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Jim's Steakout

3.0 (86 reviews)
Closed • 10:30 am - 2:00 AM (Next day)

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JIM'S STEAKOUT ATMOSPHERE

What's the vibe?
Casual
Loud
Good for kids
Good for groups

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Recommended Reviews - Jim's Steakout

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Ham Sub 6"
Hannah L.

I don't order Jim's often, but when I do, it's because I'm feeling some type of way... a feeling that only a sub and some crispy fries could cure. This location is nearest to my apartment so I ordered from here for delivery recently. My order was simple: a six inch ham sub (roll double toasted, because that's the right way to do it) and a regular-sized order of fries. After ordering it took about 20-25 minutes for my food to get delivered to me which wasn't bad at all. My food came exactly as ordered, even the double-toasted roll, and they didn't go light on the toppings, which I appreciated. The fries were perfectly crisp too, which I wasn't expecting since it's usually pretty common to get soggy fries when you order takeout. Their menu is pretty extensive -- tacos, steak hoagies, chicken fingers. Whatever you're craving, they've got it, and it'll hit the spot. It's not too steeply priced either! When I order from Jim's, I'm not expecting a gourmet meal. Just a nice little dinner to cure my daylight saving's time blues. It works every time!

Eat at Jim's
Jamilla A.

On a business trip to Buffalo, Jim's Steakhouse was recommended to me. My bf and I ordered the Jefferson (steak and sausage, cheese, onions, Jim's secret sauce) and the poutine (Colby cheese and gravy). We also got a cookie- so soft and a sugar waffle - crispy, soft, and warm. It was all delicious!

Marcus H.

Hello. Thank you for taking the time to read this. Tonight, I walked in (mask on), and waited a minute for the guy in front of me to finish paying for his order. There was a tall darker skinned male working at the counter. He had twists for a hairstyle. Well, he asked if he could help me, my response was yes, and I proceeded to make my order. (12inch ham sub, on white) and he cut me off to ask me my name. So I said, Marcus and his response was whats your order. So again, I proceeded with 12 inch ham....he cut me off again. Then he said, are you picking up or you placing an order. I chuckled. I answered that I was ordering now, and I had to start all over again, as Now its becoming frustrating. In the 2 orders, I asked that the breads be triple toasted. He explained, that they may turn out burned, and I said (softly), yes I know, but anytime for the past 3 weeks, I've asked for double toasted and the bread still be soft and I don't find out until after I'm already home. Which is why this time, I came in to be sure. He made some sort of face and went to place the breads in the toaster. So, at this point I'm thinking, maybe the toaster is finally fixed, because for at least 3 weeks it wasn't (per the employees) when I called to complain. Therefore, I asked him (kindly), if he could show me the breads after the 2nd toasting. His response, in an undertone, and undermining way, was "I got it/I got you" as if he was tired and didn't want to do it. So, before he put the toast in the 3rd time, I simply asked if he could turn the bread over, because I didn't want the outside of the bread to be soft. Hence, the reason I came in in the first place. Oh boy, well he began stating how it could be burned, and I said, its on me if it does, and as a paying customer, I know how I want my bread. A young lady he was working alongside of, tried to interject to explain about the toaster, but I already knew about the toaster. She was kind. And it was a clear understanding. His body language was again, as if he didn't want to service me, and AS HE WAS SHOWING ME THE BREAD, said, "is this toasted to your liking sir"? It was stated in a very cynical way. And to help him, I said "yes, but young man, watch your tone, because you never know who you're serving." I repeated as he mumbled. You see, I had an orange hoodie on, a blue cowboys had, blue jeans and a black jacket. Perhaps, he thought I was a nobody. But I still was a paying customer, regardless. As the same young lady, gave him a simple instruction, he went to make the sandwich, and at this point I almost cancelled. But I said No, he has to understand the importance of customer service. So I watched him make my sandwich closely. What he didn't know about me, was that I'm a Bishop in the church, a pastor of my own congregation, a published author, and a radio show host on two separate networks. WJJL 1440 AM and Totally Gospel Network. And I have a nice following on social media. In the end, I hope this young man learns that his actions affect the bottom line. I don't want to see him terminated. I want to see the change in him the next time I come in. I want him to grow and become the most improved employee or employee of the month. I want him to grow and become a team leader who understands customer service and customer satisfaction. Thank you. And by the way, I hate I had to give you 2 stars, but having a bad toaster for over 3 weeks, eating a soft sub at least 3x, and dealing with tonight's attitude, at this moment, I don't see 3, 4, or 5. I pray someone from management reads this, and get back to me.

Small tenders wasn't pleased
Shayna P.

Food wasn't bad, but the size of the chicken tenders is a joke. I get putting small ones in a sub, but if someone ordered just tenders as a meal then they should be this small.

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18 years ago

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12 years ago

Disgusting. If you eat here you will most likely have gastrointestinal issues soon after. Jims uses cheap ingredients and it shows.

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13 years ago

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9 years ago

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12 years ago

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11 years ago

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Ask the Community - Jim's Steakout

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Jim's Steakout - cheesesteaks - Updated May 2026

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