Checked in online and waited under 10 minutes. I am terrified of getting my blood drawn and was…read morehaving a lot of anxiety but Shaniqua made me feel relaxed and the process was quick and painless. She literally gave me back courage to get my blood drawn because of how seamless it was. I would return to this location if I needed blood work again. Thank you so much Shaniqua you're the best!

The service at this location is absolutely unacceptable. I came in as a walk-in patient, was calmly…read morefilling out my form, and simply waiting to add my insurance card. Out of nowhere, a staff member stormed out, raised her voice at me, and accused me of not "doing it correctly" -- without once asking if I needed help or clarification. When I explained that I was just waiting for my insurance card, she continued to speak to me harshly and dismissively before walking away to sit on her phone instead of offering assistance. This type of unprofessional, disrespectful behavior is the reason I chose to take my care elsewhere. If you want to be treated with basic courtesy and respect as a patient, I do not recommend this center.

Ridiculous wait times. Over an hour wait. Understaffed. Appears to prioritize some people with…read morelikely higher revenue labs. Pick a higher quality place for lab work if you are busy like me.

Not sure why this location has such negative reviews, it's the best lab I've been to! Super easy to…read morevalidate your parking and I was in and out within ten minutes. Very nice staff and clean office. It was early, but no one was grumpy or mean. Highly recommend! Only thing is it was a bit tricky to find the office, but maybe I'm just slow.

Very disappointed with my experience at LabQuest. I had an appointment booked in advance, yet I…read moreended up waiting over 30 minutes to be seen. What is the point of making an appointment if patients are still expected to wait that long? I understand that delays can happen, but a 30+ minute wait for a scheduled appointment is extremely frustrating and unfair. I expected better organization and respect for my time. Only one seem to be working was doMonique! Felt sorry for the poor girl!

The staff are all fine. It is the people that run the place that I have a problem with. The offices…read morelook like prisons. Unkept, un-updated. Not as sole to talk to you if you call or walk in the door. Their lobby offices are run by an automated computerized box that you input your information. Bolts on the doors to the back offices. No humans. Looks like a prison. I was one minute late and the computer box canceled my appointment. I couldn't even talk to anybody you can't get through the metal doors. Forget it if you want to call no one answers. Their office in the Galleria off Newcastle is an embarrassment to themselves. Also the Bellaire office isn't much better. It's a heck of a lot better than the Newcastle. All I can say is somebody must be pocketing a lot of money off of this business because they're not investing money into the business. In addition, if you book online in the app for an appointment, you have to wait two weeks out if you go to a LabCorp website in Friday -I got in Tuesday at 8:15 AM at LabCorp in Bellaire-much better, beautiful offices, staff that comes out and actually talks to the people - night and day difference. I spent years going to Quest. It's not quantity of offices that counts. It's quality.

My process was quick fast and easy , office was clean and they young ladies Jenny and Diana were…read moreamazing!

Excelente atención por parte de Juan y Lavenia ayuda my amables y no esperaba una atención tan…read morerápida

You have to pay up front what they estimate your copay to be even though it might be less and that…read morewill come off your card after insurance pays. Then the lady WOULD NOT listen when I told her which vein to use because I'm almost 50 and I KNOW since this is not my first rodeo but she insisted on trying her vein and failed so she wanted to try another, I refused and MADE her try do the vein I said which worked no problem. Just more stress than necessary. SMH not fun!!

Buyer Beware - Just Avoid this Company They sell half baked…read more"Rapid" Solutions that fail deliver results for $200. It's a scam and they lean on policy when you request a refund. They use hassle tactics to discourage you and create problems rather than solutions. They'll waste your time. Save your money and your time go to a different lab they're so many out there.

They are in the business of stealing. DO NOT GET YOUR LABS HERE! They billed me about 5 different…read moretimes for a UA. I have paid nearly $500. Don't do it!

I sincerely want to express my appreciation to Toya, Michelle, and Keisha. The team was very…read morepatient, professional, and skills are impeccable when it comes to drawing labwork. They showed great mentorship to Liz. They're such an asset to Labcorp. I had such a great experience. This definitely goes above and beyond!! Quality care. Labcorp on Dotson rd.

Excellent service. caring professionals. Fair prices. Had a problem about billing, but Bill G. went…read moreabove and beyond to make everything right. My highest compliments to a quality employee!

This urgent care is awful. Go here for IVs I guess, but their medical capabilities are sketchy. I…read moreget they aren't doctors at urgent care, but I wouldn't even consider them nurses. The np had the audacity to ask me what I think the treatment should be for stepping on glass. Was barely able to clean the would, and let the receptionist wrap me. Then billed my insurance for surgery which then I had to pay a deductible for. They don't even answer their phones when you want to dispute it. On top of everything, the NP wrote incorrect notes which made my insurance claims a nightmare to settle. So many other urgent care options in Houston, don't go to Neumed.

42 minutes on the phone to schedule. Heavy accent. Difficulty in understanding Lied to me about the…read morecircumstances of who I was speaking with - shocking . The facilities were third world disgusting. Completely awful and I'd advise avoidance like an STD.

After setting up an appointment, getting the copay amount and filling out all the paperwork, weeks…read morelater they canceled the appointment saying they don't scan faces!