Signs came in a timely manner actually sooner Than I thought so that was good. However the quality isn't so good. Signs are not very clear. One or two appear a bit smeared. read more

I ordered vertical banners for our medical clinics through BuildASign. During the design process, we updated our graphic, so I went into my cart, replaced the old file with the correct one, and placed the order. Unfortunately, their print department must have seen both files in the submission and printed the wrong one. When I contacted them, I was polite and willing to work with them. I even offered to ship the banner stands back so they could just print the correct file and reinstall it. Instead, they insisted they had done everything right and told me the only fix was to reprint (not me sending the bases back but doing the whole project again) -- and that I'd have to pay for it, minus $500. They are more concerned with short term margins than long term relationships. That's not acceptable. I didn't make the mistake -- they did. A company that won't take responsibility for their own printing errors isn't one I'll be doing business with again. If you're looking for a printer for large or recurring orders, find one that values accountability. BuildASign doesn't. I'd recommend taking your business elsewhere. read more

Do not try their bumper stickers. You will not be pleased. I ordered some bumper stickers. The price is higher than the last time I ordered. The vinyl material of the sticker is so thin that it is unusable. I can't use them for anything. I will have to throw the $70 order in the trash. After using this company for 30 years, I need to move on. The degradation of quality may have something to do with the second law of Thermodynamics. read more

I ordered a custom novelty license plate as a lighthearted gift for my father, who was about to undergo hip surgery. The item was intended to go on his walker--something he'd only be using for a couple of days. Unfortunately, the company sent the wrong item. When I contacted customer service, I explained the time-sensitive nature of the gift and requested both a corrected reprint and a refund due to their error. Instead, I was told I could have either a reprint or a refund--not both--even though the mistake was entirely on their end and the timeframe for use had already passed. This was my first order with the company, and it left me incredibly disappointed. Not only was the gift ruined, but their unwillingness to take full responsibility shows a lack of care for their customers. I won't be ordering again. read more

Build A Sign - Wrong item with the correct photo on the order page that accompanied the wrong item. - Vehicle Wraps Near Me - Austin, Texas

If I could leave zero stars, I would. I placed a $5,000 order with BuildASign over three months ago, and they have admitted not once but twice that they completely missed up the entire order. Each time they assured me it would be corrected and resent, and yet here we are 3 months later with no new signs delivered. I've wasted countless hours on the phone chasing answers, only to be met with apologies and empty promises admitting they were at wrong and were to be reprinting all of the signs. At this point, it's not just a mistake, it's incompetence and a total disregard for their customers' time and money. This is business-critical material, not a hobby project. BuildASign has failed on every level: fulfillment, accountability, and customer service. Save yourself the frustration and take your money to a company that actually values its customers, because this one clearly does not. read more

I spent $530 on signs for a big public event that's happening in two days, and what I got was complete garbage. Every single sign is pixelated, our logo looks awful, and it's honestly embarrassing to even think about using them. This company clearly has zero quality control. I don't know how something like this made it out the door. And to top it off, they won't even make it right or take responsibility for the mess. Do yourself a favor and go somewhere else--this place is a joke. read more

Build A Sign - Vehicle Wraps Near Me - Austin, Texas

Normally signs can be done in 2 to 3 days. After ordering then signing off on my proof within 24 hours they add 1 week to production time . Horible way to do business read more

Just ordered 12 front license plates for our organization's vehicles. The color of the logo is so far off that they are unusable. The color ordered is an intense bright red, think Canada flag or fire engine red. What they sent is salmon, not even red. These are farther from the actual color than the old, worn-out plates that I'm trying to replace. The image is sharp, and the material they're printed on is as expected. However, the color is a huge disappointment. I've contacted the company, we'll see whether they stand behind their work! Update May 1, 2025. Build A Sign replied promptly regarding the quality of the product. They maintained that the license plates were "printed as expected for the color on the uploaded image file". Which is ridiculous. However, they did offer a partial refund of 70% or to reprint the order at the cost of shipping. I choose the second option. The second printing was noticeably better. The printing is at least red this time, though still not of the quality I'd hoped for. Based on the offer of a second printing that yielded a better result, I'm changing my rating from one star to two. Bottom line, if you're concerned about quality, look elsewhere. read more

They are the worst company to deal with... I ordered 4 custom signs in June, they were promised by July 7 today is Aug 4th and still no signs... calling them for the 7th time and now trying to get a refund... they are simply the worst company to deal with read more

I ordered four 4 ft x 4 ft signs. Shipping was fast, however they cut the signs in half to ship them. No where does the website say they will cut them to ship them, however the customer service rep said this is normal, and can be found somewhere back on the page that I would never see. Shipping was $76 no reason why they couldn't have shipped them not cut. read more

I thought i was getting a great flag . After 75 days of it being put up, the pole popped through the top. A neighbor business took it down and tried to repair it. It made it for 25 days and now the end of the flag where the pole is on top is thread bear. The company saud i would have to " RE-ORDER" with a $ 90 discount. What a waste of money. Never trust their warranty. read more

Build A Sign - Vehicle Wraps Near Me - Austin, Texas

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Approximately seven to ten years ago, I began purchasing signs from Build a Sign. Initially, the signs were satisfactory. However, over the past two years, I have ordered approximately $500 worth of signs each year, only to have them deteriorate within a few months. Despite my loyalty as a customer, I was unable to obtain a satisfactory resolution beyond the company's standard 90-day return/refund policy. The signs appear aesthetically pleasing when newly installed, but they quickly deteriorate, regardless of whether they are stored or not. The letters and coatings begin to peel off severely. Consequently, I have no intention of purchasing from this company in the future. read more

Bad customer experience. I designed four 2'x3' flags and approved Buildasign's art proof for each flag. One of the flags was a WWII era 48-star/13-stripe US flag. Buildasign shipped me a 56-star/14-stripe US flag. Two other flags that I received did not match their approved art proofs, as well. I contacted Buildasign customer support via chat twice over several weeks and provided photos of the defective flags they shipped me. I was promised that I will be refunded for the three bad flags, but I have never received a refund. I will continue contacting Buildasign until I get my money back. Maybe this bad review will catch their attention. read more

Build A Sign - Buildasign's defective 56 star/14 stripe flag - Vehicle Wraps Near Me - Austin, Texas

What a horrible company! I ordered a sign for a trade show. The company promised delivery to the show location. Upon arrival there was no package waiting for me. I called the company and was told that the signage had not even been produced yet! No one bothered to call, so I was unable to go to a different company. I'm just out of luck. My display that opens tomorrow will look horrible without the signage upon which we had planned. I'll order signage first the next event, but not from this company! I'd advise against buying from buildasign! read more

I bought a retractable banner from Build a Sign for my Genealogy Society. We used it two times at our annual town festival, and the next time we used it was at the next festival with no uses in between. The banner tore at the second festival the following year. Build A Sign only guarantees their banners for a year. Because we bought the sign a month before the first festival, the second festival will be over a year. I requested BuildaSign to replace the sign, and they refused even though it was only used 2 times. We are a small organization with little money to replace the sign. The original sign cost $115.61and they offered to replace it for $88.38. Broomfield Genealogy Sociey read more

We ordered 100 custom license plates from Mike Murphy, the Senior Strategic Account Manager. Everything started out fine. Once we got the 100 plates in, 51 of them turned out chipped. They were stacked together when they were shipped, which we thought caused the chipping. We asked Mike for a refund for the 51, and he said he would redo them. We recommended they be packaged differently and he said they couldn't change their process because they're such a large company. He redid 51 of them, and 31 of those were still chipped. We asked again for a refund and he wouldn't do it. He said it was up to him to determine if they were usable or not; yet, he didn't see them in person. He only refunded us for 15 of them. DO NOT BUY FROM THIS COMPANY. You'll get poor service and an even worse product. Spend the extra money on a quality product. read more

It was only a bumper sticker with lettering. They printed it with an ink jet printer. It came out like crap. Run away!!

Ordered magnets and what came was sized wrong, extremely blurry and just poor quality overall. Called to get order corrected and was told they would only correct it if I paid $5 for shipping even though the mistake was on their end. I just returned the order and disputed the charge with my credit card. Not worth the time and effort read more

After getting the first order wrong, they forgot to print the replacement order after 10 days. Even though their website says to arrived on the 25th of July. My company has no banner for the upcoming event next week now. Terrible service! read more

I should first say Build A Sign has a good website that allows you to design a nice-looking sign. The signs themselves look good and seem to be of high quality. However, they promise what they cannot deliver and charge you for the privilege. I ordered signs that I needed within about 3 days. I paid a huge shipping fee for expedited delivery. The shipping acknowledgement came and gave me an arrival date of 3 days, which is what I needed. Two days later, they notified me that it had shipped, but they slipped the date by 3 more days--twice as long total as promised! So I paid a massive shipping fee and got nothing for it. If you have all the time in the world, I guess you could try Build A Sign. But I won't be going back to them. read more

This did not go well at all. I ordered a sign on white metal. Looked good in the preview. Got the signs in in a couple weeks. Illegible despite the .pdf I sent was very clear. There was also many spots on the white background. I sent a note to customer service and a few days later, I got a response that they would try again. After a month from the fist order, I got the second attempt at the sign in. Even worse. All throw always. I sent a note back indicating that I need a refund. No response in over a week after a couple attempts to communicate. I would not call this very good service at all. read more

Build A Sign - pdf was perfect and this is just a small 7" x 10" sign. No excuse. - Vehicle Wraps Near Me - Austin, Texas

Ordered FSBO sign Thursday, October 13. Confirmation on order page said order should arrive Thursday10/20. On Tuesday October 18, sent email asking for confirmation of delivery date. NEVER HEARD BACK. Called company same day - Tuesday, October 18 and woman told me delivery scheduled for October 20. Received email Wednesday October 19 saying delivery is scheduled for MONDAY OCTOBER 24 - THREE DAYS AFTER MY OPEN HOUSE! Put me in a bind to buy store bought sign. TERRIBLE EXPERIENCE. read more

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I just had an absolutely fantastic eXperience with Build-A-Sign. First off our relationship with eXp Realty & Build-A-Sign is increible in regards to pricing! I called and we have a dedicated person to talk to since we're at eXp and he was insanely helpful! When I checked out I must've forgot to check "grommet holes" on the top. Not sure how that happened, but I just called once they arrived and they are sending me 3 brand new signs with the holes in them.... NO QUESTIONS ASKED!! Wow, what a refreshing level of service from any company! I will absolutely be sharing this information with my 70+ team members!! Love this eXperience!! #eXpProud #BuildASignRocks #TeamREN read more

Build A Sign - My eXp aluminum listing sign. - Vehicle Wraps Near Me - Austin, Texas

I broke my rule of never doing business with a company that advertises on Facebook when I ordered some "Deport Elon Musk" bumper stickers on Dec. 8, 2024. My credit card was charged that day, but I never received either a confirmation email or the product. This is a garbage company that has received many poor reviews for their wretched customer service. I'll post this review on Facebook to warn others not to deal with these scam artists. I would give it no stars if possible. read more

Second time they can't deliver as promised. Tried to call the company, the WHOLE company is in a team meeting. NO ONE TO ANSWER THE PHONES! Save yourself time and aggravation, order somewhere Else. read more

I am in the process (about a month) of trying to find a custom/template for a Feather Flag advertising a Pet Adoption event for a Non Profit that is strictly ran with volunteers. I called the customer service line at Build A Sign and was prompted to hit 1 or whatever number and they would call me back. I was told that I WOULD NOT LOSE MY PLACE IN LINE. You guessed it...days later and NO CALL BACK! So I went back on line to view the labels that I had placed in my cart...I decided to order them even though they are ridiculously expensive and wasn't informed until the receipt came up that they will be delivered after our need! SOoooo...I hit the CHAT button, you guessed it...Chat closes at 5 pm Central time...I live in Mountain time. The Chat box did notify me immediately that I could call the toll free number for immediate assistance. HAHA I'm not falling for that one again! I am not ordering from them again either. read more

Our political campaign ordered door hangers from this company and timed the order so that they would arrive in good time for our door knocking event. Their Web site looked cool, but their service was abysmal. The order didn't arrive, and didn't arrive, and didn't arrive. Finally, we got an e-mail saying they had a "system glitch" and had canceled the order... three days before our campaign was scheduled to start! We checked their Web site and the artwork was still there and was perfect and ready to print. We called and the rep refused to expedite a replacement order. We have had to go to a nearby print shop for a rush job and pay a LOT of extra money to get something printed. We won't do business with this company ever again, and you should not either. read more

I wish I could give it like 0 stars. If you don't want to read the whole review, here it is in one word: SCAM!!! First of all they do have a lot of false advertisements on their website. I wanted some yard signs and when I google searched it, their website showed up saying $0.97 each sign, when I added 10 signs to the cart, the prices drove up really high. And later I come to know that it's $0.97/sign only when you order 100 signs. (Then why did you not specify that on the website!!!) Then they said it would be $2.64/sign if you order anything less than that, and even with that when I add it to the cart, the prices came to more than $100. They also advertise saying ***free shipping on everything on the website***. And they added a $15 shipping cost. When I called them about it, the customer service agent (Maraio S.) was very rude and actually cut the call on me!!!! NEVER USE THEM!!! SCAM!!!! FALSE ADVERTISEMENTS!!! read more

Build A Sign - No free shipping! They are just lying!! - Vehicle Wraps Near Me - Austin, Texas

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I used their website www.buildasign.com to order 3 custom bumper stickers . Their checkout insisted I pay over $3.50 for shipping via UPS. Then they mailed them through the postal service in an envelope with $0.50 postage. What a SCAM. Bumper stickers were fine quality. Would have given them 5 stars if it wasn't for the S&H scam read more

Build A Sign - $0.50 postage but charged $3.50 ! - Vehicle Wraps Near Me - Austin, Texas

They promised free shipping and then packed shipping costs into the invoice at the end. They did not ship on time, and they did not ship the complete order. They then refused to correct the issue. read more

I am highly upset with my order. This is my second time ordering signs with them because they were a preferred vendor for my brokerage. The first time they sent me a damaged sign, therefore, my listing had no sign. They did send a new sign that was not damaged fairly quick to make up for it. Decided to order from them again and again I am dissatisfied. I placed an order Feb. 23rd with rush shipping. I called on Monday, Feb. 27 to see if there was any way I could pay a fee to guarantee delivery for Thursday, March 2nd, as my listings were going live that day. I was told that I would have them by Thursday end of day as shipping from Austin to Dallas wouldn't take long. I received my sign holders on Thursday, March 2nd, which I was told came from Maryland. I called in AGAIN that day to follow up with the signs. I was told my signs were already printed and it would be a 24 hour turn around time for them to be delivered to me as they were coming from Austin to Dallas. I needed them by Thursday, but was understanding about receiving them until Friday, March 3rd, end of day. I then had 2 live listings over the weekend with no signs, after I called twice throughout the week to make sure I would receive them on time. Because it was the weekend there was no one I could speak with over the phone. My signs arrived Tuesday, March 7th. And they arrived damaged. They were bent and one had ink smeared over the sign that I could not remove. I contacted them highly upset and was told to email them pics of the damaged signs. I was emailed back saying they would refund me for both my signs. I was only refunded for one sign. It is now March 26th and I'm still waiting on that full refund that I'm sure will not happen. I Do NOT recommend this company for signs at all. Horrible service, false expectations, no follow up. read more

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Let me start out by saying their website is easy to use. I will then say that if you use a graphic that is not their own from their site, the turnaround will not be quick. I received a notification that the graphic was blurry and they needed a response to continue processing. I responded same day that it was ok to proceed and they did not process the request until 4 or 5 days later. By that time, the original promised shipping date had passed so I had already missed games without a flag. Then when the flag arrived, the 8 foot by 2 foot flag I thought I ordered was only 6 feet by 2 feet. The Customer Service Rep said it was because the flag pole is part of that measurement and it says it on the website. I have not found that information yet, but am looking. I will not order from this company ever again and do not recommend anyone from ordering from them. Find a company who values your time and makes you feel like your order is a priority. read more

Sign arrived quickly and was as advertised. 3 stars because I created it with a typo..but they printed it with a typo. Great courtesy would have been to email me and inform me before printing. read more

Build A Sign - The sign they printed. - Vehicle Wraps Near Me - Austin, Texas

This company will not respond It has the worse customer service. They assign you a representative but they will not help you. My company has a contract Wt this company or I would not have wasted another second Do not waste your time! read more

Response from artwork team is absolute trash. Days between responses. Empty promises of expedited orders due to them dragging their feet. Expected times on the site enticing you to use them is simply lies and false advertisement. 10000000% will never do business with this company ever again and wouldnt suggest you use them either. If you have weeks and weeks to wait, maybe but with so many other viable options out there offering the same service, Id recommend giving anyone else a shot as this company is more concerned about reeling you in with false expectations and delay after delay. F++++++++++++++++++++++++++++++++++ read more

Build A Sign - Vehicle Wraps Near Me - Austin, Texas

We ordered vehicle magnets and bumper stickers. The bumper stickers were crisp and bold, the magnets however were blurry and pixelated on both our logo and the text, and two were damaged. We contacted the company same day, and sent pictures. A representative contacted us immediately, so we thought it would be handled quickly. We have yet to have the situation resolved a week later. We stated that we simply want a refund since the products are not usable for us, but are waiting on the "art department to decide if it was a misprint". I would not recommend this company for business purposes. I will update if the situation is resolved adequately. read more

Customer service beyond poor. Promised delivery by a certain date, confirmed it and last minute changed the delivery time line. Wasn't able to cancel, wouldn't refund despite promises being made. read more

The sign came out okay. The glossy coat left dried up drip marks. Also, NEVER received the sign post. $50! Ouch. I called, they said they'd send out a replacement. Update: October 21. Received the post. Also customer service was very helpful and communicated with me through emails and phone. read more

BuildASign is the worst company I have ever ordered from. They screwed up my order over a month ago and I still can't get them to issue the refund. The finished product looked nothing like the proof. Please don't make the same mistake I did. BuildASign is a horrible company and you will spend hours trying to get them to help you if / when something goes wrong. read more

Build A Sign - Vehicle Wraps Near Me - Austin, Texas

I needed some promotional material for my business and Build a Sign did a great job all around. I will be ordering again. Thanks! read more