Sales team is very informative and helpful. Would definitely come back here when it's time for…read moreanother car. 10/10 would recommend to a friend!

Sara was a nice and friendly. The oil change was done in a respectable time. Clean waiting area…read more With coffee and snacks

i own a collision shop (the toy shed LLC) in Waterloo and use Brian's Auto for severe mechanic…read morerelated repairs since we don't have an alignment rack at our shop. They always treat us right and do not overpromise on their delivery times which is amazing. they tell you how it is and i appreciate that in a business because it helps us keep insurance and customers updated on a realistic time frame - not a hopeful one. Good business, quality work, and like always - you get what you pay for

Highly recommended auto repair shop! Great customer service, knowledgeable staff, and caring…read morecompany overall.

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.

My truck lost all power while driving so I had to have it towed to a shop. AAA recommended Tire…read moreStar in Wolcottville so, being new to the area, I agreed. Soon after I received a call from a nice lady telling me they had received the truck and would begin their diagnostics test soon. She described the test and gave me a rough idea of the cost. Within an hour she called and said they had found the problem and fixed it. When I picked it up the cost was even less than what we had previously discussed. Everything was done faster and cheaper than I expected. Tire Star has earned a new, repeat customer with me!

The tires road so quiet and smooth when we went to Michigan Labor Day we almost fell asleep twice…read morebut I was more impressed with the garage and the people in it and impressed wit John very much for somebody that works for garage and was bragging it up and how they put the tires on I had my doubts,68 years old you've been around but he was right it's a really nice garage I was impressed, AND TIRE R GREAT

I had to call AAA to change my flat tire this past Sunday. The AAA assistant that came to change…read morethe tire suggested Belle Tire to plug the tire. I arrived at 8:05am Monday morning. Your employees were very efficient, had my tire repaired and back on the car within less that 30 minutes. Being from Ohio this was very much an unexpected surprise. Thank you for the great service. Mickie Butler, Sherwood, Ohio

Cannot schedule an oil change, have to drop it off. Then they have one mechanic most of the time so…read moreit's hours before they get to it. Poorly run business, with even worse management. Those workers that are there, seem to spend most of their time in the manager's office chatting. Seats are dirty when they are done and the steering wheel is greasy as well. I wanted to try them since I was impressed with the Coldwater, MI store. Now I'll take the time to drive to MI again.

Quick service and reasonable prices on tire repair for my Zero Turn mower. Thanks for ordering the…read morenew tubes and speeding the process along.

Replaces one Aarm and one camber bolt. Took 12 hours and 200 extra than quoted. I supplied all new…read morebolts and told them that they would need to cut the old off, i had done the outher side 2 weeks prior. Totaly aware of all issues they might run into. Was told it would be done by 3pm the day i dropped it off only being 1.5 hr job. Did it not get done by 3 also not by 5 when they closed. Was contacted at 11 the day of repair, and told me it would be pushing 5 for it to get done. No called so i showed up at 455 and was told it wouldnt be done that day, no call or anything. Maybe a good place for a simple oil change or tire repair that takes very little knowledge, WOULD NOT recommend for suspension work or anything more difficult.

Good place gotta a tire fixed and they were fast Dave great guy highly recommended. Went there got…read moreright on it tire still up and doing good they have great prices

This is easily the best place in the area to get tires repaired and tires replaced. They have…read morebudget level replacements or they can order and get the top of the line. Quick service and very dependable. They are always busy, another sign of how good they are. Don't let that stop you, come in and they will get you in as soon as possible. It will probably be quicker than you thought.

Came in for an estimate on some troubles I was having with my vehicle. I was told that the…read moretransmission needed to be replaced to fix the issue. Which would cost thousands of dollars, naturally. I went for a second opinion as the issues I was having didn't align with a bad transmission. Turns out it was just a sensor that needed replacing, costing only a few hundred dollars. Once the sensor was replaced by another shop the problems ended. I have been here multiple times through the years as they are the closest shop, but Everytime they asses the problem they are WAY off. I don't know if it's poorly trained mechanics or if they just assume anyone who isn't a professional in the auto industry is just completely clueless about vehicles. With the Internet being a thing and people being able to search up problems and be able to have a general idea what might be wrong with their car, you would think shops trying to intentionally scam customers would not longer be an issue. I'm not saying that's what happens there, it could be constant honest mistakes. Even when I took my car there for a simple oil change, problems arose. So I'm more willing to accept possible incompetence.

WOW! We were on a cross country road trip and blew a tire. They fit us in and the service was…read moresecond to none. I can't say enough about this place, they saved us and I highly recommend them! Five stars for sure!