Decided to give Jimmy John's a shot today. My turkey sub had 2 slices of turkey on it. On what planet is this acceptable! I go back into the store to ask about it, and they defend it. They claim all sandwiches get 3 slices of turkey (even though my wife got 2). Just a "sorry" and no offer to make it right or refund. And the worst part: even corporate customer service defends this. Just unacceptably horribly when there are so many other options nearby. read more

Jimmy John's - Corporate defending 2 slices of turkey on a sandwich. Just crazy. - Sandwiches Near Me - Orlando, Florida

See all

I'll add to the low score. I ordered thru the app. Delivery showed within 20 minutes being very close to the store. At expected delivery time I called. Hadn't even left the store. I asked for time. They told me 20 minutes. I cancelled they said OK. Maybe they said we do care! Deleted the JJ App. Asked to delete my account. Welcome to the new world of horrible customer service. read more

On my way inside to a cancer surgery, had not eaten in 2 days and told to bring a sandwich to eat. Stopped at Jimmy John's at Turkey Lake/Sand Lake. OMG asked for a foot long, told only 18 inch bread. OK. White bread, shredded lettuce, some slim slices tomatoe, cucumber, average amount Munster cheese, mayo, thin spread avocado sauce. $16 for this. Desperate, I paid and left. What is going on????? I know another corporate group owns them, but come on!!!!!!! read more

First I have to say stopping here makes me miss having a Jimmy John's close by but knowing it's not that far away makes me realize I need to go a little more often. I have to say a good sandwich starts with good bread and I don't need a thousand breads to choose from when I just want a really good sub. This time around my mom had a chicken bacon ranch and I had the Cuban both were delicious. After I ordered I forgot all about the fact that you can buy Dale bread for $0.50. if this bread is day old I am in shock because it tasted just as fresh as if they had baked it that day. I just wish I would have bought what they had left because I ate that loaf of bread for a couple days after. If you don't have the Jimmy John's app you need it because when I got home I guess I'd had points from previous visits a ways back and I had earned a free sub, Score! Guess I'm going to be moseying down the road a little sooner that I had planned. read more

Jimmy John's - Entrance - Sandwiches Near Me - Orlando, Florida

Sadly I won't be coming back to this location until they fix A LOT. I know upper management is aware of the issues...but I would hope the staff would actually take things seriously. Broken ac, so they have fans and the doors open(except 1 fan is right in front of the open hall with the trash can it's leaning against...blowing smelly trash INTO the store), associates who chew gum, play with their hair, pick their nose(i wish I was kidding) and immediately touch food or food surfaces with same ungloved hand, aggressive store manager(Edgar), and just a slew of issues I just dont want to encourage by soliciting this location. I'll happily drive to the newest location on JYP(which for some reason isn't listed on Yelp yet) as they are super kind and professional and actually make you feel welcome! read more

Parked in the front and got us some sandwiches. They were good. I got my same ole Italian club number 9. The lady got the firecracker wrap. She said it wasn't hot at all. It comes with the firecracker chips inside and that was the only thing that was spicy. read more

Sandwich was a 5, service was a 2. I haven't had JJ's in a while and was in the area, so a Vito it was. The cashier wasn't friendly, but wasn't rude either. He was just there ( if that makes sense).Took my sandwich home and it was just as good as I remember it to be. I like the simplicity of this sandwich and the bread is good too. Overall, very satisfying and worth having carbs on the weekend. read more

Jimmy John's - Vito - Sandwiches Near Me - Orlando, Florida

Toasted Sandwiches are a MUST Try.! It has the best of both worlds when you get crispy toasty bread but it still soft.! Amazing food, Service and Atmosphere! 100% recomended. read more

Please never close this location because so many JJ have closed in central FL these are my favorite subs of all time! They're freaky fast and I'm always satisfied I crave these sandwiches on a weekly basis. My go to is the Vito or sometimes beach club. Keep this open forever !! read more

See all

Closing crew was amazing! I placed an order online, drove all the way out, only to realize it never went through. I tried a few times to reorder, but the app wasn't working. On good faith they started my order and by the time it finally went through, it was already ready! It was made perfectly and tasted so good; they truly made a long day at work better. read more

Love coming to this location. Clean environment, service is quick and staff are super friendly. My favorite sandwich place compared to the other competitors. Their bread is so fresh. One option I love is you can have your bread gutted out. What does that mean? They literally remove the middle parts of the sub for less carbs. Try the #9 "The Italian night club", my fav. Tons of meat if you're a carnivore. Meat combo-Salami, capicola, and ham. Comes with provolone cheese, onions, tomatoes, lettuce and oil/vinegar, oregano-basil. YUM...such a hearty sandwich. Try the BBQ chips with it. Their ice tea is great too! So many different sandwich options! The store is super cold. Great for the summers, but bring a light jacket. Felt like 65 degrees in there with the fans going. read more

Jimmy John's - #9 Italian Night Club. - Sandwiches Near Me - Orlando, Florida

Jimmy John's is my go to for a quick sammy with drink and chips. They offer one choice of French baguette type of bread, or multigrain sandwich bread or go "unwich" where you can have your sandwich wrapped in lettuce. You can choose from several meats and toppings. They also have pickles and cookies for dessert. Price is moderate. And they are "fast" at making your order. read more

I enjoy coming to this specific sandwich shop because its quiet, relaxing, the staff is very welcoming, and the energy is peaceful. My favorite combo meal is the BLT, their signature kettle chips, sweet ice tea, and that melt in your mouth chocolate chip cookie. For me, the sandwich is the perfect size, the bread, and ingredients are very fresh, and the entire meal is easy on my wallet. read more

Jimmy John's - BLT - Sandwiches Near Me - Orlando, Florida

See all

Food always good, service not so good... Never freaky fast, today sat and waited at the drivethru for about 4 minutes no one answered... heads up firehouse is right next door.. missed opportunity read more

First, I love jimmy johns. This was the worst experience I've ever had at a Jimmy John's. Our order was freaky slow for only three items. I always order the beach club, this time when I took a bite there was NO TURKEY! When I told them there was no meat they looked at me like they didn't know what they should do about it. They did remake it for me but I'm very disappointed with this experience. I'm very freaky frustrated. read more

I ordered a sandwich and I second Christina C: When they say fast, they mean fast! I placed an online order on their website for a sandwich and chips around 11:40 and about 12 minutes later, I had my sandwich in my hand! Very impressive! And the driver was so polite; he even thanked me for the tip that I added on my card (I guess most people don't tip or something? He was over the moon about it!) Definitely a great choice for late night delivery if you want something besides pizza. read more

Jimmy John's - Made with love! - Sandwiches Near Me - Orlando, Florida

I'm only 5'7" tall/short. The $7 "Italian Sandwich" (small amount of bullshit on 2 pieces of wheat bread), fits in the palm of my hand. This is the first and last time I'll ever get food from these guys. The delivery girl was sweet, which helped them get a star. read more

Jimmy John's - The bullshit $7 "Italian Sandwich" on wheat bread. - Sandwiches Near Me - Orlando, Florida

See all

I have been ordering from this location for several years since my office is within a mile. Service had always been great till now. We ordered. Tuna and a Veto with no special changes. Why did it look like the just slapped some meat on a piece of bread no mayo no onions no nothing and dry. The tuna was like bread and maybe a spoon full of tuna. I will not order again very disappointed read more

If I could leave zero stars I would. So on friday I had a bad experience when I ordered from this location. I ordered delivery to my office that so happens to be across the street. I was unable to leave to pick up otherwise I would have done so. My order was not only incorrect it took an hour and a half for delivery and the ice in my beverage was melted and the beverage was warm. read more

First Jimmy John's I've visited and the one that started it all. It's spacious and mostly clean. The sandwiches are always good. I'm in love with their Italian sandwiches and shredded lettuce. All about that shredded lettuce life!! Since I live in NYC, I have no access to Jimmy John's but when I come to Orlando I always find a way to get some of this. They're open super late by the way! read more

Jimmy John's - When I get too lazy to take a good photo - Sandwiches Near Me - Orlando, Florida

offer delivery, then deliver. Tell me a time, don't be 1 hour late. excuse after excuse. No good business

Not impressed!! 1st visit to a JJ's - always heard great things. I was the only customer upon entering. NO white bread / NO French bread available- only wheat. Girl proceeded to take my order while standing over at sub prep area. EVERY table was dirty yet no one was there. Floor dirty too. Sub = meh! read more

Jimmy John's - Kinda nasty ham - picked out most of the meat - Sandwiches Near Me - Orlando, Florida

When they say they are fast, they mean fast! We had a couple minutes to stop here on our way to a half marathon and decided we should grab a turkey sandwich. Four of us were in and out in less than 10 minutes! I love the bread. It makes the sandwich. I got a turkey sandwich and substituted dijon mustard for mayonnaise. It was about 6:30 p.m. when we were there and it was absolutely empty. That's not good for them, but that is awesome for when you're in a hurry! read more

This is the worst JJ location. Our office is a mile away but we don't have lunch breaks, so we have tried to order several times. The last two times we ordered, it took over 2 hours to receive small orders. When we called to ask about status and any issues, we were told to "calm down" over saying "Is my order still out for delivery?" You have lost our office's business. read more

I love Jimmy John's, but unfortunately I am going to have to give this location a thumbs down. To sum it all up: Beware - Food Poisoning I will sadly not be going to JJ's for a while. I should be giving this place a one star, but I really do mean it when I say I love JJ's.. so I am going to give an honest 2 stars. read more

I REALLY don't understand the hype of this place. The sandwiches are so bland and plain. They don't even toast subs. They don't carry legit vegetables and for crying out loud. They only have 2-3 cheeses to choose from. How do you sell a roast beef sub and don't carry and cheddar. That blows my mind. Let alone toast subs. I mean just look at the company name. It's two first names I will give credit to freshness but seriously step your game up. I dare you to put jimmy John locations up north. read more

When we arrived there was only one worker. I placed the order with him then he went off picking up and putting in a phone order. While we waited for our sandwiches, another coworker came back from delivery. As soon as he stepped behind the counter the initial worker just left. The coworker asked if we received our sandwiches yet. How appalling is that you leave to break without giving us our sandwiches but putting it on your coworker who just walked in and is clueless? He should have finished our order first before leaving! The quality of food is similar to all Jimmy John's that we've had before. We got two of the tuna salad slim. Only thing is that my sandwich was barely half full with the tuna salad. Other Jimmy John's we've been to in the past stuffed our sandwiches. read more

One star is far to generous!!!! The worse Jimmy John's ever it used to be good then three guys that have no business in the restuarant and or hospitality industry bought it and chased off the great crew that was there you can't order delivery there because they can't keep a driver around long enough they are freaky fast at one thing running a business in to the ground and to add insult to injury I call the corporate office to lodge a complaint and their response was a here's lunch on us gift card for $10 that doesn't even cover the cost of a full lunch depending on what you order this Jimmy John's location and the corporate response has ended me doing any more business with the MIT is a true shame that they would let their name be sold like it is without the ownership board launching an investigation into the franchise owner!!!! read more

Very upset! I walked in and noticed a little busy asked about how long before ordering. I was told 5-10 mins. I waited 30 mins before questioning. Noticed the people after me got their food and when asked why I was told they didn't have my ticket. I work in the restaurant business and I was upset that I had to wait that long before anyone noticed. I ordered a Pepe and once I asked I had it within 1 min. Definitely needs improvement for volume. read more

I work five minutes away from The Jimmy John's shop, I am not able to leave work so I ordered delivery. The first time we ordered it was a big group of five people. They took over an hour to deliver. The manager apologized and said we would have a discount on our next order. I ordered today again, we only order two sandwiches, I was grateful that the manager gave me the discount he promised, however the delivery has taken over an hour again. I will not be ordering from the again . read more

It's okay, the sandwiches are decent and made quickly. They seem to always have a lot of staff making the sandwiches. My problems with this chain is everything has to be on the side. You can't have it on your sandwich, which honestly isn't that big of a deal. They do not have napkins just laying out for you to take. It up by the counter. Also no utensils. If you need a knife, bring up your sand and they will cut it for you. You will not find a fork or spoon here. I am not quite sure why everything seems to be limited. Again, sands are pretty decent. If you have WAWA go there inside or subway. You have a better chance of having things "your way". All sandwiches come by itself and does not include meals. Drinks and chips are all separate . The bread here is pretty good actually. But don't ask to toast the bread, that's not happening either. read more

Was looking for a quick meal on the way to the airport. Google maps said it was open so went to it. Signs on the door said that they decided to close on weekends, would have been nice to know that on google. read more

Always the best no matter what time it is. This visit the #4 with hot peppers shown is helping me fight off the tail end of the flu. Their hot peppers will kill any germs. read more

Jimmy John's - #4 with hot peppers at 11:30pm. Does it get any better?!! - Sandwiches Near Me - Orlando, Florida

Here's the thing with Jimmy John's, it's not rocket science, they have not reinvented the wheel or sliced bread for that matter. It is just a sandwich, quick and made to order. We usually come to this spot because it is convenient in our lunch hour. The sandwiches are alright and the price is reasonable. However, it is not just about the food, it is also about the experience, and here is where this Jimmy John's fails miserably. During lunch hour, their delivery guys are running in and out like manics, cutting through the line without even excusing themselves and driving out of the parking lot . I have been nearly run over or hit at least a couple of times. Did they not learn anything from Domino's Pizza in the late 80's, of course these snots weren't even around back then. I truly hope management reins in this kind of behavior, if the word gourmet is going to be somewhere in your name and you are trying to set yourself apart from the competition, you need to behave better, not worse. read more

BEWARE! I ordered from this location online, went to pick it up and they were closed. This was around 6:30pm on Friday 4/29/22. I'm from ATL but was working in the area. I can't get them to answer my calls and they still haven't refunded my $10. I'll change my review if/when they refund my money. read more

This place is the worst jimmy Johns ever! Ordered a sub online. Waited an hour. Finally called. Told me they didn't have a delivery driver. Isn't that your business model?! Freaky fast? Hah. Then tell me they called me twice to no response. That was a lie because we were checking the app betting on the delivery time. Then tell me they refunded my money. Another lie. This place is the pits read more

I have always been a fan of Jimmy John's and this location is no exception. You get the same quality as you'd expect from every other location, it's clean, and it's fast! They have always gotten my order right and have been friendly each and every time. If you've never had a JJs before - they're quality ingredients, good freshly made bread, and have a humorous tongue-in-cheek vibe about all the stuff they put up in the store. If you're worried about this location, realize that the lower ratings come from reviewers that whine about things unrelated to the food - "boo, I was out of the delivery area" - in its location in tourist central I understand they have to be limited, an extra mile could be an extra 5 minutes each way for a driver, plus them not bending to your whim doesn't mean it's bad food. "They had delivery drivers moving through the store at lunch hour" ... really? You expect them to stop deliveries so you aren't inconvenienced in line? Get over it. My point is, don't go off the artificially low rating and give this place a try. You won't be disappointed. read more

JJ is my usual go to for freaky fast, reasonably healthy lunch. This franchise misses the mark. It was freaky slow, and the order wasn't quite right. It appeared there was one guy working, and the other two employees didn't know which way was up. And he continued to make delivery and on-line orders before those 5 of us in line. And the phone was continuously ringing with no one paying to attention to it. The fountain soda machine was flooding the tile floor with a leak from the ice machine, and the puddle was approaching the sandwich counter. This was a Saturday afternoon, nothing extremely busy. I'd hate to see this during the lunch rush. Should have gone to Firehouse. Won't be back to this one when in Orlando. read more

Came here to get subs like 4 others and the door was locked and looked to be a worker sitting at table facing opposite way of door. Not sure what happened but they lost customers and bad for business! Sad. read more

This place always good, fast and fair priced for the quality. Plus always very nice. I always get the Italian and never disappointed. Should try something else but why mess with perfection!! read more