From the beginning to the end! Excellent communication. Beautiful precision workmanship. New to Texas and so far this establishment is the cream of the crop of customer service and professionalism. read more

Completed the job on time. I went back with a problem afterwards and they fixed it without hassle.

Beware!!! Ever unethically charged us for stuff they did not do. Had to point out line idea of thing we paid for. They then had to keep the car to fix it. Week later we have to call to see what is going on said they called us the car was ready. No message no missed call. I call BS. Had to pay out of pocket for extra days for rental car because of there incompetence. read more

It's been about three years since they fixed my car and it still looks and runs great!!!I have been to body shops all over the Dallas area and these guy's are as good as it gets!!!Thanks again for the great work and excellent customer service!!! read more

Elite service and fast and speedy service I would recommend anyone to get there auto body work done from Joey.

My car has been here for almost 2 months, week after week I'm constantly being told "oh we're waiting on one part" the next day "oh we're waiting on another part" it's just something new ever single day. The company do great work but the turn around time and updates HORRIBLE! I've called ever single day after my car been with them for a month an I get the same news. read more

This place was dealing with my insurance to fix my door panel, the work that was done was great but the time frames they kept giving me were off. Vehicle came back to me Friday with scratches so they had to return it to the shop. Then I was promised on Monday its now Wednesday and I am just receiving my vehicle. read more

Do not be fooled by the others, this is absolutely the very best collision repair. They repaired our little red truck. It was OMG perfection at its best. The repairs they did were absolutely the best I have ever seen. The paint also was a perfect match. And as a bonus , special surprise it was Detailed inside and out, like New before returning to us !!!! read more

Stay far away!!! New ownership, still the same management and poor quality of work. It's been over 5 months since Platinum Collision and Joe Hudson Collision first took my vehicle in for repairs. Each of the 5 times I got it back, it had more new damages caused by them. Their paint process is poor, they over sprayed paint onto black trim pieces and there were runs in my paint. They attempted to 'buff' my clear coat and fully ruined the new paint they put down. I had huge swirls all over my vehicle, and deep scratches from their buffer pad. I had another shop look at their work, and they said my whole vehicle needs to be repainted because the damages they did. My decals got put on by eyeball measurements in the parking lot and not to OEM specs or measurements. They do not buy OEM parts for your vehicle. I had dents and scratches across my whole vehicle. They broke trim pieces and ruined my clear coat. Thanks for ruining my vehicle and not making it right after I tried to work with you for over 5 months. Everything you guys touched has to be redone and corrected. I have more damage now than when I dropped it off with Platinum and Joe Hudson. DO NOT LET THESE PEOPLE TOUCH YOUR VEHICLES!!!!! I hope this shop gets turned around or shut down if they can't. read more

These guys are simply rockstars. I was having such a bad experience at Park Place Mercedes and these guys took over. They literally sent a tow truck for my car to Park Place in Grapevine and took it to their Forney location. They went above and beyond to get everything fixed, worked with our USAA insurance folks, stayed in constant communication with us and did an outstanding job repairing my Mercedes. Both my husband and I were just blown away by this team of pros! YES, we highly recommend Platinum Precision for any and all collision repairs. GRATEFUL! read more

I have used Platinum on all my vehicles and they have done an exceptional job each time. Most recently I was side-swapped and had my vehicle taken to Platinum Collision. They did an exceptional job and Steve kept me updated the entire time. Their customer service is remarkable. read more

This was the absolute best body shop experience I have had. Paul provided exceptional customer service. He communicated at every step and picking it up was a breeze. He even gave the rental company the keys for me. I dropped off on Tuesday and had my car back Friday. My car was even washed AND vacuumed! My bumper looks like new. If you are in the area and need body work, choose Platinum. You won't be disappointed. read more

What a joke of a body shop. The lazy estimator said the damage was 3000 dollars. He didn't even look under the vehicle. The other body shops are saying it will be totaled. The place was so much better when it was in Terrell. read more

Took my car here after someone hit me from the back, before the hit my truck would automatically lift after the accident my truck would not automatically lift, there was little damage after the hit so service rep told my insurance company that people come and lie about these things all the time and he thinks it was from a pre existing issue, so basically he was saying I was lying about my truck opening before accident. I would not refer this place to no one read more

I recently had to take my car in because someone had ran into my door. These guys did a great job. They kept me informed regarding the status of my car. It was repaired quickly and returned it looking beautiful. I have a friend in the auto industry who looked like the repair work and was impressed. I have even recommended that my mother take her car there to have the back door fixed on her RAV4. read more

I was in a car accident this year and Platinum Collision did the repair body work and I am pleased. They are located near my house but I honestly wouldn't have thought to use them at first but the tow truck driver, once he found out where I lived, recommended them. I drive a Dodge and wanted to have my truck fixed at a Dodge dealership but when calling around apparently none of the Dodge locations had a collision center. Platinum paid the tow truck driver directly (and added it to the bill to send the insurance company). The guy I worked with, Paul, was very friendly and helpful. They fixed me up within a reasonable amount of time and made everything nice and easy for me! Can't speak to their prices since I didn't pay anything (the accident wasn't my fault). Definitely will use them if, heaven forbid, I should need collision repair again :) read more

Love this place! Not only did they repair the damage we brought our MV in for, but they fixed up a few scratches, buffed out a few scrapes and cleaned our car inside and out at no additional cost. Customer service was fantastic (keep it up Paul!). They definitely won us over... We will never go anywhere else! If you're looking for a body repair shop that goes above and beyond what's to be expected, you've found it! read more

Very disgusted with this place. After using them numerous occasions, and referrign many people to them, they gave me the run around, passed me off to different departments, and just out right were not of any help to me I will go elsewhere if I find myseld in need of a body shop that treats me more on a personal level read more

As soon as I walked in the door I was treated like an honored guest. The secretary immediately led me into an office where I met Rocky. He greeted me warmly and listened to every detail. He walked out to my car with me and took note of every damaged part of my vehicle. He was able to tell me about mechanical stuff I won't pretend to understand. He also had a direct line with Progressive and was able to deal with them easily. Next, he walked me next door and introduced me to an Enterprise representative. The Enterprise representative was quick and very polite. I picked up my car from Rocky the following week. He was able to walk me through every repair down to the most minor detail. He escorted me to my vehicle which had been freshly cleaned and in good order. We shook hands as friends would and parted ways. I know if I ever have any car troubles I can count in Rocky and the folks at Platinum Collision to repair my car and treat me like a friend. They did a wonderful job with the vehicle with absolutely no hassle. I HIGHLY recommend this place! read more

Fast, Friendly & Courteous service. Dean let me know that there was going to be a delay due to shipper sending wrong parts. They washed & detailed my truck before I picked it up. They go the extra step to help you out. read more

Definitely a first class establishment and Dean was wonderful to work with! Was able to get a rental right on the property which was super convenient. They had my car for only a couple of days and it looks as good as new! Thanks so much guys!! read more

I had some work done this week. Everyone was professional and helpful. My car was repaired when promised. This was done without insurance, and the price was very reasonable. Thanks everyone. read more