Wow! This is what service is all about! On time, excellent communication, professional and nice…read moredriver (thank you Craig Trotter!), low pricing - this is a wonderful business model. Thank you Ziply, we will definitely use you again!!

After a foiled attempt with Taskrabbit to get a floor model mattress picked up and delivered to my…read morehome from Macy's, I found Ziply online. From the moment I signed up, I was almost immediately reached out to by a driver from Ziply. He was friendly and politely informed me that his vehicle was too small for the job, but that Matt from dispatching would be searching for an alternate vehicle and would be calling me shortly. All of that happened. Not only was my mattress picked up quickly, delivered professionally, but also, the cost was so much more reasonable than what the "tasker" had charged me. Definitely definitely recommend!!!

Excellent courier service in Los Angeles! From start to finish, the experience was smooth,…read moreprofessional, and reliable. The team was very responsive, kept me updated throughout the delivery, and ensured everything arrived safely and on time. What really stood out was their attention to detail and commitment to customer service. It's not easy to find a dependable courier in Los Angeles, but this company exceeded expectations. Whether you need same-day delivery, rush service, or scheduled logistics, they handle it all with efficiency and care. Highly recommend this courier service to anyone looking for fast, trustworthy delivery in Los Angeles!

Attention to detail was everywhere. Excellent service and communication. At every turn, they…read morepromptly informed of status. The recipient was pleased.

I rarely need to use a messenger service but over the past two months that has changed. I chose LA…read moreMessenger because of the reviews that I read and let me tell you...they did not disappoint!! Ron and Rowena are that absolute best. Their professionalism and customer service is outstanding. It's not often that you call a company up, last minute and they tell you that they are there to help you...what can we do for you. In fact, the latest service reservation turned out to be quite the challenge but they took all of the stress and worry off of my shoulders simple by being so reassuring and supportive. Plus, their drivers were the best. I actually forgot to include some paperwork the very first time that I used LA Messenger. Thankfully I remembered a few minutes after the driver left but he had to come back with the box and was the most accommodating person. He definitely exemplified the value that LA Messenger places on their clients by graciously assisting me and not making me feel like an idiot even though it was my mistake. Let me follow that up with I have not been disappointed with the professional service that every driver has given. That's why I highly recommend LA Messenger and they will definitely be my go-to for business and personal purposes from now on!

Been a client for over 10 years and have never had a negative experience. Service is impeccable…read more Dispatchers and drivers are efficient and friendly. I can call a week ahead or last minute and my request is delivered/picked up perfectly!! LA Messengers are the best!!!

Primera vez que envío una caja a El Salvador, estaba algo indeciso en escoger a una empresa en…read morequien confiar, hablé con muchas, pero finalmente me decidí con Solares Express de Van Nuys, cerca de donde vivo, envié una caja con un sink de cocina nuevo en su caja, me dieron un papelito con escritura a mano donde estaba la información mía y del destinatario, pague (cash only) y me dijeron que la caja llegaría a finales de junio..... nunca llame para preguntar cuando llegaría, pues sabía que estas cajas viajan por barco y hoy vivimos en un mundo de atrasos, para mi sorpresa, le llamaron a mi suegra que vive en Lourdes que llegarían el día siguiente a entregarla, y así fue, el 7 de junio a las 6:30 de la mañana la entregaron ( se tardó 2 meses) Solares se ganó mi confianza, definitivamente los recomiendo, Gracias por haber hecho muy bien lo que ustedes saben hacer

The owner is great, not greedy, friendly, and down-to-earth! The choco bananas there are delicious!…read moreI definitely recommend doing business with them and I'd certainly return and be a repeat customer to them!

Super fast! And best customer service. Also, the most…read morereasonably priced. I was shopping something from Sherman oaks to Santa Monica and it was like 30 dollars. I paid 45-60 other places for the same time frame and location. Would definitely recommend!

Very unprofessional. Ruined our chairs by sliding them upside down across a truck bed. Charged us…read moreanyways. And have done little to help resolve the issue. I've found myself going out of my way jus to get the matter handled. I wish a company would do everything in their power to fix a problem they created. Instead they take advantage and move on to the next paying customer. This experience taught me how important customer service is when running a business.

I have been a customer of Alas Cargo for decades. From the days that they started I have been…read moresending all my bb boxes with them. I have never had any problems at all. I have heard horror stories from friends who used other carriers and claimed that their boxes had been opened and that there were missing items on their boxes. I have never had this issue with Alas. Also when one of my boxes have a problem for instance they contact me right away to let me know. I appreciate their service. Thank you Alas. I highly recommend them even for monetary remittances. I find their exchange rate very fair.

I've been sending boxes with this company for years, sometimes as often as every quarter. I've…read morealways been understanding about deliveries taking up to three months because I know they sometimes wait to fill their truck going to Baguio, and I've never complained about that. However, my recent experience with customer service was very disappointing. When my three jumbo boxes were picked up, the three empty boxes that were supposed to be given to me were forgotten. I called to ask if they could simply deliver the empty boxes whenever they had a chance, but instead of offering a solution, Mica/Myka was not helpful. I continued calling for updates for about three weeks. When I finally spoke with her, the way she responded made me feel as though she was questioning whether I was telling the truth about not receiving the boxes. I have no reason to lie about something like this, and I found that very disrespectful. What was most disappointing was the lack of an apology or any effort to resolve the issue. During my first call, her response was essentially, "Kelan ba kasi pinick up?" rather than trying to understand the situation and help. I've been a long-time customer and have been very patient with the company over the years. I understand that mistakes happen, but I expect basic courtesy, respect, and an effort to resolve the problem when they do. Unfortunately, this experience with customer service was enough to make me reconsider using their service in the future.

In hindsight I more than likely won't use this service or anything like it. I needed to serve an…read moreindividual with court filed documents for an upcoming court date within 2 weeks & the individual needed to be served 5 days prior, so I only have 1 week. Time stamps were done, but no pictures to validate the attempts. I can only provide the court with invoice & texts. The court requires the affidavit to be signed by the server & returned to me, in order for me to provide it to clerk at court. Elite stated, they usually charge 40% of the original charge INSANITY?? I wish I could have given this business a 5 star review. Changes were made after I paid. Jackson was pleasant. I won't use this type of service any longer. Best to seek legal aid provided by the respective county or the court.

We were so glad we were able to contact Jackson Alvarez of Elite Service Messenger. Jackson was…read morevery polite and professional. We will be sure to contact Jackson again whenever we need some other Legal Process being served in the San Fernando Valley again in the future and we absolutely positively recommend Elite Service Messenger to everybody.

The always have so many locations and partners! I sent my return package to China and they received…read moreit quickly and I received all my notifications along the way!! Thank you!!

Extremely frustrating experience with DHL Express…read more I've been home all day waiting for an important package. Then around 4:30 PM, I get a notification saying that "Delivery attempted but no response at Consignee address". Complete BS. I have a Ring camera that shows no DHL driver ever came to my house during the supposed delivery attempt. Now my package is stuck at a DHL hub, and I have no idea how long it will be before I actually receive it. If you're going to mark a delivery as "attempted," at least make sure someone actually attempted the delivery. This is incredibly frustrating and a huge waste of my time. DHL Express needs to do better.

Not all heroes wear capes--some drive delivery vans and have a sixth sense for cake-saving…read more I live in Ft. Lauderdale, but I ordered a cake from Susie Cakes in Long Beach, CA, to surprise my sister in Huntington Beach. Sounds simple, right? WRONG. I tried Uber Delivery, DoorDash, and many more other delivery services and even sent a few heartfelt pleas to the universe--nobody was willing to deliver my precious dessert. It was like a sad, cake-less episode of Mission Impossible. In a final act of desperation (and possibly madness), I opened a Yelp project request, and bam--Santos to the rescue! Not only did he respond faster than a pizza delivery guy, but he quoted me an amazing price despite it being a last-minute, urgent cake mission. Like, I could almost hear him say, "Cake? No problem." Then, the real magic happened. Santos sent me photos of him arriving at the bakery, a screenshot of the GPS routing him to my sister's home (he's basically the cake delivery GPS whisperer), and even a shot of the cake safely at my sister's doorstep like a true cake hero. Santos's service was above and beyond anything I could have ever expected--professional, friendly, polite, and seemingly part-time superhero. If you need something delivered with the urgency of a secret agent and the precision of a ninja, look no further. You won't be disappointed with Santos at Pro Pickup and Delivery. Unless you don't like cake... then, maybe. But still, five stars!

=Pick up and drop off=…read more First time needs help to pick up and drop off. Armando was courteous and patient, very attend to details and very considerate/accommodates of my keep changing schedule situation. When I reached out - He responds right away and listens to all my concerns and requests (with so much patient). I would've give him a 6 stars review if there's room to add one more star cause he really listens and follows through which is really rare these days. He text me when he got to the pick up location, he texted me when he pick up the items (even sent me picture of the things pick up) and promptly get to the destination with my items in perfect condition. And that big smile on his face! And so polite, what a gentleman!! GREAT JOB, Armando, you are now my sole go to guy from now on and I will tell all my church friends to contact you!!