Excellent company. They were professional, very good with communication and on time. Also very…read morereasonably priced.

Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

They need live people that can assist you by phone instead of just a stupid computer answering…read moresystem that doesn't understand everything & it isn't more convenient to it online than getting to talk to live person actually it's more inconvenient than anything else and furthermore I don't appreciate it or like companies that do that really either.

The staff at the McKinney Safelite location are friendly and professional. Jessica was very helpful…read morekeeping me updated and to assist with scheduling my appointment. Initially the wrong windshield was ordered due to the incorrect information from the insurance company. I needed to reschedule my appointment so the work could be completed. Brady completed the installation work quickly and the new windshield looks great! I definitely recommend the staff at this location.

While shopping my tint needs around to area shops, I found myself in downtown McKinney and decided…read moreto stop in unannounced to see if I could get a quote for my 2017 FIAT 124 Spider coupe. Upon entering, I was promptly greeted by Alex who was tidying up the shop after finishing another customer's car. I told him I would like a quote on my car, and he said the owner was out and asked if I had an appointment. When I told him I did not have an appointment, he went ahead and asked if he could help. (My first sign I was in the RIGHT place!) I told Alex I had just purchased a new car and it was hot- I needed tint but didn't want to pay for anything super fancy, just something that would cool the car and complement the overall look of the coupe. He carefully explained about the different products they had available, what each was used for and how the different manufacturer warranties worked, and then gave me a quote for the two door windows, citing that the back window which is hard plastic, wouldn't be wise to tint as the window is too flexible (on purpose due to it being a convertible top) and the tint wouldn't likely stay put. (My second sign I was in the RIGHT place- honest feedback!) Alex quoted me $125 for the two windows, and then told me he wasn't busy at the moment and could do the install while I waited- maybe 30 minutes. I agreed, then followed him to the work bay so he could show me the actual tint he had available. He cut samples and had me hold each up to the light so I could determine transparency while feeling the different thickness of the film. After making a decision, he got to work. 15-20 minutes later he came back in the shop to announce he was finished and to fill out my warranty card and take payment. This is my 2nd time in this shop, though I didn't tell Alex this, and he went above and beyond for me on this job as if I were a new customer. Not only did he listen to my needs, he made appropriate suggestions, and did a completely professional install on my Spider. It looks fantastic! Will definitely be back in the future. Thanks for the GREAT work, Alex! -Troy S.

Couldn't be happier! Albert walked me through all available options and put exact tint on to reduce…read moretemp in truck and reduce glare from hot TX Sun. Was waiting to post review after a week or two to see the difference. Only wish I went to Auto Eclipse the day after I bought my truck rather than waiting so long. They also got me in right away. Thanks Albert!

Service was speedy, friendly, and affordable! Todd came and repaired my windshield on the same…read moremorning, and the process was smooth and easy. Highly recommend these guys!

From the owner: Here at Texas Windshield Service, we specialize in auto glass replacement and rock chip repair…read more What's great about our company is that we will go to your address and perform the work on site at no charge to you.

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

I have used this company probably four times everything went flawlessly this last time basically…read moreghosted me after telling me he would be here at a certain time. I reached out to him to see if he would be able to arrive the next day via text no response.. again the first time I used this company they were great with this last time not so great.

Extremely disappointed with the Safelite McKinney location. Based on the reviews, this clearly…read moreisn't a one-time issue -- it seems to be a pattern. My first appointment was canceled because no technician was available. The second appointment gave me a 12-5 service window, and I didn't receive a call until 2:30 PM telling me they didn't even have the glass. I wasted half my day waiting because there was an utter lack of basic business practices and communication with customers. What's most frustrating is how unbothered everyone seemed. Other than an apology, there was no urgency, accountability, or real effort to make things right. At some point, apologies stop meaning anything when customers continue dealing with the same problems repeatedly. Customers shouldn't have to rearrange their schedules multiple times because of poor planning, lack of communication, and operational failures from a national company that should know better.

I scheduled a week in advance for a mobile service and the day before my appointment they told me…read moretheir boss told them I need to bring it in to the shop. I'm sorry but what's the point of scheduling mobile if you guys are going to switch on me last second.

Great service. They were quick and friendly. They were able to repair the chips on my front auto…read morewindow. The prices were affordable, cheaper than the big franchise auto windows.

Replaced our front windshield on our convertible mercedes bend…read more The windshield got put in right. While they were doing it, they popped up the window.Because it's a convertible that's how they make it fit. In doing so the prop was leaning on the button that made the convertible go up and down. It burned up that motor. They said that they did not do it and they refused to fix it. We will never recommend them and never use them again.

New Image did a fantastic job tinting my truck today!!!!…read moreAlso had them upgrade my headlights to LED, and everything turned out perfectly! The shop and office are clean, great waiting area, prices are great, super friendly and knowledgeable people! Will be back again and again!

Went and got my tint done here amazing customer service and very nice and helpful with what I…read morewanted for my car