This location was mediocre and has gone to awful. My office is less than a mile from here and I usually go 4-5 times a month and order thru the app. The positives are their app is great, location is great, and wraps are usually above average. The negatives are most of their employees are rude, slooooooow as it can take 30 min for 1 wrap after ordering/paying thru app, inconsistent on quality and time to make, an using questionable produce at times. Too many options in the Brier Creek area for that bs. read more

I just had a number 9 from this location. It was horrible with old withered lettuce. I ordered to go and when I returned to my office, I was so disappointed. It looked so bad, I was sincerely embarrassed to post a picture. I took two bites and threw it in the trash. I have eaten here many times in the past. Same number 9. Very dissatisfied. Will not return. Wasted my hard earned money. read more

Overall, super disappointed with the Jimmy John's. They always mess up my order (missing items, customization wrong, order wrong, etc.). Additionally, a lot of times they say they only have one delivery driver so there's a long delay in the order. I wish they'd allow us to pick a different delivery option like Uber eats or something during these times. I know I'll still order from here when hungover, but I'll be incredibly disappointed. read more

Jimmy John's - a sub sandwich in a wrapper - Sandwiches Near Me - Raleigh, North Carolina

I typically love Jimmy John's and I like that this location is close. And that's about it. When I order delivery, it typically takes an hour to get here (I live very close). Oftentimes, the order is wrong. Wrong sandwich, wrong toppings, missing items. Lately, the food quality also hasn't been great - bread tastes unfresh, etc. I recognize there is a significant staffing issue occurring at this location, as when we have called to check on the status they oftentimes say there is only one or two total people working in the store. Still, if staffing is this big of an issue, perhaps they should remove the option of delivery? Or, let us pick a different delivery location? Or partner with Uber eats or DoorDash if staffing has been this difficult for over a year. I hope this location can turn it around. read more

Never even received an order I paid for due to the "new driver" not dropping my food off after an hour and lied to me about issuing my refund after I called for three days straight. read more

Worst Jimmy John's I've ever been to. Went to pick up my free birthday sub, love that. As soon as I got there, I seen 3 bags on the counter and figured that one of them had to have been mine since it was a pick up order. As soon as I was looking, an older white gentlemen walked over and in an aggressive tone started tell me that those were his and not mine while swinging his hands over them. As I took a step back and tried apologizing and thought one could've been mine, he started to repeat his self once again before any words come out of my mouth. I followed up with rude comments back since it was very disrespectful to begin with. Once my sub was done. There was at least 2-3 slivers of meat. Rest of it was bread and lettuce... terrible sub. Again- WORST Jimmy John's and experience I've had in a very long time. I would never come back to this location and all respect for workers there is lost. read more

Great service and the sandwiches are well made. Definitely swing by, especially if you're in a hurry. They're quick read more

Jimmy John's - Club Lulu - Sandwiches Near Me - Raleigh, North Carolina

I'd love to say this was a 5 but the drinks were wrong and the sandwich was wrong. Once sent back the sandwich was still wrong but drinks were right. In the end I got a polite apology but not much else. Understandably lunch is a busy time but we had been ordering since 10:38 am and it was to beat the rush. So not sure why the initial order was wrong. Probably will not order for delivery again. read more

Hello all! Here I am again with another raving Jimmy John's review. I know I said I was going to stay away from the place for a while, but ultimately, I really like Jimmy John's. I believe it's just a matter of which one you go to that determines the decision on coming back or not. There are two locations near me, one is on Page Rd and the other Brier Creek. Because I've had discrepancies with one location I switched and decided to go back to Briar Creek. there is never a real problem with the food, or the location/ambience of the establishment. However, for this particular review, it just simply boils down to listening. Anytime order is placed, just to be sure, it is always best to read the order back. In this instance, I didn't request it because he seemed like he was on the same page when he was ringing up my order, as I was reading it from a previous order because I have the Jimmy John's app. after my sub was prepared, the young lady that served it began reading the receipt/order of my food. she just so happened to mention "no mayo" and I immediately stated that I did not ask for no mayo on my sandwich. The workers were apologetic and I that was it for me. I grabbed my food and I left. Now when I got home, that's a whole other thing. Now remember, I stated that I was reading the condiments that I wanted on my sub directly from a previous order because I have the app installed on my phone. So not only was the mayo not on the sandwich, there were also tomatoes which I asked not to be placed on my sandwich. Any other circumstances I would've checked before I left. But, I trust or am supposed to trust that you got my order correctly so I shouldn't have to check. or I would've gone back to the store to have them remake it but because I am on only a hour lunch and had to run a previous errand before picking up my lunch, I was unable to do so. Going back to the establishment would it just been a waste of gas, so I just took the tomatoes off. But my point to all this, is that if I was allergic to tomatoes, because the tomato has already touched the sandwich, it would be a waste of a meal all because someone ringing up the order wasn't listening as they should, and verifying what they heard. The main part of this review is to hopefully urge management to ensure that their employees are paying attention to the orders that are being placed, be sure to confirm if the order is placed in person and also pay attention, even when the order is placed online to make sure you don't miss anything. Hope someone takes the time to review either a customer or member of management. These reviews are ultimately not to downgrade someone's work or talk junk about the establishment is only to better in the future for people to return, enjoy the food and ensure that their order is being prepared as they see fit. read more

Jimmy John's - had to get packets ‍ - Sandwiches Near Me - Raleigh, North Carolina

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Why do people like Jimmy John's?? I'm so confused. The bread was cold and dense. I could barely taste the avocado spread. I can make a better sandwich at home, without a doubt. No thanks! read more

Jimmy John's - Turkey breast, provolone & avo. (Didn't realize it's an avocado spread not avocado slices. ) - Sandwiches Near Me - Raleigh, North Carolina

Staff was rude when went to pick up order. Another time delivery order was 30 minutes late; I had to call and ask for updates. When finally got order, which was supposed to be vegetable unwich---- was tuna. Very disappointed in service. They did give option to refund or reorder. I opted for refund. Was not taking chance. read more

The employees need to listen and not always refer to the numeric menu.. I just wanted roast beef and Mayo on a sub and it was like i was ordering in a foreign language. Keep things simple and just listen. It goes a long way and will move the line along. Also because of the numeric menu selection.. if I was to order a beef slim whatever the name is.. and put Mayo on the side would save me $1.50... does this make sense to anyone at all... and to top it off.. no salt or pepper ... WTF! read more

Worst service ever. Sunday at 2:30 PM. Sept 23rd 2018. I had to repeat my order several times. Ordered the Gargantuan. ---------------------------------------------- Aug 2020. The location has transformed. I use the App a without issues and pick-up from a polite staff. Sandwiches are correct and tasty over the past 3 months... 7 subs with no issues. read more

I have always had a good experience at JJ's. My food has always been exceptional for a sandwich shop. Employees are always pleasant and service is fast. read more

Bottom line: the people are very friendly, the sandwich came out fast but man.... ya'll gotta calm down on the Mayo... I was heading to the airport to fly home and wanted a sandwich to eat instead of all the crap they have at the airport. I ordered and everyone was very nice, the sandwich came out fast and they even cut it up twice for me so it would fit in my backpack. Im sitting in the airport, having my way with half of this thing and it's good but maaaaan - the Mayo is a bit much. Im afraid that the other half might be done by the time I get to it. I really should have told them I was about to get on a plane before.... but even so, airplane or not, that's a lot of mayo for a weekday read more

Ordered a #4 Turkey sub but substituted oil & vinegar for the mayo and added banana peppers. What I got was about 20 cents with of turkey, quarter pound of lettuce and if there was any dressing on it I couldn't tell. No tomatoes(Standard on this sandwich) or peppers. Maybe instead of trying to upsell me cookies and pickles the cashier could have listened to my order. This was the most disappointing sandwich I've ever gotten. read more

Jimmy John's - #4 Turkey Tom - Sandwiches Near Me - Raleigh, North Carolina

Since COVID, they have not had adequate staffing to maintain any level of quality. You never know if your order will be completed and how long it might be sitting out before delivered. Items often missing from order, read more

Four stars for Jimmy John's. I'm deducting a star as I feel the menu is lacking range. Jimmy John's specializes in only one size of sub and that really sucks for some of us who eat a little more than others. On this particular day I tried the lettuce wrap and it was amazing. The sub is full of flavor and this location is not scampi when it comes down to handing out the meet. This location is great as it's Grand Central to everything in Briarcreek. Their hours of operation seem to work well. Warning: Please excuse any typos as I've used Siri to dictate read more

While this location doesn't appear to be as good as the page rd location, it's still mighty good. My bride was stuck at the dealership getting her car serviced and having a recall item taken care of. She was getting hungry and needed a knight in shining armor to bring her some chow. Thanks to Jimmy John's , I came through. We have a favorite sandwich shop, but it's 300 miles away. Jimmy John's is a very close second and probably our favorite sandwich place in the area. read more

There was no one there when I came in and the guy that helped me was nice but you can't see them making your sandwich. And I of course Found part of a plastic bag in my sandwich. Won't be coming back to jimmy johns for a very long time, if ever. Might as well have gone to subway. read more

Jimmy John's - Plastic bag in sandwich - Sandwiches Near Me - Raleigh, North Carolina

Got a sub from there ask for Heavy vinegar and oil and didn't put any on it. On top of that hardly any lettuce and the sandwich making was terrible. This is why Jersey Mike's is the best. Jimmy John's is falling off. Disappointing read more

Jimmy John's - This is horrible. What a waste of money. - Sandwiches Near Me - Raleigh, North Carolina

It's near my workplace & for a decent quick sandwich this works just fine. Lots to choose from on the menu and ingredients are fresh. The bread is fresh too, but a little too tough for me. This is not a belly breaking size sub like you'd get at Jersey Mike's, or their nice soft bread either, but it's still a good sized satisfying sandwich. I really appreciate that I can order it online without having to pay with a credit card and just pay cash for it when I pick it up. It's never not been ready when I arrive so it's a quick pay, grab and go. I like that! read more

Great customer service and so polite and patient! Came close to closing and they were just awesome

Well it is Jimmy Johns ... if you don't know the place it is similar to subway but I believe their bread is better. Am on the toad a lot and we stop there when we need something quick between flights. I feel a lot of their sandwiches taste the same. But food doesn't feel too heavy so it does the trick when needing a quick bite. read more

Not only do their deliveries take 45 min or don't show up at all... I walked in today to order and they told me they were too busy with a catering order. Guess they don't want business. read more

Jimmy John's is pretty great, honestly. I almost always order the Vito with all the freebies. The bread didn't taste quite as fresh as it usually does, and the cashier didn't know what capicola was (my friend asked). Maybe he was new, but I think you should know what's in the products you're selling. Otherwise it was pretty good. Clean restaurant, quick service, generous portions of toppings. read more

I ordered a perfect Italian for lunch, so disappointing. No meat, no cheese, literally a slice of meat. I'll just stick with firehouse subs! read more

Jimmy John's - This my perfect Italian i ordered for lunch no cheese, no meat. Just a slice of meat and bread. - Sandwiches Near Me - Raleigh, North Carolina

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I am a huge fan of the unwich! This location is very fast and makes great sandwiches. read more

Jimmy John's - a man standing at the counter - Sandwiches Near Me - Raleigh, North Carolina

Best jimmy Johns I have ever been to. I had the most complicated large order with tons of modifications and they made it so simple & fast for me. The employees here are the best. read more

Food and service here are usually good. Staff remembers people who frequently shop. No complaints about the store, but the local franchise! I used to order frequently online for carry out and I am also getting the coupon offers from JJ corporate. I tried to find the place where to enter the coupon order on the app to no avail. When picking up the order I asked and the cashier told me that the owner of ALL Raleigh locations decided to "opt out" offering JJ coupons and offers. Such apparent greed in these times where people are struggling to make ends meet is appalling. Especially when their and many other carry out food places are bustling as dine in is restricted or not possible. JJ business is very good, but the local franchisee does not honor company coupons. I am sure he does not care much. We however will go to Jersey Mike's in the future and I am sharing my experience as much as possible so everyone can vote with their pocket book like we do. read more

This location disappoints on delivery time and time again. It really is my fault that I keep giving them multiple chances to disappoint. Ordered a sandwich today at 11:50am and it wasn't delivered until 1:25pm!!! If that's freaky fast delivery then I really don't want to know what regular delivery looks like. It's the lack of acknowledgment for the turtle pace delivery and the lack of care in that overly advertised part of their customer service that will make this the last time I order from the location. read more

Food was ok... Bread tasted a bit dry or day old Service was very friendly everyone in the store greeted every customer which is the trend but it does make it nice read more

Terrible lunch pickup experience. Ordered online knowing they would likely be crowded. Stood on line at register to get food, not ready yet. Proceeded to the skinny area where people wait for food to join the others. 7 min later, girl in front of me gets her food and I step up. My order is sitting there, done. Get home, supposed to be cut in half, was not. No biggie though. It was the tomatoes that were not supposed to be on it which ticks me off. Hate tomatoes. Place is tiny and crowded. I suspect they focused on delivery orders cause not much food came out to those in the store. People are idiots in the small parking area. 3 knuckleheads double parked over the line. Just not at all remotely a pleasant experience. If orders are online and prepaid, bag them and put them up front for easy pickup. read more

Jimmy John's - Asked for extra dressing. They did that alright. Swimming in vinegrette. - Sandwiches Near Me - Raleigh, North Carolina

Worst. Jimmy John's. Ever. I've never had a problem at another Jimmy John's store before, and I've never NOT had a problem with this one. Literally almost every single time I order delivery there is SOMETHING wrong. Sometimes it's (thankfully) as minor as not including napkins when I ask for them. Occasionally it's stale bread, or the wrong chips, or that time I ordered light vinaigrette and the entire bag was soaked from it. They usually take forever, too, and my office is about a minute drive from the store - if I could leave, I'd go pick it up (actually, I'd go pick something ELSE up.) I have no idea what is wrong with this store but holy crap, it's TERRIBLE. It's gotten where I would now rather just be hungry and eat later than give this store my business anymore. read more

This location is extremely slow! No one in line and waited about 5 minutes for subs. At any other sub shop this would be fine but since their slogan is "so fast you'll freak", we were less than impressed. Our two subs were also incorrect! read more

This place regularly screws up my orders. I recommend checking your food before leaving if you get it to go. As far as the food is concerned, its pretty average. I think the service is 50/50 good or bad most of time. I would admire the speed of this chain if precision was also an acquired skill as well. read more

Most people know the Jimmy John's motto, "Freaky Fast", which it is as the concept is fairly simple - Make a cold sandwich. I frequent Jimmy John's as I am a sandwich fan in general, but I've had multiple experiences at this particular location that I felt I should comment about. Multiple times, I've ordered my food at the register and by the time I grab my soda, the sandwich is ready for me. BUT, it's usually not made correctly. I tend to like adding peppers, mustard, and sauce on my sandwich, and they try to make the sandwich so fast that they leave off at least one of these items. So freaky fast...that they don't get it right! I still give them three stars because as I said I'm still a fan of their sandwiches, but I'd much rather wait an extra minute to get my order the way I ordered it. read more

I've had lots of people tell me to visit Jimmy John's, so I did... but I don't see what the fuss is all about. Was the sandwich made "freaky fast"? Not really, I'd say it was about average speed. Maybe their delivery is freaky fast? Anyway, I just found the sandwich to be.... about average. I guess I was expecting more and was let down a little. The sandwich was good, but nothing I'd go out of the way for. The bread was soft, but... dense compared to subway bread (good thing in my opinion), but they had many fewer options than subway and were more expensive for the amount of food you got. Overall, if I were in the area, I'd go again since it wasn't bad, but if it were next to a Subway, I think I'd go to Subway instead given that Subway has a slightly better value IMO. read more

$258 order for sandwiches with little to no meat on the sandwiches. With the limited amount of meat on the sandwiches I could have made the same order for around $30. I talked to the manager on duty this morning and all I got was we are sorry, but this is the correct. I will no longer go to Jimmy John's again, they have dropped to the level of Subway, only higher prices. Please review my pictures for confirmation that what I am saying is correct. read more

Another solid JJ location. No drive-thru and no large sitting areas for groups. Aside from that, no complaints in all my visits here.