Jim at Performance Unlimited was only authorized to fix the out drive on our boat. He wanted to take our boat for a test drive and then would not respond to any calls to get our boat back. A year and a half later he sent us a $7,100 bill and when we got our boat back it had a damaged engine. He said that he would stand behind the $7,100 work if the boat didn't run, which it didn't. He came and picked up the boat and 1 month later he said it was winterized and fixed. However, when we went to pick it up the second time it was in pieces all over his business.
The engine was damaged while in his possession and we were given unauthorized charges. We had to pay another professional $9,000 to fix the engine damage that Jim had done while the boat was in his possession doing a test drive.
We paid Jim, but left with our boat not put back together or running. read more