My wife and I planned to replace our heat pump and 25 yr old air handler (attic) this winter as we know an attic install is labor intensive and figured working in an attic at 70 degrees would get us a better overall install compared to guys working in a 105 degree attic. Matt came to our home and asked what issues if any our current system had. We explained the end of our home opposite the air handler location was 5 degrees warmer than the other end. He went up in the attic to examine the duct work of our 1650 ft home. When he returned he told us our ductwork could be reconfigured and upsized to put more air to the warm end of the house. Other companies wanted to add an additional return to our home and increase the size of our heat pump from 3 1/2 ton to 4. Matt was the only contractor out of 7 to do a load calculation on our home to determine the proper size of heat pump. Matt determined we should go with a 3 ton unit with an inverter technology compressor. Only 5 of companies that came to our home gave us multiple estimates with different brands and seer options. 2 companies never even responded back with a bid. JMAC offered a fair price and guaranteed their work. Jake, Cody (b) and Alan responded to our home for the install. Top notch guys - professional and personable. Jake was on top of his game as I know the attic install was complicated and tight, but when it was finished I couldn't have been more satisfied. JMAC is a smaller company that believes in providing customer service and doesn't try to over sell you (their installers and service staff are not commission based) We are now ready for the Mesa summer! Dave in Mesal Update August 2017 - After receiving our June and July SRP bills, we have big smiles on our faces! We like it cool and keep the house at 75 degrees with the new unit. Our old 10 seer unit struggled to keep it at 78 degrees. Our June 2016 electric bill was $365 and June 2017 was $224. July 2016 was $429 and July 2017 was $248. This electric bill also includes the operation of our 20 yr old pool pump (non energy efficient). The savings in our electric costs should pay for our new system in about 6 yrs. We are extremely happy with our new AC unit. read more

Awesome company!! I met Matt (the owner) a few years back and kept his card from that meeting. I have had a couple of issues with our AC unit in the past and the service JMAC provided left me very impressed and thankful. The techs are always clean-cut, professional, friendly and know their business. The times I've needed their help, they have come out the SAME day and have taken care of the problem right away. I'm in the service business myself and know what it is like to have to squeeze someone in at the end of a long, hot day or rearrange my schedule to accommodate an emergency situation - it is not easy but JMAC has come through every time. Our 17 year old AC unit just went belly-up on Thursday and Matt bumped us up to help us out the very next day. I realize how much reorganization that must have taken and I was greatly appreciative of that, believe me. We are talking about replacing the outer unit and all the stuff in the attic so it wasn't a small feat! The guys were here most of the day and kept their professional demeanor during the whole, hot experience. I couldn't have asked for more on such short notice. Outstanding! Matt emailed us three quotes and gave us options and opinions and made the decision much easier. It is hard to make short notice decisions on important matters so getting as much info as possible helps tremendously. Justin, (the tech) that made the initial diagnosis, was pleasant to work with and very honest. He tried to fix the problem quickly and as inexpensively as possible but our luck had run out, plain and simple. The weekend's heat was going to be a record setter so we were really dreading having to wait a few days for repairs but thanks to JMAC that was NOT the case! They've earned my trust and have gained a loyal customer. Give them a try, you won't regret it. Wolf Keller read more

JMAC was the third company I contacted pertaining to my AC issues. The first one was a joke. The second one came out and correctly diagnosed the problem (leaking coil), but said the part was not under warranty and nothing came up saying it was in their system. The price they quoted me was hard to digest, so I got a third opinion. In less than a minute, JMAC had searched the part in the database and confirmed it was under warranty. A minute later they emailed a warranty certificate. They then gave me an estimate assuming the serial number I gave them was correct. Their own guy came out and confirmed the diagnosis and the part/warranty. Obviously, I went with JMAC to do the work. There was a snag when the part they ordered wasn't right. This was not their fault, but more importantly, it definitely wasn't mine. Some companies would have taken this as an opportunity to try to add more to the bill, but Alan assured me they knew this wasn't on me and would get it done. They had the part they needed very promptly after that, did the work and since they've left the unit has been working better than ever. As I see it, since the prior two companies (for different reasons) were inadequate, JMAC just by being honest and competent saved me over $1000. Do your research. So many shady HVAC companies out there. These guys stood out...in a good way. read more

As usual JMAC was right on time and delivered excellent service. They are always very cordial and attentive to what my needs are. They never try and sell you services that are not needed and are very honest and reasonable on their pricing.. I have been doing business with JMAC for the last 12 years and would not even consider doing business with anyone else. Here is how I know the difference between bad and good - I have dealt with a well known company you are always seeing advertising on TV, they always over charged and it took me 2 years of fighting with them to fix the flooding damage done to my home do to a badly installed swamp cooler. The owner himself came to my home and then tried to get me to pay for half the damages, after all I should accept some of the responsibility because they don't normally deal with swamp coolers and their technician wasn't trained on them...which of course I refused , they only paid up because I was going to take it to the news channels and court. I have never had poor work or problems with JMAC and they installed 2 AC units on my house, 1 on the front and 1 on the back. You honestly can't go wrong with this company. Respectfully, Deb D and Terry A. read more

I noticed my A/C stopped working around 4am. I called JMAC before they were even open (at 4:45am) and Cody answered the phone. By 7am, Josh from JMAC was at the house. I got email updates all along the way letting me know of when he'd arrive. Turns out, my A/C unit was fine and just needed a new filter. Josh went up on the roof and checked out the unit anyways and gave me updates on the condition of the A/C unit. He explained how the system works and things I could do to upgrade, if I choose so, but never gave me a salesman pitch. No scams, no extra, no "Oh it looks like you'll need this!". Despite my A/C unit being over a decade old, he told me it runs like a diesel and I'm good to go. Everyone in Arizona freaks out about having a potential large A/C repair bill each summer. I figured my time had come--whether I needed it, or whether someone was going to scam me out of some money. Not in this case! Super friendly, on time, no gimmicks. They charged a $75 initial inspection/diagnosis fee, which at first I was hesitant about, but after the excellent service.. it was well worth it. read more

We have used Jmac for 8+ years now and we can say that every time we have called they have had a technician to our house The next day. Every technician has been awesome. They take the time to list to what is going on with your system and make sure that your needs are taken care of. Just this last time I called, we wanted a check up of the system and also to see if the house was balanced as my wife gets hot in the morning getting ready for work. Jake was our technician. JMAC sent a email detailing who the technician was with a pic of him and also how far out he was. You are also able to track him to your house. Jake came in listened to what we had going on, he went up into the attic checked the unit, came back down and checked the registers. They gave us a quote for a larger register in the bathroom and didn't even have to check the rest of the system cause he could feel it cooling. The whole visit was just the house call visit and since we are public safety you get a discount. Anyway they are awesome as we will use them when the time comes to replace our a/c read more

John, and JMAC was recommended to me over ten years ago, and I highly recommend them to anyone that is looking for an honest, ethical, and utmost superior customer service oriented company.. I oversee 3 schools in the Phoenix & Chandler area. I started using them for my residential, and have been using them for years in our commercial setting. Kody & Matt are great, and can troubleshoot anything that comes their way. Heck, every person they have sent out have been personable and knowledgeable. These guys won't just fix your unit and plan on coming back the next time it fails. They will find the true issue that caused it to fail to start with so it will not continue to wear out the same part to begin with. They understand the cost of AC comfort, and will not try to just sell you a new unit, but when that time comes they will talk to you about the options you have, and also what may work best for your situation. Great people, Family owned, and Valley wide, what more can one ask for. Keep up the great work! read more

Once again JMAC comes through in the clutch. I first started business with them back in 2015 when my existing units were on the fritz. John came and diagnosed and replaced both units w/ high quality units. He handled all the warranty paperwork and filed everything for the rebates on the high energy efficient units. Since the replacement, John has given much of the day to day operations to his son Brent, who has been nothing short of amazing. He responds quickly to my questions and makes time to make personal visits when I have questions or issues. He has come by multiple times to assist w/ my tasks big or small. Recently my capacitor went out on one of my units (in the middle of the summer, ah!!!!) and Brent sent over a tech immediately who mitigated the problem, replaced the part under warranty and did it all w/ a smile on his face while up in the attic which was probably 150 degrees. Not one complaint from him!!! Awesome job guys! read more

I can recommend JMAC without hesitation! They were recommended by our realtor when we sold a rental house and the home inspection found that the A/C was not working. Cody in the office arranged for Lonnie to meet me there early the next morning, he replaced an inexpensive transformer and checked the rest of the system. A pack rat was nesting in the unit, but everything checked out OK. I was surprised at their bill, which was far less than I expected. A few weeks later the A/C was not working, and Lonnie came out the very next day. The rodent had evidently chewed some wire insulation and the system was occasionally shorting out. He quickly found the problem, fixed it, and Matt called with the report of what the problem was. He said the second service call was at no charge, and I argued that it certainly was NOT their fault. He wouldn't budge, and I wasn't charged a dime. You can rest assured that JMAC will get ALL my future business!!! read more

I called JMAC for emergency service today. My AC went out last night and boy was it in my house, no one could sleep all night. After calling several places who all said they could come out maybe Mon. or Tues. I was in a total panic. I started calling friends and family to see if they knew anyone. My daughter recommended JMAC who she had used before and was really pleased. I called them, and even though they were just as busy as every other AC Company Kody managed to squeeze me in their busy day. I'm located in North Peoria and their based out of Mesa. He sent out Jake within two hours of my call. Jake was very efficient and had the problem fixed in twenty minutes. My total bill was $84.00. I'm so pleased with JMAC, they so could have taken advantage of me in this intense heat. I recommend their services for anyone needing and appreciating honest and reliable service. Bonnie Gendron read more

I highly recommend JMAC as a very satisfied customer for 13 yrs. They always explain necessary repairs and pricing up front with options before starting repairs. A family run business giving honest and reasonable pricing and excellent service. I always know that they give an honest assessment of the situation and don't just say a whole new system is needed. My AC quit in the evening with100+ weather and a call to after hours had a technician at my door next morning. Tanner was great. He worked inside a cramped attic and outside in blistering heat. He explained the problems and solutions patiently and clearly. He did clean up beyond normal - removing layers of dust from the attic and cleaning surfaces covered with oil which had been flung far and wide. He was hard working, pleasant and cheerful in spite of conditions. read more

JMAC came highly recommended and they live up to the recommendations. My air conditioning broke at the hottest time during this week. JMAC's highly professional employees understood my situation and sent an employee out within hours of my call for an estimate. He was prompt and efficient with the inspection and detailed with the information provided to me regarding options for a new a/c unit. JMAC promptly provided the estimate with best comparative price. JMAC further impressed by being able to order, schedule and install my new a/c unit within 2 days. JMAC employees rock to the highest degree. I highly recommend JMAC to all in need of a new a/c at the last minute or just to upgrade at your leisure. Thanks everyone for taking such good care of me in utmost timely manner. Awesome customer service experience!!! read more

Last week our AC went out. I called JMAC Heating and Cooling and they were able to get someone out within an hour. Jake unfortunately had to deliver the bad news that our AC compressor was blown. The unit was extremely old and we knew it was only a matter of time. Jake was able to give us a reasonable quote for a new unit and advised that they could begin work early the next morning. We had the techs arrive the next morning before 8AM. All the techs were fast efficient and professional. They let us know at various intervals of the job how things were going and what to expect. This company came highly recommended to us and they definitely did not disappoint! Thanks to Nick, Martin, Dominic and Jake, we have a beautiful new unit and we could not be happier with the job and the service!! read more

I first used JMAC to replace an A/C unit on a rental house. They did a great job; responded quickly - important for a tenant. Everything went smoothly and efficiently - minimum downtime for the tenant. The unit has worked without a problem ever since. So when we were told recently that we had to replace our A/C unit, I immediately called JMAC and requested a quote, which was very competitive. They scheduled the work two days out (I thought a fast response given it was the middle of Summer). They gave me an 8 AM start time, and showed up right on time. The crane came as scheduled, and the installation of our new heat pump on our roof was done by 1 PM. The only issue was a gasoline smell (turned out to be tar), but they returned that afternoon and fixed it. We've been cool ever since! read more

Having to call for ac service is never what anyone wants to do! Every time I have called JMAC they either answer my call or call me right back. I have had to use them a couple times in the past 5-7 years and every time I am more impressed than the other. This started as a family business and the service techs they hire act and treat you like you are part of the family. I have never been more impressed with customer service and the knowledge that each person has. The couple times they have been out to my house they take the time to explain everything they are doing and do not at all make you feel like they are "fixing" something that really doesn't need to be fixed! If I could give more than 5 stars I would! Would recommend them to anyone looking for service! read more

I highly recommend JMAC! Yesterday afternoon around 4:30 PM I realized my nest thermostat was not on and my air conditioning was not working mind you it was 110 in Mesa yesterday. I googled the error message I got on my nest thermostat and tried to YouTube how I could fix this myself yes, I'm that crazy . When it's 110 I guess I'll try anything. After 5 PM I gave up and got a recommendation from my next-door neighbor to call JMAC, it was the best call I ever made. Tim, the technician , was here around 10 o'clock (pm) Looked at my air conditioning unit and discovered that one of the fuses was bad. He replaced both fuses and my air conditioning was back on track! I will never call anyone else for my heating and air-conditioning needs , they are amazing! read more

Jake was my Technician and I couldn't have asked for a friendlier, more courteous one. He checked the unit over, explained to me what was going on and what needed to be done. Since the unit was frozen over, he had to come back and, lucky for me, squeezed me into his busy schedule the same day. He found the leak, fixed it and got my unit running. I would gladly recommend this Company to my friends. I managed a Plumbing, Heating & A/C Company for over 25 years in Canada and A/C Season was always a challenge. JMAC handled me with great customer service. Thanks to everyone I spoke with. I was also happy with the price I paid. Everything seemed very reasonable. If I ever need service for my A/C or heat pump, I will definitely call JMAC! read more

Jake was very professional and explained all my questions from the first service call. I want to say that in all my experiences with them, they are more concerned about the customer than 99.9% of the HVAC vendors I have used. Anyway, ask for Jake, he knows his trade, and has worked for JMAC for 7 years. They especially understand Trane/American Standard. I bought a thermostat from them, but wasn't happy with it, so they switched it out for one of my choosing. They are an authorized dealer for Honeywell thermostats. I can't say enough good about JMAC, it is a family run business. I even called the supplier of all these HVAC outfits, and spoke with a friend and he recommended JMAC as the first on his personal list in my area. read more

It was 115 degrees on a Friday afternoon and John came out and went through all the options with great detail so I would understand the features of the choices. My old AC unit was on its last legs and only putting out 74 degree air so it could only hold about 84 degrees in the house. He gave me a price that I thought was expensive, but fair. (In fact it was $1000 less than a well known, long time AC company in Phx and it was a 5 ton versus a 4 ton that they wanted to install.) His son installed the unit on the next business day, Monday, and we had cool air on Monday afternoon. They did a great installation and the extra ton from the Trane was really needed! I am very happy with the work and highly recommend their company. read more