She is very friendly, does a great job and gets the job done quickly. I go to her for all my alterations.

Fair prices, great location right on Main Street. Hemmed a pair of jeans and they came out great

I have been coming to Joanna for many years... since my first proms circa 2006. Joanna has altered prom dresses, business clothes and suits, and bridesmaid dresses for me. Joanna also altered my wedding dress, which was hand made in Portugal with fine lace and shipped to the US. Joanna was the only person I trusted with my wedding gown and it turned out beautiful. I recommend her to bridesmaids, brides, business ladies, and prom go-ers. read more

Joanna's Tailor Shop - Sewing & Alterations Near Me - Buffalo, New York

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I had bought a 90$ bridesmaid dress which needed hemming. I am pretty short and not adept with stitching or embroidery or and needle work of sorts. I called Joana and she is the sweetest, nicest woman I had a conversation with. I walked in the store and loved talking to the other customers as well. However, the charges for hemming my bridesmaid dress came down to 90$. Seemed like there were three layers that needed to be trimmed. For me it was rather an extravagant price to pay so I decided to let it go and learn stitching myself. I guess that was pretty expensive for me and while researching I did find other places that were cheaper. The three stars are for the conversation and the behavior of the people inside the store! read more

Zero Stars. Took dress in and was told to return in 2 weeks. Upon return it was discovered that Joanna never altered it and we were now to return 3 days later. Upon return the dress was BUTCHERED. The straps were not the same size, thread was everywhere. The one strap was so altered that my daughter's arm barely fit. Joanna basically said "oh well". Additionally, Joanna asked (in front of my 10 year old) if my daughter had "gained weight" AND then told my daughter she could only "eat soup for the next 2 weeks to fit into the dress". I was appalled. I took the dress to 2 different alteration shops who said she really messed up the straps and it would be almost impossible to fix without rebuilding the top of the dress. With the wedding in 1 week I had to buy a new dress on Amazon for my daughter to wear. I am extremely disappointed in Joanna and will never ever recommend her to anyone.​ read more

I came here in urgent need of my wedding dress being hemmed, and not only did Joanna finish it in two days, but the job was done absolutely perfectly. I cannot recommend her enough. She is a no-nonsense type of lady with a kind heart and really knows her craft! read more

Joanna's Tailor Shop - Sewing & Alterations Near Me - Buffalo, New York

I have been bringing my pants here to be hemmed or taken-in for a few years and have never run into any issues. They have reasonable prices, reasonable turnaround times and are generally quite friendly. One time when a very small section of the hem fell out in a pair of dress pants that i was bringing in, she quickly hemmed it right then. It was perfect! My only tip is to make sure to bring cash because they do not take cards or checks. read more

One of the Very Important things about a wedding is the dress. I had bought my dress almost a year before the wedding, way ahead of schedule. It fit, but not great. But for whatever reason I was so nervous about taking it to a seamstress. So I procrastinated. A lot. A friend of mine recommended I come to Joanna's, so I did. When I called the man who answered had a thick accent and seemed very concerned about the timeframe - so was I. My first fitting was okay, Joanna also has a thick accent and just sort of yelled "I shorten, I shorten!" and pinned some things. I wasn't totally happy with how I thought the dress would look on my big day, so I went back to tell her I wanted some of the sides taken in. Again, worried by the time frame, but she went pinning away asking if that's what I wanted. I went to pick up the dress 2 days before my wedding - we just had to put a bustle in place and I'd be on my merry way. But it couldn't be that simple... Joanna advised me that a bustle wouldn't work well with the fabric and that she suggested to trim off the train. I'd had a pretty trying few days leading up to the wedding; I had to work, one of my bridesmaids bailed due to illness, I was paying a lot of people a lot of money, I practically studied meteorology so I could make sure it wouldn't rain. So I cried a bit. Accepted. She took out the terrifying shears. And started cutting. I'd never heard fabric being cut make SUCH A LOUD, terrifying noise. Then it was done. She said I could come back the next day to get the dress. The only good thing about that fitting was that some girl came in with dry cleaning and said "The dress looks so good on you I thought you were a mannequin." The next day, THE DAY before my wedding I went to get the dress with my Mom in tow. It looked great. Felt great. Although I missed the beautiful train, it was a lot easier to walk and dance in (which I planned to do a lot of!) Joanna was sort of a crazy lady who I couldn't always understand, but in my experience with tailors and seamstresses, they are the best to have. read more

Joanna's Tailor Shop - Sewing & Alterations Near Me - Buffalo, New York

Very kind and capable family business. I feel the owners are passionate about their craft and even recognize the latest trends regarding hem length and alterations to your clothing. I would certainly bring items here again. read more

Joanna's is a little hard to find if you're not familiar with the area. It's located in the plaza directly across the street from the Marriott hotel. It's located right next to Santoras pizza. Walking in, I was greeted by Joanna herself. Before I went in, I had called to see if I could get a dress hemmed last minute. She was extremely accommodating, and had suggested that I come in so she can take a look at the dress so she can give me a better estimate rather than just giving me a price on the phone. Upon arrival, she asked me to try on the dress and was really thorough about where I wanted the hem. She pinned the dress and to my amazement said she could have it done Friday afternoon (took the dress in on a Monday!)! I haven't gotten the dress back, yet! But I'm already impressed with the customer service and her attentiveness! read more

Joanna is wonderful - the man that works there is awful. I will never bring them any business again. I asked for a 5 day turnaround, understanding that he might not be able to accommodate. Instead of saying no, I had to hear 100 complaints about me and other customers. If you're looking to be belittled and to serve as a sounding board for a sad, bitter business owner, Joanna's is your place! If you're looking for good service, I would suggest driving past Joanna's to any other tailor shop in the area - or really just about any stranger's doorstep, because I would rather have them hem my pants than this blithering idiot. I will never return again - which shouldn't be a problem for him, since he told me never to return again. This is the only part of the story where we were on the same page. If my review can prevent one person from going to this place, I will die a happy man. I just hope when I do, that my family doesn't stumble upon a funeral home owned by him. For I fear if they did, I would have to wait a few weeks to be buried, and hear about all the other people that died and wanted to be buried so quickly. read more

I hardly ever need a tailor but when I do this is where I go. Quality work, quick, inexpensive, friendly and polite. My wife and daughter use her too. Need a zipper replaced? No problem. Cuff not stitched properly? Easy work. You should come here for all your tailor needs. read more

DO NOT GO HERE. PLEASE LEARN FROM MY MISTAKE!!!!!! When I dropped off my dress a week ago, Joanna promised me it would be ready Wednesday at 3pm. Wednesday at 1pm I called to confirm it would be ready and Joanna seemed very confused on the phone and hadn't even started my dress yet, and asked me to come in at 5:30 and it would be done then. I came in at 5:30 and she showed me a dress THAT WAS NOT MINE. I said that's not my dress and she looked everywhere for my dress until she found it. SHE HADN'T EVEN TOUCHED IT! Over a week and I was expecting a nice little shortened hem and press and she hadn't even STARTED. She seemed soooo inconvenienced that she needed to hem my dress past her closing time of 6pm when it's nobody's fault but hers it didn't get done. She told me to come back AGAIN at 6:30 and my dress was hemmed and very, very wrinkly. I asked if there was any way I could get a reduced price since $80 for less than an hours worth of work shortening a dress seemed ridiculous to me considering I had to go back TWICE after calling to confirm it would be ready. Instead of being empathetic and apologetic, she just went on about how she had to work past closing time to get this done and showed NO remorse for the headache and wasted time and gas this cost me. Joanna DOES NOT CARE ABOUT YOU. SHE ONLY CARES ABOUT HOW "OVERWORKED" SHE IS. PLEASE FIND SOMEWHERE ELSE YOU DESERVE BETTER XOXO read more

I have been coming here for about 8 years. Joanna and Paul do great work and are very kind. Any time I have something that needs to be tailored, I always come here by default. One time I had a bridesmaid dress that I thought needed to be tailored, but Joanna was honest with me and told me it fit perfectly, and that there was no need to have it adjusted in any way. They are very honest and hardworking. read more

The only place I will take clothes to be repaired or fitted. I have always had great customer service from both Joanna and the man (don't know his name). Reasonable prices! read more

I needed a bridesmaid dress taken out, she did an amazing job you can't even tell! She was able to get it done quickly.

In 2009 I took my wedding dress here. There was a black gal in front of me who was also getting her wedding dress altered. The woman there was professional and kind to her, and then had her pay the price of alterations upfront. We went through the same routine, getting the length figured out. Then she asked me for a small deposit. I asked her why did the other girl have to pay the entire cost but I didn't? She replied that it was because people "like her" don't always pick up her dresses. I took the dress back and went elsewhere. read more

I have had lousy luck with tailors until I met JoAnna. She's great. The work is always done perfectly and she has an eye for perfection. I'm a persnickety architect and her attention to detail is outstanding. I highly recommend her. read more

I have been going here for several years now! JoAnna is a wonderful tailor, and my clothes are mended perfectly. I do believe that one of my suit jackets shrunk up in the sleeves in their dry cleaning process, but I've brought more suits since and haven't had problems. The prices are so reasonable. I don't go anywhere else. read more

Joanna's is very professional and helpful, I needed a suit tailored on short notice and she had it ready the next day. Very good quality work, that suit is easily the best fitting suit I have in my closet. Highly recommended! Aaron read more

I came in with 2 dresses that had extremely full skirts and lining to beat. She said come back in a week. When I came back and she showed me the hems, I was so impressed. I could not even see one stitch on the right side of the dresses. She does the best job I have ever seen in the Amherst area. Sharon read more

Wonderful!!! I was delighted to discover this hidden gem - Joanna and her brother are absolutely charming, and by far the most amazing tailors I've ever encountered. There is nothing they can't do, and they are always happy to help make any outfit I bring in fit just perfectly for me. The quality of their work is superb! If you're looking for that true quality tailor, you will certainly find it here at Joanna's - Highly recommend!!!!! read more

I have been going to Joanna's for 20+ years now, for alterations and repairs on a variety of apparel including business clothing, jeans, special occasion dresses and pantsuits, you name it. Even small repairs like broken zippers. This brother and sister team is always friendly, personable, attentive and a joy to work with. She makes recommendations that are always helpful and her work has always been impeccable. Their prices are reasonable and the work is done on the day that they commit to (usually a week to two, depending on their volume at the time). This small local business is a gem! read more

I just picked up my LBD (little black dress) from Joanna Alterations today. She did an amazing job. The original collar of dress was too wide! She was able to fix this for me at a reasonable price and it looks great on me. So very happy with final result. I highly recommend this company. read more

Does great work. Very affordable and worth the money. Can tell she takes pride in her work. Highly recommended from many university at buffalo employees. read more

I don't even know where to start, Joanna is just so awesome. I purchased a gown from a bridal shop with intention of having the shape altered ever so slightly, making it more fitted and slightly more trumpet style. There was also some concerned about making the bust area more modest. - it had a 3 inch "v" showing a little more cleavage than appropriate for a mother of the bride. The bridal shop assured me these alterations would be no problem. 5 months later When the dress finally came in, the seamstress there indicated it could not be done as I wanted. So....I went to joAnna. She not only agreed completely with the changes I wanted, she came up with a clever idea to make the bust area more modest and add an element of Wow to the dress. I still have a final fitting, but I know I will love it. Joanna clearly loves her work and loves making her clients happy. She feels like family. So glad I went to see her. read more

I can't say enough about how great Joanna's is. The quality is unparalleled in Buffalo, her dedication to her customers and work is clear from the moment you walk in. I go to her for everything, from simple hems to taking in shirts, jackets and she even did my wedding dress. Her prices are unreasonably low - I would definitely pay more if she would let me. read more

Diamond in the rough. Joanna and her brother could possibly be the kindest, most honestly, most talented and fairly priced business owners in the entire Buffalo area. Joanna is an artist, brilliant and a gem. I purchased a dress off ebay (my first mistake) for a steal and thanks to Joanna being a master of her craft it fit beautifully when she was finished! When I took it to her it was used, yellowed, already altered from the first bride and too small everywhere aside from the bust (and I'm a DD, this dress was altered down to the tiniest waist I think I've ever seen so the first wearer's body must have been bangin'!) Joanna was able to perform a miracle and I couldn't have been happier with my dress on my wedding day. If I could figure out a way to post a picture of my dress I would. I was also blown away at the very affordable cost for all the work she did. All I can say is thank you, I made the woman hug me multiple times! She became a "family" member by being so involved in my wedding plans. read more

I went to Joanna because of her positive review and after trying to do business with her three times I feel compelled to write a review discouraging anyone from doing the same. My first time in was for a bridesmaids dress. Long story short she did not take enough off the halter and hemmed it too high and unevenly. Luckily I had worn heels to the fitting and changed to a lower heel to mask the hem. Second time was for an evening gown for a cruise. I tried the dress on for her and she said to me that it was the wrong dress for me and to return it! I could not believe my ears! I told her to please take in the straps and say no more. I went to pick up my dress only to see that she had reversed a strap causing it to twist! My final time was taking one of my husbands shirts and a pair of pants to her for basic mending. She told me to come back in a week. I did and she had apparently closed early that day with no note on the door. I returned the next day only for her to tell me she didn't do any of the work because she noticed a few hairs on the pants and was too busy to call me! I grabbed my clothes and left. I have no idea how she is in business! read more