Very friendly and helpful. I really enjoy the bud hut. I really find that I am given exactly what I was looking for. Thank you. My Bud tender was Mavis he listens to you and you can never go wrong with his selections. Upbeat attitude makes me smile . I look forward to talking to him every time. Lydia read more

Terrible customer service, only care about maximizing profit. Ensuring customers are satisfied is not a priority to them. Had an issue with a product being damaged out of the box. Tried exchanging it about 16 hours after I bought it, was told there was nothing they could do to refund me, due to the manager making the call that it was actually not damaged out of the box. The owner of the store made this call without being present to inspect the device. Was shocked at how I was treated by everyone involved. They tout the return policy every time you buy something yet do not honor it. On top of all this, the prices at Bud Hut are not good. At other dispensaries like Euphorium, the entire store is 30% off every day. At bud hut, you can get 15% off IF it is the correct day of the week. Anything Bud Hut has, other places have for 20-30% cheaper. Would not recommend Bud Hut to anybody and would rate 0 stars if I could. read more

I used to come here often but their choice of rosin is always sub par. I recently went into Bud Hut to buy a Puffco Pivot. I had just been to Euphorium in convington and they only had one but it wasn't the right color I was looking for. I called Bud Hut and they said they have them. So I get to Bud Hut and the price on the Puffco pivot is 160. Retail is 130 at Euphrioum and the actual Puffco website. I asked if they would price match and they said only if euphrioum has it listed on their site, which they never do. The manger refused to price match Puffco saying "it doesn't matter what price the Puffco website has". in addition they told me if I bought two more things they'd take 20% off. The suggestions they gave was for two .50cent rolling papers. Needless to say, I won't be going back here. The staff is amazing and their always incredibly helpful, but the manger of this facility is trying to turn a profit on everything, by up charging their glass from Puffco above standard, read more

**Bud Hut: A Sanctuary of Supreme Cannabis--But What is Going On With That Front Door?!** Let's get one thing straight: **Bud Hut is a masterpiece of herbal excellence**, a dispensary so dialed-in to the art of cannabis that mere words struggle to do it justice. Every strain here is **a triumph**, every product meticulously curated to ensure that patrons experience the **absolute pinnacle of relaxation, creativity, and pure, unfiltered euphoria**. The selection? **Unparalleled.** From the smoothest indica to the most electrifying sativa, Bud Hut has **every type of cosmic adventure you could ask for**. Their edibles? **Next-level sorcery**--the kind that turns an ordinary afternoon into a **delightful odyssey through space and time**. The staff? **Angels in human form.** Knowledgeable, helpful, and radiating the kind of chill energy that makes you feel like you're **instantly part of a deeply enlightened inner circle**. They **know their strains**, they **anticipate your questions**, and they **guide you with the wisdom of seasoned philosophers**. And yet--**AND YET**--we must address the **mystery that haunts this dispensary like an ancient riddle carved into the walls of history itself**: **WHY IS THE FRONT GLASS DOOR ALWAYS SHATTERED?!** Seriously. **Why?** This is not an occasional mishap, not a one-time accident. This is **a persistent phenomenon**, a cosmic force that defies logic and reason. You approach Bud Hut with excitement, ready to embrace your next great herbal discovery--and there it is. **The shattered door. Again.** Is this an elaborate metaphor? A statement on the fragility of reality? A **bold artistic expression of chaos and renewal**? Is it a **portal to another dimension that just can't handle the pressure of existing in this one**? I've asked. **Nobody has an answer.** And yet--**against all odds, Bud Hut thrives**. People **step over the broken glass, pay no mind to the ongoing mystery, and continue living their best lives with premium cannabis**. The shattered door is **not a deterrent--it is a part of the legend**. So do yourself a favor. Visit Bud Hut. **Experience the greatness. Marvel at the mystery. Ask about the door.** You won't get an answer--but you *will* get **the best cannabis of your life**. Five stars? No. **A whole constellation, forever orbiting around that shattered door.** read more

I have lived here for over two years now, and this store is within walking distance for me. Parking can be a little tight, but look to the left around the side of the store for additional parking. I was warmly greeted within about two minutes of entering the store and they checked my ID. The bud tender was very friendly and helpful and offered a couple of suggestions for what I was looking for. he let me know that there was a return period if the device I purchased failed and how that worked. Store was very clean and well laid out with glass cases all throughout. It was easy to finding compared different options and I came away very satisfied. Highly Recommend! read more

Cool store with cooler ppl a bit pricey and somtimes questionable management but overall my go to place

We were staying near here and chose this store because the Yelp rating was 2.5 stars and we wanted to see if people were just being grumpy when they posted negative stuff. Service: someone was there within 2 seconds of walking in asking for ID. We wandered around a little bit browsing and while looking closer at a certain case someone came up to ask if we were ready to be helped. We got interesting and helpful recommendations, the bud-tender was friendly. Selection: tons of products and I liked the way they were displayed. Because of the cases we could see the packaging and details on the labels really well. A lot of stores put product on wall pegs and I can't see much while browsing. We saw brands and edibles that we haven't seen at other stores before. Value: Everything we got was a good deal, edibles and pre-rolls, and we didn't sign up for a loyalty program because we are from out of town but even without a discount everything was priced competitively or better than we usually pay. They also had large packs of prerolls that we never see at our local shop. read more

Thank you so so much!! Bryce & Nancy were so kind! They helped me figure out what i was doing wrong with my vape pen & even offered me a discount after my complaints. Thank you for listening to me and helping me find a suitable product! Hopefully I was not a pain in the rear haha! Really appreciate you guys! Shoutout to Nancy & Bryce read more

Love this shop, it's my go-to. They are very friendly, make great recommendations and there is rarely a line!

Over the last several years I've had three instances where I've needed to make returns of clogged cartridges; the first two times I was hassled (once at Maple Valley & once up north) and this last time I bought a cart on Sunday and it started clogging by Monday morning and they refused to exchange it because it didn't TOTALLY clog. In addition, the employee had to call a manager just to check on a $30 return. Can you imagine working for a company that makes you take calls on your day off to approve petty returns? HOW CHEAP!!! HORRIBLE customer service. There's a GREAT shop about a mile up the road called Goobies Doobies that I highly recommend over Bud Hut. I, for one, will NEVER go back to Bud Hut. read more

So disappointed. Was supposed to get my 15% off, he didn't give it to me (Sunday pre roll special) they couldn't do anything unless I drove back to the store. I told them it's not convenient for me, they said sorry. Weak read more

5/19/21 edit- changed rating from a 2 to 5 star based entirely on consistent amazing customer service from Joshua. The bud tender determines the experience and Joshua is pleasant, informative and friendly. My last two experiences were not only uneventful (a good thing) but when I got home I had exactly what I expected in my bag. No surprise doubles or mysterious CBD. Thanks Joshua. Mad props. 4/2021 edit - I've been a regular customer by default since this store opened. Tonight was the worst. I thought I'd stop in after grocery shopping. The crew tonight collectively was nothing short of rude and argumentative. (Except the young lady at the door). Mario tied up all of the lose ends with his snippy remarks and curt attempt at sarcastic thanks for my purchase. I was so put off by his blatant rudeness to my face that I'm sitting in the parking lot completing this review to make sure it gets completed. I'll drive the extra miles to go to ANY other dispensary in addition to avoiding late hours at this store. In a time when people are literally on their last pleasant nerve, it's obvious that Mario is opting out of any pleasantries even when being read more

I want to thank Corin for helping me with picking out some phenomenal flower last night. I love the fact that she is so into what she does and is great at knowing the product that being sold. She is so knowledgeable and kind and helpful and takes the time to make sure that you are buying what you need and are looking for. It's amazing how she can multitask and still be very knowledgeable and passionate about what she does there as a bud tender. Thank you so much Corin, it's always a pleasure to see you and deal with you when we are there. Thanks againlü it read more

Be cool and coolness shall be returned. ive Had great experiences here and it has become my main place to purchase cannabis. High-ly recommend. read more

DO NOT GO HERE! Terrible HORRIBLE BUSINESS PRACTICES!! We ordered online and they just gave me the complete wrong order! Then when i let them know they tell me SORRY you can't get your money back OR YOUR CORRECT ORDER! Worst place in Washington! I'm reporting them to the WSLCB and the BBB! read more

Always busy. Great open hours. Almost always feels understaffed. However the staff that is there are all ver nice. Pricing is mid market level. I've seen the same stuff marked up more at other dispensary's. Lots of options to choose from. read more

I have built quite the relationship with some of the budtenders here and I am a frequent customer and unfortunately you lost my business. I purchased a cart and accidentally got a sativa instead of a indica, I went back in when I noticed 4 days later with the receipt and cart in package, they said best they could do was 10% discount and took the other cart. Bad management probably. read more

As noted by others, their menu is pretty much useless. My wife goes by the place during her commute, so I've asked her to stop in at least three times. To help prevent confusion on my wife's part, I cut and paste from the Bud hut's OWN online menu. Trust me, that is a total waste of time, and has occurred over and over again. Case in point- yesterday I asked her to pick up two different sativa's, and two different edibles to give a try. All were listed on the website. So out of 4 items, they had zero. They substituted and my wife didn't know better, because they appear to only concentrate on THC levels, not strain. She brought home three products, one which was an Indica, the other two were at least sativa hybrids. NONE of the products were listed on their website. Bait and switch, or just extremely poor website menu management? Your guess is as good as mine. Given they have 10 locations shown on their website, you'd think they could take the time to update their menu, or just forget providing the useless link. I guess they figure customers will simply forget how their menu is continuously screwed up/inaccurate and given the product they sell, I guess that's not an unreasonable assumption! Anyway, they do have product, and I'll continue to shop there due to the convenience of a location near me. That said, just forget about relying on their website. read more

Staff sucks, everyone is rude. Prices are extremely high for the worst quality bud. Don't go here.

I had an awesome experience here. The building is spacious and well lit up, welcoming environment, very nice and helpful staff! Also in a great location right next to my neighborhood, so I will be coming here often! read more

Pros: usually a great selection and they always take the time to answer questions. I can go in and know I'd like an indica dominate hybrid pre-roll and they can point me in the direction of what they have that meets those standards offering me a variety of price ranges. When I'm in the mood for flower and not a pre-roll they handle it the same way. If I go in uncertain they usually point me in a great directions. The staff is friendly and mostly knowledgeable which is nice. Cons: no menu selection online or on the Leafly app which is a big downside. I know what I want when I go into another dispensary in Renton because they have the menu online. They have offered more than once that I could call and they could let me know but I don't want to do that. The staff also looks to have a high-ish turnover. The break down: if you know what you want, like a specific strain they might have it. Go in with an open mind and a general idea you'll likely find something. If you want a specific strain you might have better luck find it at another local dispensary and go there. I go cause it's close-ish and no horrible experiences yet. read more

Honestly this place is a RIP off, but the weed is good, I guess. The budtender that sold me the weed was pretty cool though. Usually I wouldn't complain but the guy who checked me out was really rude, but I can see why he's mad... picked an eighth of weed for 46$ had a 10% discount, used my debit card to pay and was still over 50 bucks lol... I gave the guy 5 bucks for a tip anyway in hopes his days gets better. In my opinion, avoid this place if possible. read more

Great selection with friendly staff that's trustworthy and super helpful. Favorite dispensary!

I've been sick the past 5 days like sick as fuck. disoriented, loss of motor skills. i went in for weed after 4 days of bed rest , sort of put of it. i told the guy i wasnt fully there either but i knew what a wanted. 1 good vibe tribe sativa ounce. not only did i contiously point, the guy checking me out NEVER brought it out of the case. not only that his coworker , seemingly the owner, started talking to me about my adhd WHILE IM TRYING TO EXPLAIN WHY I DONT WANT WHAT HES PUTTING ON THE TABLE, so im having two conversations, im disoriented and you wont bring out the strain i want finally after 10 minutes of being over stimulated i just said , give me this one because again HE WOULDNT PULL OUT WHAT I WANTED AT ALL . if you play back footage pn the camera, you can hear me say i want this. And see me point to it OVER AND OVER. i was ignored and trampled over and had no energy to navigate the conversation. the fact now im smoking the driest, stemmyist, crappiest ounce. im very upset as i have been a regular for 2 years. you lost a customer. read more

To start off, I'm a MAJOR stoner. I have diagnosed PTSD, severe anxiety and depression, and marijuana helps more than any prescriptions I've taken. Thus, I spend hundreds (at least $100-200) every week. I was so unhappy with my first (and last) experience yesterday that I've written reviews on Google and Leafly as well. Rarely do I go through such lengths regarding a bad experience, but this is a WEED store! There's so many that have popped up in the area, there is NO excuse to have crappy and rude service. I went here because when I worked as a bud tender myself, my coworkers talked about how cheap it was compared to the store I worked at. A year later, I finally decided to check it out. The blonde lady in front who checked my and my boyfriend's IDs was super nice and friendly. It's MUCH bigger on the inside than it appears on the outside. That being said, why not a larger flower and concentrate selection? I browsed before being approached by a bud tender, and was unenthused with the varieties. I specifically wanted THC/THCA powder, but the closest they had was hash powder (which was still a good compromise). The bud tender could have been a bit more knowledgeable, but he was very nice and friendly and tried to be helpful. What ruined my experience was the cashier (who is a bud tender as well, I'm sure). He was a somewhat tall, thin-average build guy with thin brown hair that was short to short-medium in length (he kind of had it swept across his forehead). To start with, he looked like he wanted to be ANYWHERE but this store, but I try not to judge based on initial appearances. When he started checking me out, I tried having some idle friendly chit chat. Apparently, this guy wasn't interested in being friendly, since he completely and totally ignored me even when I asked him a simple pleasant question (I asked him how he was enjoying the beautiful weather recently). I figured he might be new, or he might just be really really concentrating on scanning those barcodes. He got exasperated and visibly frustrated when I asked him to repeat the total amount for me, since I didn't hear him initially. $96 for an eighth, 1 gram of hash powder, and two hash prerolls. Not the best deal but not the worst, and a small order for me. I gave the $4 as a tip (he watched me give the tip but didn't acknowledge it at all, which made me feel really awkward). The tip was definitely for the bud tender - not this dude. He asked me if I wanted to join their rewards program and handed me a tablet to fill out off to the side. I was finishing up (not done yet) when he yelled "OKAAAAYYYYY YOU'RE DONE!!!" I thought he was talking to the customer he was cashing out - not me, because why would he yell at me? I finished and was watching it load my information, making sure I did everything correctly, when I hear him, even louder, yell "YOU'RE GOOD..... YOU'RE DONE!!!!" I look up and he is leaning my direction, less than 3 feet away from me, yelling AT me! WTF?! Not only is that incredibly rude and intimating for someone like me, but the customer in front of him seemed appalled as well. I gave the tablet back and walked out of the store, looked at my boyfriend, and asked "Was that guy totally rude to me or am I just being sensitive?" When my boyfriend found out it was ME he had been yelling at (he was on the other side of the store and heard the guy yell) he told me to go in, return everything and get my money back. Well, I know you can't return items from a weed store unfortunately, so I just left feeling crappy about $100 I spent getting yelled at, when I could have gone to a store a few blocks from my house, paid less, and the people would have been NICE! Also, having severe PTSD, I trust that going into stores like this that I WON'T get treated this way, because having strangers yelling at me can easily start a panic attack and leave me in a stressed out fog for the rest of the day. Feeling publicly embarrassed, such as being yelled at by strangers in front of other strangers, really exacerbated my anxiety and again, leads to severe panic attacks. So thanks dude! The handicapped community really appreciates your rudeness (insert sarcasm here) Seriously, there's too many weed stores in Washington, especially in this area, to have rude service. Marley 420, less than ten minutes away on Kent Kangley, is my favorite neighborhood weed store, and the people are always friendly or nice (otherwise they don't last!! Go figure...). I'd also rather go to Joint Rivers in Auburn, or Evergreen Market in Auburn or Renton, or even the overpriced Euphorium in Covington, rather than this place. How disappointing, I was fully expecting to love this place. Never again. read more

5stars. Selection on point af-they got it ALL- a bit of everything. Staff was extremely knowledgeable, helpful and chill yet very professional. Nice layout. Highlights: -wide/big variety of flower selection, in all price ranges and sizes -big dab, rosin and concentrate selection -some edibles & thc/cbd sugar 10-100mg -roomy & clean space -fun knowledgeable staff We enjoyed the selection and everything this spot had to offer. Thx Jovann! Alohas read more

Used to be a great place. Been going downhill lately. Stopped in this Friday night. Two bud tenders, one so new he didn't have a clue what they had or what to sell me. That was after a 15 minute wait. Knowledgeable tenders and good service gone. Don't waste your time read more

Good shop up until they fired my favorite bud tenders. Now it's no fun. Many of their joints are poorly wrapped don't burn evenly and now during the snow they aren't open even tho their hours say they are. read more

The sales people have no idea what they are selling you. I asked what was a good sativa and the sales person said "i don't know i don't smoke sativa." Like what? I went in a second time couple weeks later. Asked if they had any super lemon haze and had no clue what i was talking about. I had to look for it in the glass cabinets and point it out. How do you not know your products? If i had a sales job here i would blow business away here. I would know exactly how to talk to customers and how to sell them product and be happy and want to come back. On top of that the weed i ended up getting the last two times here were extremely dry and i felt didn't help me at all. Also they have like almost too much weed at this store. I feel its all been sitting for a long time that's why its so dry and just crumbles... I would avoid this place. Much better stores else where. read more

I would love to give this place a 5 star review based on their quality of service and inventory... but I've been a regular for 2 years now and I keep seeing the manager (Jimmy) banning customers?? He banned some random girl last week because she was putting up a no smoking sign on her side of the building where she worked? Jimmy threw the sign away and when she asked why he screamed at her "YOURE BANNED, SHES BANNED" Hes kinda a scary guy. I'm not sure what's going on but apparently Jimmy has been mistreating his employees, stealing from his own store and banning customers that he doesn't like. I'm honestly afraid as a customer of being banned for some silly reason! I recommend a different store. read more

Just opened. Huge store!! Tons of product on hand now, cant imagine how much they will have when its filled. Staff was really friendly. Its close to home and will be a regular stop for me. read more

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Well to start off I like the gentleman at the front counter when you walk in with glasses he was very friendly but once I walked up to the counter noticing they have no weed. None of the varieties I would usually pick are there. I asked the gentleman if they were waiting to stock up and he explain to me that they're only going to start caring high quality weed which I thought was quite funny because a lot of the stuff you showed me was not high-quality. The bartender that help me was a shorter guy definitely not enthusiastic basically told me that the weed I wanted was crap. Good luck with not caring average price weed this will be my last visit. read more

Most over priced store in the area. Terrible customer service. Vendors that look like reformed meth heads trying to make and extra buck selling "weed honey". This location suffers from a greed and low energy. And the prices, let's get back to the prices. The concentrates are some of the most over priced. They have grams of concentrate that was as dark as molasses for 60$. Warning if you use cartridges please save yourself the hassle beyond having poor customer service and low energy, outrageous prices, they do not have a return policy or exchange policy. So good luck if you buy a dud. You're beat. This place gives the industry a bad name. Greed with a side of fuck the customer. read more

I thought I had left a review and even just embarrassed myself telling Andrew, (from Florida in case there's more than one), that I talked him up on here! I must have spaced, although it might be on Leafly. Well, to top that I forgot to throw my change, a five, in the tip jar, which having served in restaurants for more years than I will mention makes me feel absolutely criminal for spacing on that! If Andrew sees this please forgive me as I really did super appreciate the excellent service and will bring you a Christmas gift if you can share on here a good time for that to occur. Take care and see you, Cinderella. read more

I've been going here for a while now and randomly go in one day and their cheap ass phone app couldn't read my drivers license and then they deny me service. I will never go back to them. 420 in Covington is way better quality and better selection. read more

Still having issues with their products being out of stock, but overall service and manner has improved. When I asked for a specific product (that was out of stock), I was offered other comparable options this time. When the products recommended turned out to be more expensive than the staff had recalled, he brought the price down to what he quoted. I thought that was a very customer-oriented move. Thumbs up on that one, I wish I had caught the guys' name. Seems they've gained a larger selection of edibles as well which makes me very happy :) read more

Quantity sucks, Quality sucks. I can get a $13 eighth from any dispensary In Tacoma. Eighths here are no less than $27. I would travel to the dispensary in Covington. This one isn't worth waiting in line. read more

I was in search of a CBD lotion and when I got to the bud hut I was greeted by King who was so kind and helpful in my search. He was very informative and knows his stuff. I was so impressed with how happy and kind he was, I will definitely be back for more! read more

i'm a fan of the employees here, specifically Josh, Alyssa, and Pops. these three -- in the way of knowledge of strains and other fun cannabis facts, are incredible. i never have a bad experience when my fave bud tenders are around! Alyssa never fails to pick the BEST cartridge for my vapes. Pops always gets me the best joints and he's got a lot of knowledge pertaining to how to smoke to get the most for your money and for the experience, which i love!!! and josh manages the store and is SOOOO personable and kind, and he can always answer my questions or address my concerns when they arise! i can always count on a great experience with these guys. thank you thank you thank you for making the legal-drug-buying experience so awesome for this lil stoner!!!!! read more

There are such caring people and helpful people there that you actually still a million times better walking out of there and they really care about people and their lives and their struggles . I would definitely recommend this place to anybody that sees This. It is also a very good place to go if you've never done this before and are in Need of help to help anxiety help you sleep help You with cancer and they have lots of other things to take other than smoking it they have capsules Tinctures and edibles And much more. read more