I've been here several times to get lumber and supplies. The employees are helpful and friendly…read more Prices seem reasonable. You might not find everything you need here, but they've got a lot. And they deliver. Parking lot is right out in front.

Just bought a house in seal rock and they have become my go to your place for hardware needs…read more Knowledgeable staff. I needed a fence put in and they gave me several local recommendations. Ultimately one of them worked out perfectly. I am sure they will be seeing me regularly here when I visit

A "go to" place for hardware or metal needs. The storefront looks small, but they have a large and…read morevaried inventory. Competitive prices and great service. I personally go to Hurd's Hardware to buy steel for my fabrication needs. They have a large steel inventory as well. Even for small pieces, their cutting fee is extremely reasonable. It has always been a friendly place to shop.

Hurd s rules,man.Badass old fashioned service.Hurd s rocks,doc.read more

Normally I would give Philomath OR True Value a 5 star rating. But since I've been waiting on a…read moreRefund of $998.00 for, let's see December 19 will be 1 YEAR! I am so deeply Disappointed in the performance of their office staff for taking so long and not being available to answer my call. I have been a loyal customer foe 20+ years at this location. True Value as a whole I would definitely give a rating but NOT PHILOMATH OR. Not the way they have handled this situation, very poorly.

DO NOT let your packages get brought here. I've had to come multiple times to get a package after…read morework (with a ups note on my door) just to be told they haven't received it yet and to come the next day. And today they told me that my mom has to come drive 3 hours to pick up my package for me because it's under her name, with no other options for me other than sending it back. Call ups and have them avoid bringing packages to this location, it's always a major inconvenience I've never had a seemless package pickup.

The best little store in Yachats. A real old fashioned general store! They've come through for me…read moreso many times over the years when I'd forgotten to bring things I needed: a flashlight, a travel candle, and most recently a charging cord. And of course I find a lot of things I don't need, too! One of my favorite t-shirts came from here; it's got their store logo, which is an adorable little steampunk anglerfish. I'm so obsessed that I got a sticker with the same logo on it this trip (also, they have a lot of awesome stickers). On top of that, the staff are super friendly and welcoming! There's one delightful woman who has been there the last couple times, and she's a joy to chat with. I wish I had asked her name. I work retail myself, and she exudes the same warmth I try to give to all of my customers, too. It's not always an easy job, but you can tell when someone genuinely wants to make customers feel at home in their space and takes pride in their job. Also, I'm really obsessed with coming back and getting an anglerfish sweatshirt now.

Super cool little hardware store! The staff are very welcoming, friendly and helpful. We are…read morerenting a VRBO house nearby, and they only allow compressed wood fire logs to be burned in the fireplace. The rental house didn't provide any, so we were on a quest to find some. The nice ladies in the mercantile didn't carry any, but pointed us in the right direction to find some. There is a ton of stuff in here! So much that most likely you'll find something while perusing the store. They even have a baked goods case in front. Great little find in Yachats. Would recommend.

My mom purchased a stihl weedeater at this location. What a joke. First the string wouldn't…read morerelease so we had to buy another head for it. Then the head broke and I returned it but was told they don't return products that have been used. I was finally given a new head after much grief. Now this week my 89 year old mom called and told them the weedeater broke. She was told by their specialist to return it to the store. I went to return it today and was told I could not. They said they are backed up for a month and a half. I will NEVER enter this store again. Rude and inconsiderate does not make for good customer service.

Ace Hardware Newport is a joke they don't stand behind any product they carry their policy is no…read morereturn. If you call them on the phone they will play games.

I am now going to make it my intent to always shop at Ace South because I do not get the same good…read moreservice at Ace North. After having a very mishap purchase on Christmas Eve that did not go through and was canceled without my consent online, the manager could do nothing for me, but tell me to go to corporate which did nothing and left me back where I started an item unpurchased after all, I went through to purchase it in the store on Christmas Eve. I am going to go out of my way not to come back here unless it is something small and quick where I don't need help. It's unfortunate because I've come here for years since it's very close to my house and I have bought a lot of my gardening tools, my drill, my lawnmower and various items here to support the store, but they are not supportive of me. So I have chosen to go to Ace South where people are kind and understanding they don't laugh at you for your shortcomings on knowledge about Tools, manuals, or items. I didn't grow up learning to do handyman work. I've had to train myself how to do things. And it would be nice if I went to a store where people respected my learning process. However, I don't get that here. With the exception of one person who is very nice. I can't say too much about the other people. It seems they are very close minded and not open to trying to help someone. I've lived in the community over six years. I think I've earned my right to get that now.

A couple of girlfriends & I stayed in Lincoln City April 13-15. On Tuesday, the 14th, our driver,…read moreKathy Heichel, got a warning that her Honda key fob battery was low. We were referred to this hardware store (by a very helpful gentleman Power Ford), and 3-4 staff members went out of their way to help, including replacing the battery & showing her how to do so for future references! We were very grateful! - Suzy Halstead

Needed a smoke detector. Could not locate in this maze of a store. Asked for help and was pointed…read moreto a different room on the wall. Still could not find them. Decided to just leave and go to Jerry's. When I entered, Jerry, I was immediately greeted and directed to the proper location for what I needed. I honestly expected a lot more from an Ace Hardware. I usually expect to pay a slightly higher price, but I'm gonna get superior service and they're gonna have what I need. I was very disappointed.

For the past 2 years I've been here almost weekly. Sometimes several times a day. I have always…read morereceived amazing service. Most of them know me by name. Simon is so knowledgeable, kind & always offering different options for my projects. One day my knee was acting up & I believe it was ryan that shared a recipe for inflammation that has helped tremendously. Great team of knowledge people, great products and I don't have to drive to eugene!

The only issue I have is their Do it Best website doesn't work worth a darn. The search function is…read moreworthless. It usually returns "no results found" no matter what you type in. I was trying to locate if they had any 10 ft. Furring Strips. I typed it with quotes, no quotes you name it and would only get "no results found"....If I click on just "lumber boards" it gives you one result for ALL lumber, but then after many many screens of searching I was finally able to individually look through every piece of lumber they have available and found 500 some options and no way to narrow it down. Why would I spend 15- 20 minutes on your website trying to check the availability of a product when I can drive a 5 minute longer distance to Home Depot in Salem and I only needed 1 minute on their website to find my product? For me time is money and I don't have time to play "Where's Waldo" on Cascade's website.

Always sold out of items that are on sale. they issue rain checks, but never get the replacements…read morein. Waste of time even driving over there!

I have been coming to this store for many years. The staff has always found a way to help me solve…read moremy problem whether it was a broken speaker mount, a loose handle on our band's mixer or a drainage system for my yard. As a member of this community for nearly 30 years I can tell you this is the best hardware store I have ever seen.

I needed a paint match for my deck and they went above and beyond! They came pretty close but Vici…read morewasn't satisfied and decided to start from scatch with a fresh gallon of paint. I only paid for one gallon of paint but they used two. Every time I go in there everyone is extra friendly and helpful. They definitely have a culture of service at Town and Country!

I do a lot of DIY projects. My projects require lumber and often screws, nuts, and bolts. I don't…read moreknow my way around a hardware store and typically have no clue what the thing is called that I'm looking for. What I appreciate the most about Cascade is that they are always willing to listen to my idea and give me their feedback for what could make it better. This morning, Jake spent 15 minutes helping me to find the necessary hardware for my project. He laughed with me and ultimately found exactly what I needed to make my project great. Thank you guys for your patience and your friendly faces.