The last two times I've been here, the sandwiches are packed with meat and so yummy. Tonight I tried the toasted roast beef and cheddar and WOW! So good! Previously had the Ultimate Italian (i think) and that's a winner too. No complaints at all about this location. Ordered online and picked up 10-15 mins later. read more

Here's a polished version that is firm, factual, and easy to read: This is the third time I've had a problem at this Jimmy John's, and the customer service has been disappointing every time. Today I picked up a tuna sandwich and discovered it had onions in it. I have an onion allergy, so I had to throw the entire sandwich away. The app never indicated that the tuna salad contains onions, so this was an unpleasant surprise. What was even more frustrating was that no one offered to replace the sandwich at no charge, even though the ingredient wasn't disclosed and it couldn't be eaten because of my allergy. After going back and forth, it took three sandwiches before I finally received one I could eat. Mistakes happen, but how a business handles them matters. Unfortunately, the lack of concern and poor customer service have convinced me that I'll be taking my business elsewhere. read more

Multiple times mobile orders take 25+ min to be completed. Multiple people working, but for a JJ it's insanely long.

Unfortunately, first time here, they got my order wrong. Paid extra for giant size, cheese, avocado. Ordered two sandwiches. One worked, the other did not. I expect such incompetency from fast food high school students. Thought they were different. I thought wrong. Nothing against other locations I frequent, nothing against the high quality fresh sandwiches. Only against this first impression! read more

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Ok yeah it's Jimmy John's but I'll tell you this, this is one of the fastest Jimmy John's I've been to if not the fastest. Unfortunately for yall, camera did not eat first and I gobbled that Sammy down. I get the veggie and it never fails. Not a whole lot of seating but I also have never been in a group at Jimmy John's so it hasn't been a problem. Smells good. read more

A sandwich shop that regularly runs out of bread? Terrible management. Bad service. Questionable cleanliness.

Take your business down the street to jersey mikes, not here. Went there for the first time with my boyfriend and had let the two people working know that. It was dead no one came in during our entire time ordering and getting the sandwich but they still acted like we were taking up their time. They barely greeted us and didn't explain anything on how they take the order or make the sandwiches. We said our orders but noticed they didn't ask for any toppings so I asked if I tell them the toppings now but the older gentleman said that I was suppose to say before I ordered and they continued to make the sandwiches. I ordered their biggest size mind you so I asked for the veggies on the side since they closed the sandwich up. They gave me only small cups for the veggies I wanted, it wasn't even enough to cover one half of the sandwich. Bad service , bad sandwich, and bad price for the sandwiches. If you want to pay for a sandwich go to jersey mikes they have quality and service and it's basically the same price for better. read more

Ordered food at 1208, knowing my lunch is 1230-1300. Call at 1232, only to be told by a rude worker that "we're really busy, and there were two orders to that address, so we decided to wait until both were ready". I am an employee, not a resident. If you're going to make decisions like this, remove tue pre-tip option. Absolute garbage way to treat customers. read more

Jimmy John's - I work, and I have a set time for lunch. This is unacceptable. - Sandwiches Near Me - San Antonio, Texas

There was a man with a long beard and hair. He wasn't wearing any hair net and he was the main person making the sandwiches. Very unsanitary and very disgusting. I will probably file a complaint with the city's health department. read more

My first time visiting this sandwich shop and my last. WHERES THE MEAT, found plenty of cheese, lettuce and tomatoes but extremely very little turkey. SMH, never again read more

I Love this place. Great food and service. Not sure why they are getting bad reviews. i had a BLT on wheat bread today and it was awesome. My guy had a wrap. They were very nice and prompt. No issues. read more

Pulled up at 8:50 to be greeted by two employees. Right when my son and I walked through the door they proceeded to say they ran out of bread ham cheese. I understand that they don't want to work past nine but to be cleaned up before 9 and make sure they announce they didn't have anything left me and my son speechless. Horrible service read more

This was a last minute stop, grab and go. I ordered the regular "Vito" and boy howdy did it hit the spot I was hoping for. It took less then 5 minutes from when I ordered and paind for the sandwich to sandwich in hand and out the door. Had to also have been the best visit so far. Usually the day shift is slow as molasses but this was different. This was a good visit and keeps me wanting to go back. The "Vito" had to be my favorite sandwich but what I like about Jimmy John's is their whole menu looks delish. read more

I've been there twice within the past week and they were on point. They checked my order before I got it to make sure everything was in it including kickin ranch sauce. Sandwiches were really good. read more

If I could give zero stars I would, this location is very poorly run and managed. I placed an order at 9am and scheduled it for delivery between 12:45 - 1 pm and at 1:10 my order had still not gone out for delivery so I called and was told that it hadn't even gotten made yet. I was placed on hold to speak to a manager, which took another 5 minutes and after speaking with the manager and asking where my order was, he had nothing but excuses to give. At 1:20 my order still had gone out and the manager was "unsure" as to when it would be go out for delivery. I am a teacher, so I had to go without lunch today as I only get 30 minutes. read more

We ordered our TWO sandwiches on the app at 2:48 and they did not get to our house until 3:55. I called the store at 3:45 to find out what was going on and the customer service was non existent. It took 20 minutes to make the sandwiches and the rest of the time to deliver it. I wouldn't have such a big deal if the employee I called wasn't so rude and "out of it". I won't be ordering from this place again. I recommend no one does until there is a change of management. read more

I had the Gargantuan and the boy with a mullet made it. It was super good I recommend you come to the Jimmy John's on Bulverde.

Not sure what all the negativity is about with people's posts on here. We ordered this on a Sunday night around 6:00 p.m. which I'm sure is a very slow time for them normally. Everyone in there seemed very enthusiastic and ready to help us get our food. Of course the inside smelled delicious and looked very clean which is expected when the day/time is slower but not every restaurant adheres to that thought process LOL It actually never been to one of these before so it was very refreshing to see and smell everything. I ordered the Italian combo which was a footlong with him salami and other Italian meats. Everything looks very fresh and tasted the same way as well. The bread was really good and taste like it was made that day. It had a soft press with a little bit of pull to it when you bite in. The only real complaint is there is quite a bit of mayonnaise/sauce on there so it got all over the place when I started biting into it. It also is slightly pricey for a sandwich. However I guess that's comparing it to a semi gross fast food chain of Subway LOL definitely going to go back and give the rating a second thought. read more

Love that we have a Jimmy Johns so close. My order is always correct and fresh. I get the wrap and turn it into a salad. Yes I still get the jalapeño chips. Veggies and meat always top notch. The delivery drivers are always polite. Although I ask to leave at the front door and ring bell, I make sure to keep an eye eye for them to personally say "thank you". I proud of you for hanging in there through all this craziness. read more

Ordered through the jimmy johns app; I had the Beach Club and made some custom additions to the sandwich. The order came freaky fast and was exactly as ordered. The sandwich was so delicious. Definitely would recommend and will order again! read more

I don't know if it's just this Jimmy John's but the Cubano sandwich I got today was beyond disappointing. Look, I got that this is "fast food" and the actual product isn't going to look exactly like the picture but there should be some semblance. The sandwich I received wasn't even close. Not to mention was made incorrectly to begin with and I had to drive down to the location to correct the error. Btw I ordered the sandwich as is, no modifications...it came with only half what was "supposed to be" in the sandwich. I think the pictures say it all. This sandwich is a piss poor excuse for what's advertised. Like I said, I know it's not going to be a mirror image of the advertisement picture but come on! This looks like two pieces of bread with barely noticeable bits of cheese and meat peeking out (see images). I don't know if this is a store issue or a corporate issue but this is unacceptable. In this day and age, lackluster fast food such as this shouldn't exist; with so many options at customers disposal, the quality needs to be much better. If the sandwich I received is in fact what the standard is, Jimmy John's needs to address the wrong advertised representation or they need to improve their stores' SOPs to more closely match costumer expectations. Included is a picture of the Cubano as advertised and a picture of what was delivered. read more

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Worst location in the franchise. Nothing fast about the service. Overheard manager telling employee that it doesn't matter what the customer says, only what's on the receipt. Every time I come here I wait more than 20 minutes for my 2 sandwiches. And usually I'm the only customer. I guess they prioritize online orders. I still come because it's close to where I live, but if I can help it, I try to go to the Sonterra location, way better service and lightning fast there. If you want quick service avoid this location. read more

No ice for the drinks, but they don't tell while you are ordering and paying. Quality of food us not like it used to be. Place is filthy.

How hard is it to get a sandwich right? The last three times I've visited this location my order had been wrong after taking way too long to receive it in the first place and if your going to advertise delivery, why can't you deliver less than 2 miles from the store? read more

DO NOT ORDER FROM HERE!!! I placed an order at 10:30am to be delivered at 12pm for my daughter's lunch at school. I gave her a 20 minute buffer in case it was late so she would still be able to eat at 12:20. As of 12:50pm her lunch had still not been delivered and her lunch is now over. Called the store and they are "sorry." WTF-ever. My daughter has gone without lunch. Wish I could give no stars. read more

Hadn't had a sandwich from there in a while. I had my old reliable the Gargantuan. I was not disappointed and turned my family on. Nothing but good reviews. We will definitely continue the trend. Might be good if they had variety of bread choices. Do they have toasted bread? That would be good. read more

I was really disappointed tonight. I often order the Pepe but tonight I thought I would try the #8 with ham and roast beef. I took it to go as it was late and I wanted to get home. I got home and began eating. It was horrible. I don't know what was wrong with the roast beef but it had a horrible after-taste. I couldn't even finish my sandwich. I usually have nothing but great things to say about Jimmy John's but not tonight. Will never get the roast beef again. read more

The only positive aspect about this experience was Brantdon, the delivery man. The rest of the experience required my dealing with rude, young people getting to call themselves managers but lacking every skill a true manager embodies. read more

I'm a big jimmy johns fan, but this location is an absolute embarrassment. It's easily the worst of the dozen or so I've been to. I stopped in yesterday to pick up a sandwich I preorder on the app about 15 minutes earlier. There was no one in line, and about half the seats were full, so I would by no means call it busy. I waited at the register unattended for Over five minutes. Watching two employees look up at me and keep working, while a third just meandered around the back with no purpose. When they finally acknowledged me and helped me, they said it wasn't ready and it would be a few more minutes. So I sat down to wait. After about 10 minutes the worker says "actually it is done, it's right here." Avoid this location if your looking for "freaky fast." I will not be back to this location and would advise looking elsewhere for a quick bite to eat. read more

My guess is that there is a revolving door when it comes to employees. The person at the register was half way clueless so it was probably her first day. The sandwich itself is not what I'm use to. They skimped on the mayo and the meat was put in haphazardly. It was as if the person making the sandwich was on his first day of work. I'm not a big fan of Subway but they produce a better sandwich that these people do. read more

Workers were very inexperienced. Music was loud and did not take our order correctly. Had them remake my sandwich because they made it with the wrong bread. There too many workers, chaos, and it took 10 minutes to make two sandwich box meals. When I opened my sandwich, it was completely smashed and they forgot to put mustard on. No mustard or Mayo packets included. read more

There food was good. They were a little confused when I was ordering, due to me ordering a few different items. But the main reason I give this location 1 star is. My husband left his wallet their at the restaurant. Well we get a call the next day from our bank stating they JJ has his wallet. We go to pick it up and unfortunately 40$ was missing from it and a credit card. (Yes, it's my husband's fault for leaving it, but the employees still represent the company) I asked the manager, if a customer found the wallet or if it was one of the workers? The "manager" stated he found it yesterday and put it directly in the safe. This goes to tell me they have a untrustworthy "managers" on their team. Which is very unfortunate, you earn that role for your being committed, trustworthy, a hardworking person. But unfortunately this isn't the case here. read more

"Freaky fast" doesn't apply to this store. If you place an online order, wait 20 minutes before you leave your house. And you'll still have to wait at the store for them to finish your order. Terribly run store!!! read more

I got a sandwich with the "jimmy mustard" on it Not only did they DRENCH the sandwich in this mustard, but the mustard itself tasted like nail polish remover. I've never in my life had a grosser sandwich. It tasted like acetone. Will not be returning. read more

This is highway robbery! One long sandwich (not the gigantic offering, but just a roast beef & turkey sandwich with chips and drink ran me $17.& something! I thought he was mistaken! Should've left! Cold regular sandwich for over $17 without anything extra! Some sandwiches you have to even pay extra for cheese! Heck, at Subway I could've had 3 footlongs and fed the family! read more

Jimmy John's - Sandwiches Near Me - San Antonio, Texas

Freaky slow. They were good when they first opened but it's terrible now. You're better off getting a sandwich delivered from Pizza Hut.

Some of the politest staff with great attitudes I've encountered in San Antonio. Thanks guys, keep it up, it really makes my day when I come down for a lunch sandwich read more

Usually have to get it delivered when it gets busy at my job, employees that's bring it have a smile on their face and are so nice!

The worst sandwich experience in a long time. Sandwich wasn't bad, service was terrible. All I wanted was a kids turkey and cheese with ranch, lettuce, and pickles. Can't put anything in a kids sandwich. You have to order an adult sandwich if you want high value items like lettuce and pickles. No ranch in house. I reluctantly pay for the adult sandwich and bring it home. NO PICKLES. You got be kidding me. No napkins either. Jimmy Johns on Bulverde/1604, you suck. read more

Subway is much better than this location. Stale bread, crust was so hard I thought I was going to break a tooth. Out of capicola which is what I usually order. Had to wait behind a catering order also while one of the 2 workers fielded a call demanding their money back. It wasn't fast and it wasn't good. I'd avoid at all costs. read more