I've been a happy and loyal fan of Joe's Pizza since we moved to Medford 15 years ago. I won't be back after yesterday. I phoned in a simple pickup order: large pizza and a Greek salad. I know the woman heard me right because she repeated it back to me perfectly. Went and picked up my food, made the 10-minute drive home, and discovered they'd given me a garden salad. I've got hungry parents ready to dig into the pizza and a disappointed wife who was looking forward to a JP Greek salad all day. So I called them and explained the situation, and asked if they could send a delivery driver with a Greek salad so I wouldn't have to spend another 20-25 minutes to return there and back. My god, you would have thought I'd asked them to move heaven and earth. First she explained that the only difference between the regular and Greek salad was the feta cheese and the dressing, implying it's no big deal. I explained yes, that's what we like about the Greek salad and why we ordered it instead of the regular salad - otherwise what's the point? Then she said she had rung it in as a garden salad and that's what we paid for, and the Greek salad is more expensive. Okay? And since I had phoned in a pickup order, I'd need to come back there to get the Greek salad. And pay the difference in price. And delay my dinner by another 30 minutes. Rather than continue arguing the point, I cut bait. Not worth the time, cost, or bother. I know it's a relatively minor detail. And sure, I paid for the cheaper garden salad. Not the point. They screwed up, and it should be on them to fix it at no further cost or inconvenience to the customer. If Joe thinks this is acceptable customer service, I'm happy to take my business elsewhere. If he doesn't, he needs to train his employees better to handle situations like this more appropriately. I am not a "customer is always right" type of person by any means. But they were clearly wrong here. Their minor mistake turned into a major disappointment in how poorly they handled it, and I'm done. read more

I have been a fan of Joe Pizza since last summer. I have not had the chance to visit as much as I would have liked to. However, that changed recently and I had the time to write up my visit. Joe Pizza is a small store front with a tight kitchen.....but, wow, that does not get in the way of creating some delicious pizza! I have not had anything but pizza but I have heard that their subs and dishes are just as good! The pizza has a "different" taste....just something about it that I love. The pic shows a perfectly cooked cheese pizza and the sauce is the "difference" Price was average....Service was great (called ahead...ready when I arrived)...Parking is fine...located on a very busy street, but there is parking available. Delivery is available but I have never ordered with delivery. Family run and well worth the visit! Give Joe Pizza a chance, you will be glad that you did! read more

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Food is ok. Basic pizza and sub shop. Prices keep going up. Owners are greedy and extremely condescending. Snarky attitude by the girls at the counter. They have little respect for the community they're in (WEST MEDFORD NOT WINCHESTER) and I caution all my West Medford OGs for continuing to spend their hard earned money here. Go where our community is respected. Joe's lost it a long time ago. Pretty much after Joe left. Did I mention that prices keep going up??? Also, they charged me $3.60 for a slice that was $3.50. Dumb. Street parking. A couple of tables available if you want to eat there. Again, everything is served with a side of attitude. Buyer beware. read more

Joe Pizza - A decent slice served with a dose of attitude. $3.50. - Pizza Near Me - West Medford, Massachusetts

Terrible awful service never eat here. Driver was so mean running and moaning at me. Terrible attitude wouldn't come up to bring food because we had a dog. That's super friendly said she couldn't speak English, but could the pizza is burnt never eat here. Yelper is very upset. read more

Joe Pizza - Burnt pizza - Pizza Near Me - West Medford, Massachusetts

The veggie pizza is the best!! And if you like thin slice pizza that's not dripping in oil this is the place.

Been going to Joe Pizza for many years. consistent high quality. our friends and neighbors all say the same. For our family, we love the Italian and meatball parm subs, the Greek salads with grilled chicken, chicken fingers, the steak tip and rice dinners, chicken parm dinners, their egg plant roll. always excellent. Their buffalo wings are the best around, and for pizza we love the pepperoni and the buffalo chicken as our go to. read more

17 years - its the closest to NYC doughy pizza - Cant say I have had anything not good from this neighborhood pizza shop.

Great service! I went to get a cheese pizza and the lady there was super funny and nice. The outside area is nice aswell

Great pizza. Small town joint. They get busy so order ahead. My go to spot. Would recommend

Solid NY style pizza. Fast delivery, friendly service. Buffalo chicken pizza is highly recommended.

Antipasto Salad... take out... $17.00 How much crispy romaine lettuce ca you squeeze in? Totally disappointed...poor effort of cheese and Italian meats.. where are they? Make your own.... read more

This place rules and the bad ratings make me say "gurl who hurt you?" Because the buffchix sub toasted is dreamy, the buff chix pizza is different in a wonderful way, and the homemade pita is 11/10. Oh, and the staff? Couldn't be nicer. read more

Worst pizza I've had in quite sometime. Ordered half cheese, half pepperoni and literally looked and tasted like it was a cheese pizza that sat in the display case, that had pepperoni added and recooked. The pepperoni pieces were literally falling right off the pizza, cheese was dried and not cheesy AT ALL. Dough was oily and chewy. And the pizza was $19, I want my money back. There is no way on earth that was a freshly made and cooked pizza! What a way to be lazy and cut corners, give a customer a pizza that has been sitting out and just reheat with pepperoni added. Pepperoni were dry flakes falling off the slice as you picked it up. read more

Something definitely did change down at Joe's. Christmas time I've got two pizzas. They were very good after Christmas ordered another one and it was no taste no taste on the sauce the meat, the onions or the Dell. We did it again a few days ago same thing. I also got an Italian with everything no pickles it was just bland. I don't know what changed but I'm not going back. read more

Best pizza joint around...and I've tried them all. Their sauce and dough is comparable to New York quality. They also have great calzones and steak subs. IMO the negative reviews are nonsense either from unfair critics, price complaints (just read the menu...), or people who don't like good flavorful food. Ironically these negative reviews were the reason why it took me so long to discover the quality of Joe Pizza. read more

Thin crust? Yep, very thin crust pizzas here at Joe Pizza. I loaded up the Pizza Primavera $16.95 large with the full maximum of 6 vegetable toppings and was pleased to find a full garden of large chunks and fat julienned pieces of fresh veggies a top the pie, rather than the regular pizzeria speckling of small diced bits scattered about. Sure, it made for a floppy slice and rather soft rather than crispy crust beneath due to the excess moisture of the toppings, but still! It looked impressive, healthy, and yummy. And it was. Onion rings $3.25 weren't the best I ever had, but they were still pretty good and crispy. Improvements would be thicker rings of sweeter onions. Their salads come with homemade syrian bread which was quite tempting to the eye. The Garden Salad $6.55 (Romaine lettuce mixed with assorted greens, roma tomatoes, cucumbers, carrots, red peppers, red onions and pepperoncini) was perhaps entree portion sized, with solid slices of fresh cucumbers and tomatoes. read more

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Have been ordering from here for years. Prices have gone up and up and up, while quality has gone down. There is inconsistency with their prices on menus, and I am constantly getting overcharged. The salad I usually get, and never will again had slimy pieces of lettuce in it. Bye Joe. read more

Joe Pizza - Wilted slimy lettuce - Pizza Near Me - West Medford, Massachusetts

Total let down!! I used to LOVE this pizza place, but like SO many other complaints the quality has gone downhill and their prices are way too high. From the rude people answering the phones. To them not being able to follow simple directions for a pizza-light cheese and well done, was too hard for them to comprehend. I try to support small neighborhood businesses, but I'd rather make a trip to Regina's in the north end then to give these people any more of my money. read more

Pizza is amazing! They have awesome service too! I called with a major rush order of 6 pizzas on a Friday night and they did what they said they would do. Done fast and at the time they said they would be done! Great small business! read more

Two stars because the food is ok. Just ok. It's edible when you're hungry but man the prices are insane. I ordered a steak tip wrap here. It was small, not that good and came with a small bag of chips. It cost me $19 and change. Seriously, I know prices have gone up but this was insane. For a mediocre at best wrap this is crazy. read more

Had been craving a Chicken Caesar Wrap all day. Was NOT disappointed! Yum! Nice job, Joe Pizza! read more

Joe Pizza - a wrap of chicken, lettuce, and croutons - Pizza Near Me - West Medford, Massachusetts

They used to have the best pizza around with the best crust sauce and cheese. And the rosemary chicken sub with cheese was to die for. However, today, I got an onion pizza and the rosemary chicken sub, and they were both horrible and I paid $35+ for a stomach ache and a feeling of dissatisfaction and being ripped off. This is the second consecutive time I ordered from them and had the same bad experience. Their prices are outrageous as well. It's too bad that the current management is RUINING what used to be a great pizza/sub shop. I will probably never go back. I used to be a big fan, and I really feel bad about it, but I don't tolerate being insulted with overpriced low-quality food. read more

This place is a hidden gem! We ordered dinner from here and had it delivered to the Medford Boat Club. Let me just say this food was YUMMY! We had the carbonara, a burger with everything, the steak and cheese sandwich, a pizza and a Greek salad and all of them were cooked perfectly. Pizza had a bit too much sweetness but otherwise good. Portions were amazing and all of this easily fed 7. The delivery girl was so sweet and all in I have to say they get a 5! We will def order from here again!!! read more

This is my spot. The pizzas are flavorful and the bread is actually bread. I'm from a place where pizza comes with a lot of toppings and there's a robust crust that can handle all of that weight. Service is friendly, delivery is fast. People recommend other pizza places in town and I've tried them all -- nothing beats Joe Pizza. read more

Love this little local place! My girlfriend and I enjoyed a perfect antipasto salad this evening. The homemade dressing was fabulous. Everything was very clean, and the young woman at the counter is always super nice. All around great staff at Joes. The guys in the kitchen have been working there forever, and do an amazing job. We love their food! Been coming here for years, and finally remembered to write a review. Love supporting local businesses, especially one that's so inclusive. 10/10 recommend! They also have phenomenal buffalo chicken wraps read more

Joe Pizza - 10/10 Recommend the antipasto salad!!! - Pizza Near Me - West Medford, Massachusetts

BEST PIZZA IN MEDFORD! This Pizza is Something Special! Light Fresh Crusty Dough, Flavor Rich Sauce (Not Too Sweet, Not Too Spicy!) and high quality Cheese that isn't the slightest bit greasy! A MUST-TRY if you are in or close by Medford! Highly Recommend! read more

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Caprese Salad is fresh and love the balsamic dressing. Occasionally no delivery- really good Buffalo fingers and pizza is the best. Parking tricky but you can grab a spot on street or out back. read more

Great pizza! Friendly service! Only a couple of tables to eat at, but they let us grab beer at the store next door and drink inside their shop. Definitely would go again. read more

Food is really good. It gets a bit pricey. I have to pay a delivery charge since I live a town over/on the line. Overall?, the food is really good. The white pizza with ricotta and tomatoes is awesome! read more

I like the food here. It tastes good and it's high quality. I got the Chicken Pollo Pesto Pizza. This pizza is very good and every time I order form here I order it. Their ranch fries are also very good. So good in fact, a few times when I tried to order them they were sold out! The inside is VERY small - it can only hold a few people. During the warm weather months, they do have outdoor seating which can hold a lot more people. I always order for pickup. This place being a gourmet mom and pop store, their prices are a bit high. But for me, that's okay. read more

I tried this place based on a recommendation from a friend. Based on this, we're no longer friends. Joe Pizza is trash. I ordered buffalo wings and a large cheese pizza. When I got home, I realized I had a BBQ chicken pizza and chicken tenders. I called back and they did apologize for the issue. I had to drive back to pick up the cheese pizza and wings. The pizza is gross: too much terrible sauce and not enough cheese. The wings were $12 for 10 rubbery wings; blue cheese is an extra 75 cents. No celery. Poor value, poor service. There aren't circumstances under which I'd ever return to Joe Pizza. read more

Ok, Pizza, nothing amazing. Beware of the hidden charges while using your plastic. One of the woman counter help is not the swiftest.

So glad I live close to Joe Pizza. I order their food a few times/week and never got disappointed. Love their Greek salads and the pizza slices. A+ read more

My husband called at 9:30pm on the dot on a Friday night to order two pizzas. We asked for delivery. The guy on the phone said they weren't doing delivery because they were closing soon. My husband said okay, we'll come pick it up. To which the guy rudely responded "Will you be here in 10 minutes?" We were confused, because their hours clearly state they're open until 10pm. We pushed back a little and they said they were closing early because it was slow. I wonder if you're not getting any business because you're not willing to actually work and take a simple pizza order on a Friday night. Idiotic business practice, rude employees and I agree with everyone else's comments- overpriced for what it is. Don't worry, we'll honor your wishes and take our business elsewhere. read more

Really great pizza. The sauce and the bread are fantastic. Hell, the sauce is probably the best pizza sauce around. Ingredients are spot on, especially on the spinach and mushroom pizza, which is their best pie, after the cheese. Prices are a little more than the hole in the wall pizza places, but lower than the "boutique/ yuppy" pizza places. For what you get, its a great. This is become our default pizza place if I'm not getting delivery (I live beyond the delivery area). I tend to order a salad with my pizza and the salads are always fresh and the balsamic dressing is great. No experience with delivery, which most of the complaints seem to be. read more

Verbally assaulted for trying to order food. Reported to poilce- they said this is not the first time. I recommend taking your business elsewhere- tough to find a sub shop around here- OH Wait a minute- sub shops are everywhere! Can i get a large steak and cheese with pickles and verbal assault? Toasted please. read more

I went there once and stood there at the counter without anyone helping me for a few minutes. I walked out and have not been back since..... Well some coworkers ordered from there yesterday. I didn't know that was the same place until after we got our food. Once they messed up the order I asked where this place was and realized it was the same. Makes sense. My caprese salad had very little thinly sliced mozzarella on it. read more

My wife and I are a takeout couple, and Joe has become our standard place for pizza now. We've gone through a lot of pizza places in our ten or so years in Arlington, MA, and Joe is superb. Their crust is firm, but not too stiff. The sauce is not too delicate, and not too boorish. The pizza feels "light" to me, unlike some of the greasier pizzas around. They have a variety of ingredients, so the combinations are plentiful (as I write this, we're on a spinach and bacon groove). Takeout service could be snappier, but they get a lot of business, and with good reason. Careful that you dial the right number too. I once called their Salem Street address, and had to drive double-time all the way to the other side of Medford (towards Rt. 93). Totally worth it though. read more

A big thank you to fellow yelpers! Feeling overwhelmed by a stack of flashy pizza menus, I decided to consult the experts. Thanks to you all, I ordered Joe Pizza's Buffalo Chicken Specialty Pizza and a Greek salad. You did not steer me wrong. The pizza really tasted gourmet. The salad was fresh and had the perfect mix of ingredients. Joe Pizza, our love affair has just begun... read more

What a shame. The caliber of the food at Joe's is consistently great. Salads, pasta, subs, pizza - I've had them all and I was never disappointed in the quality of the ingredients. However, their service could only be worse if they started cursing at you over the phone, and slapping you in the face upon delivery. I've been ordering from them for about 4 years now, maybe 3-4 times a year and the service, which was never outstanding to begin with, has really declined. Delivery always takes about double what they say, and even if you pick it up, it's never ready when you get there and you're forced to cram into a small space to wait. Not to mention, the lovely ladies that work the phones and register are always consistently rude. read more