Went here a few days after opening and they had the usual new place hiccups and a couple of unexpected features. The place wasn't too busy, probably because it had just opened.
Food: Ordered the chicken and waffles, grilled chicken with a side of broccoli & cauliflower and a couple soft drinks. For dessert we ordered coffee soft serve and a creme brulee sundae (whatever it was called).
The fried chicken reminded me of Shake n Bake chicken. The coating didn't stick and wasn't crispy or crunchy. Two pieces were included: half a breast fillet and half a thigh. Most people think of the south when they hear chicken and waffles. The chicken didn't remind me of southern fried chicken at all. The chicken tasted fine, but Popeye's tastes better and gives you whole pieces. The waffes were on the crunchy side while also being chewy, and the included maple pecan bourbon sauce was nice, but there wasn't enough of it. I'd have asked for syrup, but they didn't have any. I asked for hot sauce and they brought me a small container of the house made hot sauce. What our waiter neglected to tell me was they charge $1 for the sauce.
The grilled chicken was ok and about the same size portion as above. Since you specify a sauce, the expectation is the chicken would be basted with the sauce. Instead, a tiny container of sauce was served on the side. When they put the plate down, the chicken was hidden by the broccoli and cauliflower so either the pieces are small or the veggies are huge.
The coffee ice cream was more ice than cream. Think ice milk.
The creme brulee sundae was burnt marshmallow ice cream on a stale sugar doughnut and dressed w/ a few raspberries. Rather than brulee the sugar on the doughnut, or microwave the doughnut to soften it up, it just sat there like the day old doughnut it was, hard, dry and ready to be choked down. It was hard enough to raise a splinter or two on the wooden spoon that comes with the ice cream. Luckily, I felt the splinter before it actually got stuck in my lip. Even the melting ice cream had trouble penetrating the stale, dry doughnut skin. But the burnt marshmallow ice cream was good and creamy.
Service: I could've sworn it was our waiter's first day as a waiter, but apparently he waits at other places too. He came by to take our drink orders and expressed his sorrow that the place didn't serve lemonade or sweet tea. The place is dressed up to look a bad replica of either a southern seaside shack, a southern swamp shack or a southern road side shack, but they don't have two staples of the non-alcoholic south, lemonade and sweet tea. So we ordered some other soft drinks. After a couple minutes, he came by with water and glasses. Then he came by to explain the menu and take our dinner order. Then 10 minutes later, our soft drinks were delivered. Ten minutes after that, our food was delivered by a server. Then 5 minutes later, our waiter came by to check on us. At that point, I asked for hot sauce and 5 minutes later, he delivered me $1 worth of hot sauce. FYI, $1 buys less than a fluid ounce.
Interior: Good thing I had a tetanus booster a couple years ago because I could've easily gotten lockjaw if I scraped myself on the rusty table leg (unexpected feature #1). I also could've gotten splinters from the rough, reclaimed wood table top. Being a rough table top, glasses and plates didn't sit solidly or stably so you had to find the flattest part of the table to place your glasses. The interior makes liberal use of rusty, corrugated steel and repurposed wood pallets and cable reels, just like all the best shacks and shanties in the south do. And just like in the south, the rest rooms are outside the restaurant, across the atrium, behind the escalator (unexpected feature #2). Don't get lost making your way back to the bar.
Price: Reasonable, actually.
tl;dr: Bring your own hot sauce and make sure your tetanus booster is up to date. read more