I was completely blown away by how honest and professional this company is! I had requested glass…read morereplacement for my 2013 Dodge Durango, because I was told the seal around the windshield was loose and that's why it was making a buzzing sound at high speed. Instead of coming out and charging me to replace the windshield for a solution that he knew would not work, AJ called me immediately and let me know what the most likely problem was. He said the windshield replacement would not solve it, and that I needed to re-seal or replace the cowl under the windshield wipers. He was right.! When I do have a problem with my auto glass, this will be the first guy that I call! Thank you so much, AJ.!

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

Really great job on replacing my windshield! Reasonably priced and less than hour to complete the…read morejob!

Prompt same day service and completed installation with no issues whatsoever. Best quote and worth…read morethe drive to their location.

They quoted a price, I approved and told them I'm in Lewisville, and they never responded after…read morethat.

From the owner: Auto glass replacement and repair at your locations. Please call us to get the best price. All…read moremakes and models.

Couldn't be happier! Albert walked me through all available options and put exact tint on to reduce…read moretemp in truck and reduce glare from hot TX Sun. Was waiting to post review after a week or two to see the difference. Only wish I went to Auto Eclipse the day after I bought my truck rather than waiting so long. They also got me in right away. Thanks Albert!

Called to get information on pricing and scheduling and was provided all the information needed to…read moremake a decision. I called back later to schedule the appointment. When I arrived, I was greeted and provided more information to make the best decision on which tint % I should choose. As I was walking out, they were taking my car to the back. I was told it would take 2 1/2 hours to complete and was called 2 hours and 20 minutes later. The work was great, service was great, and I will definitely be recommending them to anyone who needs auto tint. Great job Auto Eclipse!

They need live people that can assist you by phone instead of just a stupid computer answering…read moresystem that doesn't understand everything & it isn't more convenient to it online than getting to talk to live person actually it's more inconvenient than anything else and furthermore I don't appreciate it or like companies that do that really either.

The staff at the McKinney Safelite location are friendly and professional. Jessica was very helpful…read morekeeping me updated and to assist with scheduling my appointment. Initially the wrong windshield was ordered due to the incorrect information from the insurance company. I needed to reschedule my appointment so the work could be completed. Brady completed the installation work quickly and the new windshield looks great! I definitely recommend the staff at this location.

Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

Friendly. Professional. And they took care of me quickly. I'll use them again if I need auto…read moreglass.

Titan auto glass was on time and professional. My installer did outstanding work. I would…read moredefinitely use them as my preferred auto glass company.

I made an appointment online to have a small chip repaired after a rock smacked my windshield on…read morethe highway. The actual repair process was excellent. For a 9:30am Saturday arrival, the place was nearly empty except for 1 other person. The staff was friendly and the guy got right to work giving us the Safelite spiel and guarantee before the team took the car back to fix the chip. The waiting area was very clean and they have drinks, coffee, tea, and snacks for you to munch on while making fun of whatever TV show is on. It's a very chill environment. Less than 30mins later, my car's done. Of course, the chip is still visible (and that's the case unless you replace the entire windshield) but it's definitely better now than it was before and if anything were to happen with the chip, there's that lifetime guarantee that I can always rely on. My only wish is that they had: 1) More appointments available. I was scheduling right after Thanksgiving week so maybe that was why pickings were slim. 2) A wider window of availability since most of us work during their regular hours and don't want to opt for a 12pm - 4pm "they come to you" repair window.

Extremely disappointed with the Safelite McKinney location. Based on the reviews, this clearly…read moreisn't a one-time issue -- it seems to be a pattern. My first appointment was canceled because no technician was available. The second appointment gave me a 12-5 service window, and I didn't receive a call until 2:30 PM telling me they didn't even have the glass. I wasted half my day waiting because there was an utter lack of basic business practices and communication with customers. What's most frustrating is how unbothered everyone seemed. Other than an apology, there was no urgency, accountability, or real effort to make things right. At some point, apologies stop meaning anything when customers continue dealing with the same problems repeatedly. Customers shouldn't have to rearrange their schedules multiple times because of poor planning, lack of communication, and operational failures from a national company that should know better.

I had a windshield chip repaired today and the service provided was above and beyond. Whenever I…read morehave to have auto glass repaired or replaced Texas Star will be my first choice. Also great to support local!

These guys are great! Both Brad and Taylor are fair, on time, fast and professional. I highly…read morerecommend!

This was a terrific experience from start to finish. Because I was paying for a rental car out of…read moremy own pocket and not by insurance, they took the car in and went right to work. I dropped the car off on Thursday and it was finished the following Tuesday!! Another repair place had told me it would take 2-3 weeks and would cost far more than Texas Collision charged. I dreaded the process of getting the car repaired and Texas Collision made it stress free. And the work is stellar! Jason is standup guy and this place deserves their stellar reputation.

They were recommended to me by my mechanic who mentioned their five star service. I pulled in to…read moreget an estimate and was greeted right away by Dylan. He was very professional and had my car back in no time with a quote which was more than fair. I will definitely be using these guys!