After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Thane did a fantastic job repairing several door dings. Looks amazing. Fair pricing. Pleasure to…read moreschedule and work with. I would not hesitate to use again or recommend!

I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

Jesse is a magician/miracle worker. I found him on Google, read all the 5 star reviews and he…read moredefinitely lives up to them. I drove up from Buda to have him work on it, purely based on reviews. He made my Tesla look brand new again. He's nice, professional, and good communicator. I scraped it on the side of my house cause of the curved driveway but now I can't even tell where it was. Before and after pics attached. Highly recommend.

Touch up Masters is the only place I recommend going for all your dents scratches and ding repairs…read more The owner is genuinely a master at making all those sorts of things disappear and looking like new. I've never been this impressed with this sort of stuff before but that's because I've never come across some as downright thorough as this gentleman. To top it off he's reasonably priced and does the work in a very timely fashion according to the level of damage he's having to fix. I had people tell me it would be impossible to fix the hole in my bumper without painting the entire front end of my vehicle claiming that the paint wouldn't blend or look good if they didn't do all that work which would have cost a couple thousand , low and behold Touch Up Masters did it no problem-- you can't even tell where the work was done and the paint was blended. Im so glad I had patience and found this shop because I was losing hope I'd ever fix this issue for a reasonable price. I knew someone out there could do it and not try and rip me off so I kept searching and researching reviews. I'm grateful in more than one way for the outstanding job and integrity of the owner at Touch Up Masters. He kept his word was done when he said he would be charged me a fair price, I couldn't have asked for a better all around experience. If it's your first time visiting keep in mind the shop is in the back of the building and not easily visible at first glance from Metric Blvd. but not necessarily hard to find if you know that simple detail of where to go. Just drive between the two buildings when you pull up go to the back and you will see a clear sign for Touch Up Masters. I highly recommend always getting quotes but I would bet money Touch Up Masters will not only beat the price but do a way better Job than most of those other self impressed dime a dozen "big name" companies. Those places are all about money and quantity over quality of work and will pressure you into making a hasty decision. Don't take my word for it show up and find out for yourself so that you can appreciate the level of detail I received at Touch Up Masters off Metric Blvd.

Drove in for an estimate on a late Friday afternoon. The techs had already left for the day. A…read moreyoung woman named Nour said she could help me. Nour was friendly and very knowledgeable. She looked at my 2015 Audi A6 Prestige and guessed what the insurance estimate was. The other driver's insurance USAA is covering. Caliber Collision lowballed their estimate for repairs. (USAA shop) Nour was very informative on the process for repairs. She said I should let USAA know that ProTech would be making the repairs and to escalate the issues I had with them. So far my experience with ProTech the has been very professional. I brought my car in on Monday to start the repair process. I will continue this review once completed.

I revisited ProTech once again to have work done on my car, and they did not disappoint! The…read morequality of their work continues to be outstanding, and their professionalism and communication are key reasons why I consider them one of the best auto shops in Austin. I highly recommend ProTech to anyone looking for a trustworthy and reliable shop. I'll definitely continue going back to ProTech for all my future automotive needs!

Recently got rear-ended and took my Tahoe to get repaired and a great experience. They are open on…read moreSaturday, which was really helpful as I got rear-ended on Friday and had a work trip the following week. The receptionist was super friendly and helpful, I got a quick, reasonable quote and they got the work done on time and as promised. Highly recommend.

I'm extremely happy with my experience at Nas and I'm so glad that I came here to fix my car after…read moreI had my collision. They have some of the best people working there. Dasha, John, and Elvis was able to get my car into the shop and fixed it in a lot less time and money than I expected. The team was friendly, they were great at communicating to me throughout the entire process and the quality of work was great. With that being said, I highly recommend them and I would be back if I need anything done in the future.

Jasmine & the entire staff were amazing. Jasmine kept me updated almost daily & was wonderful to…read morework with. I'd recommend her any time.

I've had my Porsche there twice, and both times the service has been A+. Jasmine and the staff go…read moreabove and beyond to make sure your car is in perfect condition. Thank you!

I was completely impressed with Niyah Hinojosa and Jherlyn Avila. My car looked amazing. They even…read morewent the extra mile and stayed late so I could pick up on a Friday afternoon. Wonderful service, professionalism and timeliness . I am grateful for all that you do!

Ok, just spoke to Alex, My appointment was cancel 2 hours prior dropping my car, they have screwed…read moreup before and they gave today to drop my car at the shop. I called around 11:00 to double check that Gerber and enterprise and I am able to get a ride to enterprise. John at Gerber calls 2 hours prior just to say, the Girl that made your appointment is new she did not know. Enterprise does not have cars, I need to re schedule you for a later day, WHAT THE HELL. Now I call and THERE IS NO MANAGER. SO GERBER YOU ARE NOT RELIABLE, YOU DO NOT CARE ABOUT CUSTOMER SERVICE, OR MAYBE YOU TO BIG THAT YOU DON'T NEED THE PEOPLE. Had a talk with Noel that has been serving Pflugerville for almost 15 years, I truly respect our conversation, I will be dropping my car with Him after all. Noel Thank you for taking the time to listen and make things right. Thank you Noel

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

i 100% recommend this caliber collision. my parked car was hit & run. i called to schedule an…read moreappointment. not only could they take my car in quickly, they did a great job and got it back to me in a week. i got daily updates from raunel and he responded quickly to questions. 100 stars!!

Friendly Good work…read moreGreat communication Took care of everything Easy to get in touch with

Mark literally saved my life! I damaged my car breaks and was driving it around for a few days…read morebecause I didn't where to get it serviced. It got really bad and so, I stopped by this place because my phone was dead and it's right my by apartment. I literally took a leap of faith. Mark was immediately welcoming and asked to see my car. We talked for some time and agreed on a great price. He had my car ready in under 2 hours. I couldn't believe it. I'm so thankful to him and his team. Check him out for your car repairs, you won't regret it.

Mark did a great job on my Prius. I was in and out in less than a week, he was very communicative…read moreabout the status of my repair, was straightforward about pricing, and loaned me a car to use for the week. He also tells quality Dad jokes and even sent me home with a Tupperware of really nicely seasoned lentils. His business is a hidden gem and I'm happy to recommend him to my family, friends, colleagues, and strangers on yelp. Thank you, Mark!