i own a collision shop (the toy shed LLC) in Waterloo and use Brian's Auto for severe mechanic…read morerelated repairs since we don't have an alignment rack at our shop. They always treat us right and do not overpromise on their delivery times which is amazing. they tell you how it is and i appreciate that in a business because it helps us keep insurance and customers updated on a realistic time frame - not a hopeful one. Good business, quality work, and like always - you get what you pay for

Highly recommended auto repair shop! Great customer service, knowledgeable staff, and caring…read morecompany overall.

Everyone at Barron's were very helpful and gracious with us in our time of need. Our truck broke…read moredown 2 days before a holiday weekend and we were so thankful to get it back the day before the holiday. Highly recommend!

Just moved to Auburn indiana recently. Took awhile to find a place you could trust with your car…read more Very reasonable prices. I will definitely be back!

I recommend people never do business here. They are shady, deceitful with charges, and they…read moredefinitely don't care about customer satisfaction. Had them tow my vehicle from literally right in front of this place once, charged full price, then lied to me when i asked about storage fees, and didn't care when i told them i had specifically came in and about the fees. If my engine was about to blow, i would risk it and drive to the next closest shop. Don't be surprised if you have your vehicle serviced and it comes out with more wrong with it than it went in with. This is from others i've seen use their services. Not sure if it's on purpose or just pure incompetence.

Quick response. Great friendly service! Was very careful with our car and we really appreciated…read morethat.

Belle did a great job. Tires and alignment. Pretty sure I'll try them again for future automotive…read moreneeds. Bonus, Texas Roadhouse next door!

Shady place, said vehicle needed alignment right after it had an alignment at the dealership. The…read moreadjustments they said we're needed are ridiculously tiny. I will never trust them to do any work after that. If you use them beware of the unneeded alignment scam.

The mechanic was very efficient and does GREAT work. I highly recommend them to anyoneread more

Outstanding service! Darvin went above and beyond for me when he didn't have to. I'd recommend this…read moreshop again and again!

The best place to have your car fixed!! Very cheap prices and very knowledgeable. I had $2000 of…read morework done on my car at a different place and one of the issues wasn't fixed AND the other place caused a different problem with my brakes by not hooking a vacuum hose up after the other work. I was fed up so I took the car to Yarian after a recommendation and he fixed both issues for $20! The only bad thing is that it sometimes takes a week or more to get the car fixed.

I authorized a $500 deposit for a car. They took $515 of my credit card without my knowledge. I did…read morenot buy the car. They tried to keep my deposit. I raised hell in their showroom and they refunded only $500. I only realized their treachery when I checked my credit card statement the next day. Liars and thieves.

Rude salesmen was looking for a certain car was told they didn't have one on lot Spode to let me…read moreknow if it came in next person right after came in asked if they had same car I was looking for sales person said yes it just came in went to ask to speak to someone that person was rude also cars over priced and give low trade in offer

Bought a "little old lady only drove on Sundays" CJ from them. It was all they promised and a bag…read moreof chips. Good price because it was a 2013 (bought it in 2021), had only 29k miles though, and it was a manual transmission. The process was simple and easy. I would have given them 5 stars, but the PRESSURE put on me AFTER the sale by the Finance Dept Warranty Saleman was beyond the pale. The stories of "what if's" this or that happens were hilarious. I don't live in fear of what MIGHT happen and felt a little belittled by that last part of the process. A simple question: "Would like to discuss warranty options with our Sales Dept?" would have sufficed. Because I would have said NO. Never, ever by extended warranties. It's fear-mongering.

I recently had the pleasure of working with Emily and Nathan from Shepherd's Chrysler, Dodge, Jeep,…read moreRam's sales team and they were very easy to work with. They gave me a very fair price on my trade in and I got a Quality used Truck. There a couple of issues with the the truck but they took care of them for me. Shepherd's Chrysler, Dodge, Jeep, Ram is a very honest and trustworthy dealership. I have bought a lot vehicles in my 46 years of driving but by far Shepherd's Chrysler, Dodge, Jeep, Ram was my best dealership experience. If a could them more than 5 stars I would.

Jason and Adam did a great job taking care of everything today. Very personable and efficient.read more

I usually have good customer service and car service at the Auburn Indiana location. However at my…read morelast oil change, they overfilled my oil by 2 quarts causing an engine malfunction, repair repairs needed, and a new oil pan.