, and they let animals into the building that cause a disturbance to the environment. Let me also not get started on how this dispensary's wait time is; Marleys makes me sick. The whole vibe is just off, and the workers all voice they also don't care to work for such a horrible company. MARLEYS 420... 0 stars read more

Great products, all neatly displayed. Super friendly staff, quick service. What more you could want from a dispensary?

STAY CLEAR OF THESE RIP OFFS! Obvious thieves or completely incompetent. Used to spend $300-$500 per week there on joints until this evening when getting ripped off by the so-called manager Robert for a couple of J's. Ridiculous. Either pay your people more so your customers don't get ripped off, or hire better. Taking our business elsewhere! read more

The people here are very nice and knowledgeable every time I come in looking for something new to try. They are honest about what's good and what's not the best. Which is helpful for me, especially if I want something real good. My favorite dispensary ever honestly! Has fantastic deals on lots of there products. 10/10 would recommend!! read more

This place is hit or miss. Sometimes you get amazing customer service and other times you want to run. The parking lot can be terrible. If you are handicap sit there in your car until they let you park in front. Prices are a lot cheaper than other local dispensaries. read more

I have no idea what people are talking about. I was almost deterred to go by here on my way home based entirely on the reviews, I am happy I didn't listen. The woman at the front desk was very friendly. We waited for not more than 2 minutes and the woman at the front was very apologetic about it, which was thoughtful. When we a went into the actual dispensary a gentleman helped us immediately. We are fairly unfamiliar with what we want, but despite that he helped us choose the beat thing for us. Usually my ignorance is seen as irritating at dispensaries. Here we were helped promptly and the staff felt very willing to help us. The prices seemed fair as well. Our experience here was very good and would absolutely recommend other people visit. read more

Went In for the first time today and it was amazing! I was greeted when I walked in and let them know it was my first time and they were extremely helpful. I was just passing through and saw so decided to stop. They were extremely knowledgeable and if she didn't know there was another team member ready to help and answer the questions. (I had a lot of questions) I got some new things that I'm super excited for! (I tend to stick to what I know) when I'm back in town I will definitely be stopping in again..... I was also told they are moving to a new location and they showed me some pics of the building and it's so pretty! Would definitely recommend stopping in and seeing what they have and experiencing the great customer service read more

Don't Go Here... Why save %15 to ruin 100% of your day? Matt Dielay (not referring to the other Matt) will need some additional training, as I asked him to turn his badge over he grunted at me '"Why... You want to know my name? MATT!" Yes I did. I wanted to know why he was getting mad at me for not knowing early bird discount was before a certain time and exactly what time it exactly was. Seems important, maybe write it on the text. But he did intimidate me and I was shaking by end of transaction. Maybe the other employees also grunting at me that they knew the time it expired too! Why didn't they tell me on the way in? When your customer service starts with a YEAH BUT, there is a learning opportunity for the owner and the employees to re-examine how they address their customers. At the moment I am not sure his getting upset at me was worth generating an again one star review for a owner who has an extensive history of poor customer service: * Price changing * Price Gouging * Not honoring promotion texts * Employees Yelling at customers * Owner calling you a liar in front of other customers * Owner yelling at customers * Intimidation The owner knows of my medical ( P.T.S. - Crazy) and I need the place I go to be a family. Now I am in tears. Over $7 dollars... read more

Very friendly staff and always a great friendly atmosphere. A mistake was made yesterday with a purchase but they made the mistake right. Special thanks to Scott and The owner for the help! read more