AVOID THIS PLACE!!!…read more On November 28th, 2025, I had my car towed to the Tuffy's on Dupont because it would not start (new battery), and from my multiple failed attempts to start, the clutch pedal had lost pressure. Below is everything that was quoted on my 2008 Honda Civic Si, with 130K miles. I want to note that the ignition knock sensor was accidentally broken by Tuffy, it was communicated to me, but somehow I got stuck with the bill for a new one ($55). Approved Scan codes - $160 Remove/Replace Starter & Ignition Knock sensor $765 Remove/Replace clutch master and slave cylinder & bleed clutch $956 Remove/Replace Axle seals $406 Remove/Replace Tie Rod & alignment $778 Valvoline Brake system flush $113 TOTAL - $3,079.67 Declined Remove/Replace Engine Mount $286 Remove/Replace Suspension Shock rear $436 Remove/Replace Valve cover gasket $258 Remove/Replace Clutch assembly $1,888 TOTAL - $2,869 When I picked up my car, it started, but something was off. Once the car warmed up the idle RPM's were inconsistent and the engine would vibrate horribly. The car also had trouble accelerating and the RPM's were twice as high as usual as I would put the car in neutral to come to a stop. Once in my garage, I noticed the smell of gas fumes and the exhaust was a dark color, and I had a leak. Under the hood, I noticed the intake manifold was dark and dirty on the far right side. The car struggled to start the next day. I took the car back to them and they quickly figured out that there was a gasket that wasn't installed properly and that some packaging had been left behind in the master or slave cylinder. Who knows what they actually did but all those issues did resolve, minus the rough start the leak. I took the car back a second time for the starting issue and nothing was really done, just suggestions of cleaning the throttle body, and making sure the spark plugs that I installed were properly gapped, which they were. This is when they started sticking to the phrase "if the starter is cranking, then it works". Didn't matter that this brand new NAPA Premium Plus Starter (2446993) sounded horrible as it struggled to crank. When I was leaving I noticed my check engine light came on, when it never had been before. They either forgot to reconnect a sensor or they disconnected something without knowing it, I let them know and they fixed it. A few days later I took my car to a family recommended mechanic. The first thing he noticed was that my flywheel looked to be taking damage, and that my axle seals were leaking. I took my car back to Tuffy's for a third time, and they confirmed the leaking axle seals, and claimed that they either mistakenly ordered the wrong ones, or that they were given the wrong ones. They fixed the axle seals and on the rough start they again gave me the line "if the starter is cranking, then it works", so they recommend the following. Remove/Replace Direct Fuel Pump Module Assembly $805 Adjust Valve Lash, Valve cover gasket, NGK High Ignitability Spark Plugs $697 I declined these services and I ordered a Honda Denso OEM fuel pump module assembly, and replaced it myself. After install, there was absolutely no change. The car's rough start issue remained. On February 21st, my clutch pedal had once again lost pressure, and so I brought the car back to them once again (4th time); thinking everything would be covered since they had done all the clutch work, but they quoted me the below. Remove/Replace Clutch Hydraulic line, 3/16 copper brake line, and brake fluid $209.45 I declined these services as well, and took the car back to the recommended mechanic and he said the issue was actually the slave cylinder. Dealing with Tuffy's was pointless, so I had him replace the slave cylinder (paid for the part and labor again) and I also had him go ahead and fully diagnose my starter issue at this point. The starter turned out to be faulty. Thank god the NAPA that Tuffy's had purchased it from was able to provide me with the lifetime warranty on it, and they gave me a new one. I had it installed with a NEW flywheel to ensure this didn't damage the new starter. After all this, my car starts up fine now; no clutch pedal issues. The only items that haven't gone bad that Tuffy's installed are the clutch master cylinder and the tie rod, but I have no confidence in them based on how everything else went.

Tuffy's was able to get my battery changed on short notice and on a Saturday nonetheless…read more Definitely would come back here as they have a good staff and is one of the few places you don't have to wait hours for service.

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

They always do a good job and I never have to wait. I would recommend this business.read more

As retired veteran always received discount now they want ID…read moreSo now I request an ID lost mine over 15 years ago never replaced Went elsewhere gave me the discount

We do NOT recommend this mechanic…read more Unfortunately, we had a very disappointing experience. We received a quote to replace our brake lines and paid him for the work. However, after the repairs, the truck was still not drivable. He then told us it would cost even more to repair the brake lines, even though repairing the brake lines was part of the original quote. If you choose to use this mechanic, make sure you get a written, itemized estimate before any work begins, and confirm exactly what is included in the quoted price. He accepts Venmo and Cash App, but I would recommend paying by check made out to the business name rather than sending money to a personal payment account. It may provide better documentation if a dispute arises. Based on our experience, we now have to pay someone else to complete the repair because we no longer had confidence that the work would be completed correctly or at all. As a result, we are out the money we were quoted for the repairs and still have a truck that we are unable to drive.

Thanks Rob. I was broke down at my job site. 2 hours from home. Rob showed up fixed my truck in the…read morerain and mud. Great guy. Very professional. Thanks Rob!!

They are my go-to place for auto repair. They have always treated me with respect and honesty. They…read morehave always been able to diagnose my problem quickly and repair it at a fair price without trying to upsell me on other services. I always try to patronize local businesses, and Houser Automotive has definitely earned my trust and business.

We came in with a problem we couldn't begin to understand. They not only swiftly figured out the…read moreproblem, but fixed it, for $75. It takes integrity to not take advantage of the automotively ignorant. That's what they have here. Absolutely trustworthy, the most important thing you can hope for in a repair shop. We're customers for life.

The mechanic was very efficient and does GREAT work. I highly recommend them to anyoneread more

Outstanding service! Darvin went above and beyond for me when he didn't have to. I'd recommend this…read moreshop again and again!

Trustworthy and honest people here. They don't overcharge you or recommend unnecessary repairs…read more They always make you feel like your concerns are heard. The quality of repairs are good. Highly recommend.

Make sure you ask them to check your transmission fluid while getting an oil changed. they never…read morechecked mine, spent 4300$ on a new one. I called around to other places after this happened and it is standard to check the transmission fluid. Lazy employees.

I have been taking my cars to Wheelock Auto about ten years now and I've had nothing but great…read moreservice from them. Their prices are fair and they don't try to sell me things I don't need. The last time I had my oil changed I dropped my car off the night before my appointment then got a text about an hour and a half later telling me it was done. I will never take my car anywhere else for repairs as long as they are in business!

Jim is good at what he does but I feel as if some of the employees who worked on my truck were not.read more