ALWAYS ALWAYS ALWAYS check harvest dates. Just picked up a quater of Solstice that was new to thier menu within the last few weeks, and it was 9 months old. Literally unusable garbage. They bought this product knowing it was old and worthless and chose to put it on the shelf and rip people off. read more

The service was trash. There was only Lamar at the register, and I think he was using the product a little too much. He scanned the wrong jar, not paying attention and proceeded to bag the wrong jar. I stepped out to the car and looked at my items to see that he got me the wrong Item. I came back inside to fix the problem that they had brought to me and Spencer told Lamar that there was nothing they can do about it. They were both giggling about it so I asked him to clarify. "So you are forcing me to buy the wrong weed because Your butt tender made a mistake?" He said unfortunately yes and have a good day. I don't know who put this person in charge, but they can't even understand right from wrong. Your bender is under the influence making mistakes at work and I feel scammed honestly this has to be theft in some way. I did not get the product that I asked for due to the negligence of your staff and the way they handled it. Let's say they are lucky that all I said was FU when Spencer decided to have a smart mouth on my way out. I see you using that white privilege to your advantage. Probably didn't even scan the right item while I was grabbing my cash. Lamar said himself to Spencer that he may have scanned the wrong item and grabbed the opposite or vice versa so for Spencer to not let him fix his mistake just shows that he needs training because it's not like I'm out here trying to scam I'm being scammed. You're like a shiesty plug down the hill but with security read more

So couple of weeks back, I bought some pre-rolls and I specifically asked for indica since sativa will end me in the ER! Obviously they said they couldn't take it back. Back I didn't really care. It was only 40 bucks. So today I go in there and I spend 200 bucks worth of flower The gentleman gave me multiple choices because I asked for indica and never ​sativa, however, he put one in the mix and gave me one jar of sativa that was over 80 bucks. So now they of course cannot take it back and I'm screwed over again! Worst of all there is no empathy. There is no going the extra mile for the customer because my money was just trash to them! And that is what I got from how I was spoken to! Sorry you are SOL! I will never set foot in that store ever again! I thought that they would at least meet me halfway or something, stupid me though! Much told we don't care. Even if you leave a review online we still don't care! I'm just going to go back to where I used to go, where they actually have people who try and help or at least show some semblance of empathy! read more

When I did not want my rewards program linked directly to my phone through an online verificaton process, and referred to it as "BS" this dispensary threatened to call the cops on me. These are Narc thugs who put their security in charge of their customer service, and treat their customers with disrespect and disdain. Never shop here. On top of the rest, you can get almost every product they sell cheaper almost anywhere else. read more

They take away your points and offer no discounts. Bad business especially for loyal customers. Reef waaaaayyyyy more affordable read more

There are a lot of dispensaries in this area - so you have a lot of options. While the selection here is solid, it's not solid enough to offset the chaotic buying experience. Want to order online? Cool. There will be no record of this when you arrive, and your confirmation number won't solve the mystery. And because this scenario repeats itself with each customer, it's not unusual for a 3-person line to equal 25 minutes of wait time. The attention to detail on orders is what you'd expect from a weed store; the staff's product knowledge is not. This store needs help - but if you're looking for a good dispensary rather than a management job, go elsewhere. (I can recommend Buddy's in Renton as a great alternative: not super-far from this location, top tier selection, great service and equivalent pricing.) read more

I'm unsure why this branch offers pre-orders. Despite receiving confirmation texts when orders are supposedly finished, my order is NEVER filled when I arrive, no matter how long I wait after receiving the confirmation. Also, the parking lot is the stuff of nightmares. Getting in is easy, but getting out can be difficult and dangerous. Three stars because the selection is always good, prices are on par with most other shops, the shop itself is always neat and tidy, and (though they have no sense of urgency) the staff are always pleasant. read more

Was looking for a place on our way out of town on a long drive and the employees were really awesome. Customer service was amazing. Good price. Great quality flower. read more

Coming from NYC to this dope (pun intended) dispensary is so awesome. welcome to the future of america. you can either order there in person with tablets on the wall or order online and come pick up in person. it's cash only, the state is cashing in (literally) so scrap up. they have so many options, i don't know where to begin. highly recommended. read more

I have been going to Have A Heart on Skyway for a while now since it is really close to my house on the way home from work. They have a good selection of products although it may not be a lot compared to other dispensaries I've been to. However, what they do offer is good enough to distress on a weekend after a long week of work. The staff is friendly and the store is always clean which is really what it comes down to. read more

Have a Heart Skyway - Gram of Cinderella at Have A Heart. - Cannabis Dispensaries Near Me - Seattle, Washington

You know, I'm typically not a person to complain, but this place is really close to my job and in the mornings they have really good discounts every time I go in there the manager, Joe and also the big guy that checks your ID always makes me feel unwelcome as a guest I feel like they know that I'm gay so they don't like gay people and he tries to overcharge me on stuff that I know that's on sale that I get for less pricing at different times so I say stay away from this place. read more

Have a Heart Skyway - Not giving me available discount - Cannabis Dispensaries Near Me - Seattle, Washington

First, I must concur the parking lot is tricky. It is kind of weird shaped at the corner of very busy and OMG terribly busy. Getting in and out can be complicated. Take your time and keep your head on a swivel. So, I know nothing about marijuana. I mean zip. While the state legalized it, my place of employment prohibits it so I leave it alone, but a good friend's birthday was coming up and I didn't feel like giving him a forgettable gift. I figured he stated he liked marijuana more than alcohol, so I should be a good friend and give a great present. After navigating through the parking lot a couple easy going guys at the front door asked for my ID. Is this a thing? Dunno, but they were friendly, warm, and polite. I noted the ATM immediately inside and saw the 'cash only' sign so I grabbed my budget in cash to prepare. I'm a good friend - not a fantastic friend - so a budget had to be set. First I noted the long line but also noted how quickly it moved. The cases were clearly marked with helpful color coded signs to indicate type. Prices were clearly marked as well. But try as I might no matter how long I stared nothing meant anything to me. I realized I was in over my head so I jumped in line. When it was my turn at the counter I told the gentleman my purpose - birthday present for a friend who is a regular smoker, doesn't like edibles, likes to relax. The guy took my budget, explained some differences, talked me through some options and I walked away with a discount and a nice selection. My friend was very happy with his present. He was intrigued with one he had never heard of before. All in all it was a fun, educational experience with some very helpful people! read more

$50 vape pen did not work out the package. Refund was denied because they gave me the wrong receipt originally. Go somewhere else.

Terrible. Extremely rude employees. Just terrible. There are no words. The store is highly unorganized and in disarray. Every staff member I encountered appeared to respond to me as if I were a bother...I would not ever recommend this place. read more

This was one of my go-to dispensaries when I lived in Washington (moved last year). They have a good selection of flower, pre-roll packs, def recommend trying their rose petal joints, edibles, etc. The staff is friendly but my order has been messed up a couple of times. I would recommend checking this location out! read more

I've always went to this location and although I must acknowledge few of the associates customer services skills specially at the door...others very much lack. I was in line for my online order and based on the confirmation text I got said it went to the wrong; before I could event explain, an obviously frustrated associated screams at me to get back in the other line to talk to her. Well I won't be stopping by ‍ read more

Have a Heart Skyway - Text notifications of my order as I received just as I get to the front and they call me, how convenient! - Cannabis Dispensaries Near Me - Seattle, Washington

Have a Heart is a pretty good chain dispensary. I went through them several times as a medical patient back in the day and I continue going to them now that 502 has destroyed everything. This location offers great customer service that is both friendly and prompt. Tons of products to choose from, everything from flower to oils to foods. Don't know what you're looking for? That's okay! They are there to help you figure out what products will work best for you. Stock is plentiful and is constantly changing - you never know what you're going to find! One of the huge highlights here is the member's discounts. Not only do you get points for every dollar that you spend that can be used on future purchases, but they also have a specials list that is only for members (this is kept up at the counters). They also now offer online ordering and can input your order for you as you shop if you're already there. Grab your government issued ID and check it out! read more

It has been changed to "a cannabis storey" now. We go here like once a week and drop a few hundred dollars. Each time I leave feeling a little unhappy. The only nice employees are the various security men outside. The budtender rarely have knowledge on the product, the managers are all lackluster, and no one has any energy. I run a dispensary myself and have worked in the industry and continue to, they won't open their industry discount out to my line of work and just don't really care about customer retention. Joel and Ryan can come back anytime now :( read more

Have a Heart Skyway - Good weed- horrible customer service. Over months of consecutive visits. - Cannabis Dispensaries Near Me - Seattle, Washington

The employees at this location are stealing from customers. They pop open unsealed preroll containers, take the preroll, and then put it back up for sale so inventory isn't missing. Has happened to me twice that I come home with an empty. I won't be shopping there again until I'm convinced they have a plan for their customers to stop getting ripped off! Disgraceful amongst stoners! read more

AVOID AT ALL COSTS: Terrible bud tenders that sell you things you did not order. First and last time here. WM and LF all claimed this place sold Gabriel Wowzers and it is great one but scarce. I travelled 15 miles to get here, ordered from the budtender and he came back with plastic pouches. I stopped him and asked again if it was truly Wowzers as that should come in a jar, not pouch and have purple writing details on the label and cap seal. The budtender said "That is how it comes now" and since we have 6++ ft of distance I never got a good look at it. I paid, Tipped him $5 and drove 15 miles home. Upon arrival, I opened the bag to find the Gabriel Bonkers, the wrong product. Called them and they were out. WTF? Now I'm stuck with something I don't want read more

Have a Heart Skyway - Cannabis Dispensaries Near Me - Seattle, Washington

Have a Heart Skyway is the best! Their prices beat anything around me (Renton) and adding your phone number to their loyalty program makes it even better. Always takes a couple bucks off your next purchase. You can stack those points/dollars for another day when you really need em lol, which I love! Selection is smaller, it's a smaller place but for someone like me who shops for the same couple of things, not a problem for me. The tenders are fast, friendly and super chill. The security guys are always nice and hilarious. There is usually a line, but online ordering is so quick, you can even do it there and go to that line instead. Been to a ton of places and this is by far my favorite, always look forward to a visit. read more

Don't go here, their 1 gram pre rolls are .5 grams , bunch of liars i repacked and got rid of all the air inside the cones. Multiple ones purchased over a couple months so this isn't a one time thing. read more

Have a Heart Skyway - Don't go here, their 1 gram pre rolls are about .5 grams so straight liars.. I tightened and repacked them with so much air in between - Cannabis Dispensaries Near Me - Seattle, Washington

Visiting from California! We had a great time here. It was awesome seeing all the commercial branding of legal WEED. Cons - When I walked in I was lost about what to get. I wasn't just trying to get a a couple of things, but a lot of things. Unfortunately there wasn't a way to write it all down, or at least nothing that I saw. No one was on the floor to help either. Aside from that when I finally got to the counter the budtender was super helpful and friendly. Put me at ease right away. The security outside was also super cool. We asked him to recommend some local eateries and he recommended us to this mall where we had the most amazing Mexican food. Ended up picking up Seattle's Private Reserve full line of flower, prerolls, and wax. Also picked up a couple of medicated drinks. The 100MG there in Seattle sure does feel a lot stronger than the 100MG here in California. Yay regulation! Overall it was a great experience but wasn't exactly fond of not being able to smell/touch the flower before making a legal purchase. Not their fault though! Thats the law... I think. :) read more

Every time I go to Have a Heart, I get good vibes from everyone in there. The budtenders are knowledgeable and passionate about the product in more than a "I just wanna get high" kind of way. I was helped by Dalin this afternoon, told him what I was looking for and my budget. I can tell you without hesitation, Dalin did right by me! If you want smiles, expert help, and a welcome feeling from the front door to the register, Have a Heart really does have heart, they'll make you family. read more

Have a Heart Skyway - A Fantastic Sativa Recommendation from Dalin! - Cannabis Dispensaries Near Me - Seattle, Washington

2 out of the 5 times I've gone to this specific location, the staff has always been friendly, but with all the COVID regulations that's been happening I chose to place an order ahead of time and call to confirm before even coming. I spoke with someone by the name of Jennifer on the phone who was obviously under a lot of stress. Instead of assisting to just verify that my order was ready, she rudely mentioned that they're busy and she couldn't help me. Take a breath and please work on your customer service Jennifer read more

Most the bud tenders don't know what their talking about or have horrible suggestions then get upset when asked to see different things.

They're slow beyond reason. Their budtenders seem happy to take their sweet time "assisting" pretty, young women to "decide" which weed strain is best for them. So if you're young and hot, this is the dispensary for you. You'll get all of their time. Otherwise you will be ignored, and spend you're time waiting in line, like it's freaking Disneyland. read more

Easily the best customer service I've experienced at a rec shop or at any Have a Heart. They always have a decent selection, clear organization, and friendly staff. I certainly appreciate their selection of edibles that aren't just chocolate. The sodas are my jam! Just bring back the Lebanese gold jays and Goldfinger jays. I've seen them elsewhere and they are one of the few products that have me abandoning my loyalty to the best staff around town. Seriously, they have been super sweet to my boyfriend who is finding his favorites while he navigates living in a recreational state now. If you have questions or just find yourself feeling chatty you are in great company and great supply! read more

shopping here is no longer worth the hassle for me, despite the convenience of the location and the medical discount. if you're medical, don't be fooled: they offer a slightly higher discount, but you will pay for it in terms of hassle and delay. the manager at this location (paul?) seems to work hard to do absolutely nothing to resolve this (or anything else, really. it's almost politician-level impressive how he completely avoids saying or doing anything at all). seriously, save yourself the trouble. you can find better quality and selection of medicine elsewhere, and you won't be forced to the back of a long line. ordering ahead emphatically does not make this any faster or easier. i've been made to wait to pick up my pre-order while multiple walk-ins who arrived after me slowly discuss recommendations with a budtender. they're very close to my home, so i have given them a lot of second chances, which they have chosen not to take. i'm not planning on going back. i strongly advise you to do the same. read more

Used to be a good place. The staff including security were nice. Then the greedy owners have turned their back to the medical community and no longer serve us. Shame on Have a Heart ( not anymore they don't ) for closing the door on us. You started as a medical facility remember?? It all comes down to the mighty dollar doesn't it? Goodbye forever I now go to Cannabis City in Seattle. read more

Its in the area so always easy to stop by... however it did take them 30 minutes to bring out the curbside order....

As great as the Belltown location in selection, price and staff. Its all love from that standpoint. This place is several shades better than Uncle Ikes and Ganja Goddess in my view. I don't like the parking lot as much here, and unless you are traveling south its at one of those intersections that makes it a little tricky to get in and out. Not the best spot for a high volume recreation store open from 08:00 to 23:00, but considering the troubles finding real estate to lease in the legal marijuana market I still give 4 stars. read more

Customer service was dry budtender was rushing me. Definitely not my kind of vibe. Art work is koo

I just wanna day this may be one of the best Pot Shops in the entire State. A little busy even on a Sunday night but bar far still one of the best. I came here because I heard about Burnner's new strain called "wedding cake" that is suppose to be amazing. Well, I found it and it is remarkable. Sweet, savory, and strong. Indica read more

See all

This was once my go to shop even though it's 20 minutes away. Because: customer service. Today, however, when I tried to return MOLDY, vaccum sealed product bought from them, management refused. I will no longer reccomend this shop under its new management. Warning: Green Baker products are MOLDY. Open the box before you leave and look inside. read more

Me, "Hello" Employee, "Online?" This is all occurring as I stand in the line that clearly states, "Pick up online order here." So all you really have to do when you greet a customer is say, "Hello" I think her name tag said Ashley. This was tonight. I wouldn't be back. Far too many better options out there. 1 star for having a decent buyer who gets Lifted and the security guy was polite, professional. This review is not reflective of him at all, he can get 5 stars. read more

Located right across from 7-11. Friendly staff and Convenient location. Selection could be a bit better as well as the prices. Ask about their specials. The Apple white chocolate truffles are to die for! Don't forget your ID! read more

Worst experience at a dispo. One of my joints were Missing. I saw another person make a review on this as well. Horrible customer service.

Just walking in I was completely impressed. I am a medical patient in California and this was my first time in a recreational dispensary. There was product everywhere! It was very neatly organized by type and price. I was a little confused on how to order when i originally walked in , but someone that worked thee quickly found me in my amazement and started taking my order. You walk around and point to what you want and then go stand in line and wait to get to the counter. I'm kind of disappointed that I couldn't smell or take a closer look at any product like I am used to doing here in California. There is a nice number of registers and the line moves rather quickly. Will definitely go back next time I visit Seattle. I was kinda of taken aback by some of the prices but I guess that's what comes with recreational marijuana. read more

I have been going here for a while now but the people you got working there now are rude AF. Steve I think his name is needs to pull the stick out his a**. If you don't want to work with people then go find a desk job. Plenty of other places close by who will get my business from now on. read more