When I went here for the very first time, the guy who helped me was pretty laid back. I dropped my uniform in to have the logo stitched in, he told me i can pick it up afternoon of the next day and there after. It was an easy process. Altho when I came to pick it up, it wasnt ready yet thats what they told me i just had to wait 5 min to have them put my uniform on the machine and its done.
I came the next time around and the owner was there. He took my uniform. I asked him when will it be available, he respondsd with him talking loudly and sounded irritated, I CANT GUARANTEE ANYTHING BUT WE WILL CALL YOU. I was taken aback because I was asking politely and its normal for me to ask when I can pick up the uniform. He did say they are busy with other stuff and I said I do understand that. I called the day after just to check the status of my uniform since I only have one scrub left for them to do, see if i can pick it up just like last time, since he did not give me an exact day or time. The owner started talking loudly like I have offended him. VERY RUDE. When I try to be nice and told him why he sounded upset he said, YOU ARE THE ONLY CUSTOMER WHO COMPLAINED ABOUT US, EVERYBODY HAS BEEN SO HAPPY ABOUT OUR SERVICE IF YOU WANT JUST TAKE UR UNIFORM. And i put it in caps because he was really shouting. and i wasnt even being rude to him. I thought that was really unneccessary. I feel attacked. I wonder if anyone had the same issue. I wish I had the other guy from before help me instead. And in all honesty from my previous experience i bet it only takes them 5 min to put it in the machine and be done with it. I BET HE is intentionaly doing this so I will have to pay extra 50$ to have it expedited where you can pick it up the same day you left it. read more