I scheduled my first ever ENT appointment with Del Rey MD in March and with each step of the…read moreprocess, I was thoroughly impressed. Step by step, I was taken care of in a way that I had not received medically since I was a child, or maybe ever. Every question I had or thought I wanted to share was answered and listened to attentively and with genuine enthusiasm. I couldn't believe how deviated my septum was and so scheduling a septoplasty was definitely the next step. I had my procedure done yesterday and each person who helped me was incredibly kind and made me feel safe and comfortable. Even the doctor, whose only job was to perform the procedure made sure to let me know what was happening step by step. Of course, being heavily sedated helped a lot, as I was extremely anxious beforehand, but the care I was given made it even better. So far, not even 24 hours after surgery, I am in no pain whatsoever. They already called me this morning to check up on me and I look forward to my post-op check up. I couldn't recommend this place any more than I already do. Thank you to all the staff and Dr. Sigari for a wonderful experience.

Bait and switch. Try a different office. The nurse and doctor I saw were both great--kind,…read moreprofessional, and helpful. I felt comfortable and well taken care of during that part of my visit. Unfortunately, things took a turn when I interacted with Angela (the blonde older lady staff member). She was very aggressive about trying to schedule me for an elective procedure that I wasn't even sure I needed yet. Instead of giving me space to think things over or ask questions, I felt pressured and uncomfortable. She kept making comments about how she works in multiple offices and making the appointment for a few months out would be easier for HER. She kept saying "I can't even call you to follow up in 5 months?" And said I would need to pay my copay to hold the appointment. Her attitude really took a turn and she just handed me a black folder and said "I guess you can just read about it yourself then, you're all set" and I walked myself out without anyone saying goodbye, or following up. I hope the office can address this, because the medical care itself was good--but the end was a total bait and switch.

Hello I would like to thank Dr. Jesse Tan and his staff for taking great care of me. Dr Tan…read moreperformed a parathyroid dectomy surgery on me and removed a benign tumor and snipped one of my parathyroids it brought my calcium level back to normal it did everything he said it would. There a very professional staff and medical team I would recommend them to anyone thank you so much for taking good care of me. Mark Brainard

I really like Tan Head and Neck Center on Atlantic Ave in Long Beach. I take my father to this…read moreoffice. The doctors are multi generational and everyone is very professional. The Senior Doctor is super funny. The office is really clean. As the name suggests, They provide all care from head to neck. Hearing care. Nasal related problems and neck related problems. I Highly recommend Tan Head and neck.

First time coming to this clinic this year. Went in for throat and nasal issues I'd been having for…read moreyears. I was prescribed nasal spray. I was told I'd have an over the phone follow up. They never mentioned a fee if you miss appointment which is odd because I was told a follow up to see if the spray was working or not which doesn't seem like I was taking space for anyone else walking in. No voicemail was left. I am a medi-cal patient. $50 is a lot for me to pay all for a "missed appointment" that I was not informed about. I was told to send a letter stating what I am stating here and got no response. Just a recurring reminder in the mail. Will not recommend this place.

Terrible service...waited months for a new patient appointment for me and my husband only to have…read moreDr Yoshpe cancel it, by email, 3 weeks prior to the appt date. I called and spoke to friendly person who promised to see if he could find an opening to reschedule my appt. Waited a few days and when I didn't hear back from him, I called the office and got a very unfriendly person who made it clear that she wasn't going to help me (seriously couldn't care less). Decided to share this as a precaution to others that are considering this office/dr.

Dr. Varma is a rare breed today. Not only is she competent and effective, she is friendly and a…read morewonderful communicator!

From the owner: Namrata Varma, DO, is a fellowship-trained pediatric otolaryngologist at SCENT - Southern…read moreCalifornia Ear, Nose, and Throat in Los Alamitos, and Long Beach, California. To better serve her patients and their families, Dr. Varma is fluent in English, Hindi, and Spanish. Dr. Varma received her osteopathic medicine doctorate from Touro University - College of Osteopathic Medicine. She went on to complete her Otolaryngology and Facial Plastic Surgery residency through Michigan State University. She was then accepted into the prestigious Pediatric Otolaryngology fellowship McGill University in Montreal, Quebec, in Canada where she received training in surgical treatment for chronic ear infections, endoscopic and open airway reconstruction, and specialized speech and swallowing disorders. She moved back home to Southern California five years ago and has since been caring for both children and adults with a wide variety of ear, nose, and throat problems, including minimally invasive surgery to treat obstructive salivary gland disorders. With her passion for Pediatrics, Dr. Varma collaborated with the pediatric speech and swallow therapists at Miller Children's and Women's Hospital and has since started a multi-disciplinary Aerodigestive Clinic, addressing the needs of both inpatient and outpatient children with complex swallowing and voice disorders. Despite being early in her career, Dr...

i respect Dr. Kim. He is the non-nonsense type of guy. He is straight to the chase and is confident…read morein his knowledge. I was there for an ear "infection" which turned out to be something else. Dr. Kim made the most accurate, precise diagnosis and prescribed a pharmaceutical treatment. He was concerned about the potential cost of the big pharma medication and suggested a home-remedy which turned out to be effective. Dr. Kim was kind in his approach and suggestions. I can see why some people could be turned off by his approach...because he is competent and dont put up with people's, wise crack individuals mediocre self-help medical assessment learnt on youtube.

This office is not trustworthy. I had a similiar experience as others. Told me I had to pay $180.00…read morebecause my deductable was not paid. After contacting my insurance I was informed tha my deductable was indessd paid. When I asked for my money back they respnse was that they had not sent the claim to insurance and I would not be getting my money back. I will be reporting him to the California Department of Insurance.

I've never had any issues with the front office. Sometimes the wait in the office does take longer…read morethan you'd like, but they are a very business place. We see Dr. Yoshpe and she's the kindest doctor to my high anxiety child. She had a tonsillectomy and adenoidectomy at 7 years old and it went so smoothly and we felt very safe in their hands.

The doctors are phenomenal yet the gals in the front lack good customer services....I was on hold…read more25 min the person whom answered the phone lack to provide name didn't say anything at all and put me on hold WOW, whats going on there????? Office manager please make it a point to advise the front staff whom is the first point of contact to be professional, we all get busy grab a pen write down name and Number call people back don't make them wait on hold 30min. This is horrible customer service.

I really wish I could give this place a better review, because Dr. Todd Miller is great. He's very…read moreknowledgeable, patient, and understanding. I had no problems speaking with him, or seeing him. It's the rest of his staff that I have an issue with. They are not only extremely disorganized, rude, and unknowledgeable, they also take no accountability for their misinformation. I originally called to make a consultation appointment, and they had said that my consultation would be free. Upon entrance, they changed what they said and told me that I would actually have to pay $45. This was annoying, but fine. I told her that I had been told that it would be free, and she said, "Yes, and I misspoke, and I'm sorry about that, but now you need to pay $45." Whatever. Then, after Dr. Miller had said that my procedure would be covered by insurance, she came back and said that no, it would not be covered, even Dr. Miller was pretty sure that it would be. After a little back and forth between them, Dr. Miller told her to look into it, and if it was not covered by my insurance, he would just charge me $25. Two weeks later, I found that *surprise* it *was* covered by my insurance! She was about to charge me x3 the price of something that my insurance ... literally covered .... without checking. Then, I tried to pay my bill online, and the people at the front desk had inputted the incorrect e-mail address, so I could not pay my bill. They tried to say that I gave them the wrong e-mail (but it's my name........ pretty sure I know how to spell my own name?) and were really rude when I spoke to them. So even though I would like to go back and see Dr. Miller, I will not be because this whole process was really annoying and stressful for no reason.

Todd Miller is a crook! Do not go here, seriously! He and his team will over bill your insurance…read morecompany and then play dumb when you call them out. DEE IS THE BILLING department is a joke! She is argumentative and likes to hang up the phone and yell! The girls at the front desk are basically worthless, loc works at front desk and falls asleep on the phone, there is no level of customer service here, they only want to GET YOUR MONEY

I've seen Dr. Fishman several times over the past 7 years. He's an ear, nose and throat doctor…read more(much easier to say than otolaryngologist). Make no mistake, if you are after a warm & fuzzy teddy bear experience this is not what you'll get. He is all business and not Mr. Chatty. He gets right to the point and asks the necessary questions and gives you the information you need to know. I find him to be knowledgable and efficient. The staff, in contrast, are warm and congenial - I like them and have never had any issues. Really my only issue is that I think too many patients are booked which causes unavoidable wait time; expect to be seen 30-45 minutes after your actual appointment time.

I came here several times and never saw Dr Fishman, but I did see two of the other doctors there…read moreand they were both very good. The office staff is very kind as well. I even once got a sizable discount on the service because I had new insurance which they didn't take. The only downside is having to pay to park. Otherwise I recommend.

I love this place. They have saved me a lifetime of being hard of hearing…read more If I knew it was this easy, I would have done it long ago. The staff has changed, but the service is excellent.

I received good service & an excellent type hearing aid , a slim Protek hearing aid. Brian did my…read morehearing test & answered my questions. I went to him six weeks later for cleaning & a checkup on my aid. Brian is a great & friendly audiologist. Very professional. He hooked up my aid to my cell phone so I can hear cell music. News, movies, cellphone call more clearly so far a great experience. Will be back for check upon 41/2 months. My hearing experience has improved . The slim model stays in my ear.