We booked them for our wedding send off. We booked a black limo and the ride was from Big Canoe to…read morethe ATL hotel airport which was 1.5 hour trip about 75 miles. Our wedding send off was at 10 pm but before we walked up to the exit doors to walk through our guests, the venue coordinator and 2 others approached me and said that they saw our driver drinking. He claimed he only had 1 glass of red wine over the course of an hour. Was he fine to drive? Probably. Should you drink on the clock when driving for a limo service? No. Anyways we start the drive and the hood of the limo starts going up in smoke. We pull over the side of 575S and raise the hood. He said it was a brand new radiator and it had no coolant in it. He poured some water in there and we made it to a gas station for coolant. I ended up paying for the coolant and we are back on the road again until it breaks down again on 75S. This time the entire electrical went out inside the limo. The radiator was empty again so the driver thought there was a hose leak. So he waits a bit and tries again and we make it to Barret Parkway off 75S where we have to pull over for good at a gas station and have another driver of the same company come pick us up and take us to airport hotel. All in all our 1.5 hour trip ended up being 3 hours as we arrived at our airport hotel at 1am. During the stops and breakdowns, we rolled with the punches and handled it well despite being our wedding night. Didn't raise any voice or ask for refunds right there, I assumed we would have a refund conversation later given the limo broke down 3 times on our wedding night. The total trip cost me about $400 and Antonio(boss not driver) offered to refund me $100. I told him that did not seem fair given the circumstances of a preventable situation. He said ok here's $125 that's the best they could do. So I sat on this review for a few weeks until I could collect my thoughts and deem what I thought was fair. I really didn't want to write this review but the way the refund process went forced my hand. I am sure they have provided quality service to others in the past but that was not my experience.

I hired these guys off of Limos.com for my wedding. they were supposed to pick me up at my hotel…read moreand take me to my wedding at 1:00pm. from 1-1:30 I called their office nonstop...no one answered....so 2 groomsman drove us to the wedding. Limo shows up at the wedding drives us about an hour to the reception...charges us $450 (that does not include the $150 deposit) then the manager cursed at my wife when we called them about it. They are scam artists...I wrote a review on Limos.com, but they cried about it and Limos.com took it off. Either way, by using this company I got royaly screwed, and I suggest you NOT use this company EVER!!!

One of their buses nearly drove me off the road. The driver came up from behind on the right as I…read morewas merging onto a highway. Driver kept on coming, though I clearly had the right of way. I leaned on my horn to warn the bus to let me pass but the bus kept on coming and nearly pressed me into the guard rail. I called the owner to complain, having gotten the license plate number. He was uninterested. So if you value your safety, hire somebody else

DO NOT EVER USE THIS COMPANY!! If negative stars would be an option, it still wouldn't be close!…read more Our high school band contracted the services from James Coffey, Carpet Ride, LLC owner, and paid $7000 upfront for our trip to Disney. He never showed up to take us! When I called he said he had bus problems and would send another bus then he stopped answering my calls! When people would call from another number he would answer and say he was trying to find another bus but then would stop answering calls from them. 8 days later he is still not returning calls or emails. Services never rendered! BBB and FMCSA/NCCDB contacted as well as legal involvement. Have been taking students on trips for over 20 years and the is THE WORST EXPERIENCE EVER!! It says they are a member of the United Motorcoach Association, LIES! I contacted UMA and they are not members! Also it says their US DOT #2431848, but that number does not exist! Do not make the same mistake we did of trusting them! They also go under the name of Flagship Two, LLC!

I would highly recommend this transportation company for your executive or leisurely transport…read moreneeds. We booked for transport for a ladies night out to a concert in DC, from the suburbs. The booking experience was simple, our driver Clint was friendly and professional. He communicated day before the day of service to confirm details and preferences. He was timely and accommodating with last minute plan changes. The vehicle was a roomy, clean black Escalade equip with chargers and water. I plan to use Capitol Pro again, it was worth the carefree luxury experience!

From the owner: Whether you're heading to a corporate event, airport, or special occasion, our fleet of sleek black…read moretrucks offers a smooth, stylish, and comfortable ride. Our drivers are punctual, courteous, and highly trained to ensure your journey is seamless from start to finish.

Doreena (SmartRide) was my driver from Huntingtown MD to Regan National a week ago. She was…read moreexcellent in all phases of my ride. Highly recommend this service. Thank You Donna Fife

First time using Smart Ride to Reagan Washington National Airport. Our driver Les Brown was prompt,…read morecourteous and professional. Will definitely use this transportation service again. Thank you.

We used their services for a Church trip to Sight and Sound in PA. Booking was very easy and they…read moreby far had the nest prices. Some companies were $200-400 more. Our driver, Erik Featherstone, was amazing. He got us to each location. which included a stop of lunch, safely and without delay (some of the streets were very narrow). Many guest on the trip asked for their info so that they can use their services in the future.

I commuted by Keller Bus to and from DC or about 12-13 years. A lot of regulars had the same…read moreschedules so we got t know each other. Using Keller was far favorable than driving -- counting the price of gasoline, parking costs in DC, and wear and tear on our nerves. I can't compliment the drivers too much. They were friendly, efficient, and personable. During summer months, however, some had the air conditioner too high so we learned to carry a sweater or blanket for the evening ride. If one of the buses broke down there was another along in 10-15 minutes to pick up the slack. We had our favorites --- Charles, Wendy, Robbie, Harvey, Mr. Johnson, Darwin, and a few others I can't remember their names. Even in bad snow weather we got home safely, though not always early. One snow storm I got home at 10:00pm. Others got home at midnight. Keller Bus commuter service was a life saver for me.

Great service on short notice. Driver was extremely courteous and helped us with a ton of luggage…read more Would definitely use them again!

Wonderful and friendly staff. I've never had the pleasure of working with a more punctual or…read morewell-managed company. I would definitely recommend! Many thanks to Mauricio, I'd love to work with you again.

Jack with silver is an amazing cab driver you will always be pleased always here within. 10-15 min…read moreand goes the shortest way alway

I wish I had of looked at these reviews before booking this company to take my 6 family members to…read morethe airport. He was over 1/2 hr late, was lost and kept calling me for directions. Then he drove like a crazy person weaving in and out of traffic and making wrong turns. He also blatantly lied to people on the phone while we were in the van and told them he would pick them up in 10 minutes when we weren't even close to the airport yet and the passenger was in Annapolis! I was shocked to learn that this man -- ANDY is actually the OWNER of the company! No one to report this to. He also did not honor the quote he gave and upped the cost the day of. Nothing good to say whatsoever. AVOID!!!!!