After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Thank you so much for the excellent customer service...great value and a beautiful car!read more

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

Prompt follow-up to review details. Driver arrived very early. He actively cared about our cat…read morecarriers and how best to place our cats, us and our bags. SUV was in excellent condition. Helped us with our bags and cats to the curb. Excellent service all around. We will be using Zulk transportation on our way back and future trips. Thank you!

I have used Next Destination Transportation Services over the past several years. Their…read moretransportation services are absolutely the best! They have always been on time and are easy to reach at all times. Their prices are extremely fair, too. What I love most is the owner Marion wants to make sure his customers are happy and satisfied! I highly recommend this company if you need transportation services. Unlike Uber they will get your luggage from your house and return it back to your house. Like I said they are a cut above the rest!!!

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

If I could give a "0" I would. I reserved a reservation with BWI Airport Sudan and Shuttle service…read moreand requested a 7:30 AM pick up. I was supposed to receive a call upon arrival. After 15 minutes no one showed so I tried calling the "24 hour" phone number. From their I called several other times and ended up being sent directly to voicemail. Finally after 8:00 someone called me back but at that point I was already late for my meeting. It's just bad customer service.

Do not use. Used once without issue on inbound BWI. Booked a return and they simply didn't show up…read more No call, no warning. Unable to reach by phone. Almost missed our flight. THANKS #BWISedan for leaving us hanging. Like others, I'd give -'S if possible.

My flight boarded at 7:25 am The shuttle got me there at…read more6:25 am. Its the holiday. At 10:44 am, I am still sitting im the airport. This is the 2 nd time this service failed me. Never again.

Prescheduled ride to/from home and BWI. Ride from home to BWI was flawless. Driver ditched us for…read moreride home from BWI. He has access to the same flight information and can see the plane had a (4 minute) delay. He left me a voicemail at the flight landing time with instructions to collect my luggage and come outside, and then left. No excuse. Will never use Super Shuttle again.

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Absolutely incredible customer service. Arnie was able to accommodate my last minute request for an…read moreearly morning pickup for a flight out of BWI even though they were already solidly booked on a Monday morning. Driver was on time, super nice, and when I realize that I had forgotten something when we arrived at the airport, they went above and beyond to find a solution. They will be my go-to every time I need a ride. Thank you!

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

Excellent service - great communication. Showed up on time, the minibus was clean and comfortableread more

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Great responsiveness! They were not able to help me in my area, but they did answer the phone and…read moreextremely polite and helpful!

The driver charged me $40 after the dispatcher told me it was $22. I even provide the exact…read moreaddresses for pickup and drop off. It would be been cheaper to Uber or Lyft. Even when I told the driver, he said the dispatcher gave me too low a quote. I was in a bind on Christmas morning and I feel like the driver took advantage of a desperate situation.

The owner of this company is down right rude. After arranging a pickup for a hotel guest to get to…read morethe airport, the guest advises he needs to cancel because a colleague would be taking him instead. When we called to cancel the ride, the owner says "This is why we don't take calls from your hotel." and hangs up. Is this man not in the transportation business? Does he not understand a hotel not having a shuttle service is advantageous to his company? Worse, he happens to be telling this to the hotel's General Manager. Well, if he rather not take calls for our guests, we rather not recommend this service to anyone. Instead, when in Anne Arundel County, MD we highly recommend using Lyft and Uber where one can expect better quality service and guess what, they understand they're in the transportation business and won't gripe if you need to cancel, or insult you later!