We were getting ready to tile the new hearth for the wood stove, and stopped by to see their…read moreselection, which was huge. "Mike" could not have been more helpful and interested in our project. We needed the tile that day, so he showed us his 'back room' and we found exactly what we were looking for. In talking with him, he shared that they donate their 'odds and ends' to Habitat. What a great company. Highly recommended.

Terrible customer service. We went into the store in person two weeks ago on a Saturday to look at…read morehaving countertops done and a nice young lady showed us some samples to look through to get prices. We picked several, gave her two phone numbers, & dimensions for our kitchen & she said that the person who deals with countertops would call us Monday. Monday rolled around & no call. We gave it a couple of days and nothing. So while returning samples we checked out, my husband told someone there (he thinks it's the owner) that we were waiting for quartz sample prices. She seemed to know that, said our info was on the person's desk. After a full week past when we were told we would be called, we called again, left a message, no response, called again & now got ahold of the person. He told us he was waiting for fabricators to get back to him. Never called back. So after 2 full weeks we don't have basic square foot pricing on countertop material. We have been to 2 other installers who have lists available when you walk into the store. It's ridiculous to not get this basic info to a customer or call them when you say you are going to. We won't be going back.

The staff was very friendly, and I was able to quickly find exactly what I needed. Super easy and…read moresmooth visit.

This is to address the comment that came from Sherwin-Williams corporate headquarters. I need to…read moreask: what part of my review suggested I had a negative experience? I rated it "A-OK" with three stores. I said the paint is good. I said the staff is friendly. I said I'd go back. All I said is sometimes it takes a while. I don't need to contact you about this; you already know the issue. You can choose to assure adequate staff or leave it the way it is. I will go back; I just know I may have to wait a while. So I don't plan to follow up with a phone call. Thanks for the offer, though. That's good customer service!

Great prices and amazing staff! They're super knowledgeable and have been very patient with my…read moremany, many painting questions

I love this store. The paint is quality, they have a bazillion wallpaper books and Judy, who is a…read morewallpaper guru. The staff is super friendly and you leave feeling like a valued customer. A great local store that I enjoy supporting.

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Visited Corvallis location in August 2024. Super helpful with ordering and installing washer and…read moredryer with stands. Staff was knowledgeable on appliances available and very friendly.

We had an antique sofa done here. Not only was upholstery work needed, but the springs needed work,…read moreand the padding as well. Good work, good price, nice guy. Very helpful with fabric selection. Our final selection had a challenging pattern match, and this did not deter them or raise the price; and the finished product looks great.

My company used McDonald Upholstery recently, and they were fabulous! They made 12 cushion covers…read morefor us for very large seats. The finished product was perfectly sewn, done on time, and 1/2 the cost of other upholstery companies we had bid the project. They even delivered the finished product. Couldn't be better!

We were pleasantly surprised by the quote that we got to replace two large windows in our living…read moreroom. Our installer was very friendly and worked in a timely manner.

Have been using them for custom bath work and more typical glass needs. Peggy and Steve are just…read moreas friendly and efficient. Will be returning for many years to come.

Great service. Very knowledgeable regarding options. Wide range of selections. We got just what we…read morewanted at a good price.

I can't say enough positive things about the Futon-man. Karen and Mike are very kind, and helpful…read morelocal business owners who really care about the satisfaction of their customers. They make exceptionally, handmade solid wood frames and custom sewn mattresses and mattress covers. They are easy to work with, and incredibly knowledgeable. These are futons that will last a very, very, very longtime. You won't be disappointed in the quality of them.

Excellent service and friendly staff...the office staff are great too. I highly recommend themread more

I would not recommend Eager Beaver. Poor work product and poor customer service. Bill, the owner,…read morehung up on my wife while discussing our unhappiness with the park strip plants. The job looks horrible and they just don't care.