Fake a$$ taxi service! I called their number and received a text confirming pickup time. I booked a…read moretrip from the inner harbor to BWI on 8/19/2025 and they certainly didn't send a clean red taxi my way. Instead, I was in a filthy, absolutely disgusting car that reeked of marijuana. I shouldn't have even gotten in it. Ended up with a massive headache at the airport because of the smell. Pictures don't even do this nasty ride justice. The driver was okay. We didn't say a word the entire way. Sketchy as hell vehicle and taxi service. Pick elsewhere for your ride! Never again!

Literally don't ever use this fake service. This is not an actual taxi service, they just charge a…read morehuge flat rate? Charging $25 for a 2 mile distance you must be ridiculous. Uber lyft and empower can get you a ride for the same distance for $7. Never using this service again. Then asking me to Zelle? Yeah no lol. Do not ever use this service EVER.

Given my Southwest loyalty and my love of direct flights, when I venture into DC, I usually end up…read morecoming by way of DCA/Ronald Reagan. The airport is fairly small, and can get pretty congested during busy times, but that is legit any airport at this point...good thing with DCA is it is fairly well laid out, thoughtful with the restaurant and shopping options, clean, and in good condition for an aging and busy airport. Getting to and from is easy as well. The ride share areas is easy to find and as long as everyone follows the lay of the land, getting scooped up or dropped off is not a big hassle. While I usually do not take advantage, the Metro is available here and is easy to navigate to and from. Security for the terminals was easy to navigate and did not take long at all, especially for pre-check. Overall, DCA is a my go-to airport when flying in and out of DC, especially when Atlanta or Nashville are on the other end of my flights. Always easy with solid flight schedules.

Welcome to the list of airports I'll never stop in again, DCA! Multiple TSA security checkpoints is…read morea new idiotic thing I never needed to experience. Hopefully if anyone does have to stop here, you won't have a layover AT ALL, especially in Terminal A - because if you do, you'll have nowhere to walk to, one restaurant and one bar (drastically overpriced of course) to choose from, and cramped spaces wherever you settle on sitting! If you want to walk or have a variety in food & drink, you'll have to go through another TSA, then back again through Terminal A's TSA when you're ready to return. The only reasonable excuse I can think of for this is that they have doors to the outside in between terminals. Still it's horrible layout planning aaand there is always opportunity to fix it... but whatever DCA. Also in that lovely A terminal, it was hot as hell and it was 80 degrees outside so I'm really not sure why we needed the hot on in an already cramped space. The whole area hasn't been updated since it was built, the bathrooms are tiny and dirty; even the entryway to the bathroom was too narrow, and I'm a skinny beyotch... there was disappointment at every single turn. Steven at Legal Seafoods is the only good thing we found in this airport. Thank satan for his impeccable margaritas and that clam chowdah because otherwise, that horrendous 9-hour layover would have been completely unbearable. Oh but remember, this area is a NO "to-go drinks" zone, which really wasn't a surprise to hear. I fully expected yet another disappointing answer when I asked... but that's the DC way these days, isn't it? All this ugliness and idiocy sprawled out all over the place completely fits in perfectly in Washington DC. I sure do hope the whole area finds a cure for its disease soon.

This company always answers the phone, they are always on time, they always help with bags, and…read morethey are very competitively priced. Hands down, the best cab experience ever. Keep up the great work 5 Star!

The driver charged me $40 after the dispatcher told me it was $22. I even provide the exact…read moreaddresses for pickup and drop off. It would be been cheaper to Uber or Lyft. Even when I told the driver, he said the dispatcher gave me too low a quote. I was in a bind on Christmas morning and I feel like the driver took advantage of a desperate situation.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

It's pretty simple. Pick up customer, take to airport. Even though I called 2 hours beforehand to…read moremake the appointment, I guess it wasn't enough. 10 minutes after the reserved time, no cab, no call. 10 more minutes later, after I called, it was "wait another 15 minutes, and we'll send someone out." No thanks. Bottom line: if you want to gamble that *maybe* a cab will come to pick you up, these are the guys you want. My recommendation: try someone else.

This was the perfect alternative to hiring a shuttle to get from NW DC to BWI…read more Plain and simple: *The car arrived when they said it would *The driver was courteous, very friendly and a good driver (which, after our experience getting FROM BWI to the hotel, was a tremendous relief!) *The car was clean *They got us to the airport in plenty of time *The price ($95 w/o tip) was the best price we found for a private car We will absolutely use Airport Express Transportation again when we are in DC.

Thanks for a great ride. I could not get any cab to respond to my request then I remember…read moreReliable...they answered my call and made quick work getting to me. Thanks so much for the professional service! Jane CC Annapolis, MD

While we did not use this cab service, this cab was blocking the crosswalk…read more /ramp at our local grocery. With our full cart, we could not access the exit ramp. Finally the driver moved the cab. As we made our way around the cab, my husband shook his head. The cab driver then yelled at us and proceeded to make rude gestures at us. We were only trying to exit a store via the crosswalk he was blocking with his cab. The cab driver's rude and unprofessional behavior was evident. Would not recommend this cab service based on this behavior.

This is a really good option, especially in the early hours of the morning. I had to pick up…read moretransportation to a hotel at like 3:00 a.m. in the morning. Throughout my travel from KY to MD, I was trying to keep in touch with a yellow cab and no matter how many contacts I made, they still had a hard time tracking down a driver. Such a waste. But if your lucky enough to pick up your baggage from carousel 9 and step outside, you will be able to see a podium where a gal will help you get a taxi. This is such a good service for anyone new to the airport. The only problem is going to be the pay though because a 35 mile drive will cost one, one way, $87! The driver I had was really nice and so I put his number for this business. The actual business does not have phone number because it is associated with the airport. I am probably going to use him again to get me back to the airport after my hotel stay. It is always nice to build up contacts when traveling. ----------------------------------------------------------------------------------------------------- I used the same driver as the one who picked me up and he was right on time. I checked out of the hotel and he was right there with the taxi. Of course, him and I communicated the day prior and around 8:15 a.m. he stated that he would be at the hotel by 8:45-9:00 p.m. He was actually at the hotel earlier than that!

5 isn't enough stars for the jerk chicken rueben sandwich that I had at National Airport!…read more An employee named Mr. Kemar recommended that I get the sandwich heated up and then he made it himself. I'm 55 years old and I travel 5-10 weekends in most years. I can say without a doubt that Kemar made me the best sandwich that I've ever had in an airport. The taste, texture and quantity of ingredients was tremendous. I even went back for another one 5 days later when I was flying through this airport again. WOW! Expectations were totally shattered.

Flight 11:11 My…read moreflight had an Angel Number I just knew it was going to be a great time . This was my first time experiencing Reagan National . It is very easy to navigate. TSA was not a nightmare and my American Airline flight was on time. Of course the food was expensive so I ate a meal before I came to Reagan. I didn't check my bags . If you have the app for your airline you can by pass checking in at the kiosk. The bathrooms were clean and if I needed help the staff was very helpful.