Worst service I have ever received anywhere. I saw today that the Auburn, IN location is…read morepermanently closed. Thank goodness so no one else has a similar experience!! However, the corporate office that handles "guest services" has not followed through on issuing us a refund as promised. On February 8, 2025, I took my vehicle to the Auburn location for new rear brake pads. I didn't get my vehicle back until February 21st!!!! The techs somehow locked up my parking brake and couldn't get it to release. Their solution was to have us have the car towed to a dealership across the street, to have them release the brake and then re-replace the calipers they had installed. We ended up paying at least $500 more than initially expected due to all of the errors. The Monro manager - Brett - promised he would cover the cost but then didn't follow through with that and said we had to go through corporate. We did that and the corporate office agreed to refund a portion of the cost but hasn't followed through on this as of today. We have called guest services multiple times to follow-up and still nothing. I will NEVER go back to a Monro location after this experience and would advise anyone else to proceed with caution!!!!

Excellent and friendly service. Came through needing a valve stem replaced on a road trip and can't…read morerecommend this place highly enough.

Good place gotta a tire fixed and they were fast Dave great guy highly recommended. Went there got…read moreright on it tire still up and doing good they have great prices

I made an appointment for 4:30 pm for an oil change and tire rotation. After waiting 15 minutes…read morethey came out and told me their lift was broken and they couldn't change the oil until it was fixed. I agreed to bring the car back the next day at noon even though I had suspicions that they were lying and just wanted to go home. Called at 11:30 and they said they were ready and if I brought the car in they would do the work quickly. They went to lunch and I waited 40 minutes before I had them bring the car back and left.

Highly recommended auto repair shop! Great customer service, knowledgeable staff, and caring…read morecompany overall.

Took my car in to get estimate on basic brake repaire..I receive a quote of $1,200+ had paper work…read moresent my son inlaw who had just seen the car but didnt have the time to fix it..My son in law adviced me not to. So i had the car transferred to another place.He did a great job on my breaksand few other things on my car andthe bill came too less than $200 . I highly suggest shopping around

Steer clear of this place! I can't stress that enough! Go down the road to Bill's Auto repair for…read morehonest work priced fairly. Best One acted shady from the start - even my 10yr old tried to warn me he thought they were dishonest soon after we entered. They tried to tell me they called all the auto repair shops around the extended area and couldn't find my part anywhere. To order it would take 4 days at the earliest to arrive and driving my car wasn't safe. Leaving me and the kids no option but to be stranded far from home over easter. They lowered it off the hoist and said they couldn't continue until the parts arrived. I drove straight to the nearest parts store ,Auto Zone, and bought the parts myself! 3 more in stock! I drove back with the parts AND then they changed the story to they didn't have time for me till Tuesday.??? o..k.. They had quoted me a minimum of 4 hours for the job but I should expect more. I drove to Bill's Auto Repair and he had it back on the road in less than 2 hours including an alignment! WoW! Thank you Bill and shame on you Best One for trying to screw over a woman and her kids over the holiday. Just WoW.

From the owner: Best One Tire of Auburn provides outstanding service and prices on tires and automotive services to…read more Best-One of Auburn is Committed to Serving Customers Beyond Their Expecations As part of the community since 1982, Best-One Tire of Auburn keeps on giving every customer a reason to smile with outstanding customer service, competitive prices, the right tires and reliable, quality vehicle service. Located at 1712 South Wayne St. Auburn, IN, Best One Tire is open Monday through Friday, 7:30 a.m. to 5 p.m., and Saturday, 8 a.m. to noon. The company serves customers in Auburn, Kendall and Garrett. Proudly offering the Best-One Tire "Pledge of Service" nationwide limited repair warranty, customers can receive 12 months or 12,000 miles of coast to coast coverage with a qualifying purchase. Stop in to see owner Jeff Frane for more information.

Had to take our son's car in for service after just moving to the area. Tire star wanted to earn…read moreour business and did a great job. Communicated well, quick service and reasonable. Thanks for the great service

This shops is friendly and helpful. Everything you could possibly need all in text for convenience…read more Staff does great work and easy to deal with. Totally recommend this business.

Super wonderful, even on a shitty day. Honest people! It's hard to find a knowledgeable and…read moretrusting semi mechanic but these guys are old school with the latest technology. No regrets!

Responsive, timely, excellent work, and nice people. What else is there? Highly recommended!read more