It is a small airport for private planes…read more They have cleans bathrooms and provide free coffee and hot chocolate.

This is a small airport. The staff is cool and there is free coffee. Bathrooms are very clean. Stop…read moreby and watch some small planes.

Absolutely love Southwest Airlines and all the great benefits they offer. From Companion Pass,…read moreA-List privileges, FREEEEE, I say FREEEE flight changes and cancellations and can't forget the 2-check bags for FREEEEE and carry-on 2-bags, all these perks makes them #1; I mean the best airline (thank you), and they offer such great promotions. Love their friendly customer service and the Flight Attendants have such a sense of humor. They are my primary airline of choice for life!!

After 15 years of bypassing this airline I can tell you they are by far the worst airline on earth…read more I don't know how they are still in business I flew from LA to BWI for 1000 usd. Unbelievable price. Then they made me check my carry on because they don't pay attention to what people are bringing on. Then we were 30 minutes delayed for what reason I don't know. They don't tell you anything and treat you like cattle. After all that I landed and rather than getting in my ride and on my way, I had to wait another 30 minutes for baggage delays. I asked the crew at BWI why the bags weren't coming out and all they did was refer me to the website to complain. The crew for SouthWorst in BWI is uneducated in the way of customer service and need help with people skills. I will never fly them again and suggest you look for options before being subjected to this sloppy airline.

We had a layover at this airport for about 1 hour. In our…read morearea it had some shopping and food court and a huge bar. Everything looked clean and tidy. The price is over a little high they wanted $15 for a whiskey and Coke. I grabbed a soda for $3 at the little convenience area.

Hold on tight to your luggage. Flight got delayed, the workers were unfriendly and not helpful when…read moreasking questions on where to find the ticket counter because I had to recheck my bag in, then they didn't even process my check in bag. I got to my destination at Austin and my luggage was no where to be found I went to the Southwest Customer luggage service and the lady was so damn helpful, she was able to locate my bag, start a request to bring my bag to the Austin airport. She was so sweet and went above and beyond to help me get my bag. Moral of the store the customer service in Baltimore is terrible/unfriendly/not helpful whatsoever. Please train your employees on customer service and actually doing their job instead of "there's nothing we can do for you" for every single thing.

Outstanding customer service. They only offer online booking at…read morehttps://turo.com/us/en/drivers/7495552 for pickup at BWI Long Term Parking Lots.

From the owner: EST 2018 Online booking only @…read more turo.com/us/en/drivers/7495552 We’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

We have used Frederick Airport Connection multiple times now and will continue to do so. Dan and…read moreDari run an excellent transportation service. They are professional, courteous and always reliable. Sit back and relax and leave the driving to them.

This business sounds like a great place to ride with and drive for. I use to drive for a…read moretransportation company, I loved it, best job ever. If you treat people nice, drive safe and have a clean disinfected vehicle. You will have the best time meeting new people and going different places or even staying local. Enjoy the ride and the drive. Be Safe X-NEMT Driver

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Great responsiveness! They were not able to help me in my area, but they did answer the phone and…read moreextremely polite and helpful!

Fly into BWI regularly. Will normally take a cab into the Baltimore Inner Harbor. Several times,…read moreI've also taken those vehicles where they say it's the same price as a cab. On my last trip, the "collector" (the guy standing out at the curb saying "you want cab?" "you want cab?" directed me to one of his vehicles. As I was approaching the vehicle, I reconfirmed, asking him if it was the same fare as the cab. Yes, Yes was his answer. I get to the hotel and the driver charges me 60 dollars - while the normal cab (and other personal vehicle rides) is 35-40. I had to get to work, so hopefully I may hear from them on the outrageous fare.

From the owner: Baltimore Washington Airport Transportation is your premier airport transportation service in the…read moreBaltimore Washington Metro area. We provide all kinds of Airport Transportation services from Airport Shuttle Services, Airport limo to Airport Taxi for individuals, corporate and groups to and from Baltimore Airport (BWI), Washington Dulles Airport (IAD), Reagan National Airport (DCA) and all surrounding airports, hotels, trains and bus stations.

Great car rental! Very responsive! Clean and full efficient vehicle! I rented through this company…read moreand had no issues whatsoever when traveling from the BWI airport.

Professional, courteous. And attentive. Also pricing was better than other car rental places. I…read morewill definitely be using again

Awesome service, we recently used them for BWI airport car service needs.read more