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    John Eagle Acura

    2.5 (321 reviews)
    Closed 9:00 am - 8:00 pm

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    2025 Acura TLX Type S
    Tammie B.

    Update- Things are really starting to go downhill with the lease of my RDX. Apparently the DMV says there is no record of a plate being ordered and now I'm at a loss because I can't get any answers to when or if I will have a plate soon. The temp tag I was given at dealership has expired and I have had to pay to get a 30 day extension.....I'm not happy at all! Why lease or buy a car here if it's going to come with this kind of headache. Our sales guy Roman has tried to help as much as possible but it seems that someone is dropping the ball after the sale.

    Oil Leak

    Dear John Eagle Acura, In response to my last review, as a consumer we strive for transparency and fairness as well. While being as accurate as possible with describing a vehicles condition to a customer, this should have been included to the other family regardless of where the vehicle was in the selling process. This Jeep Wrangler is NOT hard to get under to examine these issues. Those with less experience in purchasing vehicles may not have the knowledge, however, we should be able to rely on the dealer with providing as that say, "We strive for transparency and fairness in all our dealings.." & "Our aim is to be as accurate as possible when describing a vehicle's condition to potential customers." I, as well as my family have personally made up our minds how we feel about this place. No phone call will fix that. The best possible thing you can do as a business is to be HONEST and contact the family that purchased the 2017 Jeep Wrangler. If transparency, accuracy and fairness is the name of your game, then I see you having no issue doing this.

    Code

    Could not be more dissatified with my purchase. I was rushed into signing and this establishment was soley focused on the sale, not the costomer getting a fair deal. That was never considered. Tried to coherse me into a near 10% loan when we have impeccable credit. I didn't need them to finance me at all. I should have walked away right then , and threatened to, but they found a less terrible rate around 8%. Car supposedly had a detailed pre owned inspection but we have SEVERAL check engine lights every couple of days. Braking system and emmision system failures. I brought it in but the service team said they could not pull any codes. Sales team threw in a $3500 charge on my loan which covers basically nothing after reading the fine print. (appearance package) It was never mentioned. I did not have a chance to decline this package. IT WAS ADDED WITHOUT MY KNOWLEDGE! My lawyer is already working on this matter. This was my fourth purchase at this exact location. Fourth car and last car. Congrats, you have successful screwed over a long time customer. Update: I spoke to the sales manager "Josh" who in his professional way explained that the additional $3500 added to my loan had our initials next to it. These crooks can put anything in the contract, not explain it to you and still somehow sleep at night. That might be good enough for you Josh but the rest of us find this highly decietful. Josh told be my salesman would contact me to help me figure out some of the bells and whistle on the car. As you can guess, salesman Harvey hasn't and I suspect necer will call back. Why would he? He already received his commission. What its all about.

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    Pete Sanchez was very pleasant and we appreciated his patience with us.

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    I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

    I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

    Tommie Vaughn Ford

    Tommie Vaughn Ford

    (281 reviews)

    The Heights

    Solid four stars. I've been going to this location for years probably since like 1999 or 98. I…read morecan't even remember. It's been a long time. Since I've moved back to the Heights downtown area, I decided to give them another shot. So close to five stars! I utilized the valet service where they pick up my vehicle, do the oil change, they did a great job as well change the air filter, wipers, etc. that was a 5 star experience! That was an easy five star review for that service. It did an amazing job. I was out of town for three days so they picked up my vehicle. Did all the test and maintenance and everything like that and I come back on my vehicles at my valet. That was super convenient and very nice. I will always utilize that service. However, there was a bit of a scheduling issue. They forgot to pick it up Monday so I had to give him a call, but they got it taken care of that wasn't a big deal. I just kind of falls back to fundamentals if you have an appointment scheduled and sit pick the car up that way there's no confusion and I would have to call to make it happen. They brought the vehicle back and there was like oil stains on the front fender area. Typically most oil change companies cover that that way when you get the car back, it's not dirty. The problem is I just gotta wash at Mister car wash so I had to go take a bath and get it washed again. This is why I give them four stars instead of five. Other than that, it was a great experience. Customer service is great. The convenience of the valet service to pick up and drop off back at my valet. I can't tell you that right there is top-notch service. I'll give them a try again and probably change this to a five star because overall the experience was great.

    I recently purchased a 2021 Ford F-150 Lariat from Tommie Vaughn Ford in Houston. The vehicle was…read moreadvertised online as "Ford Blue Certified," which includes inspection and warranty coverage. After the purchase, I was not provided any certification paperwork or warranty details. Shortly after, I was informed the truck had a coolant issue that could require a full engine replacement. When I returned to the dealership, I had to push multiple times and show proof of the listing before they acknowledged the certification. Even then, there was a delay in providing proper documentation, which raised concerns about whether the certification had actually been completed correctly. During the financing process, I was presented with paperwork reflecting a much higher total amount than expected (around $50k vs. approximately $39k discussed), which I had to question before proceeding. I was also presented with additional add-ons that I had to decline and have removed. In addition, the truck was not provided with a full tank of gas at delivery, and despite the situation, I was not offered any form of compensation for the inconvenience. Due to the condition of the vehicle, the lack of transparency, and the overall experience, I chose to return the truck. I recommend that anyone shopping here verify certification directly with Ford, carefully review all paperwork before signing, and request all documentation upfront. Do not rely solely on how the vehicle is advertised online.

    JJ Auto Body - JJ Auto Body

    JJ Auto Body

    (191 reviews)

    Northside Village

    I'm going to post my journey here so you all can follow my progress with JJ Body Shop. This is my…read morefirst time ever taking my car to a body shop, and after seeing the amazing reviews, I decided to trust them with my repair. For transparency, here's the timeline so far: - April 1: Dropped my car off at the shop - Received a text that my car was in the disassembly stage, and they would let me know if any hidden damage was found - April 9: Received a message that hidden damage was found and that I could reach out for more details - Rich updated me on the damages and let me know he would be sending the supplemental estimate to my insurance So far, my experience has been very good. The shop has been professional, communicative, and easy to work with. I'm hoping they hear back from my insurance soon and that the process doesn't take too long. I'll post my next update next week!

    Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

    John Eagle Acura - car_dealers - Updated May 2026

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