I've only had one interaction with them so far, but I felt him rude & on defense - literally for no…read morereason!! Due to the fact that I couldn't verify an address for him?! I could not possibly verify what I did not know, right?! So I felt he was excessively on the negative, did not appreciate his attitude. But in his defense, maybe he was having a bad day?? However, I have tried to call him 2 business days in a row and have heard nothing back from him. Yet.

I was an add /delete on a lease that had been month to month for something like 2 years. I was…read morenever told that. .. I was told they were working on a new computer system by Tamara Lowden who works for CC and was one of my housemates and that the current lease ended in August I never received a copy of the lease. When I asked about it I was told everything was OK. We were getting a new lease. Total lie!! It gets better. These are some of the stupidest people ive ever come across. Tamara is a bonafied criminal. Prison time and she does maintenance. ​e

As a first time home buyer, I thought the buying process would be daunting. That is until we met…read moreCailen. She was attentive to my families specific needs and wants. Cailen always kept us in the loop and made sure to point out things that first time home buyers would not know what to observe. The homes we viewed were all within my price range and never tried to upsell us. Her honesty, motivation, availability, and attention to detail are what led us to close on our first home with her. Not to mention she was present for the closing appointment! She made sure everything went smoothly up until the day we had the keys in hand. My family and I developed an excellent relationship with her, and she maintains to keep in touch with us. I have recommended family, friends, and co-workers to her. If I plan to sell my home and buy again, I intend to return to her. Thank you Cailen for your hard work and helping us complete one of our life goals!

Wow! What a great company to work with! In 7 years Charlie Hansen has never failed us. We've gone…read morefrom an apartment to a good house to a great house with her expert guidance. Now we must move again, only because owners need to sell. We have no fear that Charlie will once again find the right, perfect place for us. R & R is caring, expeditious on repairs, have an online portal for payments, and I won't use anyone else!

This has been a great company to rent from! My boyfriend and I have lived in a house rented through…read moreAcorn for almost 3 years. We recently moved out, and they were extremely helpful from start to finish. For starters, we were moving from out of state, so we had a week scheduled to view and apply for a place to live. We looked at several properties managed by Acorn, and they were on time and courteous for every appointment. When we were ready to apply they were very helpful, and we found out very quickly that we had been approved! We did have to pay a huge deposit due to my boyfriend's non-existent credit, but it was refundable, so we decided to go for it. When we got back into town for move in day they were on time getting our keys, and pretty hands off, not very talkative in the office, but we prefer that. We were a little bummed because when we viewed the house we were told the ceiling fan would be installed by the time we moved in, but upon arrival- no ceiling fan. We found it later in the attic... not sure what that was about, but it wasn't a huge deal. We did have brand new carpet though, so that was nice. Our three years at our house were great with Acorn. The few times we had issues they were on top of fixing them. Our house may not have been up to some people's standards, but as two 25 yr olds, this was our first house to ourselves, so we were not picky. The ice maker didn't work, the fridge sometimes leaked, and there were some weird decoration choices in the house, but we loved it. Once our first year lease was over, they came for a walk through, and said since we took such good care of the house we could sign another lease, or go month to month without a price raise! We weren't sure how long we were going to stay, so we went month to month. We never had any issues with this, and the price stayed constant all three years. We had one more scheduled walk through during our time there, with two different agents, and they were both incredibly friendly and courteous about our space. Any time we emailed with questions, they were answered quickly, and the one time I was late on rent they were understanding and apologetic about the late fee- my fault. When we told them we were planning on moving, they were quick with detailed instructions, and answered any questions along the way. We got our deposit refund right on time as well. We didn't agree fully with some of the deductions from our deposit, so I reached out, and was answered quickly and politely by LaDonna. They reviewed my concerns promptly, and ended up refunding more back to us. I will say that I think they need to find a new company to hire out for their cleaning. Our apartment was spotless when we left- we hired cleaners ourselves, and inspected it after cleaning, and it was done above and beyond the move out cleaning list Acorn had given us. LaDonna kindly sent me the itemized list that the company they contract to clean gave them (so this is not on Acorn, rather their cleaners) and they were billed for 15 hours of cleaning- there is no way in hell that house needed that much cleaning, and I know for a fact that several items on their list were already clean. Like I said, not Acorn's fault, but I do feel like they should maybe review the company they use, as that seemed really shady to me. Overall, while the property itself wasn't perfect, it was well-loved and had a ton of character! Acorn was easy and friendly to work with, and quick to help us when needed. I would definitely recommend them.

Terrible company. I was in a domestic violence situation which I made clear to them, and they still…read morekept my security deposit even though I A) Left the house spotless with no damages B) It is ILLEGAL to take a security deposit in this situation. There is a reason they only accept a money order or cash for the security deposit. Thieves. I will be taking legal action. Jim Straub - I will keep coming after what is due and what is right not only for me, but for all the other people you screwed over. This company messed with a tenant so bad she ended up going back to school to become a lawyer to protect people from crooks like you. Karma is real and it is coming.

I currently live in a Northwoods property, but I'm moving out of town and hunting for a new…read moreapartment. So many apartment complexes and PM companies have bad reviews, so out of curiosity I looked up Northwoods. I was surprised to see such awful comments because I've had a perfect time with them! - All of my maintenance requests have been taken care of promptly. Sometimes the people they send seem a bit shady, but they're always friendly and get the job done. - Online bill pay and maintenance request system - One small rent increase in three years - After hours support - Friendly staff - I looove my apartment. Some features are modern, some dated. But it's the perfect place for me.

We had a great experience with Northwoods PM. Communication was clear and timely, and the staff was…read morevery responsive to any questions. Highly recommend them.

We've been renting with Sage for about 4 years, but alas, the time has come for us to move on. My…read morehusband and I have rented through a few different agencies in the Eugene and Roseburg area and this company is by far the best we've ever worked with. Maintanance issues are always taken care of in a timely manner and they make sure the property is safe and beautiful year around. Our apartment with them is probably the best we've ever had as well, it was clean and in good working order when we moved in and I've watched work crews clean and repaint whenever a tenant moves out. I wish they had properties where we are going!

Nice apartment, good environment and landscaping at location. Hands-off management with good…read moreservice and timely communication. Good price for what the apartments offer, although this out-of-stater is not used to so many charges at move-in and move-out. Welcome to the west coast, I suppose. :)

I recently switched my property management company to Chinook after a year of frustration with Trio…read moremy previous company. Trio was slow to answer calls or emails and took two months to get the place rented. They also marked up services and materials adding significant extra cost on top of their monthly cut of the rent. Chinook other the other hand answers calls and emails immediately, does not charge extra fees for basic services and had a renter in place in two weeks. I am so happy to have found Chinook and look forward to a good working relationship. As a property owner I highly recommend Chinook!

I have rented from Chinook for 6 years now. My maintenance request are always completed ASAP, the…read morestaff are always kind to us. Thank you Chinook

I highly recommend Oregon Empire Real Estate & Property Management I have rental units that are…read moreprofessionally managed through Oregon Empire here in beautiful Veneta Oregon and couldn't ask for a more professional organization. Stacy and her team has been a pleasure to work with and really does a fantastic job of managing my rentals plus they are always available for the client and never too busy to respond I truly couldn't ask for a better organization if you have any Real Estate needs please contact Oregon Empire in Veneta Oregon. One last note Stacy and her team are highly committed to the area and frequently host fund raisers for various civic events.

From the owner: The brightest minds of the real estate world and solution-driven attitude distinguish us in the…read morecompetitiveness on the market. Customer-centered services we offer are unparalleled and pair with astonishing performances. Led by knowledgeable and experienced agents, our team serves you with accuracy and refinement, providing the most suitable resolutions. We make sure our clients are satisfied from the beginning of house-hunting to the rest of their lives, living in the places we helped them find.

Renting from Jennings Group has been fine. Nothing exceptional, nothing horrible…read more We picked these apartments because of the security and through the last 7 months I feel they haven't lived up to the security expectations they set forth. My bike was stolen from inside a locked, secure bike locker that was supposed to have video surveillance at all times and Jennings Group didn't do anything about it. They also repaired some cement on one side of our building and in the process removed the gate that required a key to get in the community. Its been over a month now and the gate hasn't been replaced so now the community is not secure. Lindsay at the front desk is helpful and kind, so that's a plus.

Genuinely one of the worst companies you can rent from. We had an open pipe leaking literal…read moreexcrement into our front yard for three years that went unfixed. They would bandaid every problem rather than fix it. But when move out time came they tried to nickel and dime us for double what we put down for the deposit. Ridiculous. Steer clear.

I have read over the previous reviews, and feel that a strong apposing response is needed. I have…read morebeen a renter, a property owner and have had renters in my home. My experience with Heather Hannah and Preferred Northwest Property Management has been a great one! Having Heather in Eugene to navigate the management and care of my home, while I lived out of town was a HUGE relief for me. I had previously tried to rent it myself and was left needing to respond to neighbor complaints, unkempt and damaged property, and a whole mess of issues that left me with headaches stress on a daily basis. The age old saying "you get what you pay for"... Mrs. Hannah was worth every penny!! My only regret was that I did not have her managing the renters in my home from the start. I have many years experience as a renter as well, and although I have never had the pleasure to rent from Mrs. Hannah, my advice to any renter would be to always fill out the property condition form that notes any questionable areas that could possibly be charged to you on move out. And make additional notes on it when moving out also for the manager to refer to when they are doing their final billing. This gives both parties the opportunity to go over any questionable areas and to review the condition of the property from move in to move out. This was a hard lesson learned by myself as well from a different rental company in Eugene. My condolences to every other person out there who has learned this lesson as well. The comment about the broken window has me a little perturbed. From my years of experience with Mrs. Hannah, she is a stickler when it comes to the rules and laws of property management. I do not know the details, but I guess as a renter (and an owner) if there was a broken window into my house, I would be grateful that it was a maintenance person who came in to fix it, and not a burglar who came in to take advantage of it.

I have nothing but positive things to say about this company. They bought the unit after the…read moreprevious owner passed and the new owners we're very gracious with allowances and accommodations. They fixed up the property yet didn't give me a tremendous rent increase. The owners and property managers are kind and respectful, maintenance is timely and respectful ; I won't be moving until I can buy myself! I've rented for many years and I have yet to have such an awesome property management company.