I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I've been working with a nutritionist over the last six months and she recently suggested I…read morecomplete blood work for a nutrition deficiency test at Any Lab Test Now. Upon reviewing their website, I found this location to be most convenient and I called a couple days in advance to schedule an appointment to ensure they had the test kits in stock. Upon arriving for my appointment, Maria promptly took me to the back to draw my blood. She was gentle and efficient. It's not always easy to find veins in my arms, but she was very thorough and able to get it done without any pain.

6/12/24 and the time is 4pm. Very disappointed at how the staff (especially female staff member)…read morehandled me. She didn't know how to apply the needle and didn't want to put a band aid on after I was pricked. When she did , she didn't know how to properly apply a band aid on someone after they have been pricked..the gauze first...then the band aid...Thank you!!!!!

My primary care physician's practice just switched to CPL for its diagnostic tests after years of…read moreusing a large chain of labs involving a "Q" word (I don't know if I can mention their name, but you probably can tell which one I mean). When you walk into CPL on Binz, you are greeted by an iPad-sized computer on a 3-foot stick, just to the left of a window where a person probably used to sit. You type in your name and sit. I was called to come back after just a few minutes by a cheerful woman, who asked for more info to find my file and doctors' orders. She was good with a needle. I hardly felt a thing. Everything went smoothly, and I was out of there in a few minutes. Parking still cost $7. Ouch. The "Q" labs had locations with free parking, so I missed that. But CPL has my vote for needle skills and friendliness, based on my one visit.

Quick, painless, and efficient…read more Parking: The worst part about this location is parking . I parked in the cvs parking lot since there wasn't anything available. It's a short walk but I was a bit nervous about the tow signs Service: The service was great. The team was nice and I was in and out in no time Space: The space wasn't anything too exciting. Clean and spacious. There were chairs in the front lobby to wait but I had no wait at all

Pros: The website was easy to use and the location was convenient…read more Cons: I am a "hard stick" so I wanted to make sure they could accommodate me. Tried calling a couple times, but only got the answering machine. I went ahead and made the appointment because I figured if they are in the business to do blood draws, surely they have encountered tiny veins like mine. Unfortunately for me, that was not the case. The tech was kind and I was hopeful, but he was not able to get the needle in my vein. I prefer not to let them "dig" for it and, to his credit, he didn't seem to want to do that to me. He offered to let me sit for a few minutes and then try again. I declined. TLDR; if you have tiny veins, are a "hard stick" or need any other type of "accommodation, you'll be better off at a Quest Lab location.

I had the worst experience trying to get blood work at several Quest Diagnostics around the city…read more It was a Friday early afternoon and it was one barrier after another. Finally, an appt opened up at this location and I was able to get in. The facility was well maintained, the care team was fast and polite and the overall experience went well. I was out within 10 minutes. If you need to go to a Quest, this should the only location in Houston that you should go to.

Arrived today to find the Quest Diagnostic Clinic is nicely tucked away inside the Randall's store…read more Randall's is so pleasing to the eye, walking through the florals, candles and Christmas decor set the tone for a lovely experience. I checked into Quest via my phone, received a response back quickly they were ready for me. This location was very convenient for me in terms on getting my blood work done and getting to work at a reasonable time. Booking the appointment was painless, text reminders were just right, not too many and not to few. About an hour before my appointment received a reminder and COVID question. Easy Peasy. I hate hate hate having blood work done. My veins are very small and it's usually a painful event. Notice I said usually??? That's right, one stick in my hand and the blood was flowing. I'm a happy camper, I'm in and out in less than 15 minutes and pain free. No large bruises on my arms , no bruise on my hand.

This Wuest Diagnostics location has improved significantly during the past year. The new staff are…read morehelpful, pleasant, efficient, and polite. This is a big change from the extremely rude, aggressively cruel, incompetent, and combative staff that were there before.

Inside Randall's flagship supermarket. Feels almost like in New York City medical office given how…read moretiny it is. Didn't have to wait long at all as a walkthrough. Even if appointments are recommended, I've been told this is a normal occurrence. I was able to be seen right away as a walk-in. The technician drawing my blood was pleasant and the person at the front desk was friendly. The service is on point. Bathroom is immaculate. I imagine it would have to be with all the disinfectant products laying all around. The office overall is very small and the waiting room can accommodate up to 10 people. Check in is pretty efficient and easy with the self-guided tablet. I 100% would come back again.

Checked in online and waited under 10 minutes. I am terrified of getting my blood drawn and was…read morehaving a lot of anxiety but Shaniqua made me feel relaxed and the process was quick and painless. She literally gave me back courage to get my blood drawn because of how seamless it was. I would return to this location if I needed blood work again. Thank you so much Shaniqua you're the best!

The service at this location is absolutely unacceptable. I came in as a walk-in patient, was calmly…read morefilling out my form, and simply waiting to add my insurance card. Out of nowhere, a staff member stormed out, raised her voice at me, and accused me of not "doing it correctly" -- without once asking if I needed help or clarification. When I explained that I was just waiting for my insurance card, she continued to speak to me harshly and dismissively before walking away to sit on her phone instead of offering assistance. This type of unprofessional, disrespectful behavior is the reason I chose to take my care elsewhere. If you want to be treated with basic courtesy and respect as a patient, I do not recommend this center.

Lots of tests including, but not limited to allergies, STDs, testosterone level, cholesterol, DNA,…read moredrug testing, and just a plethora of other tests. They also offer B-12 shots. The prices for the tests are very reasonable considering that you don't need insurance to come here. You don't need an appointment for any testing. Just walk in and tell them what you want to get done, and they will collect your samples. 15 minutes in and out (unless there are tons of people there, which usually is not the case.) They don't do the tests on site. So they will take your blood/urine/whatever and then send it off to a lab for testing. After about two or three business days, they'll call you and tell you that the results are ready so you can come back in and pick up the results. If you're coming here, check Yelp for any special offers or check-in offers. They have those every once in a while to save you some extra money. I'm definitely coming back in the future.

I had been putting off getting bloodwork done, because I have small veins that roll. Every time I…read morehave blood drawn it's an ordeal, and I end up with multiple sticks and bruises. Ida was incredible. One stick, no issues. I would definitely recommend the Westheimer location and Ida!

I really like the convenience of this location. There is plenty of surface lot parking. The clinic…read moreis fairly new, they opened in Feb/Mar of this year. Booking is easy and staff is friendly. The only downside i'd say is that the parking lot has no shade. So when exiting the clinic, my car is very hot. I know this is out of the control of the clinic and more so the area but thought i'd make note of that.

I went to see Dr Busa for a hiccuping issue first prescription did not work so over the weekend I…read morehad to call zocdoc to see what my other options were. I then went back to Dr Busa she recommended that I go to the ER but did not mention the treatment that the ER was going to give me also came in a pill form. I spent 350.00 for my copay plus whatever the ER is going to charge for my bloodwork. Never using this clinic nor Dr Busa again.

Waited for 25 minutes while the labcorp employees made personal phone calls. Knocked on the office…read moredoor to let them know I was there despite warnings against doing so. The employees became hostile. I left for another labcorp.