Locally Owned and operated business. Lonnie is as knowledgeable as they come. He understands all…read morefacets of security and access control. He can tell you what works and what doesn't. He can tell you what's easily defeated and what's safe ans secure. The best part is, he stays til the job is done.

From the owner: Security Systems inc. is an independent family owned and operated custom electronic security design…read moreand installation company. We are different, in that we take the task of providing security seriously, we set ourselves apart from competition with full disclosure on known vulnerabilities in video surveillance, access control, and electronic intrusion systems.

We are sometimes quick to criticize and slow to compliment. I want to compliment the Richmond Alarm…read moreCompany. They are servicing three accounts for me and have been for almost 2years. Their service and professionalisms is simply outstanding. Whenever I call their Manager or service technicians they respond immediately. They are quick to find solutions. They are knowledgeable and displays great customer service skills and a high level of professionalism. I just thought it was the right thing to do, to compliment this company for their work culture that they have in place. Well Done and thank you.

Horrid service after Johnson Controls bought them out. They WERE great, locally owned, and…read moreresponsive. Now they badger you for invoices you have already paid, using an Indian Call Center. Prices for monitoring rise constantly. We are delighted to have installed our own system and can give this rotten firm a final good bye. Wish I could give 0 stars to this arrogant, out-of-state company that hoovers up and ruins local companies.

I had a security system installed in my house 25 years ago and it needed upgrading. I contacted…read moreABEC Security, and within two days of my call Sean with ABEC was at my house inspecting the system. He provided me with several options including a hybrid system that involves both wireless and hard wired contacts. The price was reasonable compared to other outfits, he was fast, and incredibly conscientious in terms of responsiveness. He taught me about things the new system could do, like call my cell phone to tell me when the system goes off, and provided me with a portable key fob that I could use to activate or disarm the system. Simply, Sean is a really nice guy, and very easy to work with. If I had a chance to do it all over again, I would again choose ABEC security.

I mean, wow.. Most people pay $30-40 a month for their security systems, this LOCAL company does it…read morefor $20.. this is the real thing folks. this company also does computer repair and TV systems, wiring, and surround sound. http://www.abecelec.com/

At 67, I've lived through well over 800% inflation so $5 per key, for two copies that work…read moreperfectly in my front door lock is very reasonable. I was in and done in 5 minutes. I did hang around to talk a bit, because at the time there was no other customer waiting to be served, and the staff are very friendly. There's plenty of parking on their side street, just north of Broad Street.

Fast, friendly, efficient and all for a good price! As a…read morewalk in they diagnosed my existing set of keys and set me up with a new remote key all in about a half hour!! THANK YOU

I WISH I COULD GIVE ZERO STARS…read more. Absolutely horrible company, and they bank off of weaponized incompetence to avoid fault in situations they created. They allow renters install outdoor security cameras and screen that have wiring inside both living room and dining room, to include a huge screen inside the dining room, but refused to do anything at all to aide in getting in removed for the homeowners. They're excuses included that they do not outright ask the resident if they own the home because if they reside there they assume they are and make the "assumption" that they are responsible adults that can assume the financial responsibilities that come with damaging interior and exterior of the home and that is not their responsibility. Over the phone it is almost impossible to get an agent on the phone when you don't have a phone number associated with an account number, so that is very telling. When I finally was able to speak to an agent they offered no assistance and again repeated that without authorization from the account number they could not access the account ( I don't need to access the account which apparently is in collections btw I need this equipment uninstalled out of our house) and without accessing the account they cannot dispatch a technician. This company offers absolutely no assistance to homeowners, but is overly willing and eager to install equipment and cameras into a home without proper authorization and protects fraudulent renters with no regard to the exterior and interior damage that has been done that the homeowners inherit, and can't do the smallest courtesy of uninstalling and taking their equipment back. And the people working for the company know it and admit to it from the representative I spoke with via phone and the technician who came to our residence. Do better, it's a SCAMMMM!!!

This has been one of the worst companies I've ever worked with. I am a first time home owner and…read moreonly signed with Vivint because they were the first ones to knock on my door... and I didn't do my homework. 3 days after the installation, I decided I didn't like it and wanted to cancel my service. My sales associate told me "you can cancel at anytime", so I took that at face value. When I called to cancel, however, I was told that I "missed the 3 day cutoff by 4 hours and was no longer able to cancel until your equipment is paid off". This month marks one year that I've been a Vivint customer. Within this year, the equipment has failed, had a short, quit working, etc, etc and a tech has been to my house 6 times. Take note that all 6 of these visits have been free of charge. I returned yesterday from a month long military class out of state and discovered that my front door sensor was broken. I called today to schedule a technician to come fix it, only to be told that I had 2 options- I could either troubleshoot it and fix it myself, or pay $99 for a technician to come to my home. I am not an electrical engineer-and if the equipment messes up after I have "fixed" it, it will be my responsibility not the company's- nor do I get a paycheck from Vivint. Therefore, I will not do the job of a Vivint employee. That knocks option 1 out. As I stated above, all of the other tech visits that I've requested within this past year have been at no charge. Now all of a sudden, it costs $99 for someone to fix a piece of equipment that is literally broken and causes my sensor to no longer work (yet I'm still paying for). I understand that companies change their policies, but MOST OF THE TIME companies will alert their customers when that happens. Also, when I kept questioning the customer service representative that I spoke to how long Vivint has had this policy, her answer was "This has been the company's policy since I've been with them." I also asked how long she had been with the company and never got an answer. So therefore, my home is unsecured, yet I'm paying $2,500+ for equipment that does not work and the company will not score fix it if I don't pay an extra $99. If Vivint can tell me how this practice is good customer service, I'll gladly listen. But they haven't been able to, nor are they willing to. I cannot wait to pay off the balance on the equipment that does not work so that I can supposedly cancel my contract with them! I am actively researching other security companies and will gladly change my service when I'm able to.

Super easy to drop in here for key copies. Lovely staff and quick! I called in advance to make sure…read moreI had everything I needed and the woman who answered the call was lovely.

They are so good !!! Best service and all, took him 5 min to open that door !!! I'm so impressed…read morethank you so much !

Today was my first time using Richmond Security. Adam was super helpful and provided tips to help…read moreme save money. I am impressed!

Went to the office on 2 separate occasions to look at safes. The 2nd time I went to negotiate and…read morepurchase a safe. We started to draft an order and the only way they knew what to order was by going off a website belonging to an online retailer for American Security Safes. They did not know the options available. The store manage took my information and said that I would be mailed a quote. That was several weeks ago and I never heard from them. Check other options first.

They never returned call, so I called someone else. Very surprised. Going back to Richmond Alarm…read moreCompany. They are very professional & have done work for us before. Thought I'd find someone a little bit closer, but what's the use if they don't call back

After pricing Home Security systems form ADT, Richmond Alarm, and Dynamark, I chose Security…read moreLogistics. Unlike their competitors their pricing was straight forward with no hidden costs or sales gimmicks. The system Security Logistics offered was functionally superior with a color touchscreen. Plus I own the system from the date of installation and they don't require a long term contract. Their installer was prompt, professional and friendly.