I worked with Sayeed to transport my 15 year old daughter and her friend from BWI airport to a…read moredowntown Washington D.C hotel for the 2017 Girl Up Leadership Summit. I was extremely nervous but Sayeed and the driver, Ali, were so kind, helpful, and thorough. I must've called Sayeed a half dozen times with questions that were met with reassurance. Just as he promised, he sent an email the night before their flight, tracked their flight and was there early as the flight arrived early, called me to reassure me that he had contacted the girls, and then contacted me again when he had safely dropped the girls off at their hotel. Not only were they affordable, they accommodated a nervous mother in every way that they could. The girls also said that the driver, Ali, was extremely kind and professional. I would highly recommend BWI Shuttle as your go to for a car service. We will certainly be using them for our future trips to the Baltimore/D.C area.

If I could give zero stars, I would. Rude customer service representatives and a misleading name. I…read morehad a safety concern regarding the airport shuttle and thought they were in charge of the airport shuttles. The representative rudely accused me of lying when I said I had googled "BWI airport shuttle customer service" and this company's number was the first number that came up. After I told the representative I did not want to continue the conversation and ended the call, I received repeated calls from multiple numbers, including the main numbers and then the representatives' personal cell phones. They would call again immediately after I declined the call, and this persisted until I blocked them. I blocked several numbers, but additional calls kept coming in from other numbers. I did not consent to this repeated contact; this behavior is considered harassment in the eyes of the law. Disgusting and unprofessional behavior. Please do not give this company your business, ever.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

If I could give a "0" I would. I reserved a reservation with BWI Airport Sudan and Shuttle service…read moreand requested a 7:30 AM pick up. I was supposed to receive a call upon arrival. After 15 minutes no one showed so I tried calling the "24 hour" phone number. From their I called several other times and ended up being sent directly to voicemail. Finally after 8:00 someone called me back but at that point I was already late for my meeting. It's just bad customer service.

Do not use. Used once without issue on inbound BWI. Booked a return and they simply didn't show up…read more No call, no warning. Unable to reach by phone. Almost missed our flight. THANKS #BWISedan for leaving us hanging. Like others, I'd give -'S if possible.

Took a SuperShuttle yesterday I agree with most of the other reviews here. Driver insisted on…read moretaking the long route through dense traffic rather than the shot traffic free route as he didn't have a EZ-Pass? I know wtf? That almost as basic as having tires in the DC area. next time Lyft!!!

My flight boarded at 7:25 am The shuttle got me there at…read more6:25 am. Its the holiday. At 10:44 am, I am still sitting im the airport. This is the 2 nd time this service failed me. Never again.

I live in VA but was leaving my car at a friend's apartment who lived near BWI. I needed to get…read morefrom the apartment complex to BWI. I've never used Uber or Lyft and really don't want to... heard a few horror stories and I watch a lot of Law & Order. :) I hadn't taken a taxi in over a decade either but I got on Yelp to see if I could find a good one. All Star Taxi had about 20 reviews and all were 5 star. Soooo.. I called them up and reserved a taxi to pick me up on the day of my departure at 0830. Easy peasy. Well... good ol' DC traffic had me running late that morning. Called them en route and asked if I could bump up the pick up time to 0845. I got there about 0835 and the taxi was there about 5 minutes later (5 minutes earlier than the new requested pick up time). It was nearly a month ago, but I believe the driver's name was Chris. Chris loaded all my luggage for me and had a great personality. He was polite, funny, and easy to have a normal, not forced, conversation. I was leaving for 3.5 weeks so I brought my bananas from home thinking I could find someone who would eat them rather than throwing them out or letting them rot while I was gone. Turns out, he loves bananas! :) Fortunately, for me, his service was stellar... anything but bananas. Many thanks!!! I highly recommend All Star Taxi!

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Brian truly delivered an exceptional service on our wedding day. When they say "Personal Touch,"…read morethey really mean it because it genuinely felt like he is a relative driving us to the courthouse and later back home. Brian was warm, punctual, and extremely professional, and his kindness, thoughtfulness made our day even more special. BTW, we also want to thank your wife for the beautiful decorations inside the car. We are so grateful for your wonderful service, Brian. We highly recommend them to anyone looking for a chauffeur who goes above and beyond. Will catch up soon!

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Service was great, on time, with no hassles at all. Will definitely call them the next time I…read moretravel.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Everything went fine. On time. Clean car. Easy contact and communications. Knowledgeable driver…read more Will use again.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

The certificate was not expired as we contacted you before it expired to make our reservation, as…read moreitstands it expires tomorrow, we asked you to extend 1 week to pick the kids up on there last day of school, where the certificate was issued too. Great customer service would have been not to cuss at us, and maybe offer an extra fee for the kids , you chose to tell us to F#@k off....not Profesional, at all​

Couldn't have been better! I was a little hesitant because there were no Yelp reviews yet. While I…read morewas shopping for a limo I was looking for a company with great service at a low price. First I was looking at limos4less (probably because of the name) but the reviews basically said not to expect great service because you get what you pay for there. I was surprising my girlfriend for her birthday by taking a limo to an upscale jazz spot downtown and I did Not want to take a risk of low quality service. I first requested a basic stretch limo for 3 hours from at least 5 limousine companies in the area. Platinum Plus was the most professional in their response and they even gave me a list of options for other types of limos and all of their prices for 3 hours of service. On top of that, the prices were some of the cheapest I've seen! Ended up upgrading to the Chrysler 300 tuxedo top limousine and it looked amazing! Did I mention I requested the limo with less than a week notice? And I was STILL able to take a look at the limousine before the big day. On the big day the driver arrived early. I don't know exactly what time he got there but he was supposed to arrive at 6:15 and when me and my girlfriend walked outside the driver was standing outside with our door open and the red carpet rolled out! He was looking sharp and was very polite and professional. He probably took 20 pictures of us and even suggested some poses. Once we got to the jazz spot (on time) he said just give him a call when we're ready to leave. An hour and a half later I called him and by the time we got downstairs and outside, he was standing there again with the door open. Platinum Plus had earned a customer for life. If you want quality with a great price this is the place to go. Every request will be fulfilled.