So, for sure, the prices are high. But really, the quality is fabulous, and the customer service is…read moreoutstanding, so you definitely get what you pay for! We worked with Jon last year to get a chat set with fire table and lounge chairs. Their Bliss cushions make for the MOST COMFORTABLE SEATING I've encountered in patio furniture. I'm always very nervous about buying new seating because my back is really sensitive to needing JUST the right amount of support in JUST the right places, and these cushion deliver! And just as promised, the cushions and table top resist real-world stains and stay looking brand new. We couldn't be happier with our furniture and we will be going back to see Jon for our outdoor dining set and some additional chat seating. Oh! And the 7 day return policy with no questions asked is legit!! We originally ordered a sofa, and it just didn't work in our space. Customer service didn't blink an eye and the sofa was picked up and refunded with no issues. This level of customer service is unheard of!

We stopped in after hearing one of their witty commercials. My wife and I wanted 2 chairs for our…read morepatio. We were met by the sales person immediately. She helped us search for the chairs that most suited us. After we settled on the ones we wanted she told us about the warrantee and the current sale going on. Even with the sale it was nearly $1300.00 a chair. The furniture here is nice, but out of my price range.

We love our patio set and chaise lounge chairs! Joy was so helpful with providing multiple quotes…read moreand pricing out items. Delivery/set up was even quicker than we expected.

We are very happy with our sofa, loveseat and sofa table and chairs. It's perfect in our space and…read moresuper comfortable.

I bought a lot of patio furniture from this company years ago and I can confidently say that they…read moreSTAND BEHIND THEIR PRODUCT. I had some minor rusting issues and they went beyond my expectations to correct the issue. You can purchase from Arizona Iron with confidence that you will be happy with the furniture, or they will bend over backwards to make you happy.

Went into the Gilbert store on a Saturday mid-afternoon. No other customers in the store. Person…read moresitting at a desk in the far corner yelled "hello". Didn't get up. Didn't ask if he could assist with anything. Nothing. We walked around the store and left. We took our business across the street to Paddy O'Furniture and they were more than willing to help us and we spent 30K with them. Obviously Arizona Iron doesn't need the business.

I ordered 2 pieces of outdoor lounges in 2023 that were supposed to be "Arizona proofed". I spent…read moreover $1K on these chairs and not even two years later, they are completely yellow. I was told that I can leave them in the Arizona sunlight with no issues but that's obviously not the case. Very disappointing, I won't be using this store again.

November 1st at 9:20am, On the highway US60, one of the employees driving their van cut us off and…read morealmost caused a 4 car wreck so he could get off on Higley exit. Horrific and I will never be using this company because of this drivers negligence. I'm a new home owner and oddly enough was looking for furniture for my patio recently. Their workers are painting a bad picture for this company. 0/10

This is a tough one because I'm torn between a three and a four for this review. It's a large store…read morewith a pretty broad variety of merchandise. You can find a lot of seasonal items here but as others have said the quality of those items is not consistent. Pricing is okay with some sales occasionally. Service has always been friendly so definitely no complaints there.

I really like this store. I didn't realize they had other locations in the valley besides one I'd…read moreseen In Peoria. We decided to stop in to see what furniture for the patio and such for one of my kids living on this side of town. We ended up finding some other great things as well for ourselves. Service at check out was wonderful. She was very friendly and made us feel welcome. The store was clean and easy to get in and out of the parking lot.

I was going to wait for my photos back from my wedding to write this review, but I can't take it…read moreanymore! I got married at Modern Farm in March, and it was an incredible experience. If you're considering getting married here, do it! You will not regret it. First, the venue is just beautiful. There's a big white barn with concrete floors (and air conditioning!), which is where we had our ceremony. Plenty of bathrooms, gorgeous bride and grooms quarters. The lawn is huge and green and lovely, and lined with mature trees. It was 90 degrees on my wedding day but it was perfectly comfortable on the property thanks to all the shade from the trees. Parking is limited on site, but there are side streets to park down. The DoubleTree nearby provides a free shuttle. We had 100 or so guests and didn't have any problems. We encouraged carpooling, provided parking maps with Sean's help, and told guests not to block driveways or park too close to stop signs. It's in a residential area, so be mindful of the neighbors. Ok, second, Sean was an incredible host. Having our wedding there felt like having it at a friend's house. Sean was so easy-going and opened the property to us so many times to let us scheme and meet with vendors (many of whom were recommendations from Sean and were outstanding!) On the morning of our wedding, we had a couple acrylic signs that we had made that weren't working with the easels that we brought. Sean said no problem, grabbed some wood, cut it, routed out the middle, and MADE US STANDS for the signs that were absolutely perfect. Can you believe? He's such a good guy, and it's things like that that really make you feel like you're in the right place. Thanks again, Sean and family!

So let me start out by saying it is a very nice space. But there was a HUGE lack of…read moreprofessionalism. We decided against using this venue even though it would of been nice for our wedding. So I emailed them from the "contact us" section on their website asking to view the property then received a response the next day and after a few emails back and forth we scheduled an appointment even though brief. I was told to text them a reminder. So after texting them a reminder on the day of, no response, then later I sent another text while on the way. They called me and told me they have no memory of scheduling my appointment but that they were up the street and would come meet me there. Then told me to just look around myself and call if I have questions. So my fiancé and I were just walking around the venue alone not knowing what's what. We felt like our wedding or business wasn't even important. We get they're probably busy and deal with a ton of people but just a big lack of respect. A wedding is a special time to a couple they want to feel like it's special and not a burden.

This business has unfortunately gone downhill since Brandon is no longer in charge. I did business…read morewith Brandon for many years and never had the level of issues I've experienced recently. The biggest problem is reliability and communication. They are constantly closed during posted business hours, and there always seems to be an excuse as to why no one is there. Communication about timelines and when work will actually be completed is inconsistent and unclear. Instead of getting answers, it often feels like you're met with confusion and no real direction. It's disappointing because this used to be a business I trusted and recommended. Sadly, I can no longer recommend them based on my recent experiences.

Updating my review since Brandon, the owner of the store reached out to apologize for the mishap…read more He wanted to make things right and was kind enough to take care of the credit card fee and also delivered the chairs himself. Greatly appreciate the good customer service and the fact that the owner was willing to set things right.

Disappointing Customer Service Experience at Ashley Furniture (Queen Creek, Arizona)…read moreMy partner and I recently purchased a leather sofa, loveseat, and additional furniture from Ashley Furniture in Queen Creek, Arizona. Unfortunately, what should have been an exciting experience turned into one of the most frustrating customer service experiences we've ever had. From the moment we walked into the store, we felt pressured by sales tactics that reminded us of shopping for a car. While I understand salespeople are there to help customers, the experience felt overwhelming rather than welcoming. What concerned me further was that our salesperson seemed to have very limited knowledge about leather furniture. When spending thousands of dollars on what was presented as a top-of-the-line leather set, I expected a representative who could properly explain the construction, tanning process, and quality differences between products. The biggest issue came during delivery. Upon inspection of our new sofa, my partner noticed a cut in the back of the furniture. While accidents happen, we immediately informed the delivery team that we wanted the damaged sofa taken back and replaced. The delivery team contacted customer service and handed the phone to my partner. To our surprise, customer service's initial solution was to send someone out to inspect and potentially repair the damage. We declined. When purchasing new furniture at this price point, we expect to receive furniture in new condition, not repaired on the day it arrives. I then personally contacted customer service. After speaking with multiple representatives and spending nearly an hour and a half on the phone, we were finally able to get approval for a replacement sofa. While we appreciated that resolution, it should not have required that much time and effort. During those conversations, we were offered a $400 credit toward our account as a gesture of goodwill, which we accepted. Unfortunately, the problems continued. We were promised a morning delivery for the replacement. Later, we learned that delivery scheduling was being handled by an automated system that prioritized route efficiency over customer commitments. The morning delivery we had been assured of was no longer available, which disrupted our travel plans. Once again, we found ourselves contacting customer service. After another lengthy call and multiple transfers, we requested to speak with a supervisor. At that point, I drove to the San Tan Valley store in an attempt to speak directly with management. The store manager was unavailable, so I spoke with another employee who listened to my concerns, took notes, and assured me that the store manager would call me the following day. That call never came. Eventually, after additional discussions with customer service, we were once again told that Ashley would take steps to ensure a better experience. We were promised photos of the replacement furniture before delivery, a phone call prior to delivery, and additional efforts to restore our confidence in the purchase. None of those promises were fulfilled. The replacement sofa arrived today in good condition, and for that we are grateful. However, there were no photos, no courtesy call, and no apology. The furniture issue was ultimately resolved, but the customer service experience never was. What frustrates me most is not that a mistake happened. Mistakes happen in every business. What matters is how a company responds when they do. Throughout this process, we spent hours on the phone, received conflicting information, had promises broken multiple times, and felt like we had to fight for every solution. Going forward, we will likely choose smaller, locally owned furniture businesses, even if it means paying more. Quality customer service, communication, and accountability are worth the additional cost. Based on our experience, we cannot recommend Ashley Furniture in San Tan Valley, Arizona. Rating: 1 out of 5 stars

My husband and I stopped by here to try some mattresses. "Corey" who is one of the sleep…read morespecialists helped us. He was very patient with us as we tried many different mattresses. He wasn't pushy and let us take our time. He also was very knowledgeable and answered our many questions. We were a bit undecided and got his info, but if you're looking for a mattress, definitely hit up Corey! Excellent service :)

My friend Debi C got me hooked on this interior design shoppe a few years ago…read more This business offers different levels of interior design services but I have only visited their retail store. Furniture, decor, art, accessories, kitchen gadgets and linens are all beautifully curated. November and December are my favorite months to shop here when this store is decked out with fully decorated holiday trees, seasonal decor items and gift suggestions. The jewelry and crafts from local artists are terrific to browse through too. Unique soaps, candles and delicate string lights grab my attention and my wallet! On Nov 6th, they had their annual holiday night out. The first 100 guests were treated to a free ice cream topped churro and dirty sodas from food trucks outside the back of the store. Advertising, raffles and food samples must have worked due to how many more people I saw this year! I purchased forever candles, glittery winter evergreens and a few other goodies. It was such a fun night to eat and shop with friends on a cozy fall evening!

Fun local store near my home with unique furniture and great gifts for a friend. I had an extra…read morelarge greenery centerpiece made here for my kitchen table that turned out beautiful