I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

Mr. Rooter, you failed me. I asked you to come out and cut a hole in my bathroom ceiling to prove…read morethat a leak was coming from the neighbor above. You charged me over $600 to do that. Then I contacted you three times for follow up and you wouldn't return my calls. Bad service. Horrible price.

We just needed routine sewer cabling so we thought we would give Plumbing Masters a call as a…read moreneighbor had recommended them. They were really quick to fit us in their schedule. Our tech, Jared arrived right on time. He was very pleasant as we talked over what we needed done. He gave us a quote and got right to the job. Luckily we did not have any major issues. He was great to work with and even gave us a few tips on our to keep our drains clear. It was a great experience and I would highly recommend them.

We have used Plumbing Masters in the past. We have a kitchen drain that gets clogged. It's a simple…read morefix. You run a "snake" thru the pipe & it opens right up. In the past we paid an average of $100- $139.00 for the complete job. This time we were charged $300.00. Needless to say, we will not be calling Plumbing Masters again. Shop around. The technician was nice he did the job fast. Didn't give us a receipt after paying for the service. We just can't help but feel we were ripped off with the cost!! Goodbye old friend.

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Hiring a plumber can be stressful given the potentially high costs and complicated decisions that…read morecan be involved. Linek was easy to work with and was super helpful, taking time to assess our needs and options over the phone. Once the plumber arrived, he was very pleasant and tried to find ways to lower the cost of our project. The work is top notch. We will be calling them again for our next plumbing needs.

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

In October, I paid over $500 for the hydrojet service thinking my drains would be clear from vent…read moreopening to the sewer main. They did everything from the front yard vent. Since then, I have had a plumbing bill for $675 to repair work as a result of trying to clear my vent line in the kitchen, and now I need to rent an auger to clean another vent line. I called them and they said with that service, they will only go on the roof if there is no other way to get to the lines. Since we have a yard vent, that's all they do. By working only from the yard, they jammed everything under the house into the vent lines and I now have another set of bills to clean that out. Watch out!

Mark was absolutely phenomenal. I made an appointment for Tuesday, which was their first…read moreavailability. I asked if it was a possibility because I had to work if they could come at the first available timeslot which was 8 AM they give you a two hour window so we had 8 AM to 10 AM, I got a text at 7:20 that they were on the way they arrived just before 8 AM early. Super happy. They were only there for about nine minutes, easy-going and very informative They gave us plenty of information and said we would have a report within a few hours and we did . We also do sewer inspection at the house that we are purchasing. We will continue to do business with this company.

A frozen in the ceiling of the garage resulted in a big when the water was turned on this spring…read more Based on customer I selected performance plumbing to come out and quote the job. Dylan and his a thorough examination and the procedure I should follow to prevent a similar occurrence in the future. The quote they was very reasonable and they were actually able to do job on the spot. I found Dylan to be knowledgeable, professional, and patient with all my questions. I would recommend performance plumbing to others in need of and will use them again in the I have well.

We have used Performance Plumbing for a couple of years. They are friendly, knowledgeable and…read moreefficient. It's easy to make an appointment. Good communication on arrival time. Great work! Spencer did an outstanding job fixing a couple of issues we were having. Highly recommend Performance Plumbing!

We've used this plumbing company for years at both our previous home and our current home, and they…read morehave consistently exceeded our expectations. From routine plumbing repairs to more involved projects, they've always been professional, knowledgeable, and dependable. Chris was just out today and as always arrived on time, clearly explained the issue and the available options (including the budget friendly ones), and completes the work with great attention to detail. It's hard to find a company that's both honest and reliable, but they've earned our trust time and time again. We never feel pressured into unnecessary repairs, and the quality of their work has always been excellent. It's reassuring to have a plumbing company we can count on whenever we need them. We highly recommend them to anyone looking for skilled, trustworthy, and friendly plumbers. They've definitely earned our business for years to come!

My wife called this company for service and I guess got no quote for price. I asked for a simple…read moredrain cleaning of a single drain from a clean out in a full height basement. They offered a discount but charged $500 for 15 minutes of work. Other companies offered the same service for $99. My recommendation is use another company as this company is incredibly overpriced.