Was cutting through town and stopped for an ice cream before my evening plans…read more Line at the time wasn't terribly long but can get long quickly. I ordered a blueberry milkshake which was gone in a blink of an eye. Took a bit to get though, there were a couple large groups a head of me and by the time I got mine the line behind me turned into a bottleneck as registers kept taking orders but couldn't push the ice cream out. Early season rust maybe? Overall, lots of flavors to choose from, worth the stop and wait.

One of my favorite local ice cream spots in the area. Always a large selection of flavors to…read morechoose from. Excellent seasonal service, friendly staff, along with good fresh homemade and quality always.

Ice cream was delicious with more than plenty options for toppings. Staff and owner was very…read morepleasant 10 out of 10 for service and kindness

I am so happy I found this place. It is so hidden and I love that about it. There is not much…read moreseating at all outside and even inside too. The workers are so kind and helpful. I came to try the soft serve and ended up with black raspberry chip yogurt and wanted more after I was done. There are a ton of flavors to pick from so before getting in line, I recommend you study the menu. Their floats and sodas seemed to be a big hit!!

definitely worth your business! this locally-run ice cream shop has seating inside and outside, and…read moreduring the summer, serve out the back window. for a small shop, there's a huge amount of variety. make sure you check out all the flavor choices, as well as the ice cream treats on the menu if you've got a bigger appetite! there's both hard and soft-serve. the prices are very fair, and the scoops are generous! service is always patient and comes with a friendly smile...even when there's a line. protip: if you have a canine friend with you, they will give you a "puppy cone" which is a dab of the vanilla soft-serve. make sure you drop some extra love in the college fund tip jar!

I stopped in during the Suffield on the Green celebration. For some reason, I really wanted a…read morecreamy, cold, ice cream and Scoup Du Jour did Not disappoint! I spoke with one of the servers about how crazy busy the shop was that weekend. She gave me a delicious sundae with fresh ice creme and delicious peanut butter topping. They have a nice selection of toppings for such a small place. Parking is interesting, either park in the small lot in front or the bigger lot in back. There are a few benches in the front of the building to eat your ice creme and watch traffic flow by. They are closed now, due to the winter months, but I am looking forward to visiting again in March!

I have been a fan of Herrell's my entire life! Before and after renovation and all! They always…read morehave a great assortment of flavors and I always love to look for their most unique options! They cater to all types of dietary issues and have dairy free and sorbets. Even their cookie and cake selection usually has at least one GF item. Their board also displays if any flavor has wheat, nuts, or eggs in it, which is much appreciated! The staff is always knowledgeable and friendly. The line can be out the door at times, but the staff work diligently to keep it moving. The seating can be tight but it's a nice place to hang out if they have the space. Fun wall hangings and always their signature bears keeping us all company! The only downside to this place is that it is so well frequented, as it should be, that some flavors sell out quickly. It will be there one day and then not the next, so get it while you can. Or alternatively, you can email them and special order a flavor you love that you keep missing. I love that they do this! It takes time, so plan ahead, but it is so worth it! And although I want people to keep this business running, I.e. keep the money flowing so they keep in business... I have to also say, don't forget to come in and get your free birthday sundae!! Maybe just bring a friend who will purchase their own item.

Good selection of flavors. The cookie dough vanilla base was really good but there was to much…read morecookie dough for me it was overpowering. They have ice cream cakes and a selection of baked goods here too. Indoor seating available. Employees are very nice here.

Cost was reasonable 3.50 / 4.50 / 5.50 for a cone or cup…read more Atmosphere was super chill , lots of seating, with cows, goats, and games. There was music playing while we were there! Ice cream was DELICIOUS and generously portioned! Service - 2 girls in a stand with big smiles and having fun!

Live music, a food trailer, yard games... am I in Austin, just with a much better mountain…read morebackdrop? Seriously, this place is awesome. People are happy, the animals are happy, the kids are happy. But what about the ice cream? Well, this time I actually came to judge that, and the verdict is... it's the best ice cream in the area! I had the Purple Cow, black raspberry ice cream with white and dark chocolate chips, and it was so good. The ice cream here is definitely on the creamier side, which is exactly how I like it. It edges out my longtime favorite that's just three minutes away, simply because I prefer a creamier style of ice cream. My wife prefers a less creamy texture so whether you like this place or the other place up the road more really comes down to personal preference. We ordered the kiddie size and it was still surprisingly generous. Free sprinkles were a nice bonus too. The little shop inside is really cute. They sell jams, cheeses, mushrooms, breads, ice cream, and a bunch of other local products so it's worth taking a few minutes to browse. Overall, an awesome atmosphere, excellent ice cream, and a place I'd happily return to every time I'm in the area.

Stopped here for the first time ever yesterday with my two sons. What a wonderful place. The ice…read morecream was excellent with large portions. The staff had it out the window in record time. Peaceful setting with plenty of tables, a small playground and goats to pet. Will go back again!

July 2025: We were passing through Massachusetts on the way to New York and a local person…read morerecommended stopping at Westview Farm Creamery for ice cream and beautiful views. To our surprise, not only was it exceptionally beautiful but they had adorable goats who wanted to pose for every picture! The menu has a variety of ice cream flavors and I went with the Mint Chocolate Chip. Delicious and creamy and excellent chocolate pieces! Service was fast and friendly. Totally worth the stop!

To the lady reviewing below, they have seating outside and on the side of the building. Their ice…read morecream is better than every single ice cream shop you listed and cheaper. They clearly market and display on the wall in HUGE letters " we serve giffords hard ice cream". Sounds like you went in and didnt get your way so you come on here and lie. No ice cream shop splits a scoop in half for you so again stop lying. They are so busy the lines wrap around the building and to the back. To anyone who read my review this far, dont listen to the troll and go try for yourself. THEY HAVE THE BEST SOFT SERVE IN ALL OF WESTERN MASS.

Soft serve was fine, nothing special and no different than other area places. Yesterday was my…read morefirst visit, brand new customer and I told them as much. I typically like to get 2 flavors of hard ice cream in a small ( 2 half scoops). The fact is that 2 full scoops is a lot of ice cream. The hard ice cream is NOT homemade but from Giffords. I tried 1 sample of a Smore's , it was fine. They refused to do it. Which is why I ended up with the twist. Very disappointing since I would have likely stopped by after work often. They have no outside or inside seating. So I will not be back and instead go to; Mr.Cone, Chicopee, Roger's Place, Chicopee, Elsie's, Ludlow (spectacular homemade ice cream) Cha's Ludlow, Flayvor's Hadley ( incredible homemade ice cream), McCrays South Hadley, (great ice cream), JB's East Longmeadow ( fabulous homemade ice cream) Rice Fruit Farm, Wilbraham ( terrific homemade ice cream) Fenway Golf, East Longmeadow, The Apple Place, East Longmeadow ( also great Home Baked Pastries). Just to name a few that have far better ice cream and are happy to combine 2 half scoops of 2 flavors in a small cup. All have better environment to sit outside or some even inside. Way too many places to explore and choose to go back to a place with ok soft service, no place to gather with friend or family and not very accommodating. Not looking for extra ice cream since it is still in a small cup. Not sure why this would be an issue, not like I was holding up a line of people. I was their only one there. I guarantee I would not have been the only person at any of the above places.

This is a great place to get ice cream. Right off the road, plenty of parking and you order up at…read morethe front window. Service is quick, we came around 6:30 so there wasn't a lot of people. Plenty of places to sit, there are benches all around the farm. There are a lot of ice cream flavors to choose from. They also have an area where you can pet the cows.

Been coming here for years and I'm happy to say the experience is still pretty much the same. Great…read moreviews, an actual working farm, and you can still buy fresh raw milk and beef cuts inside. One change since my last visit is that you now order the ice cream outside instead of inside. The line was long but it moved surprisingly fast. I do wish they offered samples and this time they were missing some of the more unique flavors that I like to try. Kiddo and Wifey got the Orange Pineapple, and they both loved it. The best part was that it wasn't overly sweet. It was light, fruity, refreshing, and the pineapple pieces throughout gave it great texture. My mom got half raspberry and half pineapple from the non dairy sorbet options and really enjoyed both. I went with the Black Raspberry Chip and it was so good. This is that old-school ice cream I grew up with. If you've had it before, you know exactly what I mean. That said, after trying another place just three minutes away, I do think that other ice cream is creamier. I personally prefer a creamier texture, while my wife likes a firmer scoop, so it really comes down to preference. One thing to know before ordering: when they say "one scoop" they really mean one scoop. Don't expect an oversized serving. There are chickens and cows roaming around the farm, which adds to the experience. The animals looked happy, and while seating is limited, there are both indoor and outdoor places to sit and enjoy your ice cream. Overall, this is still a great stop and one I've enjoyed for years. This place is well worth visiting for the farm atmosphere, beautiful views, and classic homemade ice cream.