I highly recommend this company for home remodeling. These…read moreguys did amazing work. Very prompt and clear communication, installed what you see in the attached pictures. Made the whole process much less painful than I was expecting. Also, afterwards came back and helped me get my kitchen back up to full speed helping me with the sink, disposal, and major appliances. This is how all companies should do business. Highly recommend. 5 stars!

8/24/22 *UPDATE* I…read morehad a good conversation with Danielle and we've reached an agreement. She has admitted there were some big learning and growth moments with what has transpired with our case, and as a result, has apologized. In addition, they admitted they didn't order the correct part and should have spent more time ensuring their initial mistake wasn't repeated. It's a rare occasion to have a company admit they repeated a mistake and are willing to work towards an agreeable resolution. Thankfully ABW has shown they are concerned with what happens to their customers, you just have to let them kindly know if they are heading down the wrong path. To sum it up, they are willing to work with you to make sure you're happy, just make sure you have an open communication line with them. _______________________ *ORIGINAL REVIEW* I'm not sure where to begin, but it's been an absolute nightmare. Our microwave broke in April, we are a week away from September, and the microwave is still not fixed despite them coming out 4 separate times. In short, ABW has been to our house 4 times; 3 times with the wrong part. Yes, they ordered the wrong microwave door 3 times. They came to our house 3 times with the wrong door. I really don't know what else to say or how best to describe what happened other than pure incompetence. I don't think I've ever had to deal with a situation like this before, since most companies would find a solution after their first mistake, but clearly they care only about your money and how much they can grab from you. After a lot of back-and-forth via email, it was discovered that they had been entering the wrong model number from the beginning, but we were told that it was Bosch who kept sending the wrong part. So they blamed Bosch and failed miserably at taking ownership of the mistake they made over, over and over again. In the photos below you'll see one of the final emails where they're "apologizing" and giving us a "discount". However, after researching the right parts number, the $374.49 "discount" from their original asking price of $627.59 is roughly the average and going price for said door. At face value, it's clear we're still being ripped off despite their egregious and continuous mistake of ordering the wrong part not only once, not twice, but three times. Could you imagine ordering the wrong part for a customer, telling them it's on back order, and making three service calls over the course of 5 months? I can't. I'd be fired. I'm truly at a loss for words. I'm sorry to say, but for your sanity please find another business to order parts, equipment or have any type of service done. Please learn from my horrible experience and find another business to buy and service your appliances.

Very helpful! Great selection, extremely knowledgeable, but no pressure sales tactics!read more

Based on google reviews and the raves about installation as well, we went to check out Appliance…read moreCenter in Manassas. It's a small store but Ali was very knowledgeable, especially when he learned we wanted something very reliable. We had a pair of Maytags that lasted 37 years, something that doesn't happen these days with appliances. Ali suggested the Speed Queen washer and dryer which had 5 year warranty and 10 year for the motor - wow! Got both machines delivered the next day, fantastic install. It was all so quick, great advice and service. We don't live in Manassas but are in Fairfax so we really appreciated the next day delivery. Awesome.

Bought a new scratch and dent refrigerator to replace an old one. Ali was very patient with us…read morewhile we looked at several models. It is nice to deal with a small business and not a large box store with employees that either don't know their products nor really care to help you. There was a good variety of refrigerators to choose from. Prices are reasonable and delivery was excellent! I expected delivery to cost more than he charged. The two delivery guys were fantastic. Called ahead of time and delivered on time

I can't say enough about this company. Jim was wonderful. He helped me to get information on a…read moretelephone land line service that was out of service for a 101 year old dad. This was not even his problem. I just called this company to inquire about an installation and told him my problem and he immediately told me he would call me back. He had a friend that he could get information and would let me know what was going on. He called me back with the accurate information and I was able to solve my problem. Again, Jim was just a phone call to inquire about installation and he helped me to solve my problem that was not even connected to a request. Just that kind of help alone is enough to show this Company cares who you are and your needs. I highly recommend them. Thank you Jim and Sat'man Gail Hass

Jim and Dave came to our rescue a storm ruined our Starlink wifi. They fixed all the issues even…read moreStarlink Support couldn't help us with. Our WiFi has never worked better!

I needed a new kitchen and friend of my recommended Mehmet. I called him and he came in next day…read more He was an amazing person and he gave me a really good deal. I waited until he finishes all the job to write this review, because it's a small company and I didn't hear about him before. He did a really good job in our kitchen, otherwise I could have a really big problem with my wife but he saved me. I would work with him again without any problem I recommend to everyone

My favorite granite shop and people very friendly and professional and they make a great work also…read moreknow what they doing! I like that and i am very satisfied! Thank yo

Very disappointed. I just called a few minutes ago to ask about a range that is Google assistant…read more He gave me 2 options a Samsung and an LG. I asked him about delivery and hallaway he also helped me with that. I asked if there's anybody that could assist with setting up the Google and he said no and he said is that OK. I said no is there a manager. He hung up the phone on me . I am calling for a friend because he is now legally blind and needs assistance. I would think that you would be able to give me someone who to contact for this assistance. You could tell when he answered the phone he just did not want to be bothered. I understand you are not capable of set up. I got that. But if I purchase the product, you should have info about said product.

These guys are excellent! They showed up exactly on time, with masks on, and all the proper…read moreequipment for installation. Transparency was there throughout the purchasing process in prices, installation charges, and stock availability. In particular, I appreciated receiving notice of damage to one of the machines before delivery. Now Appliance reordered the machine from the manufacturer and is prepared to deliver and install when in stock for no extra charge. The salesman, Chris, was responsive both by phone and email. He was very helpful in selecting the appliances that fit our budget. If I had my wish, the online catalog would be easier to navigate as it has no search/filter feature.

AAA Appliances is the best place to go to for purchasing appliances! I purchased my refrigerator…read morethere earlier this month at a great price and will be going back to purchase an electric range. They have a wide selection at great prices, plus excellent customer service! My kitchen is small, so I needed a smaller model, and they had them in stock. They delivered it the next day. AAA Appliances is now my go-to for appliances, and I have already recommended them to my family and friends. Sue G. C.

I went in in need of a new refrigerator and dishwasher, and ended up with all new appliances,…read morebecause the prices were just that good. After searching Lowe's, Home Depot and Bray and Scarf so I had an expectation that I would spend a certain dollar amount for what I needed, and I was able to find what I needed and wanted for less that amount at AAA. I got my low profile microwave, a stove with pan storage and a built in air fryer, my counter depth French door fridge, and a dishwasher so silent I thought it wasn't working. :-) It was nice to have personalized service, which meant I was able to call back and make a last minute change once I came back home and checked some measurements, and there was no trying to figure out who I spoke with after being placed on indefinite holds. Delivery was scheduled for the following weekend, and the installation and removal was completed efficiently and with consideration for my home (and cat who wanted to be in the mix). Would definitely recommend for anyone in the DMV area, it is worth the ride if you're in need of new appliances and are over the big box store approach.

I'm incredibly impressed with my new wood floors. I needed to restore the upstairs flooring and…read morefind matching wood for downstairs and renovate the staircase--Ali delivered beautifully. His pricing is very fair, and aside from one minor hiccup (which was expected given the condition of the property), everything went smoothly. Ali is not only experienced and skilled, but also genuinely kind and passionate about his work. I especially enjoyed hearing his stories and learning about his deep love for Persian carpets--I even ended up purchasing one for my dinning room. The quality and pricing were unbeatable. Highly recommend!

the owner is a cheater. He changes colorsof carpet without asking.People have already complained…read moreabout him to Virginia Department of Consumer Affairs.He always try to be pushy & always wants to get rid of his old stock. he always pushes the customers to pay by cash too. Make sure you get your contract proofed by someone responsible, because he delibrately misses a room or something on the contract & when u remind him , he says "oh sure, thats included" Very bad customer skills , I would not recommend this place & advice the consumers to steer away from it too.