I appreciate how hard they worked, they tried to figure out why my laptop kept crashing, but they couldn't find anything, they even tried again the next day, but unfortunately they couldn't replicate the crash so they couldn't do anything (I'm being gaslit by my laptop). I love that they're very quick to respond to calls, but I do think $75 is a bit steep for a diagnostics test... read more

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off a damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed read more

First time to come here as recommensed by BestBuy GeekSquad . The shop was closed as it was Armed Forces Day and Jane the owner drove by to diagnise my PC laptop much to my satisfaction. I never regret coming over here. Thanks. read more

Johnson Computer - My PC Laptop - Data Recovery Near Me - Hayward, California

Jane from Johnson Computer helped me diagnose the issue with my PC and got it all repaired in a reasonable amount of time. I would highly recommend them for any computer related issues. read more

Johnson Computer - Data Recovery Near Me - Hayward, California

They always perform great work at reasonable rates. They explain the problem and the repair solution. Always friendly and flexible with repair options. This is a good place for laptop and computer repair. read more

Johnson Computer - Dell laptop - Data Recovery Near Me - Hayward, California

I damaged my gpu while installing my AIO. One of those huge Corsair nuts fell in between the gpu release latch and the mothboard. Trying to get it out, I damaged a chip on my 4070 ti super. To expensive these days to buy another high end gpu, so I found Johnson computer. Jane is a true technician. She resoldered the damaged chip and now card works like before. Only 1 day service. Quick turnaround. Glad I found Johnson Computer. This repair was over my builder skills. This is higher level stuff. read more

Johnson Computer - Gpu - Data Recovery Near Me - Hayward, California

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I had a flash drive that had stopped working and I needed some files off of it. They were recommend by another place as the only place that they knew could fix it. Jane worked her soldering magic and got it working so I could get the information I need. Thx read more

This place helped me find the error in my PC when my parts were not working. I thought the wrong hardware was broken and they helped identify the problem as my motherhoard instead of my GPU, even recommending me where to buy new parts as well. It's a small place but worth every dollar to know what part of your expensive gaming rig is broken when in doubt. I have come here twice once recently and once many years ago and both times I knew what to fix thanks to them! Definitely recommend for people building their own pc who need to diagnose their pc hardware. read more

My beloved Macbook Pro screen was damaged by my cat. Jane was informative, friendly, straight to the point, gave me the costs and options. Very informative. Quick turn around. Very pleased with the service and new screen I received. Highly recommend Jane and her skills. read more

Oh my goodness! So thankful for Jiang! A while back, something heavy had fallen on my MacBook air keyboard that resulted in multiple keys not functioning. It was such a pain because we would have to copy/paste particular letters/numbers every time we typed! Imagine typing an essay or writing a lengthy email. Anyway, took it to Apple and they said the cost to repair the damage would not be worth it and that I'd be better off buying a new laptop. After researching, we came across Johnson Computer! Took my laptop in and they were able to quickly, efficiently, and cost-effectively fix my keyboard! It only took 1 day.. she even fixed my wonky speaker, and battery. Good as new! Thank you, Jiang!! Attached is all the dust she cleaned from my keyboard as well! Yikes! read more

Johnson Computer - Data Recovery Near Me - Hayward, California

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Getting my PC diagnose here, and figure out it's a CPU issue. Love the people here very kind and helpful! read more

Johnson Computer - Data Recovery Near Me - Hayward, California

I brought in my Gaming PC with a faulty Power Source. JANE was very helpful and always contacted me before she did anything. Jane fixed it really fast and it was for a really good price. I really recommend coming here for any Gaming or Desktop PC repair. read more

Johnson Computer - Gaming PC - Data Recovery Near Me - Hayward, California

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Great service as usual. Have been using Johnson Computer for 20 years. Always excellent service. Would refer their service to any one. If I could give six stars I would. Jane is the best. read more

Very clear in charge. Professionalism is awesome. Helped me download data from a dead machine read more

Johnson Computer - Legion - Data Recovery Near Me - Hayward, California

I had a fantastic experience! Price was incredibly responsible, and Jane's friendly demeanor made my day even brighter. Huge thanks for fixing my laptop! read more

Johnson Computer - HP laptop fix! - Data Recovery Near Me - Hayward, California

They did not fixed my laptop but instead I paid $75 for them to look at my laptop. Originally my Keyboards was not working. I drop off my laptop to them and after few hours they called me that my laptop Needed a new motherboard. I ask them how much would it cost for parts and install she told me the labor cost $275 with out parts yet. Too expensive. When I am about to Pick up my laptop. The next day I showed the issue to my IT nephew and he found out that the update for my laptop was corrupted so he re did my update then my issue on my laptop was fixed. The shop manager ask me to give them positive reviews even they did not fix my Laptop and offered $10 back if leave a review. So I did it but deleted when I arrived home. Now my laptop is fix thanks to my nephew. read more

Johnson Computer - Data Recovery Near Me - Hayward, California

I went in to get my hard drive replacement since my computer was already full and then were able to fix it very fast for me. Thank you! read more

Johnson Computer - I brought my work computer in since my hard drive was full and they were super fast to fix it and for me from one day to the other . - Data Recovery Near Me - Hayward, California

This is not how you do business. She takes advantage of people for not knowing much about computers and wanted to charge me $300+ for a simple upgrade because she tried to convince me that my computer has liquid cooling when 100% it doesn't have liquid cooling. Do your research before you come here or she will rip you off. She then offered to pay me $10 when I called her out on her scam. No thanks. read more

Very good service. These guys are professional and did my pc full cleaning. I would certainly recommend others read more

Johnson Computer - My pc needed deep cleaning and these guys did great. I will certainly come next time - Data Recovery Near Me - Hayward, California

Everything went well. From start to finish I was impressed with how Jane understood my computer problem and she fixed it so very quickly. Ordered the parts. Fixed the problem and tutored me on how I should care for my computer in the future read more

Johnson Computer - Data Recovery Near Me - Hayward, California

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They helped me before, several years ago. Now my old IMAC has a display issue making it unusable. I will take it in tomorrow and see what they can do. What I do expect is honesty, and I believe if they can fix it, they will. This is the heart of my recording studio and I need this working! read more

Jane did a great job helping me with my custom PC, I was getting blue screened and not able to reinstall windows, she gave me the options and price it it ends up being a software issue. I dropped it off at 3pm and she was already calling me at 6:30pm the same day to update me that things are going well and figured it out and that she was going to run it overnight to confirm it's good. She called me again the following to let me know all is well and it's ready for pick up! Great service, fast turn around time, great communication. I will be back for any future issues read more

Went to get my custom gaming pc checked because all of a sudden my pc turned on but my monitors didn't. Brought it in early at their shop and after briefly explaining my issue the person assisting me Jane said she doesn't normally do gaming computers cause they're complicated and quoted me at $175 minimum just to CHECK my pc for issues and didn't sound to confident in repairing it. Went to Central Computers in Newark right after hearing that expensive price point and the worker Keymond found the issue after I explained to him and he checked for only like 10mins. The issue seems to be faulty ram sticks as he swapped them out with their own and it booted fine. Now I'm leaving my pc there for a couple days for them to be sure and run full diagnostics for a charge of only $29. Saved a whole lotta money. read more

Jane was great and knowledgeable and her husband was also very nice. They were able to identify the problems of my desktop and also gave me great recommendations to what to do next. Will definitely come back if I need any services regarding PC hardware. read more

Johnson Computer - Data Recovery Near Me - Hayward, California

If I could give more than five stars, I absolutely would! Let me tell you a little story about honesty, care, and honest customer service -- something that feels almost mythical these days... until you meet Jane and Jia at Johnson Computer, Inc. in Hayward, CA. It all started with a phone call. I had a Dell laptop with a 17-inch screen that desperately needed replacing. This wasn't just a "Netflix-and-chill" laptop -- it was our business workhorse, our livelihood. I called six computer repair shops in the area and was met with everything from vague pricing to "we'll get back to you" (spoiler: they never did). Frustration was setting in. Then, I found Johnson Computer, Inc. I called, and Jane answered--and from the moment we spoke, I knew I had struck gold. She was warm, professional, and genuinely invested in helping me. She didn't just answer questions--she walked me through actual solutions--options that made sense and considered my budget without sacrificing quality. It felt like talking to a friend who just happened to be a tech genius. She invited me to bring the laptop in, and that's when I met her husband Jia, the technician and co-owner. These two are the dream team. While Jia handled the screen replacement with absolute precision and skill, Jane kept me updated, informed, and at ease. They worked together seamlessly; this isn't just a business but a shared purpose. And the repair? Perfect. The screen looks brand new, and our laptop--our business essential--is back in full swing. What stood out even more was how they went above and beyond to get the part quickly and communicated with us every step of the way. Their follow-up was better than most doctor's offices! They've been running Johnson Computer, Inc. since the late '90s, and it shows -- in the best possible way. Integrity, experience, and genuine customer care are their foundation. And bonus: they're located in Hayward, just minutes from the freeway. Easy to get to, even easier to love. In a world full of impersonal tech shops and endless runarounds, Jane and Jia are a refreshing reminder that genuine customer service still exists and lives in Hayward. I highly, wholeheartedly, and joyfully recommend Johnson Computer, Inc. They are a gift to the community, and I'm so grateful they're here! read more

Johnson Computer - My Dell Laptop that had the screen replaced. - Data Recovery Near Me - Hayward, California

Johnson Computers is the best repair place. Found it through search engine, after the "genius" at Apple told me my MacBook cant be repaired &needs to be trashed ( so typical !!! ) Jane was particularly helpful as once I mentioned my problem with my laptop she immediately knew what to do and I was able to pick it up couple days later, everything working OK. Excellent service for the price and well worth going with Johnson Computers for reliable and honest service!! read more

Yesterday, Sunday, I called the office to bring my MacBook Pro. The office was closed but Jane went to the office to look at my laptop. When we came to the office Jane was already there. Thank you Jane for making the extra effort. That is what I would call a Great Customer Service. read more

Jane did a great job at resolving my issue and communicating along the way of what worked and what didn't. I recommend their services.

This company has performed hardware repairs on my computer in one day that would normally take a week or two if I had used someone else. They are great at handling software issues too. I have used them for over 15 years, and I am grateful for their help. read more

I had an excellent experience with Johnson Computer. The port was damaged on my external hard drive - and I was unable to access the data. Jane explained the possible scenarios. Then, she recovered all the data and transferred it to a new external hard drive. The service was professional, friendly, and efficient. I will return if I have other computer or data issues. read more

Johnson Computer - Johnson Computer - Data Recovery Near Me - Hayward, California

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Jane at Johnson Computer was very patient with me. My laptop crashed a couple of years ago and I didn't remember all the stuff I had on it. I came by her office a couple of times and we figured out exactly what I wanted off of those files. Additionally we figured out a payment schedule that worked for both of us. GOOD WORK! read more

Johnson computer was perfect! They fixed my son's computer and repaired his fan. His computer now runs perfectly and there is no noise! They were quick and professional and provided amazing service. I am throughly impressed at this business. Thank you! read more

My pc is back!! It used to crash a lot and now it's incredibly fast and well reformated. Hoping no more crashes. Thank you so much for the quick repair! read more

Johnson Computer - PC - Data Recovery Near Me - Hayward, California

Jane helped me save nearly 200GB of data on a hard drive that I dropped and broke 7 yrs ago. She provided better service & better pricing than Best Buy Geek Squad could. And she fixed it in just a day or two!! She showed me all my data was there upon pick up. She was clear, kind, and effective! Very thankful and highly recommend! read more

After going to an Apple Genius, I was not feeling up to buy a new laptop for a broken screen. So I googled and took my laptop here for a repair on a Wednesday. They've advised me to order a replacement online since that would be more cost-efficient for me. I was able to do that within two days and they got the repair done by that weekend. They even checked and dusted off my fan. My laptop looks new again. And no files were lost. I'm so glad this place is open and exists in our neighborhood. I couldn't be happier that I took my laptop here. read more

Johnson Computer - My laptop with a new and working screen - Data Recovery Near Me - Hayward, California

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Yes, take a quick trip to Hayward if you want close to the best. EVerything you ever wanted in speed and quantity.

Very fast screen replacement for my MacBook Pro. Took only 2 days and Jane explained how to avoid my issue in the future. I'm very pleased with the service. read more

It's amazing that I can get the data back from a broken flash usb drive, thanks very much for the excellent services of Johnson computers! read more

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Johnson computers was able to revive my dead iMac and they were prompt and courteous kind and communicated well. Their price was very reasonable to do all the work. It took to take my computer apart and to get it to work again. They save me a lot of money on having a buy a computer and got me back to working again. I highly recommend Johnson computers for your computer repairs. I look forward to working with them again as they suggested some updates for my computer. Very grateful. read more

Johnson Computer - A lovely view from inside Johnson Computer - Data Recovery Near Me - Hayward, California

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They are very professional and do excellent work. I would recommend them to anyone who requires professional work and prompt turn around times. read more